Welcome to the Zoho Learn Community

Welcome to the Zoho Learn Community



Hello everyone,

We're so excited for you to be a part of the Zoho Learn community. Let us help you get started by understanding what Zoho Learn is and how this community can be beneficial.

What is Zoho Learn?

Zoho Learn is a comprehensive solution that caters to the knowledge and learning management needs of businesses. Our vision was to go beyond static documentation and create a dynamic platform that helps organizations to create, share, and act on knowledge effectively. We've built Zoho Learn to help you create, manage, and share organizational knowledge, curate training programs, evaluate the understanding of your learners, and measure their progress and engagement.

Here are some highlights of Zoho Learn:

Build an organized knowledge repository


Organizing resources in a structured hierarchy is essential to making knowledge accessible and manageable. Spaces in Zoho Learn help to create a common digital work area for the different teams in an organization. With spaces, users can come together and share resources that are specific to their needs and line of work. Manuals provide an intuitive structure that improves findability and ease of access. They come in handy when you want to organize information that belongs to a common topic. Knowledge in Learn exists in the form of articles. Related articles can be created inside a manual that can be grouped further into chapters.

Share knowledge with peers


Build a culture of knowledge sharing to reuse existing expertise and avoid reinventing the wheel. Share and manage your knowledge securely with access restrictions. Assign admin, contributor, or reader access privileges to users depending on their needs. Use external sharing to share your manuals outside your organization securely.

Create effective training materials


Create detailed learning programs, tutorials, and online courses to help employees enhance their skill set. Build simple and highly interactive courses with the drag and drop course builder. Include a variety of lesson types like text, image, audio, video, document, or a combination of each.

Evaluate your learners


Add knowledge checks to your course to evaluate learners and help them apply what they have learned. Build quizzes with a wide range of question and answer types and grade your learners. Create assignments and evaluate the submissions uploaded by learners. Customize rules and regulations for the quizzes and assignments based on the needs of your organization.

Assess the progress of learners


Obtain actionable insights into key indicators to make improvements to your content and fill the gaps in your learning materials. Get an overall summary of the course and information relating to individual lessons, quizzes, and assignments. Track the performance and completion rates of individual learners to identify their overall involvement in the courses.

How can the Zoho Learn Community help?

The Zoho Learn community creates a space for you to discuss various topics, share ideas and suggestions, and ask questions to be answered by Zoho experts and fellow users. Watch this space to get tips on how to use Zoho Learn and also receive important announcements related to the product enhancements and new features.


To find out more about the product, refer to our resources. For any questions or feedback, please feel free to reach out to our support team at support@zoholearn.com.


      • Sticky Posts

      • Welcome to the Zoho Learn Community

        Hello everyone, We're so excited for you to be a part of the Zoho Learn community. Let us help you get started by understanding what Zoho Learn is and how this community can be beneficial. What is Zoho Learn? Zoho Learn is a comprehensive solution that

        • Recent Topics

        • custom fields not populating from deluge script into invoice

          Hello, I've created some Deluge script that is meant to take a few inputted invoice custom fields and calculate a few others. I can see when I execute the function that my inputted custom fields are being passed, yet im still ending up with all "null"
        • tax summation function - getting error

          Hello, I'm trying to create a function that adds all of individual tax rates from a few jurisdictions. I'm getting an error on line 9 - Value is empty and 'get' function cannot be applied. I've checked that I have data in each of the required fields,
        • Backstage / Zoho Books integration

          Hello. We have Zoho One and have slowly started using Backstage. Loving it. Problem is, we have ZERO accounting control over what is sold through this product. When will we be able to connect it to our existing Zoho Books tenant? Thank you very much!
        • Getting list of calendar events over api for zoho mail calendar

          Hi, I am using just Zoho mail without using Zoho CRM. I wanted to get all events booked in my zoho mail calendar through an api at regular intervals. I could find such API support for Zoho CRM calendar but not for zoho mail calendar. Can you kindly let
        • Allocate emails to user in a shared mailbox

          Hi, This might be obvious, but I cannot find the answer. I have 3 shared mailboxes so any team member can see the emails. Is there a way of allocating a specific email to a user so that it is their responsibility to deal with it? Thanks in advance.
        • Introducing Zoho Campaigns' own gateway for SMS campaigns

