V 2.0: Introducing webinars, embed registration widget, and Google Chrome extension, hot-fixes for time zones, calendar events, and audio conferencing

V 2.0: Introducing webinars, embed registration widget, and Google Chrome extension, hot-fixes for time zones, calendar events, and audio conferencing

Hello there,

After our announcement on adding webinar features, we received plenty of queries related to webinars, following which we have now introduced a separate tab to schedule and manage webinars apart from your meetings.  

Introducing webinars
When you log in to your Zoho Meeting portal, you would have noticed the all-new My Webinars tab. You can now schedule webinars, promote the registration link and allow attendees to register for your webinar. Get registered users list (export as CSV option is also available), add polls to your scheduled webinar on the webinar details page. Broadcast live and interactive webinar with webcam sharing and also record the session for later reference. Recordings will be emailed to you automatically once it is ready.

Embed registrations
We have also introduced an option to embed the registration form widget on your website directly. Just copy-pasting a code snippet on any landing page will do that. This will help you to an extent in reducing the bounce rate for separate registration page, which would, in turn, boost the registration count for your webinar.

Attendee engaging polls
Along with the webinar features, we are adding to Zoho Meeting, now we have introduced polling feature. You can add polls from the webinar details page, which will be listed in the presenter toolbar for you to run at any time during the webinar. Polls are available in multiple choices poll (single answer selection and multiple answers selection) and star rating polls. Making your webinar interactive will boost the participant's attentiveness. Ask your questions live and get the voting results instantly on your screen.

Introducing Google Chrome extension
When we moved to WebRTC technology, we were in a place to add an extension for screen sharing in Google Chrome. Now we have added user actions to that extension which will allow you to start instant meeting even without logging into the service. Add the chrome extension now and keep your meetings handy.

Other enhancements and bug fixes

Media servers

  • We have made a major change in communications protocol to reduce the bandwidth usage. Now you will be experiencing the betterment of connection speed and stability. 
  • The issues related to automatic reconnection has been fixed and handled in a better way now.

Audio conferencing

  • We are now supporting dial-in numbers for up to 40 countries. The presenter and participants can choose their country from the toolbar to get the dial-in numbers and conference details.
  • We have also added toll-free numbers for few more countries and we now provide the toll-free add-on for up to 25 countries.
  • The issue with the Australia dial-in number is fixed.
  • The latency in the audio call is fixed and handled better now. 

Timezone and calendar events

  • You can now search and choose the timezone while scheduling a meeting or webinar.
  • Your scheduled meetings and webinars are now listed with respective timezone for that session.
  • We have also added the search option for choosing your default timezone in settings.
  • Now the meeting or webinar events will be added automatically to the presenter's schedule from the invitation email.
  • The issue in rendering the calendar event from invitation email is fixed.
  • The issues with scheduling meeting in PST, PDT or CT timezones are fixed.
  • The issue in downloading the calendar events from an incognito window is fixed.
  • The issue of the meeting event not getting added to the Gmail and Outlook schedule automatically is fixed.
  • The issue with displaying the wrong meeting time due to daylight saving time is resolved and better handled now. 

Desktop app

  • We have made enhancements to desktop app launcher and you will be experiencing quicker download speed while launching the meeting from unsupported browsers.
  • Upgraded the latest code signing certificate for the desktop app launcher in Mac.
  • The launcher is better handled now for the webinar registered attendee to join the session from unsupported browsers.
  • The user experience in accessing the Zoho Meeting portal from your desktop app is better handled now. 
  • The issue in downloading the app to Windows OS is fixed.
  • The issues with launching the app from IE 11 and Microsoft edge browsers have been resolved.

Presenter and participant app

  • Now the conference details that you provide in the My own conference service option while scheduling a meeting will get reflected in the app for your participants to join the audio conference.
  • We have now added notifications for new attendee and new chat messages.
  • Screen sharing events and related messages are better handled now.
  • The resolution protocol is better handled now for seamless screen sharing across devices.
  • The issue of not showing the dial-in numbers to participants has been fixed.
  • The issue of showing the video feed for the video setting disabled meeting has been fixed.
  • Automatic reconnection to the server during network interruption is better handled now. 
  • Resuming session recording, along with audio and video settings after reconnection is better handled now.

