compensation module - salary - No decimals allowed regardless of currency

compensation module - salary - No decimals allowed regardless of currency

In the United Kingdom we have calculations in GBP which has figures to 2 decimal points.  When using either the basic salary or using the CTC with benefits etc.  It will block any upload or entry which is not a round number!  

I have advised Zoho One and Zoho People, and received this blanket, template response.

Hello Suzie,

This is Gokul from the Zoho One Leadership team.

Your dissatisfaction regarding the Revised CTC compensation module not allowing decimal numbers has been brought to my attention, and I sincerely apologize for the inconvenience and frustration this has caused.

I’ve consulted with our backend development team, and they’ve confirmed that the current functionality does not support decimal values. However, I’m pleased to inform you that your request has been acknowledged and taken as valuable feedback for future enhancements.

While I regret that the feature isn’t available at the moment, I genuinely appreciate you bringing this to our attention—it allows us to improve and better meet our users’ needs.

Your time and feedback are highly valued, and we’re grateful for the opportunity to address your concerns.

Wishing you a great day ahead!


Thanks and Regards, 
Gokul Kumar P.S
Zoho One Support

Why, why why wasn't it designed with this feature.  No other HRIS has this issue and as a consultant I know the market very well, my company uses on average 8 or 9 different softwares on a daily basis for our clients.  

Now I am in a position of the entire HRIS will be rejected on this ONE, very hidden issue.

Has anyone out there got the same or similar issue
Can Zoho People actually give an eta on the fix?  

I know UK market is not high on Zoho's radar, neither is servicing Europe.  But is will effect Asian, Australian and US countries/states.

If we allow the software rules to lead our compensation calculations and that software effectively creates an overspend in the salary budget (I don't care if it is minimal, its not accurate).

Zoho Books is brilliant and accurate to the penny, so maybe the Zoho People developers should get their code and fix this.

I can't find if this has been raised before, can you up vote this post so it gets some attention?

Mostly annoyed,
Suzie, MA FICPD, 
HR professional with 30 years of experience (and overqualified in cynicism).

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