What are linked accounts
Hello, I'm new to Zoho - I'm testing it out with a view to bringing my email over to it - using my own domain with the 'Mail Free plan'. As I understand it, I won't have access to IMAP on this plan, so can't use any other email clients other than the
Authorization Request for Access Token Problem
I have been trying to create a request for an authorization so I could get an access token but whenever I go to the site, I am greeted by this, and this, even though I have my cookies enabled on both my Chrome browser and Mozilla Firefox browser. I followed
IP restriction
Hi, While playing with the email settings I activated the "IP restriction" by mistake. Now I can't login to my account. I also wanted to purchase one of your plans, but again, I can't get into my account. I have placed some tickets, but no answer or signs
Your account is not active
I use a zoho email for many years now. Email is per2lek@zoho.com This week i tried to login and i get this message: "Your account is not active. Please contact your organization admin." Can you please help? Thank you
zoho api zoho.jp (japan data ctr) config is missing? Please solve
I am using zoho.jp as our workdrive data ctr hosting. However, when I login to zoho api console, there is no japan data ctr config... Can you help to solve?
Zoho OneAuth - OTP Codes
Zoho Team, Is there to sort the Authenticator OTP Codes by Provider in Alphabetical order. It is proving rather difficult to scroll up and down continuously just to find the right code. I use OTP MFA for lots of my accounts.
Cannot create new user account due to AS101 internal error
Hello, I am trying to create a user account mfolkes@theaoks.gq. For some reason, whenever I try to create the account, I get an error message saying: AS101: Internal error occurred. If you guys could please help me out ASAP, it would really be appreciated. Thanks! Noble Obodum Chief Operating Officer Webmaster Adventist Outreach Kids nobodum@theaoks.gq
Zoho Mail Account
I have 2 Desktop Computers as well as a Fire Tablet and Cell Phones. Zoho Mail App works on all but one Desktop. it used to work but for whatever reason it now goes to a SMS Verification Page that asks me for a SMS Code which never gets sent.
Lost access of the admin user
Hello, We no longer have access to Zoho control panel where we can manage the emails. We don't know the phone nr nor e-mail used for it. The client is currently using subaccount rb@rentacarmalta.eu It seems something happened with the SMTP which we are
"Third-party application access to your Zoho Account" emails and Application-Specific Passwords
Today my Zoho email account and two email accounts of one of my clients each received a "Third-party application access to your Zoho Account" email. After looking into the IP listed in the email I received, I found out it was my iPhone's mobile IP. So
Merge profiles in this Help Portal (help.zoho.com)
Hello! Is it possible for someone at Zoho who supports this help portal to merge accounts? I have 2-3 accounts that I'd like to merge into one. Thank you!
Zoho doesn't send invite for new member
We added 4 users and the 5th doesn't receive an invitation for Zoho Team Email: - upgraded the plan so this is not an issue - checked spam, social folders on gmail Best regards, Peter
I can't create a new user
Hello, I'm trying to create a new mail in my organization: roni (at) meubilhete (dot) com, but I can't do this because Zoho says the users already exists. When I try to login to this account, Zoho informs me that it will send the confirmation e-mail to
All my Zoho Mail Accounts deactivated since 1 1/2 Months
Hello Community, i have a big problem with Zoho and there Support. My Zoho Accounts are still deactivated since 28.01.2022. All Accounts from my Customers and my personal. The Problem is, i dont became any answer from the Zoho Support since 1 Month.
How to eliminate Verification Code requirement
I made the mistake of opting for this - now I have to go my cell phone every morning to see and quickly enter a 5 number code from the phone to my computer in order to open my email - then I get a message stating that the code will be unnecessary for
One time password sent to the wrong account
I cannot log in to my mail, firstname@lastname.com, because the Zoho system sends a one-time password to firstname@lastname.com. Sorry Zoho, I can't tell you that password because you won't let me log on :) What should I do to get the one time password
U2F not working in Chrome v98
https://www.yubico.com/blog/google-chrome-u2f-api-decommission-what-the-change-means-for-your-users-and-how-to-prepare/ using physical keys stop working as expected and now we are not able to complete new logins without insecure MFA methods. that include
Domain already exists
Acabei de comprar um domínio do RegistroBr para criar um e-mail profissional, o problema é que quando coloco o domínio para criar o e-mail, aparece a seguinte mensagem: "Domínio já existe.", como se já pertencesse a outra pessoa. O que eu devo fazer?
Intro video at Zoho OneAuth website is not available
When clicking on the Watch video at https://www.zoho.com/accounts/oneauth.html the video is not found. Also, there is a Category missing for that app here on Community so I selected Zoho One as the closest category.