          We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expand
        • Update a lookup field in CRM from Creator using deluge

          I have a Creator form that creates a new account. When it creates the new account in the Accounts Module, I need it to also populate the Parent Account, which is a lookup field coming from the Module Parent Accounts, field Parent Account Name. I have
        • SMS Keyword Tracking in Zoho CRM From Zoho Campaigns

          Is there a way to track SMS leads in campaigns by associating them with specific keywords or codes? Additionally, can these leads be pushed to the CRM while retaining the keyword for tracking and reporting purposes?
        • Projects Multiselect API

          Having troubles setting a mutli select field via API. updateMap = map(); updateMap.put("UDF_MULTI1","picklist_id1,picklist_id2"); updateProjectRes = invokeurl [ url :"https://projects.zoho.com/restapi/portal/XXXX/projects/" + projectID + "/" type :POST
        • Bill quantity received / PO quantity

          PO's are raised & often the quantity received is greater than the PO quantity, so when we receive the bill & adjust the quantity on the bill we get.... Quantity recorded cannot be more than quantity ordered. This necessitates the adjustment of the PO
        • ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED

          Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered." 
        • Adding Bluesky channel

          Hello, Is Bluesky (AT protocol) soon added on Social ? Bluesky is being developped and is now open to anyone (no more invitation) Thank you
        • Using Queries with dynamic parameters in Kiosk Studio

          Hi, I'm pretty new when it comes to developing within Zoho (I'm really a .NET developer), as it was just added to my responsibilities. For a new feature in the CRM, I'm trying to develop a Kiosk function to show a list of records (retrieved by the new
        • Unused items should not count into the available number of custom fields

          Hey, I realized that unused Items reduce the number of available custom fields. I can't see a case where that makes sense. Especially in our case where we have two different layouts in Deals with a lot of different fields, this causes problems.
        • Introducing Bot Filtering for Accurate Email Campaign Analytics

          Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaign analytics: bot filtering. This feature helps you filter out bot-generated opens and clicks, ensuring your campaign reports reflect genuine
        • Tip 37: Time Log Restriction in Zoho Projects

          Timesheet in Zoho Projects helps you big time in entering log hours for the tasks and issues and approving them. Now, with the new Time Log Restriction option, you can set daily and weekly log hour limits. You can restrict users from entering extra log hours than the permissible limit. The limits are restricted to 24 hours per day and 168 hours per week by default based on business hours. To customize, navigate to Task & Timesheet settings under Portal Configuration in Zoho Projects setup and enable
        • Chart showing schedule

          I want to be able to create a chart for everyday to check and which of which driver is available on the timeframe. Here's my table Name City Day Start Time End Time Driver1 Medicine Hat Monday 11:45 AM 4:45 PM Driver 2 Medicine Hat Tuesday 11:00 AM 7:00
        • Multiple Vendor SKUs

          One of the big concerns we have with ZOHO Inventory is lack of Vendor Skus like many other inventory software packages offer. Being able to have multiple vendor skus for the same product would be HUGE! It would populate the appropriate vendor Sku for
        • In Zoho Projects, is there a way to create a folders template under documents that can be used once a project is created?

          We have a specific folder structure that we would like to use that is standard across every project. Instead of having to create this structure every time a project is created, is there a way to create a template for the folders that can be added?
        • Zoho Payroll in France

          When will Zoho Payroll be available in France ?
        • Blueprint - 'On hold' state with an automatic transition?

          I think I'm missing something here so I'm hoping if I explain what I'm trying to achieve someone might be able to give me a way around it. We sometimes get request far in advance but we don't want to action them unless it is 7 days from when they are
        • HOW TO VIEW INDIVIDUAL COST OF NEWLY PURCHASED GOODS AFTER ALLOCATING LANDED COSTS

          Hello, I have been able to allocate landed costs to the purchase cost of the new products. however, what i need to see now is the actual cost price (original cost plus landed cost), of only my newly purchased products to enable me set a selling price
        • Client Script: $Client.refresh({ triggerOnLoad: true }); not triggering onLoad Client Scripts

          Hey friends! I'm trying to store a temporary var, refresh the page for the user, then check that temporary var and do some actions. Theoretically using the title's code: $Client.refresh({ triggerOnLoad: true }); should refresh the page and trigger on
        • Calculate months and years between 2 dates on subform

