Google My Business Messages
Zoho Social should consider adding support for the message feature in Google My Business (GMB) to enhance collaboration and customer communication. By integrating GMB messaging into Zoho Social, businesses can consolidate their communication channels,
Social Media Simplified with Zoho Social: The need for a social media approval process
Picture this: It's a regular day as a social media marketer in your agency, and you are about to publish a post for one of your clients. You start drafting the content, and it's LIVE! A few minutes later, you start receiving the following comments. "Is
Threads? Will it be added as a channel any time soon?
With Meta now officially launching their Threads platform and allowing IG accounts to port to the new channel, it would be great to see support for Threads posting as a channel alongside Twitter in Zoho Social in short order. Any sense of a timeline for
Post Document/PDF via zoho social on social platforms
Hi, I can't add a PDF document if I want to publish a carousel/ Slideshow on social platforms. Facing this issue while I'm trying to schedule a post on LinkedIn and Instagram. Please suggest a solution.
Social media simplified with Zoho Social: Why should brands have a Threads profile?
Just over a year ago, Instagram launched Threads, the all new social media app primarily focusing on sharing text online. It was welcomed by people worldwide with more than 10 million users in just seven hours, and it currently has over 175 million active
Inbox on the app
Hi there, I've just created my account and doanloaded the app. But I cannot find inbox on the app, can anyone help me? I need to be able to see and respond to comments and messages on my mobile.
Changes to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.
Instagram Messenger and CRM integration
Hi, We are using CRM+ and love the integration with Zoho Social. However we are very heavy on Instagram and we lack the message feature and the integration with CRM. I have been told that there is focus on Instagram, is there any way of knowing if above is on the roadmap? If so when can we accept it to be implemented? Thank you, Per Tattoocyn
NextDoor on Social
I can't seem to find any dicussion about adding NextDoor to Zoho Social. NextDoor is adding a lot for businesses and I think it would be awesome to be able to add the same level of marketing through Zoho Social with brands to NextDoor. Has it just never
The Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,
No approvers found / changing dates
All of the sudden, our Zoho account is giving us the error message that there are "no approvers found," even though we are logged in as the main contact which is also the approver. It's also randomly changing dates of posts when we go in to approve and
Instagram Reel resolution issue
On June 6, 2024, we scheduled a reel via Zoho Social for all our social media platforms. The reel was uploaded with the correct resolution on all platforms except Instagram, where the resolution appeared to be reduced. Can you please help us understand
Social Media Simplified with Zoho Social: How to handle your social media when you're away
How long have you been putting off that vacation because you need to be available all the time at work? Or are you that person who goes on a vacation taking your phone around to find good Wi-Fi or network? That's the thing with social media, right? Holidays
Costumize e-mail in zoho social
Hi, I would like to costumize the message in e-mail that is send when I invite someone to be part of my clients in one brand. My contract says that I can do it but I can't find the right option in the system. Please help me!
Social Media Simplified with Zoho Social: Best practices for uploading a video
Video content is being increasingly consumed by the online community in the past few years. This surge in viewers and consumption has been because of various factors over the years: Ease of access to social media platforms and the internet Rise and growth
How to adda a video mp4 file to a social post on Facebook and LinkedIn (don't want to use youtube)? Why does not work tagging for facebook and linkedin account?
How to add a video mp4 file? Why does not work tagging for facebook and linkedin account?
Option to have calendar start the week on Sunday
Hi there It would be great if there was an option for the social calendar to start on Sunday. Not a big deal but it's more consistent with North American calendar layouts. Thanks!
Social Media Simplified with Zoho Social: A day in the life of a social media manager using Social
In the past few years, social media has had a transformative impact on how we do business. This impact hasn't just been on the societal level, but also on communication and culture. This World Social Media Day, we take a step back to see how much this
I can't upload videos in general on zoho social.
everytime i try uploading a video to zoho social, it shows 100% uploading and stays there. It doesn't load. I've uploaded one of the videos I'm trying to upload currently. see below.
Social Media Simplified with Zoho Social: Customize your portal for your clients
Let's say you're a social media marketing agency, and you handle the social media accounts of multiple businesses. You take care of their publishing and scheduling needs, keep the content calendar updated, monitor the brands' mentions and other interactions,
Is Design on Canva Functionality Broken?
