Zoho Sprints - Q2 Updates for 2024

Zoho Sprints - Q2 Updates for 2024

Hello Sprinters!

We started this year with a bang with the release of Zoho Sprints 2.0. We've tried to match that energy with a great deal of new features and enhancements in the succeeding quarter. There have been quite a few feedback from our proactive customers that we've incorporated into the product.

The following are the recent updates that have been rolled out:
  • Enabling subitem checklist to be cloned
  • Allowing bulk update in global view
  • Extending permissions for client users
  • Supporting Zoho Directory sync
  • Introducing new custom auto number field
  • Enabling field level access control
  • Enhancing user group capabilities
  • Supporting user group sync for Zoho Projects integration

 Let's get into the details of these updates.

Clone subitem checklists

Previously, cloning an item would include the subitems in the clone, but the checklists of the subitems would not get cloned. This behavior has now been changed to support cloning of the subitem checklists as well. So, when you clone an item that has subitems, the subitems along with their checklists (if available) will be included in the clone. Learn more

Bulk update data on global view

The inclusion of the bulk edit capability in the global view tab allows you to manage the update of voluminous data with ease. Users with the required field edit permission will be able to edit work items in bulk in global view tab. This is supported for both default and custom views. This also includes the inline update of field values. Learn more



Extended client permission

Earlier, there was a restriction on the client user's view permission for the comment thread. Now, the Client permissions are extended to view all the comments.

Note: This feature is rolled out only for new workspaces and not to existing workspaces due to the probability of security violations. To enable this capability for existing workspaces, kindly reach us at support@zohosprints.com with your workspace details. The feature will be enabled. Learn more

Zoho directory sync

Manage and monitor your user access with the help of Zoho Directory sync. The Zoho Directory capabilities are now listed under the Users section in Settings for easy access and review. Zoho Directory allows you to configure SAML-based sign in using an identity provider of your preference, track your users' login history and active sessions, and define custom security policies to enhance your data security. Learn more

Default layout setting

You now have the autonomy to select your preferred layout as the default layout. Layout customization allows you to pick a layout as default to apply it to all upcoming projects automatically. If you change this preference and select a different layout as default, the existing projects will not be impacted; the changed layout will only be applied for new projects. Learn more

Custom Auto Number Field

The custom field palette now includes a new field called the auto number field. This allows you to populate serialized values for your records. For instance, you can add the auto number field to your create item form to include a record ID for your work items. The field allows you to add text and numbers, and provides a preview of the value that will be generated. Learn more

Control access to field data

Previously, the permission settings of a user profile enabled you to control access to module-level or entity-level actions. This meant that you can control the level of accessibility of a user belonging to a particular profile on a module level. With the introduction of field level permissions, you can control the actions that a user can perform on a field. You define a user profile to have field-specific view, edit, and hide controls for each entity, equipping you with a much more nuanced permission settings capability. Learn more



Field level permissions are applicable to the following modules:
  • Projects
  • Users
  • Sprints
  • Work Items
  • Epic
  • Timesheet
  • Release
With these permission settings, you can greatly customize the access level in each of these modules for each of the user profiles. For instance, if your workspace has users with developer, tester, web designer, and marketer profiles, you can enable or disable field permissions in the above listed modules based on these user profiles, ensuring that the users of the respective profiles only have access to the data or fields relevant to them.

Besides, you can set profile permissions for managing custom layouts and fields at the module level (entity level). Let's assume you run your development effort on Sprints, and you need to allow the development leads to have permission to manage the custom fields of work items alone. You can enable the permission only for work items, limiting their permission to that module alone.


 
Learn how to effectively configure field permissions here.

Refined user group feature

User groups feature is well-refined with it's alias verification process and the ability to notify group members promptly. There is the added advantage of assigning user groups to items, sprints, and projects. This allows all the users of the assigned user groups to access the respective item, sprint, or project. Learn more

The latest enhancement also allows user group syncs between Zoho Sprints and Zoho Projects to happen seamlessly. You can now add or update the group in one either sprints workspace or projects portal and have it synced to the other. Learn more

That's all for now. We have many more exciting features coming up. Stay tuned.

