What's New this June 2020 in Zoho Invoice?

What's New this June 2020 in Zoho Invoice?

Hello, everyone!

Time seems to have flown by so fast and we're already halfway through the year. Though times are tough, we’ve been working as usual to bring out the best new features for you and fine-tune our existing functions. Here's what's awaiting you this month in Zoho Invoice.

Create price lists with Volume Pricing

Does your business offer discounts for bulk orders? We have introduced Volume Pricing, using which you can now set price breaks for items depending on the quantity sold. You can create a price list with volume pricing, and set custom rates for different quantity brackets.

Here's how you can do this:
  • Go to Price Lists > Click + New Price List.
  • Select Enter the rate individually for each item.
  • Select Volume Pricing as the Pricing Scheme.
  • Enter an item's quantity range along with a custom rate for it. You can also update the ranges in bulk.
  • Click Save.
Now, you can apply this price list on the line items of a transaction. The item's price will be adjusted depending on the quantity entered. If there is no matching range for the given quantity, the item's default rate will be applied. Read more.

Note: You can create up to 10 such ranges for each item.



Set permissions for custom fields based on user roles

At times, you might not want all your users to have access to certain custom fields. For example, you might want the custom fields related to sales to be accessible only by the sales team. This can now be done in Zoho Invoice as access to custom fields can be restricted based on a user's role. You can choose to hide the field or provide the user with read-only access.

To do this: Go to Settings > Preferences > Select the desired module > Go to Field Customization > Hover over the required custom field > Click the dropdown icon > Select Configure Access > Configure access for the different roles > Click Save.



Generate the Receivable Summary & Receivable Details reports

Get a complete picture of your receivables in one place by generating the Receivable Summary and Receivable Details report. The Receivable Summary report provides an overview of all your invoices and credit notes. You can customize this report by grouping transactions based on the customer name, due date, custom fields, and more.



The Receivable Details report gives you a rundown of your invoices and credit notes along with their line item details such as item name, quantity, and price. You can also customize this report by grouping transactions based on the transaction number, item name, custom fields, and more.



To generate these reports: Go to Reports > Receivables > Select Receivable Summary or Receivable Details.

Send an SMS for outstanding customer balance

You can now remind your customers about their outstanding balance by sending them an SMS notification with the payment amount. Once you enable this option, you can click Notify via SMS on the Customer Overview page to send an SMS to that customer. You can also choose a text message from the three SMS templates that are available.

To enable this: Go to Settings > SMS Notifications > SMS Templates > Enable it for Customer Balance.



Create custom buttons and links for more modules

Custom buttons and links are now available for recurring invoices, recurring expenses, and payments received. You can create custom buttons and links according to your requirements to accelerate your invoicing process with the click of a button.

Recommend Zoho Invoice and earn

Love using Zoho Invoice and want to recommend it to others? You can now do this right from the app and also turn a profit from it! Once you refer Zoho Invoice to a friend and they start using it, you will get 15% of their subscription payment as Zoho Wallet credits. Click the referral icon () in the top band of the app to learn more about it.

You can also suggest Zoho Invoice to your customers. You can configure this option in Settings > Preferences > Branding.

Do let us know your thoughts on these features in the comments below. Don't forget to checkout our full list of updates in the release notes. If you have any questions or suggestions, feel free to write to our support team at support@zohoinvoice.com.

Regards,
Lavanya
The Zoho Invoice Team


      • Sticky Posts

      • Charting the 2025 Voyage: Zoho Invoice's Year in Review

        2025 has been a year of progress, productivity, and purposeful growth for Zoho Invoice. From expanding into new regions to refining everyday workflows, each update was designed to help businesses stay compliant, get paid faster, and work with confidence.

