Client is not receiving Invite from Zoho Social
I am trying to send an invitation to a Gmail Id, but they are not receiving the Invite. I am sending it to one of my Client in order to add them in Client member. Kindly look into this matter at the earliest. ITS URGENT!
Instagram first comment posting, add hashtags to first comment?
Hi, I've had to abandon using zoho social for posting to Instagram because it doesn't allow you to simply add your hashtags to the first comment when you schedule a post. ALL other schedulers have had this feature for a long time now, why has Zoho not
Personal Pages
Hello, can I add my personal page to my social channel?
Zoho social to youtube and other outlets. Youtube video not appearing on channel
I just set up zoho social. When I send a post to facebook, twitter, and Linked In, the post goes through just fine. It also says it is published to youtube. However, when I check out youtube channel directly, the video isn't there. I get a message
Why is only one photo getting posted to Instagram?
It used to be that when I uploaded 4 photos to Zoho social, they would all get posted to Instagram - now posts are only ever showing one photo.
Linkedin is not getting connected
Linkedin is not getting connected
Social Media post are not being seen on Linked In and Facebook
Hello I have been using Social to manage my post, however my post are not being seen on peoples feeds. Primarily employees and close contacts. Can you give me some advice on what to do?
Zoho Social Youtube
Zoho Social support team said that Youtube channel will be added during next 6 months to Zoho Social I want to know when exactly? Youtube is a must have El equipo de soporte de Zoho Social comenta que Youtube será añadido en Zoho Social durante los próximos 6 meses me gustaría saber cuándo exactamente? Youtube es del todo imprescindible hoy día
Introducing the All-new Zoho Social: Elevate team-work, social content, and more
Hey Folks! We are excited to announce our latest product release. From content curation, to team management—we're covering a wide spectrum of upgrades with this release. Some of the key additions that you'll find will include YouTube integration, LikedIn
Smart Q
Hi Everyone, We are new to Zoho Social and I have a question about using the Smart Q scheduling. One thing I noticed is that this option appears for some of our brands but not all of them. Is there something we need todo to make this happen or a reason for it?
Can't generate image previews for Facebook and LinkedIn posts
If I start composing a post for Facebook or LinkedIn, as soon as I paste a URL Zoho Social pops up an error saying 'Unable to generate preview thumbnail for this URL'. However, if I trigger the Zoho browser extension on the target page, then it does generate an image preview without any issue. See attached screenshots. This can be tested with the following URL: https://www.icr.ac.uk/news-archive/chemotherapy-after-surgery-halves-risk-of-rare-kidney-cancer-coming-back The relevant opengraph tag in
how many business manager i could put on Zoho social?
devo aggiungere more than one Facebook business manager account to my Zoho social. grazie fo the attention, kind regards. giovanni
Clickable Cards
Hi any one else having issue with Any Image clickable cards today? Does anyone have a comparable source/ how to create clickable card for ZOHO compatibility? TIA
email invite not being received by team member
Hello, I am trying to add a brand admin in Zoho social (I have the professional plan), however the member is not receiving the email invite. They do not have the same domain as I do. What is the issue?
Add comments to scheduled posts...
Hi, The facebook publishing tool allows us to add comments on to scheduled posts. Do you have any plans to add something similar to Zoho Social? Ideally for all platforms. There's a reason why this would be incredibly useful - external links. The algorithm on all platforms will reduce the exposure of posts that link off-platform, so if you want to link off of their platform to your website etc. and keep the same post reach you need to put links in as comments - at the moment we can't do that.
Can I tag Products in my Facebook, Instagram and Twitter posts?
We sell items and I can tag products for customers to view and purchase when I create posts in Facebook and instagram. Can I do the same in Zoho Social? if so, how?
Can I follow other Instagram accounts in my niche through Zoho Social?
I want to follow other Instagram accounts and was wondering if I can do it through Zoho Social? I'm not always logged into the Instagram account and prefer monitoring it through Zoho Social.
Facebook Video Greater than 140 Seconds Please
Hi, I have had two deals missed because of customers loving Zoho Social but need to post 3 minute promotional videos and with only 140 seconds this is a problem. This was put in I believe to be in line with Twitter. As Facebook supports extremely long videos it should be a simple fix to remediate this and allow for longer uploads via Zoho Social of video content. Upvote this one please folks :-) Thank you, Kyle
Pinterest Support for Zoho Social - When?
