The contracts are legal documents that govern almost every penny that either comes in or leaves a business. If the businesses are equipped with the right contract management software for managing them then they can transform contracts from static documents into strategic assets. In a business landscape that changes so quickly with the evolution of technology, regulatory measures are coming up often.
Moreover, the global supply chains are only becoming complex and the marketing and sales models are becoming increasingly diverse. This is a state that has led to a need for digital contracts that can be easily accessed and amended. There is an increasing demand for a powerful CLM platform that allows you to manage and get the most out of your contracts.
A powerful contract lifecycle management software lets you automate and streamline contract processes and unlock the real potential within them. With a CLM such as Zoho Contracts, legal teams can save considerable time which can be invested in high-value tasks.
In this blog, we will have a detailed look at Zoho Contracts and the functions that this software offers.
What are Zoho Contracts?
Zoho Contracts is a simple solution for all the contract challenges. It helps in efficiently streamlining the Contract Lifecycle Management process with a feature-rich platform while achieving compliance at scale with reduced costs.
The implementation of CLM platforms like Zoho Contracts enables you to reduce contract cycle times, mitigate business risks, and improve contract governance. It is a complete contract solution that eliminates the need for multiple applications.
All business owners can stay on top of their business contracts no matter where they go. Zoho Contracts applications create a personalized mobile dashboard that offers insights into key contract metrics. The application also comes with features that are needed when you are away from your desk.
Other than offering efficiency in legal operations, the Zoho Contracts software facilitates better business outcomes. It addresses the below-mentioned aspects of legal operations.
Streamlining Contract Lifecycle
There are five stages included in the contract lifecycle that Zoho Contracts takes care of and they are mentioned below:
- Authoring: Zoho Contracts comes with an extensive library of predefined contract templates and an ability to create custom templates in Zoho Contracts which makes contract authoring a breeze. The contract type templates along with the clause library in Zoho Contracts bring a systematic approach to contract authoring. It helps in saving a lot of time at the authoring stage while ensuring that there is language consistency across all contracts. The document editor comes with advanced document assembly capabilities, collaborative editing features, fillable field features, contextual commenting, etc.
- Approvals: All contracts are legally binding documents so the content included in them must be clear, concise, and accurate. The approval process of contracts can improve compliance and reduce risks by making sure that stakeholders are aware of the scope of a contract before it is executed. Zoho Contracts can be used by admins to set up approval workflows both sequential and parallel and associate them with contract types. The approvers can add contextual comments in the documents and approve or reject them as well.
- Negotiations: As opposed to the traditional approach in which you send contracts back and forth as email attachments, Zoho Contracts helps you with controlled access to counterparty contacts with password-protected links. The counterparty contacts can collaborate with each other in real-time, suggest relevant changes that should be made to the document, make contextual comments, and set the visibility. This negotiation history tracking and comparing changes feature comes in as highly useful when there are various negotiation rounds.
- Execution: Zoho Contracts is a CLM system that comes pre-integrated with an e-signature software called Zoho Sign which makes this important step in the contract lifecycle extremely quick and effortless. The turnaround time for emailing, printing, signing, and faxing cycles can be eliminated or reduced considerably. You can sign and secure the legally binding electronic signatures within a few minutes. A signing order can also be specified that pans all across the signer group, organization signers, counterparty signers, other representatives, etc.
- Post-execution Management: The use of Zoho Contracts also supports the post-execution stages along with amendments, extensions, terminations, and renewals. The software comes embedded with a predefined letter template that is customizable for each of these stages. The conventional templates only offer a skeletal structure of the document in which all members can contextually edit the content and make it complete. On the other hand, Zoho Contracts enables a user to amend a contract by making changes in the contract as the amendment letter that gets generated automatically captures the current changes along with the entire contract history. This extreme reduction of any manual intervention in document generation makes the lifecycle management of post-execution contracts extremely simple and straightforward.
Creating Risk Proof Contracts
Zoho Contracts is excellent contract management software that can help in gaining access to predefined templates for commonly used contracts such as NDAs and MSAs. Templates can act as a guide rail for the contract authors. You can change the details as much as you need while authoring a contract. You can also create your own template.
Instant contract creation is also enabled with the use of Zoho Contracts as you can simply add the contract and counterparty information in a form for generating contracts with all the right details in place. The contracts can be created based on the templates which empower all members to create contracts while also ensuring that there is language consistency across all contracts.
Zoho Contract comes with a built-in document editor with all features in a powerful word processor called Zoho Writer. The cloud offering allows you to author contracts from wherever you may be. Lastly, the advanced clause picker enables contract authors to search for and insert a clause in a contract easily. All the clauses in predefined templates including the ones you add are available in the clause library.