        • Recent Topics

        • Zoho Desk Mobile App Year-End Roundup - 2025

          Dear Zoho Desk users, Greetings! As you gear up for the festive season, we are excited to share a quick journey into all that is released in 2025! Zia's generative AI capabilities Zia insights can be highly beneficial in helping agents manage daily support
        • Narrative 17: The role of Zia AI in customer support

          Behind the scenes of a successful ticketing system: BTS Series Narrative 17: The role of Zia AI in customer support Overview Zia in Zoho Desk is a layered AI assistant that combines generative AI, prediction, and automation to support agents, automate
        • Domain Transaction

          I have purchased a domain name called trainedworkforce.co.in I made the payment got the receipt but the domain is still not purchased after successful transaction .
        • Ability to Set a Unified Tab Order/View for All Users in Zoho Projects

          Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding tab/menu organization in Zoho Projects. Current Behavior: The tab (module) order in Zoho Projects is user-specific. Each user (internal or external)
        • Zohomail - The "All Messages" vs "In Box"

          Why do some new email message appear under the all messages view but not in my inbox? That's really annoying but to be fair I've experienced the same with gmail.
        • error while listing mails

          I can't access email in any of my folders: Oops, an error occurred - retry produces the second error response: error while listing mails (cannot parse null string). I've signed in and out of Zoho, restarted my iMac.
        • Introducing the Zoho Projects Learning Space

          Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,
        • Where to show Customization Field ?

          Dear Sir, I have made some New Field in Item Field Customisation. Now I don't require that field in Estimate, Sales Orders etc. I just wants that field in Sales Invoice to Show/Hide... Is that possible ?
        • Zoho Desk 2025 round-up: Key highlights on feature releases

          Hello everyone, As we gear up for 2026, here is a detailed round-up of all feature releases in Zoho Desk web throughout the year. For consolidated information on releases check out the What’s New page You can also watch these webinars. Zia in web Zia
        • Print Sales Orders, Purchase Orders or Invoices from API

          Hello, Is it possible to use the print option that is available in Sales Orders Purchase Orders and Invoices with the API?. I don't see any information in the docs about this. Thanks
        • How to show a hided report??

          in CRM Report , I clicked Hide incidently , how to show the floder again? Nowhere I can find the hided report floder...
        • Converting Customer Invoice to Purchase Bill

          Hi, In my service-based business, I sometimes create the customer invoice first, and later I receive the purchase bill from the vendor for the same job. Is there any option in Zoho Books to: Convert a customer invoice into a purchase bill, or Link/associate
        • Email tracking inquiry

          I am trying to track when my emails are opened and clicked like I previously did in HubSpot. HubSpot pretty much did the entire process automatically. After digging through, I finally found in settings --> emails --> BCC Dropbox there is an email I can
        • Mass Update of Lookup Fields not possible

          Hello List I've created a custom field for Leads and Contacts 'Current Campaign'. This is very Handy as I can filter leads and then related them to a campaign. Everything ready, but then I realized that mass update doesn't work for lookup fields... a
        • Collapsible Sections & Section Navigation Needed

          The flexibility of Zoho CRM has expanded greatly in the last few years, to the point that a leads module is now permissible to contain up to 350 fields. We don't use that many, but we are using 168 fields which are broken apart into 18 different sections.
        • Quick Create needs Client Script support

          As per the title. We need client scripts to apply at a Quick Create level. We enforce logic on the form to ensure data quality, automate field values, etc. However, all this is lost when a user attempts a "Quick Create". It is disappointing because, from
        • Download Attached Files

          Hi everyone, Brand new to Zoho Creator.  I have a form with a subform. The subform has a field for "File Upload"   I have this in a subform to allow multiple files to be uploaded to the parent form. Once the files are uploaded, how can i download or view them?   Is this a setting I am just not seeing? If there isn't a way to download them, could i create another form field that dynamically creates the file's URL?  That way a user can click the URL to get to the file? Any help with this would be greatly
        • Ticket layout based on field or contact

          Hi! I want to support the following use-case: we are delivering custom IT solutions to different accounts we have, thus our ticket layouts, fields and languages (priority, status field values should be Hungarian) will be different. How should I setup
        • No funcionan correctamente el calculo de las horas laborales para informe de tickets

          Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
        • Zoho Mail Android app update: Set out of office response exclusively for organization members and external users, response interval

          Hello everyone! We have now introduced an option to configure out of office messages exclusively for organization members and external users within the Zoho Mail app. Additionally, now you can also customize response intervals for the Out of office messages.
        • Feature Request: Detailed View - Related Block Links!

