What's New in Zoho Invoice - Q3 2023

What's New in Zoho Invoice - Q3 2023

Hello everyone, 

We're back with several updates and enhancements to make your invoicing experience better. Read the post below to discover what's new.

Stripe Recurring Payments (India Edition) 
If you have integrated with Stripe, you can use it to collect charges from your customers automatically. This is available for Indian Mastercard and Visa cards and is facilitated using e-mandates, a digital payment service introduced by the Reserve Bank of India.

TDS Override for Transactions (Global Edition) 
We've introduced a preference that allows you to edit the system generated TDS amount in transactions. To enable this go to Settings > Taxes > Tax Settings.



Import Customers with Duplicate Names 
You can now import customers who have the same display name as the customers that already exist in your organization. This can also be helpful when the import file contains multiple customers with the same display name. To enable this, go to Settings > Preferences > Customers and select Add duplicates as new customers while importing customers.


 Correction Invoice  (Germany Edition)


In Germany, once an invoice has been sent to the customer, it must not be edited or deleted. To handle this, we have introduced cancellation of the invoice you want to edit/delete and a subsequent correction invoice that can be created. This correction invoice will serve as a record of changes made to the original invoice.

This feature is available for the Germany edition by default, however, if you are in the Global edition with your Business Location set as Germany, you must write to support@zohoinvoice.com to try it out, as it is still in Early Access.


 Redirect URL After Saving a Payment Method

You can now direct your customers to a specific URL after requesting their payment information. You can use it to direct customers to your own website, or even the Customer Portal.

 

Prevent Duplicate Payments 


In situations where customers make invoice payments via ACH or direct debit, the payment will be in the Pending status until it has been processed. So, there's a chance for your customers to initiate another (duplicate) payment during this time. To prevent this, go to Settings > Customer Portal and check the Prevent Duplicate Payments option.

 

New Payment Modes for the Stripe Integration 
We have introduced three new payment modes for the Stripe payment gateway to collect payments in Europe:
  • Giropay

  • Bancontact

  • Sofort


 iOS Updates

  • We have incorporated various enhancements introduced by Apple in the Zoho Invoice app for iOS 17 and iPadOS 17. Read more about this update in our blog post.

  • When collecting charges for invoices, you can now use your customers' previously associated card and bank accounts, instead of adding them newly.

  • You can now switch between different email templates while sending emails.

  • Bug fixes and improvements.


 Windows Updates 

  • Create and edit the PDF templates of your transactions.

  • Bug fixes and improvements.

 We update our mobile apps regularly, so visit the App Store, Google Play, or Microsoft Store to ensure you're on the latest version.

-----------------------------------------------------------------------------------------------------------------------------------------

This concludes our updates for now. You can visit the What's New timeline for a full list of previous updates. Feel free to share your thoughts in the comments below. For any assistance, reach out to us at support@zohoinvoice.com and we'll get back to you.

Best regards,
The Zoho Invoice Team



      • Sticky Posts

      • Zoho Invoice: Playing Back 2023

      • What's New in Zoho Invoice - Q3 2023

        Hello everyone, We're back with several updates and enhancements to make your invoicing experience better. Read the post below to discover what's new. Stripe Recurring Payments (India Edition) If you have integrated with Stripe, you can use it to collect

        • Recent Topics

        • Calls undetected.

          The call is not showing on the call log.
        • Calls undetected

          Zoho is not reading calls made.
        • Multi-currency and Products

          One of the main reasons I have gone down the Zoho route is because I need multi-currency support.  However, I find that products can only be priced in the home currency, We sell to the US and UK.  However, we maintain different price lists for each. 
        • Archiving Contacts

          How do I archive a list of contacts, or individual contacts?
        • Missing information data Zoho inventory

          there some missing data in Zoho inventory connection. pick list stock counts bin location we have requested it via mail and the support team doesn’t gove feedback. has anyone achieve to get these info or to ask other ya les
        • Calendar Events Issues

          Not able to view scheduled events on my calendar
        • Extensions 101 webinar series: Build, integrate, and monetize with extensions

          Attention developers! Are you ready to take your extension development skills to the next level? We're excited to bring back the Extensions 101 webinar series with an expanded lineup of Zoho products and an introduction to more platform features. Last
        • Custom Related List Inside Zoho Books

          Hello, We can create the Related list inside the zoho books by the deluge code, I am sharing the reference code Please have a look may be it will help you. //..........Get Org Details organizationID = organization.get("organization_id"); Recordid = cm_g_a_data.get("module_record_id");
        • Where are recordings stored?

          I have hosted a couple of test meeting, used the "record" button to start and stop the recording but I am unable to find where are those recordings saved?  Can anybody help? Thanks
        • Zoho Desk's integration with Microsoft PowerBI delivers advanced analytics insights

          Hello everyone, Gaining advanced insights through reports and dashboards is one of the critical requirements of every business. In addition to key metrics tracked in Zoho Desk, such as agent performance, SLA adherence, and ticket lifecycle, businesses
        • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

          Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
        • IMAP error message in Zoho mail

          I cannot send emails today. Everything fine for years until today. Get a message: "You are yet to enable IMAP for your account. Please contact your administrator". Does anyone know how to correct this?
        • Enhancements to Zoho Map integration tasks

          Hello everyone, We're excited to announce enhancements to the Zoho Map integration tasks in Deluge, which will boost its performance. This post will walk you through the upcoming changes, explain why we're making them, and detail the steps you need to
        • IMAP stopped working today

          Hello! I've been a paid customer for more than 10 years, IMAP was always working fine. But today this is the error I've got on my iPhone: I've tried toggling the IMAP for my account (Mail -> Settings -> Mail accounts) off and on again, but that did not
        • Are custom portals accessible on the Zoho learn smartphone app?

