Changing reported mobile nos.
Hello, How do I change my reported mobile nos.?
Domain already exists
Hi, I'm getting a domain already exists error & I've left messages using the "help chat" tool a couple of times but not seen a reply (perhaps because my @heartfelttech.com address isn't working?) I have wellbeingwebsites.com.au and would like to add heartfelttech.com
Zoho Is Not Working ? Is this error showing for everyone ?
Zoho is not working from last 30 minutes . So Is this error showing on my screen only or other users are also facing this issue
Sure Payroll Integration Problem
There's a problem with the integration link given by Business Online Payroll (which is powered by Sure Payroll) for integrating with Zoho Books. The link they give ends up with a Zoho Invalid Redirect URI error page that states "Redirect URI passed does
New User Create Error
The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance.
Admin Reset - No Backup Email or Phone Number
My client lost the password to the admin email account . When I try to reset the password for admin@disfor.com.pe, i get promt to recover with mail and a phone number that a i dont currently have. (Since somebody else, created the account, i dont have
Disabling two step verification
My roommate and I both have Zoho Mail setup and he would like to turn off having to get a security code on his phone to sign into the web portal. I went searching for the setting to disable it and could not find it. Please walk us through disabling OTP.
zoho security breach
So as i am working, I get a notification that dropbox logged a new password, then again with different loggin. Pulled up what is being logged and this site comes up..... https://accounts.zohoportal.com/accounts/signin
I have two Zoho One accounts and one mobile phone number. This is a problem because I can't authenticate on the 2nd account.
I have two Zoho One accounts. My main which runs my business. A developer-only account. The sandbox features of CRM are great, and insufficient for me. I have only one mobile phone number which is already attached to my Main I see that I cannot assign
AADST90015 when trying to sign into Zoho CRM on iOS
We use AAD for SSO and we're experiencing an issue where only our staff using iOS cannot access the CRM app with their work Microsoft accounts. They see the error "AADST90015: Requested query string is too long." Saw some stuff about Cliq, but Cliq works
Portal invites dont work to .cn email addresses!
Hi all, We have a major problem! We have just gone live with the CRM. Most of our vendors are based in China. We're trying to invite Vendors to the portal but any Vendors with .cn addresses we get "Something unexpected happen please contact our support
Best Log in security verifier for two people
Hi! My email account with Zoho is owned by both my wife and myself. Which is the best form of verification for logging in to Zoho that we could both use on each of our phones? Thanks in advance! Scott
How to switch / change super admin
Hi Support, I would like to change my super admin to another email address but with the same access as the default admin, kindly advise if possible.
región/implementación diferente
Hola, tengo un problema, intento registrar mi dominio con un dominio .work y me arroja el siguiente mensaje: "La dirección de correo electrónico que ha especificado pertenece a una región/implementación diferente. Póngase en contacto con support@zohoaccounts.com
YubiKey 5 NFC
It seems that YubiKey 5 NFC is not yet accepted by zoho mail. Is that correct?
Invalid Client Secret with WordPress
Hi, im trying to connect my wordpress site with ZOHO Mail Plugin, but this give me an error when i try to give "Authorization". I have another sites with this plugin and i have not problem, i dont know what is the problem. Please i need help.
Want to upgrade but can't access my admin account
I signed up for a free account. My account is about to go over 5gigs and I want to upgrade to a paid account. The admin account is the only account that can upgrade. The problem is that I forgot my admin account info and I have been unable to recover
Can't view all settings options
I'm unable to click on any of the links in settings under "My Account". These include Personal Information, Activity History, Active Sessions, Security Question, Change Password. Also, none of the links under the "Help" section on the main window work
Got locked out from admin account
Hi, I got locked out from my admin account because of the "protected login" feature, which let's login from only an ip, but for some reason I can't log in anymore. Any help?
Can't create mailbox
Hello. I can't create a mailbox, says I need to verify but there's nowhere to do so. I keep getting the following error: How/where do I go to fix this? Thanks.
NO PUEDO ENTRAR A MI CORREO URGE!!
Acabo de adquirir otro nombre de dominio "mvconsultoriayavaluos.com" me registre en zoho pero no puedo entrar para administrar mis cuentas aparece el mensaje de "la cuenta no esta activa". Podrian ayudarme a resolver esto? NOTA: Intento acceder desde la cuenta de administrador.