Locked out of email accounts because one time password won't deliver to phone number
Made a new account just to post on here, I have two email accounts with Zoho and I'm locked out of both of them because they use the same phone number and I'm not receiving the OTP to said number no matter how many times I press resend, I've been trying
Status of log4j vulnerability
As part of our mitigation strategy for the Log4J (CVE-2021-44228) critical cybersecurity vulnerability we are conducting an impact assessment to determine the level of risk to our organization. We are reaching out to all our software providers to determine
How to sign out from all the devices?
Dear All, I would like to ask you if there is any way to sign out from all the devices in zoho mail. This is because sometimes we have staff in our company which is not part of us anymore, so we change their passwords but they are still connected from their mobiles. So, is there any way to sign out from all the devices?
Someone registred my domain name.
Hi Team, I had this domain "delgado.com.ar" for a few years and used 000webhost mail, but with the recent changes I moved my nameservers to cloudfare and registered in Zoho, but when I try to add my domain it says "This domain is already associated with this account "d*****r@g*****" which is not me. Thank you in advance,
log in issues
Yesterday i became unable to log in on any devices unless im using the web based system. I cannot log in on either android tablet or phone using Typeapp which i have used without problems for years. I also cannot log in on windows 10 pc using thunderbird.
Domain Already Associated With Another Account
Hello - I tried to set up my domain with my domain name: Trideit.com but it says that there is another account already set up with this. However I have not done this. I wonder if maybe the previous domain owner had set this up. How do I resolve?
Este domínio já está associado a esta conta
Fazem exatamente 2 dias que tento usar meu próprio domínio na plataforma da zoho, porém, quando coloco diz que o domínio já está associado a outra conta. O problema é que nunca usei em outra conta. Preciso de ajuda.
I can't add my domain name
I tried to add my domain name thepizzacom.ml to zoho mail. I get an error message instead. (This domain couldn't be added to zoho). Could someone help me out with this?
App-specific password keeps expiring
My app-specific password, using on Thunderbird, seems to keep expiring after some time (don't use it that often so I don't know how long it takes to expire). I will try to send an e-mail and Thunderbird will say the password is incorrect, so I will log
Email address already exists:Oops! Something went wrong. Try again later
Hi there, I want to add a new email account admin@artjam.app, but it keeps showing this Email address already exists:Oops! Something went wrong. Try again later However, I am pretty sure there's no such email address in my account. Any helps?
Cant access my business email Teechng.com
I have not been able to access my email for several weeks, in addition i found that a device (laptop) was logged into my account in Iwo , Osun state which is almost 500km from my location . attempts to resolve this issue with your support department has
I can't add a domain I own/manage cause it says 'Domain already exists'
I want to add the domain 'ongvjg.org.pe' so that I can create a mail account with that domain but when trying to add it, it appears "Domain already exists". Please I'd like to create it as soon as possible.
This domain is already associated with this account
Hi Team, I'm trying to setup a business email for the domain softloon.com, but It's showing this * This domain is already associated with this account "a*****n@b*****". Sign in How to solve this issue? Regards, Mahadin Samir softloon.com
Unable to login new user account
I have paid a zoho account. I have added users. However each time this new user tries to login, zoho says that has sent and OTP (???). Nothing happens. This new user was never configured. How can an OTP be sent somewhere? Where? Please help!
Stay Logged In on Mail Desktop
Does anyone know how to make the Desktop Mail application stop asking you to log back in every week? It is driving me nuts. I can't find a setting anywhere that will stop this behavior.
Can't add another account to OneAuth
Hi, I'm trying to add another Zoho account to my OneAuth app, but I can't see the settings button in the app's GUI. The app GUI seemed to be chopped. See attached screenshot. I'm using Android 8.0.0, 5.5 inch screen, 1440*720 resolution. OneAuth app Screenshot
Zoho Assist not working on Firefox or Chrome
After I sign in to Zoho, they send me a code to my phone number. Then I enter this code and I have to sign in again. Right after that all I get is a white empty page. I tried both Firefox and Chrome. I am in Spain and using Mac (Big Sur 11.5.2). Thank
Need your Kind Assistance - Please Answer the Following Questions
Good day Zoho team, Kindly answer the ff questions: My co-developer, George already asked these questions. I just wanted to follow-up. Hoping for your response. Thank you. 1. Change management procedures have been defined for the project. 2. The impact
Two Factor Athentication
Is it possible to set up TFA only when I change my password to my email account? ...Bob
I can't log into the mailbox!
Hello! I can't log into the mailbox
U2F key support
Hey there, I am planning to upgrade my security level and buy some U2F keys. I have found an article that says, that zoho supports hardware keys as well (https://help.zoho.com/portal/en/kb/accounts/multi-factor-authentication/articles/mfa-yubikey#Using_YubiKey_with_Zoho_Accounts)
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