          In other words, can users external to my organisation, once signed up, use the app in the same way as internal users? Thanks
        • Zoho Books/Inventory - Update Marketplace Sales Order via API

          Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflected
        • Conditional Layouts On Multi Select Field

          How we can use Conditional Layouts On Multi Select Field field? Please help.
        • Multiple columns in a form

          I am evaluating Zoho Creator. However, I am seeing almost no layout control on a form.  Just a basic 1 or 2 column format that is then imposed on the entire form.  That's not going to work for many, many real world cases. We need multiple columns per line, and we need each line/section to occupy a single column or be able to span the columns.   Someone please tell me that I'm missing something and the capability is actually there.  
        • Global search

          Hi! I think it would be great to have a global search that would give you results from all records of a database, no only for a single field of a single form as we have now. Thanks!
        • Any insights about API/v2? Having problem for a while.

          I don't know why it is throwing a 404 error, my report name is correct. Has someone had this issue and how you fix it?
        • Edit QR code with redirect to form

          Guten morgen, wir haben ein Formular Reklamation_erstellen. Dort soll ein QR Code erstellt werden, der im Lieferschein angezeigt wird. Beim Scannen auf dem soll das jeweilige Formular zum BEARBEITEN geöffnet werden. Leider bekomme ich es nur so hin, dass
        • Getting all the ingredients together for baking an app

          Good day everyone. After reading a lot of the help docs and watching videos, I now started on my app. To prevent hours and hours wasted on going down the wrong track, I would like some clarification on the following. But first some background: I have
        • Help Needed with Configuring ZC Microservice

          I'm attempting to create a simple microservice, but am running into problems with scope and auth. Using Custom API Builder, here's my setup: 1. Method: GET 2. Auth: OAuth2 3. User Scope: All users 4. Response: Standard 5. Function: A function that returns
        • Creator Simplified #10: Predefine Form Field Values and Make Them Read-Only for Users

          Hey Creators, Ready for this week's tip in the Creator Simplified series? Today, we will explore how to have read only fields in a form. Use Case: Assume a scenario where the default value for a Department field needs to be English Literature, but you
        • Zoho Mail : Email Outgoing Blocked

          I suddenly received the following message yesterday. I cannot send any mail. Please resolve as soon as possible, I cannot work without sending email. Dear User, We regret to inform you that your email outgoing has been blocked and you will not be able
        • Creator and Tables

          Good day. I am trying to create my first application. I have imported my data into Tables and am creating my app in Creator. I do not see my tables and cannot see how to write forms data to a table. Even the Workflow just uses the form. In one of the
        • customer Name and address details

          i created one application there is no customer details in that . how to add customer details and
        • Recalculate every row in the subform

          Hello, Can anyone help me with a script, please? I have an issue. Sometimes it happens, that in a multi row subform one of the rows show an incorrect row total value. Not really understand how it can happen, if I have a 20 row subform, 19 rows show correct
        • Creating Repeat Forms that remove redundancies

          I wanted to understand if you can make multi-layer forms that reduce the need for users to input information in again and again. We want a form that our suppliers fill out per ingredient they sell, and the end result should have the Ingredient (Section
        • What is the difference between the free plan and the mail lite plan?

          What is the difference between the free plan and the mail lite plan? How many emails can I send per day?
        • Unblock email

          Hi The outgoing mail from a client of me is blocked. I already made tickets and tickets are send to the EU desk but nobody is responding. The problem is already 4 days! There is absolutely no help from the support. I am really not satisfied at all! Can
        • Domain verification failure

          Hello Zoho Support, I purchased my domain directly through Zoho Mail, but the domain verification keeps failing with the message “TXT verification failed.” I’ve already waited and retried several times, but it still won’t verify. Could you please manually
        • Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

          My email account is unable to send emails, and I urgently need to use it. How can I resolve this?If there is anything we have done wrong, please let us know in advance so we can actively cooperate to improve. User ID: 850482493
        • URGENT: Email stopped workin - can't access admin panel

          For some reason email sending stopped working. When I try to send an email it fails with "Unable to send message;Reason:451 4.7.1 Temporary system error" I can receive email just fine I see in my notifications some errors about the MX records, however
        • Can I associate an invoice to a Project after the fact?

          We have generated an invoice but would like to assoicate it to a Zoho Project after the fact.  Is there any way to accomplish that? Thanks, Scott
        • Emails I send as a cc or bcc NEVER GO THROUGH TO THA RECEIVER !!

          every time i send a cc or bcc copy of an email to anyone when I’m using my zohomail.com email - no one ever gets the cc of bcc copy if the email: why???? And i triple check that the email addresses are correct; then i get back an email message (EVERYTIME)
        • Cannot see correct DNS config for mail after moving domain to another provider

          I have moved my domain from one provider to another and after that zoho mail stopped working (expected). Problem is, zoho mail admin panel still shows (10 hours after move) that all records are correct while I haven't changed anything in my domain DNS
        • Add Support for Authenticator App MFA in Zoho Desk Help Center

          Hello Zoho Desk Team, We hope you are doing well. We would like to request an enhancement related to security for the Zoho Desk Help Center (customer portal). Currently, the Help Center supports MFA for portal users via SAML, JWT, SMS authentication,
        • How to unlink a SAML user from the existing Zoho Desk user (domain change case)

          Hi everyone, I’m trying to understand how to handle a situation where a customer changes their company domain. In our setup, users authenticate via SAML, so when the domain changes, the SAML system treats them as a new user. However, in Zoho Desk, I’d
        • Price Managment

          I have been in discussions with Zoho for some time and not getting what I need. Maybe someone can help explain the logic behind this for me as I fail to understand. When creating an item, you input a sales rate and purchase rate. These rates are just
        • Next Page