Zoho Docs Desktop program

Zoho Docs Desktop program

I have installed the desktop version of Zoho Docs in 3 computers. In two of them, all is fine. It synchronizes and life is good.  However, on the 3rd computer (Windows 10 Professional) with latest updates, Zoho Docs seems to install fine and I get no error messages or warnings. But the Zoho Docs icon on the bottom right corner never shows up.  I tried to see if maybe just th icon is missing but the application is running. No luck. The application does not run but like I mentioned: No error messages or any indication of what is actually happen. I uninstalled and re-installed several times. Same thing.  I just verified that Im using the latest version of the program and actually re-installed it.  No luck

Has anyone seen this behavior?  I really need the desktop synchronization to work on that particular computer more than the others. Any ideas welcome!

Thanks! 

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