Thank you,
The Zoho Sprints Team


      • Sticky Posts

      • New in Zoho Sprints: Release Management

        Hello all,    We are excited to launch the next big feature on our roadmap - The all-new 'Release Management'. We can hear your 'WOW' and yes we're also happy to hit our next milestone. Agile as a concept strives in delivering a qualified outcome at the end of each iteration. This process will not only help hasten your delivery but can also stand as a potential to plan your next phase accordingly. Do you think these iterations are sufficient to run your projects?    For instance, if you have a big
      • Introduce automation to your iterations with Zoho Flow

        We are delighted to announce that you can now connect your favorite project management applications and automate your workflows using Zoho Flow. The great news is, you don't have to spend your time or effort in coding complex integrations. Using Zoho Flow's drag and drop builder, you can effortlessly build customized workflows with triggers and actions. What is a Trigger? A trigger is an event that kickstarts the flow. What is an Action? An action is a task that the flow executes automatically. For
      • Zoho Sprints - Your team is all set to sprint ahead

        Hello there, It's been a week since we launched the Zoho's only agile project management tool - Zoho Sprints. I guess you guys are loving it! Bringing agility to your team has never been this easy because you will be able to inspect, iterate, and adapt. You have a requirement; break it down into smaller units; get the work done in parallel; receive the deliverables in shorter phases called sprints. The best part of Agile is you get a chance to quickly respond to change and not stick to a fixed plan.

        • Recent Topics

        • Add RTL (Right-to-Left) Text Direction Support Across All Zoho Learn Editing Interfaces

          Hi Zoho Learn Team, Hope you're doing well. We would like to request an important enhancement to Zoho Learn regarding support for right-to-left (RTL) languages such as Hebrew and Arabic. 🔹 Current Issue While the Knowledge Base Article editor provides
        • Add Hebrew Support for Meeting Transcripts Provided by ZIA in Zoho Cliq

          Hi Zoho Cliq Team, Hope you're doing well. We would like to request the addition of Hebrew language support for the Meeting Transcript and Summary feature in Zoho Cliq. Currently the transcript and summary feature is available for recorded meetings and
        • Remote Control Functionality During Screen Sharing in Zoho Cliq

          Hello Zoho Cliq Team, We would like to request the addition of remote control functionality during screen sharing sessions in Zoho Cliq. Currently, while screen sharing in Cliq is very useful, it lacks the ability for another participant to take control
        • Centralized Organization Information Management in Zoho One

          Dear Zoho One Support, I'm writing to propose a feature that would significantly improve the user experience and streamline data management within Zoho One. Current Challenge: Currently, managing organization information across various Zoho One apps requires
        • Enhance Zoho One Conditional Assignment to Fully Reassign App Settings When Changing Departments

          Hi Zoho Team, We’d like to submit a feature request regarding the current behavior of Zoho One’s conditional assignment logic when moving a user between departments. 🔧 Current Limitation As it stands, Zoho One’s conditional assignment does not remove
        • Ability to Filter Alias Mailboxes in Zoho Recruit

          Dear Zoho Recruit Team, I hope you are doing well. We would like to request a feature enhancement regarding the handling of alias mailboxes in Zoho Recruit. Currently, when we connect an alias mailbox (e.g., jobs@domain.com) from our Zoho One account
        • Automatic Department and Employee Sync Between Zoho One and Zoho People

          Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.
        • Prefered Bin Missing in android APP

          Andoroid app dosent show preferred bin in the picklist. The workaround support reccomend is to use the computre to create the picklist. it shuld be information to be shown aas basic for the pciker.
        • Open Sans Font in Zoho Books is not Open Sans.

          Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real
        • Function #1: Convert an accepted Estimate to Sales Order automatically in Zoho Books

          As you’re aware, Zoho Books provides a default option to have the estimates automatically converted to invoices once your customer accepts them. Many of you wanted a similar option for sales orders, so here’s a workflow that converts accepted estimates
        • Reusable Jira Connection for Multiple Zoho Projects Imports

          Hello Zoho Projects Team, We would like to raise a concern and submit a feature request regarding the Jira → Zoho Projects migration process, specifically around how Jira connections are handled. Current Behavior: When setting up a Jira connection for
        • Zoho invoice doesn't support Arabic language

          I added a clause in the terms & conditions section in Arabic but it doesn't appear when I sent or print it.
        • Recurring Invoice Placeholder Not Updating Billing Period

          Hi, I’m using Zoho Invoice Free and want the billing period to update automatically in recurring invoices. In Item Description I tried: Billing Period: %(m-6)% %(y)% to %(m-1)% %(y)% but even if the invoice date is in 2026, it still shows the period based
        • Related list Mobile Device

          Hello, We use an the Zoho creator application to make reports linked to Accounts. On the computer: it's easy to go the Account and see all the created reports in the related list below On iPad/Phone ZOHO CRM APP: we cannot see the reports on those accounts
        • Can't update the company address in zoho invoice

          Dear Sir/Madam, I want to update the company address in Zoho Invoice but failed. It popped out a sentence "Invalid value passed for Website". Please advice how to solve this problem. Thank you.
        • Is there a plan to allow for the hierarchical organization of Customers / Companies in Zoho Billing?

          We have a few customers who have organizational structures that we haven't quite found a way to deal with in Zoho Billing. In CRM, these sub-companies (or subsidiaries or whatever you want to call them) all have another CRM account as the parent account.
        • 【Zoho CRM】作業リスト機能リリースのお知らせ

          ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中から、作業リスト機能リリースのお知らせ情報をご紹介します。 目次 作業リスト機能 概要 機能① 自分の未完了の活動 機能② 処理待ち 機能③ 自分の作業リスト 作業リスト機能 概要 営業チームでは、CRM内に業務やデータが分散しているため、管理が煩雑になりがちです。この断片化は、機会の見逃しや生産性の低下につながります。 作業リスト機能は、タブを横断する業務項目をひとつのカスタマイズ可能なダッシュボードに集約し、業務を効率的に管理できるようにします。
        • SalesIQとPageSenseの利用について

          初めての投稿で場違いだったらすいません。 弊社ではSalesIQを運用しているのですが、追加でPageSenseの導入もしたいと現場からの声があります。 両サービスともクッキー同意バナーが必要なサービスなのですが 弊社では同意無しに情報はとりませんという方針なので 2つ入れると2つバナーを出す必要がでてきます・・・ 両サービスを運用されてる方があれば運用状況とか教えてほしいです。 PageSenseについては詳細まで機能を理解してないなかでの質問です。
        • Parent-Child Tickets using API or Deluge

          Hi Everyone, We are looking at the parent-child ticketing features in Zoho Desk. We want to be able to create a parent ticket at customer level and nest child tickets underneath. The issue we are facing is to be able to automate this. I'm checking the
        • Closing connected ticket after closing WA conversation

          Hi, At the moment, once someone sends a message to our WA number, a corresponding ticket is automatically created. After the question is answered, our support department closes the chat/conversation. However, after that, the connected ticket is still
        • Note sync turn off

          Hi, Is it possible to turn off notes sync between task notes and the parent module? (Account/Deal)
        • Basic Plan Active but Survey Creation Still Limited to 3 Surveys

          I have an active Basic (Monthly) subscription (valid period: Dec 24, 2025 – Jan 24, 2026), but the system still limits survey creation to only 3 surveys, which matches Free plan behavior. The subscription appears active in Portal Information, however
        • 2025 in Review: Powering Field Services Forward—One Feature at a Time

          As 2025 draws to a close, it’s time to pause and reflect on a year of meaningful progress at Zoho FSM. This year was all about listening closely to our customers and partners, building with purpose, and continuously improving the way field service teams
        • API Support for Creating Invoices with Batch-Tracked Items