          Desperately need a view record link option on records displaying in the related blocks on a Detail View. For the love of god, please add this feature. Thank you!
        • Sub-Form Padding in CSV Export

          Hi, When you use the Sub-Form, and for example you have a Date Field on the Main Page, then Option 1 and Option 2 fields on the Subform, when you export this to CSV the Date column will only have the Date in 1 row, the first row, it would be nice to pad
        • Dependent / Dynamic DropDown in ZohoSheets

          Has anyone figured out a way to create a Dropdown, the values of which is dependent on Values entered in the other cell ?
        • How do I change the order of fields in the new Task screen?

          I have gone into the Task module layout, and moving the fields around does not seem to move them in the Create Task screen. Screenshot below. I have a field (Description) that we want to use frequently, but it is inconveniently placed within the More
        • Zoho → ShipStation Integration – Sales Order–Driven Fulfilment Workflow

          Hello All, I’m reaching out to explore the best way to integrate a shipping tool into our inventory which will speed our process up. We are looking to integrate ShipStation into our existing order-to-fulfilment workflow, as we’re keen to standardise on
        • IA ou je peux trouver comment utiliser IA

          Je voudrais utiliser IA dans l'interface zoho pour m'aider quand j'ai des questions de rôle partage ou autre configuration d'automatisation, j'utiliser ChatGPT externe mais il ne connait pas toujours l'interface zoho et les réponses sont parfois longue
        • Data Processing Basis

          Hi, Is there a way to automate the data processing for a candidate every time an application arrives from job boards, without requiring manual intervention? That is, to automatically acquire consent for data processing. I've seen a workflow that allows
        • Disable Zoho Inventory Tracking / Delink Zoho Books & Inventory

          We have integrated zoho inventory with zoho books? Now after a long time, we want to disable inventory tracking and delink these 2 modules. Zoho says we cant do it. Anybody else going thru the same ? Any possibility at all? Why does zoho not allow to
        • Zoho vault instal on windows

          I am trying to use Zoho Vault Desktop for Windows, but I am unable to complete the sign-in process. Problem description After logging in to my Zoho account and clicking Accept on the authorization page, nothing happens. The application does not proceed
        • ZOHO GLITCHES

          Ok, you guys have done a great job at building a platform that has the potential to surmount the competition but these glitches are becoming more than frustrating! This is beyond annoying, I'm trying draft lawsuits and type up privacy and refund policies
        • Please, make writer into a content creation tool

          I'm tired of relying on Google Docs. I'm actually considering moving to ClickUp, but if Writer were a good content creation tool instead of just a word processor, I would finally be able to move all my development within the Zoho ecosystem, rather than
        • Notification to customers when I use a Zoho function

          Hi all, I tried searching the community but couldn't find anything about it. I noticed that the customer receives the notification of reopening the old ticket but does not receive the notification of opening a new ticket when I use the function: "separate
        • Date Filters in Zoho Desk Dashboard

          Hello Team, Currently, in the Zoho Desk dashboard, the date filter is available only for daily, weekly, and monthly views. Could we also add a yearly date filter to allow filtering by an entire year? Additionally, in the custom date filter, it is currently
        • Mobile app - offline

          If I made a couple of forms and my field guys had the mobile app and were somewhere without signal, could they open the app, complete and sumbit a form and have it upload when they are back in signal (we need different info at different jobs and I'm trying
        • Consumption based inventory

          I am currently using Zoho Books for my hospitality business, which includes lodging and restaurant services. We purchase many items in bulk for storage and consumption as needed. I'd like these items to be recorded as inventory when purchased and categorized
        • Zoho Survey reminder settings are extremely confusing

          Hi, I just want to set 3 reminders, one week apart from the first email out. Your form is too confusing and I don't understand. Can you simplify and be more specific regarding the language used on the form ?
        • Zobot drop down list

          Hi, I am trying to create a drop down list in Zobot by creating a plug. I think I am close but I just can't get it over the line and was hoping that someone could help me. I had a little bit of help getting the script started (hence the comments) // Deluge
        • How to compare a subform lookup field that allows multiple entries when edited

          I have a form with a subform with multiple fields. One of the fields is a lookup field that allows a multi select. On edit validation, I want a workflow to execute only when the entries in that subform field has changed. The old. function is not working
        • Translation of Tooltip Messages

          The descriptive help messages should be available to provide translations for.
        • Function #53: Transaction Level Profitability for Invoices

          Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.
        • Next Page