I can access Canva and design a social post but get a perpetual spinning wheel when I click "Attach". Am I doing something wrong? Is the feature broken? Thanks!
Monitoring keywords in private Facebook Groups?
Hi all - Has anyone found a way to monitor keywords in private Facebook Groups (not an admin of) using Zoho Social? I recently came across ddevi[.]com that can do exactly what I need. Would prefer to keep my business with Zoho if possible.
Lagging
I am having problems with lagging of the dashboard. It's really frustrating because I am using this everyday and everyday I have to wait it loads so long. The reason I subscribed to this is to make our time faster and easier, but instead I have been scammed.
Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
Links in Instagram
Hi there, I have been using Later for a while now but keen to come back to Zoho Social as Later doesn't offer tagging of pages on Facebook but they offer something Zoho doesn't. You can add a link to your bio which opens up your profile feed where images
Social Media Simplified with Zoho Social: Collaborate and get work going with your team
Say you work for Zylker Travels, and you've seen a nice and engaging mention about your company on Facebook that requires a response from the brand. But you're new to the team, so you're a little hesitant to respond to it immediately. You go on to take
Limit of 4 pictures/images posting on IG
I am having an issue while trying to schedule a carousel post for my ig account on zoho social. It'll only allow me to attach 4 images. 1- I can't post more than one image for a Story. 2- I did try posting through the "customize content" and still won't
My YouTube short didn't post
Hello, I have a problem. I scheduled a video to be published at the same time on FB, IG, and YouTube Shorts, but the short wasn't published and it doesn't explain why. The duration is 45 seconds and it has the correct 9:1 size. Can you help me check?
Multiple profiles on one social media platform but one brand
Hello, We would like to request that your team implement a way to add more than one social media profile for the same social media platform under the same brand. We really don't feel like it's fair that a new brand has to be set up for each new listing.
The Social Wall: May 2024
Hey everyone, Let's see a quick roundup of what May looked like for us at Zoho Social. Manage and respond to your TikTok interactions from Inbox You can now manage and respond to your TikTok comments from Social's Inbox. Here, you can sort and view the
how do i add more than one google my business location?
they are connected to one account, but while connecting social channels it makes me pick one location. I have 3 and growing.
Discontinuing Facebook Groups due to API deprecation
Hi everyone, Following a recent announcement made by Meta, the API for Facebook Groups will be deprecated (made obsolete) and won't be available for all third-party social media management applications. So, Facebook Groups won't be accessible in any Zoho
Is it possible to post in to a LinkedIn Group via Zoho?
I can't see a way of adding a LinkedIn Group to my brands profile in the same way I can add a Facebook group. Am I missing something?? Thanks
Social Media Simplified with Zoho Social: Get creative with design
Today's social media has become all about visual storytelling. You see an image, and there's a specific story it conveys based on various factors like the color tone, filters, photographer or designer who created it, and the like. With more than millions
Facebook Not Seeing Pages
When trying to connect to my facebook business pages, it gives an error saying "Uh Oh! No Pages". I have three business pages that I am the admin of. None of them are appearing. Any ideas?
Scheduled post / promoting
Hi there, ive set up scheduled posts, i intend to do a paid promotion/boost my posts. Is there a way to set up the promotion prior to posts launching on social media? thanks, Nikki
Social Media Simplified with Zoho Social: Preview your Instagram grid before posting
For a platform like Instagram that relies on visual appeal, it's important that you plan your image and video content in a way that holds your audience's attention. Planning your grid ahead of time gives you the benefit of understanding how your posts
Subscription Cancel
Hello Dear Team. I urge you to cancel the auto monthly subscription for my zoho social account. Thanks
Twitter Blue / X Premium character limit
Hi, Does Zoho Social recognise it when you upgrade your X account to Premium and have an increased character limit? Will you also be able to write posts with italics and bold directly in Zoho Social? Thanks, Folkert
Is there a Inbox like tab for Comments?
I received an email that there was a new comment on a LinkedIn post. When I login to Zoho Social I have to manually click the LinkedIn button to see the interaction and then see the post. Is there a way to see ALL comments without having to click on every
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