          Hi Zoho Community, I am working on an integration where we create invoices in ERPNext and push them to Zoho Books. I need to send batch-tracked items (batch numbers) when creating invoices. I could not find any reference in the Zoho Books API documentation.
        • New to automation - please help

          Hi there! We are new to automations in Zoho. We built out one automation campaign and it seems to be firing off for some people but others not. Please advise what's the best practice or if anything we should tweak. Thank you so much!
        • Unable to Create Zoho Booking via the Book Appointment API

          Its giving the below error {     "response": {         "errormessage": "Error setting value for the variable:customer_details\n null",         "status": "Error"     } } Request: POST Url: https://www.zohoapis.in/bookings/v1/json/appointment attached Zoho-oauthtoken
        • Task Details on task template

          When creating a task template in settings that task details seem to be missing. Is it not possible to set the details of a task, such as the priority, type, reminder settings, and custom field values?
        • Building Toppings #3 -Testing and publishing Bigin toppings

          Hey Biginners! In previous forum posts, we discussed what a Bigin topping is and explored the Bigin Developer Console's features. In this post, we're going to create a topping from scratch and discuss how to test and publish it. Our topping will automate
        • markdown files?

          How can I import a markdown file into a note?
        • Mail to Zoho Notebook

          In the Instuctiosn I faound as email add@notebook.app In my account I see add@eu.notebook.app What is correct please
        • Auto-Invite Users to Portals in Zoho CRM based on Conditions

          Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users to
        • Growth You can Count On: Zoho Billing's 2025 Journey

          As we wrap up 2025, we’re reflecting on a year rooted in steady progress and meaningful growth for Zoho Billing. Every enhancement we have introduced was built to support scalable and reliable billing growth for your business. From launching the Enterprise
        • Need help with creating workflow with Bigin and Clickup

          Can you please help me with this? I am trying to create a workflow in Zoho Flow wherein a bigin Pipeline deal moves to Decision Closing, it will create a task and subtasks in Clickup, under the condition/filter that the Deal name contains the word Social
        • [Webinar] Automate generation of wills, trusts, POAs, and other estate planning documents with Zoho Writer

          Managing the lifecycle of the estate planning documents such as wills, trusts, and POAs, from client intake to final storage, can be complex and time-consuming. Join our live webinar to learn how Zoho Writer transforms this process by automating document
        • Create / Update Rule in TeamInbox when record is updated in ZohoCRM using flow?

          I'm currently evaluating options and trying to work out if the possible scenario is possible; If a record in ZohoCRM is updated, take 2 of the fields from that - lets call them 'OrderRef' and 'OrderTo'. Using flow, if a record is added or updated, add
        • Plans to allow more columns of monitoring, and monitoring not only your own channels?

          Are their any plans to allow more columns of monitoring, and monitoring not only your own channels? Here's why - I'm sure I'm not alone in that we sell other brands products, so not only am I interested in my own brand social channels, but also the social
        • Unwrapping the best practices for the Zoho Desk mobile app: Part 1

          In focus: Empowering the field and frontline customer support representatives Imagine having to carry your computer everywhere to respond to customers, handle escalations, and update your process. This series presents you with efficient tips to handle
        • dealing with post dated cheques

          Hi, can you help me please the best way to deal with this We sell an item of three months duration that is paid for with post dated cheques in monthly stages example - item is sold £3000 Cheque 1 is for £1000 due at time of sale (say Sept) cheque 2 is dated 25th of next month (Oct) cheque 3 is dated 25th of next month +1 (Nov) Now, with invoice number one it's simple - i send a standard invoice as usual But with the other two here's what i want zoho to do next month i want it to send an invoice on
        • Is there a way to sell in a practical method multiple subscriptions of the same product? i.e. domain names

          In evaluating Zoho Billing, a hurdle to adopting it is that Zoho Billing does not seem designed to support businesses that sell multiple subscriptions of the same product. In our case, we need to sell and manage several domain names per client. Am I right
        • Paid Support Plans with Automated Billing

          We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The
        • Next Page