          I am looking for a function syntax for an employment candidate to calculate the number of years and months (decimal format. eg 1.2 years) they are employed. I have their start date entered, but if the end date is blank, that tells me they are still employed
        • Combine related grouping values into categories in CRM analytical components

          Hello everyone, Analyzing large datasets can be challenging when dealing with numerous individual data points. It's often difficult to extract meaningful insights when information is scattered and ungrouped. To address this, we're adding options to create
        • How Kiosk Studio can simplify sales for bank employees | Kiosk Studio Session #4

          Hello everyone, Banks can boost revenue by cross-selling to their current customers. For example, they can sell credit cards, personal loans, and more to existing account holders. To do this, bank employees move all around the CRM, open and close records,
        • Tip #19 - Create checkbox tracker in your spreadsheet

          Hello Sheet users! We are here with yet another tip to help you get the most out of Zoho Sheet. Spreadsheets can be used to handle a variety of tasks, but ever tried using checkboxes to track the progress of your action items dynamically? Here's a sample
        • Integrate Oracle with ZOHO CRM

                               Please let me know if its possible to Integrate Oracle with ZOHO CRM. If yes then help me in doing it. 
        • UUIDs

          Has anyone coded a Universal Unique Identifier (UUID) generator in Deluge?
        • Introducing signer groups: Streamline signature collection and make it even faster

          Hello everyone, We're excited to introduce signer groups, a feature designed to make your signing process quicker, more efficient, and collaborative. With signer groups, you can send an envelope to a group of people, and any member of the group can open
        • Calendar - Recurring Event - End of Month and Last Weekday of Month

          How do I set a calendar event to recur on the last day of every month? How do I set a calendar event to recur on the last weekday of the month?
        • Duplicate Zoho Invoices and Sales Receipts

          We have been running into an issue where upon saving an invoice or a sales receipt, we get a duplicate: same information saved twice but with a different invoice id/number and sales receipt id/number. I have logged a ticket but so far no response. It
        • Introducing revamped Zoho Creator Developer Console—a powerful platform for developing and distributing apps

          Hello everyone! We're thrilled to announce the launch of the revamped Zoho Creator Developer Console—a dedicated platform designed specifically for Creator developers and Partners to build, test, and distribute apps to your clients. Developer Console
        • Phone App of CRM doesn't find contacts

          I open the crm to and do a contact search but nothing comes up. If I do a full zia search it will find an old note that is attached to a contact and I can open the contact. BUT I still can't enter notes of calls, set appointments, etc. It requests I go
        • [Product Update] Deprecation of 'Inbound Transport Details' module in Zoho Analytics - Amazon Seller Central integration

          Dear Customers, Please be informed that the Amazon Seller Central will be deprecating the 'Inbound Transport Details' module APIs effective December 20, 2024. As a result, this module will no longer be supported in the Amazon Seller Central - Zoho Analytics
        • Is there any support for Drivers license and other forms of ID scanning capabilities?

          When scanning a drivers license barcode for data input to a Form, the scanning tool receives all the raw data but there doesnt seem to be a function to limit or remove the unnecessary fragmrnts, like a prefix. Is there any support or info in the help
        • Exciting Update: Multi WhatsApp Business Account (WABA) Support Now Available in SalesIQ!

          We’re pleased to share an important update that will enhance the way you manage your WhatsApp Business accounts (WABAs) within SalesIQ. With the launch of Multi WABA support, you can now connect and manage multiple brands more effectively, each under
        • Gravity Forms plugin not passing some fields

          I use the gravity form zoho plugin to push data from my lead form into my lead page in Zoho CRM. Everything was working file for about 6 months. Suddenly on Oct 1st, some of the fields are no longer getting passed to Zoho. The fields with the problem
        • Can't delete bank transactions (i changed from 14 days trail to free just now)

          Hi, I manually added one bank transaction When i try to delete it, it say below: What should I do?
        • Feature Request: Search in the PC client. Some thoughts about the search.

          Hi all. I'm really excited to start using Zoho Notebook, but I'm missing some of the search capabilities on my desktop. There are also some thoughts on improving search in general. Search is very important to me, without it it is difficult for me to use
        • Next Page