Recording

  • We have now automated the recording ready email and you will receive the email with your session recording link and download link for you to view and share with your participants. 
  • We have tweaked the security encodings for the session recording.
  • The issue of video getting frozen in the recorded video after changing presenter during the meeting is fixed and better handled now.
  • The issue of audio not recorded when the presenter joins the conference from the phone is resolved.

Web client

  • Moved to latest security milestone.
  • The organization admin can find the video setting in the Manage Organization tab to enable or disable the video for the entire org setup.
  • Now the meeting join page, meet.zoho.com is mobile optimized.
  • The tab indexing is changed to maintain the flow of tab order in schedule and edit meeting pages.
  • The issue of showing the wrong price while choosing INR in payments page for a yearly subscription is fixed. 
  • The issue of adding other languages in meeting topic displayed with "??" has been fixed.
  • Now your organization logo will be displayed on the registration page.
  • The issue of the date not getting updated while rescheduling meetings scheduled for midnight has been resolved.
  • The issue of showing the not supported message while joining a meeting from iPhone just by opening the invitation link in the browser is fixed.

Usability and UI alignment issue fixes

  • The misalignment in edit meeting page due to timezone and time issues are rectified now.
  • Now the back button will take to My meetings and My webinars respectively.
  • The usability issues in adding participants' emails, adding agenda with multi-line and spaces while scheduling or editing the meeting are fixed.
  • The issue with the back icon not loading in few browsers has been fixed.
  • Removed the options to list the past meetings for Last 7 days and Last 30 days 

Other apps

  • The issue with joining a meeting from IOS app is fixed.
  • The issue of showing "Read browsing history" while updating the screen sharing extension is fixed now.

 Do try out few meetings and webinar and drop us your feedback and suggestions. 

 




        • Recent Topics

        • Improved UX design for Projects CRM integration

          The current integration embeds the entier projects inteface into the CRM this is confusing and allows users to get lost. For example as a user i navigate to an account and go down to the related projects list and want to get information about a specific

        • Link Purchase Order to Deal

          Zoho Books directly syncs with contacts, vendors and products in Zoho CRM including field mapping. Is there any way to associate vendor purchase orders with deals, so that we can calculate our profit margin for each deal with connected sales invoices

        • Transformer vos stocks en décisions intelligentes avec Zoho Inventory et Zoho Analytics

          Zoho Inventory permet de suivre facilement les niveaux de stock et d’anticiper les restockages. Pour de nombreuses entreprises, cela suffit à gérer les opérations au quotidien. Mais à mesure que l’activité se développe, cette clarté peut commencer à montrer

        • Zoho Commerce - Poor Features Set for Blogging

          Hi Zoho Commerce team, I'm sure you will have noticed that I have been asking many questions about the Blogs feature in Commerce. I thought that it would be useful if I share my feedback in a constructive way, to highlight the areas which I feel need

        • Security Enhancements | Migrate to the Updated Policies

          Hello everyone, Zoho Directory's security policies have been updated and reorganized into three new policies with features that enhance the overall organization security. These policies provide a stronger and more secure sign-in methods and improve the

        • Bring Zoho Shifts Capabilities into Zoho People Shift Module

          Hello Zoho People Product Team, After a deep review of the Zoho People Shift module and a direct comparison with Zoho Shifts, we would like to raise a feature request and serious concern regarding the current state of shift management in Zoho People.