Can't create new user use "info" as domain name
Hello, I tried to create a domain info@wonderin.id but, it always didn't work for me. All other domains are accepted except from info@wonderin.id, for which it says "User already invited" even though I can't see it in the list with my other emails. please
Disable SSO for particular user in zoho people and SSO is not working for admin user
Hi,We have configured Azure AD SSO with SAML authentication for Zoho people and its working fine except two admin users. when normal users login zoho people its redirect to azure ad to authenticate user. All users have authenticated with Azure AD except
domain already exist
I'm try to add my domain to setup Email account but this message appear "domain already exist" my domain is www.mascs.net Please i need your assist to fix this problem
Zoho Auth
I can t connect to the server with my Zoho Auth App.
AA101:Ops! Aconteceu alguma coisa errada. Tente novamente mais tarde
Olá! Estava criando um segundo usuário no painel e ao criar o e-mail da conta, a mensagem "AA101:Ops! Aconteceu alguma coisa errada. Tente novamente mais tarde" aparece. Fiz algumas buscas, tentei realizar os procedimento, mas sem sucesso. Então venho ver se alguém me ajuda a resolver e que me seja permitido criar o e-mail para meu cliente, já que ele usa um só e este é o principal. Desde já, agradeço toda e qualquer ajuda. Muito obrigado!
Importance of Multi-factor Authentication during remote work
We all know how the corona virus has impacted our life - economically, personally, and professionally. The virus has forced us to change the way we live and work. Most of us moved back to our native place, and almost all of us are working from home. We are now far away from the safe and secured office space. This stirs up the need for a better and safe way of accessing our company’s data and services. Experts point out that the proportion of cyber attacks on people working remotely has increased
Any way to require organization users to sign in to Zoho Accounts using SAML SSO ?
I have just set up authentication using SAML for our organization in Zoho. If the custom login URL for Zoho Mail is used to sign in, it automatically redirects to our SAML portal. However, if a user signs in by clicking login on the Zoho website and does not use the custom link, they enter their email, and then it prompts them to enter their Zoho Accounts password instead of redirecting them to the SAML portal. When entering their Zoho password, the user can click more options to sign in with the
How to create a strong password? #WorldPasswordDay
The first Thursday of every May is celebrated as the World Password day. It was started by Intel in 2013 based on the idea of a security researcher named Mark Burnet who encouraged people to change their passwords often. On this day, let's look into the possible ways one can create a strong password: Use combination of upper and lower case alphabets Use special characters Avoid using dictionary words Avoid using the same password for multiple online accounts Use a minimum of 8 characters Avoid using
Password lost
I am trying to login to my Zoho account support@energheat.com but I have lost my password and I do not have access to the phone number on file anymore. Regards, Benjamin Bardy (561) 766-51
OAUTH2 Scope for accessing "Visits" module from Rest API
I am trying to get records for Visits module. I am able to see the fields list via URL: https://www.zohoapis.com/crm/v2/settings/fields?module=Visits, but, for the URL: https://www.zohoapis.com/crm/v2/Visits, I am getting: { "code": "OAUTH_SCOPE_MISMATCH", "details": {}, "message": "invalid oauth scope to access this URL", "status": "error" } What's wrong? I am able to get records for all other modules (Accounts, Leads, Contacts, etc.). Only Visits cause a problem. My scopes are:
Oauth Refresh Token invalidated on password change
Hi, When a user changes their password and chooses to "Terminate all active web and mobile application sessions." this appears to invalidate the refresh token however the App is still listed in Connected Apps. As a developer how can I get a new refresh token without requiring the CRM user to re-authenticate with our v2 app as it is already showing as connected in Connected Apps? The process is: User authenticates with V2 API app. V2 app is working fine with the refresh token retrieved User changes
Unable to Enter the OTP generated on your authenticator app
Our company account info@ia***.com.** has problem with authenticator app. We need our backup code if you can send it as this will help up us use our email account to your zoho account. Our email at iascorecruitment@gmail.com Please do the needful to the ZOHO community admin. Thanks.
OAuth redirects and service state
Is it possible for a redirect URI to convey some additional state that my service is waiting on? I wish to use this state to convey a request id so that my service only accepts the grant tokens that it expects. Here is a sample request made to my browser - note the state parameter: https://accounts.zoho.com/oauth/v2/auth?scope=ZohoCRM.modules.leads.create&client_id=<my-client-id>&response_type=code&access_type=offline&redirect_uri=https://<my-service>/api/auth/zoho-crm?state%3D1423b1df-e024-4dc6-bf06-83f4083b7dd4
How Zoho protects you from breached passwords?
Cyber attacks, password breaches, and hacked online accounts have been recurring news for quite some time now. In the last decade alone, dozens of companies ranging from social media giants like Facebook and LinkedIn to software tycoons like Adobe became major victims of cyber attacks. Zoho is constantly monitoring these security-related incidents closely and have added an extra layer of security to protect your data. One such feature is the Breached Passwords Check. What are breached passwords?