When will Pinterest profiles be supported in Zoho Social? It is the missing piece to the puzzle and what is keeping me from currently managing my actual posting in Zoho Social. If Pinterest is supported then I could manage completely within Zoho Social. When do you anticipate rolling out support for Pinterest profiles in Zoho Social?
When is video posting going to be ready?
I've been waiting for months and this tool is now getting well behind what other available software can do. Can I please receive an ETA for this long-awaited feature. Cheers, Carina
Help with Facebook Connectio
Any advice greatly appreciated I have three brands on Social but the Facebook pages integration will only allow me to connect one brand's Facebook page even though I administrate pages for all three on the platform. Any ideas how I can fix this?
IPad app for Zoho Social
Do you have a iPad app for Zoho Social? Am ready to use even if it is in beta version. PLease let me know!
Running 2 brands from same FB
Hi I have just signed up for Zoho as I run 2 brands on my social media for 2 companies I own. I have tried to add the second brand but its not letting me add my second FB page which is attached to my personal FB profile. Is there away to add a second
Unable to load images for Twitter
I keep getting error messages when trying to post images for Twitter, even though they are sized correctly. I've resorted to posting directly in Twitter and these work OK. Anyone know what the problem is? If this persists, it defeats the object of having
My business
For a same brand i have 5 Google my business account. can i add all accounts to my zoho social account? So that i can post all at a same time And i can't link my insta account to zoho social. Can we bost fb and insta post via zoho? Can i get a contact
Error Posting to Google Business: Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.
I keep getting this error when trying to post to Google Business: 'Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.' What is the fix so we can post on our Google Business page. Thanks.
Can't post to Google My Business account
Im my Zoho Social account I have 2 brands. With one of them I can post to Google My Business just fine, but with the other one the posts are not being published from some reason. I tried reconnecting the GMB account to the brand on Zoho but that did
Permission issues with Social Tab
Hi, I am having an issue with granting users permission for the social tab. I am an administrator for our subscription. When I log onto my account I can access the social module, add account, etc. However, when I grant permission to other Profiles they
A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM.
hello sir, what is the problem? facebook leads this error :( A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM. how to fixed?
Zoho One: automated tracking parameters (UTM) across all marketing apps like Social, Campaigns, MarketingHub
Hi there, wondering why you don't provided the ability to set UTM tracking parameters on posts, campaigns etc... Best would be if this was done automatically (like Hubspot) does it.
Zoho Socials not posting on FB and IG today
Aside from the issue specified on the title above, I tried to post directly to FB with the shorten URL that Z.Socials provided. It popped up an error that the URL https://zcu.io/... is against the spam policy. Any resolution to this?
Issues Posting Videos to Some Platforms
Hi, Recently I have been trying to post videos (Instagram Size) to all my social media channels via ZoHo Social. I upload the videos and it tells me immediately that the size is not right for Twitter and LinkedIn and can't post video to Google My Business.
Can Zoho Social please setup a Zapier integration
Since the timeframe for direct Pinterest integration is still uncertain, can Zoho Social at least setup a Zapier integration. Zapier can create a new pin on a Pinterest board. Zoho already connects to Zapier for many of its other apps, but not Zoho
Blurry photos publishing for LI and Twitter
I have noticed recently that our high-res photos get pushed through as blurry and sometimes pixelated. I have had to go through and delete/manually repost each time as Zoho keeps sending them as blurry. Why is this happening?
Blocking and Muting
Hello! I have muted and blocked the same user over 30 times, and they still show up in my monitor. Is there some special zoho trick to make it work?
Personal posting in Social
Hi there How do I also add the ability to post on my own personal timeline in Facebook via the Social app? And not just my company pages? thanks!
Instagram Followers Report?
Is there a report that shows the number of instagram followers over time? I would like to see our total number of instagram followers as it changes over each day or week or month or year. Thank you!
Google My Business
Is it possible to add 60 GMBs? Please advise.
Refreshing of messages
Hello Zoho teams If I am writting to you today it's because I have a technical problem in Zoho Social. Indeed the last message I got on the app dated from the october, 29th 2020 but I have so many messages since in the social network my company uses.
Image sharing upgrades for multiple networks
Howdy! We've got a useful little feature update for you this week—and it's one that is going to make sharing and publishing images from your Zoho Social dashboard even easier! Let's take a look at how. LinkedIn For all your connected LinkedIn channels—including LinkedIn Company Pages and LinkedIn Personal Profiles—you can now publish and schedule up to four images at a time from Zoho Social. Just head to your New Post window and click on the image-upload button on the bottom left as always, to do
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