        • Facturation électronique 2026 - obligation dès le 1er septembre 2026

          Bonjour, Je me permets de réagir à divers posts publiés ici et là concernant le projet de E-Invoicing, dans le cadre de la facturation électronique prévue très prochainement. Dans le cadre du passage à la facturation électronique pour les entreprises,

        • Quick Create needs Client Script support

          As per the title. We need client scripts to apply at a Quick Create level. We enforce logic on the form to ensure data quality, automate field values, etc. However, all this is lost when a user attempts a "Quick Create". It is disappointing because, from

        • How to block a WhatsApp user for sending spam

          Is there a way to block those whatsapp users that just come to play and annoy our service, they also spam us. We have a waba service with sales iq

        • Inquiry regarding auto-save behavior for Zoho Sign Embedded Sending

          Dear Zoho Support Team, I am currently integrating Zoho Sign's Embedded Sending functionality using iframes on my website. I would like to know if there is a way to ensure that the document state (including any added fields) is automatically saved as

        • Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

          Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to

        • Automation#17: Auto-Create Tasks in Zoho Projects Upon Ticket Creation in Zoho Desk

          Hello Everyone, This edition delivers the solution to automatically create a task in Zoho Projects when a ticket is created in Zoho Desk. Zylker Resorts uses Zoho Desk for bookings and handling guest requests. Zylker resorts outsources cab bookings to

        • Automation#20 : Auto-Add Ticket Tags based on Keywords

          Hello Everyone! Welcome to unveiling custom functions on our Community series. This week's post lets you add tags to your tickets automatically based on the keywords in the ticket subject and the ticket thread. Discover how this custom function helps

        • Automation#21: Track Ticket Transfers Across Departments

          Hello Everyone! With Halloween just around the corner, we'd like to let you know the Zoho Desk team is always there to sweep away your customer service troubles! This week, we’re excited to introduce a custom function that tracks tickets moved between

        • Email Integration - Zoho CRM - OAuth and IMAP

          Hello, We are attempting to integrate our Microsoft 365 email with Zoho CRM. We are using the documentation at Email Configuration for IMAP and POP3 (zoho.com) We use Microsoft 365 and per their recommendations (and requirements) for secure email we have

        • Homepage not assignable to group

        • MS Teams for daily call operations

          Hello all, Our most anticipated and crucial update is finally here! Organizations using Microsoft Teams phone system can now integrate it effectively with Zoho CRM for tasks like dialling numbers and logging calls. We are enhancing our MS Teams functionality

        • Automation#22 Track Ticket Duration at Specific Status

          Hello Everyone! Welcome back to the Community Learning Series! Today, we explore how Zylker Techfix, a gadget servicing firm, boosted productivity by tracking the time spent at a particular ticket status in Zoho Desk. Zylker Techfix customized Zoho Desk’s

        • Automation#23: Automate Guided Conversations in Zoho Desk with Business Hours

          Hello Everyone, This week's edition introduces a custom function designed to automate Guided Conversations in Zoho Desk, based on your business hours. With this feature, you can align the bot's behavior with your business schedule, ensuring a smooth and

        • Address changes in quote form

          When entering a quote, the first piece of information required is the Account, which properly populates the billing and shipping address fields. Then I use the lookup function to select a contact, and when I do, the billing and shipping addresses are

        • Automation#24: Auto-Update custom field from Accounts to Tickets

          Hello Everyone! Welcome back to the Community Learning Series! This episode dives into how Zylker Techfix streamlines account-related ticket references. Previously, employees had to manually check account details to retrieve specific customer information,

        • Kaizen #227 : Client Script Support for List Page (Canvas)

          Hello everyone! Welcome to another week of Kaizen. In today's post lets see how Client Script can be used in Canvas List Page to mask sensitive information from specific roles and add colors to Canvas List Page records based on custom criteria.This use

        • Implement Date-Time-Based Triggers in Zoho Desk

          Dear Zoho Desk Support Team, We are writing to request a new feature that would allow for the creation of workflows triggered by specific date-time conditions. Currently, Zoho Desk does not provide native support for date-time-based triggers, limiting

        • Automation#25: Move Tickets to Unassigned When the Owner Is Offline

          Hello Everyone, Welcome to this week's Community Series! 'Tis the holiday season—a time when work often takes a brief pause. The holiday spirit is in full swing at Zylker Techfix too, with employees taking some well-deserved time off. During this period,

        • Automation#27: Retain Ticket Owner on Moved Tickets

          Hello Everyone! This week, we present to you a custom function that retains the ticket owner when a ticket is moved from one department to another. Here’s more to help you understand the custom function: At Zylker Techfix, Alex, the Support Engineer manages

        • Automation#28 Notify Agents on Article Expiry

          Hello Everyone! This week, we’re bringing you a feature that notifies your team when articles in the Knowledge Base are set to expire to keep your content relevant and helpful for customers. The Zoho Desk's Knowledge Base is an asset for customers to

        • Automation#29 Retain ticket status on moved tickets

          Hello Everyone, Hear out Zylker Techfix’s Success Story on Smoother Ticket Transitions! Zylker Techfix, a gadget servicing firm committed to quick repairs and timely deliveries, faced a challenge when ticket statuses changed automatically while moving

        • Automation#32:Auto Add New Portal Users to the Help Center User Groups

          Hello Everyone, Introducing a custom function that automates the process of adding new portal users to Help Center user groups, making user management effortless! By default, Zoho Desk allows you to assign new portal users to groups manually. But with

        • Automation#34 : Automate Email threading for Ticket notification

          Hello Everyone, It's been a while since we've presented an automation. However, our community has been buzzing with ideas, use cases, and discussions with our community experts and Ask the Experts session. So, here we are again, presenting an automation

        • Automation#35 : Auto-Add Comments under the Owner's Name in Tickets via Macros

          Hello Everyone, This week's custom function provides simple steps to configure a Macro for adding comments to tickets with the name of the Comment owner. When managing tickets, you can use the Comment feature to communicate internally with your team and

        • Automation#36: Auto-create time-entry after performing the Blueprint transition

          Hello Everyone, This week’s edition focuses on configuring a custom function within Zoho Desk to streamline time tracking within the Blueprint. In this case, we create a custom field, and request the agent to enter the spending time within the single

        • Automation#33: Automate Splitting Names for Existing Contact Records

          An organized directory – who doesn't love one? Previously, we explored how to split contact names into First Name and Last Name for new contacts in Zoho Desk. But what about existing contacts already in your database? This week, we bring you a custom

        • Workqueue

          I really like the idea of the Workqueue generally - it will be really useful. What it seems to lack however, is the ability to customise it properly. I want to be able to show a custom view rather than just "My Leads" and "Leads Assigned in Last 3 hours".

        • Webform & spam

          Hi, We set up 2 webform on our website, fowarding the content to Zoho CRM. Since it has been opened up, we are getting lot of spam message (for now about 20 a day). To lower the amount of false new leads we added the captcha field and new enquieries are

        • Zoho CRM Web form page URL

          Hi there, I am getting quite a bit of spam through my Zoho CRM Web form and want to restrict the URLs it is submittable from. I can see that I can add Location URLs but I need to be able to just add a domain so can I enter mydomain.com/* to cover all

        • Receiving too many Spam Leads. Why?

          I am receiving so many junk leads from web forms created by zoho's platform. The junk queries are increasing day by day and are affecting our business. I am continuously following up with zoho team from the past one year but not getting any satisfactory

        • Mail Merge is not working properly as far as the AUTOMATE section is concerned

          Hi there, I created a Mail Merge template for the Deal module. I would like Deal owners to mail merge their Deal records, download the Mail Merge document as a Word doc and make a few changes before sending it to the customer. Thing is, neither the "Merge

        • Canvas Detail View Related List Sorting

          Hello, I am having an issue finding a way to sort a related list within a canvas detail view. I have sorted the related list on the page layout associated with the canvas view, but that does not transfer to the canvas view. What am I missing?

        • project name field issue- n8n

          Hey guys, I have a question. I want to create a new product using the workflow. The problem is with the product name field; I don't know how to fill it in. The workflow starts with retrieving information from the leads table, retrieving links to scrape

        • Function #20: Custom calculation in item table of invoices

          When you create an invoice in Zoho Books, the 'Amount' of a line item is typically calculated as the product of the "Quantity" and the "Rate" of the item. For instance, if an item has a sales rate of $50 and a quantity of 5 is sold, then the amount would

        • Next Page