Contract Data Can Be Turned Into Business Insights
The feature of Dashboard lets you gain a high-level overview of your business at a glance while quickly making informed decisions. You can see the KPIs regarding your business health and growth at your fingertips.
Other than the Dashboard feature, the Reports feature also helps in gaining actionable insights across all aspects of the contract management system. You can check on things such as milestones, clauses, obligation, counterparty, performance, and other general contract attributes.
Enhancing Governance
Zoho Contracts is advanced contract management software that enables admins to make well-informed decisions by arriving at actionable business insights gleaned from a wide range of contract data. It comes with more than 30 standard reports across different aspects of contract management. And the personalized dashboard offers a high-level overview of business contracts at a glance.
Moreover, Zoho Contracts also allows activity tracking on three different levels including the contract level, user level, and stage level (approval, negotiation, signature). All kinds of activities performed by users on these levels are tracked chronologically. The stage level tracking presents the contract owner with information on whether the people involved in this stage have received the email notification, viewed the document, and performed the intended action along with time stamps.
The admins can structure the entire contract lifecycle process by configuring the clause library, contract letter templates, contract type templates, and approval workflows for contract types. The activity, access, and audit logs offer better visibility over organization-wide activities.
Reducing Business Risks
Adding suitable clauses such as limitations of liability and indemnity can eliminate all risks at an individual contract level and only a holistic contract management process designed with risk mitigation in mind can make a business truly risk ready. The use of Zoho Contracts comes with a peer review and approval workflow capability that offers better transparency over contract items to almost all the stakeholders involved. You can set up a clause library with legally approved languages and contract-type templates that act as a guide rail for contract authors. The governance settings give better control to the admins for the contract process while also improving compliance.
A critical risk factor for a business is to not fulfill contractual obligations. Any failure to comply with obligations can result in adverse regulatory and financial consequences and also leave the organization with damaged business relationships. A CLM system such as Zoho Contracts ensures that all obligations related to a contract can be tracked and managed from the contract obligations section. The contract owner can assign obligations to respective business owners and set reminders for them. Admins can also stay on top of these obligations with the help of obligation-based reports.
Promoting Cross-Functional Integrations
Contracts are considered dynamic documents that touch all parts of a business. The ever-increasing importance of the role of contracts necessitates cross-functional visibility and collaboration over them. The Zoho CRM integration allows sales professionals to initiate contracts from related sections of a deal record in CRM and track the contract’s status from CRM.
Most business development professionals report that any inefficiencies in the contracting process lead to slow revenue recognition. The main cause of this is sales and legal teams working in silos rather than together. The deals that were won and have been closed are often marked as complete after the sales agreement is signed which means that any inefficiency in the contract lifecycle management process of an organization impacts the revenue growth.
Any lack of transparency or difficulty in communication between the sales and legal teams result in long contract cycle times and it can even result in lost deals sometimes. With the Zoho CRM integration, you can establish a sort of transparency between the sales and contract processes while considerably improving the cycle times.
The integration can make the critical functional aspects of Zoho Contracts that are relevant for salespeople within the Zoho CRM. The sales cycle management offered by Zoho CRM and the contract lifecycle management offered by Zoho Contracts works together as the best contracting process for the sales team.
Much Better Control and Compliance
Zoho Contracts is highly functional contract lifecycle management software that keeps all stakeholders aware of potential risks and opportunities in a contract before it becomes active by adding them as approvers. You can design your own approval workflows both sequential and parallel. The approvers can also collaborate through the comment section.
There is a central repository where all the contracts can be stored. There are search and filter options as well that enable much better visibility and accessibility. One can stay on top of all user activities in the CRM platform of Zoho Contracts. It is easy to view the history of all progress, changes, and suggestions made in one place.
With version control, all versions of a contract can be seen in chronological order. It is also possible to compare versions and restore any of the older versions simultaneously. There is another feature of Calendar View that offers a month view calendar display of all the contract schedules and reminders.
You can never miss any obligation or an opportunity for a renewal with the help of reminder alerts. Lastly, with User Roles and Permissions, you can assign roles for users in the organization. There are different access permissions for each role which enable better control over the contract lifecycle management software.
Conclusion
Zoho Contracts can empower organizations and individuals with better control over the contracts because of its impressive automated workflows. It has a wide portfolio of products and seamless integrations that make the workflow very easy to manage.
You can quickly set up Zoho Contracts with only a little support from a certified and experienced Zoho consultant. A professional will be able to introduce you to all features while also importing your key contracts.
Stay Tuned for more!
Cheers!
Abhi
(Seasoned Zoho Authorized and Certified Partner)
Feel free to contact me if you have any queries
Email: abhishek(@)encaptechno(dot)com
Call: +1-416-405-8185
Recent Topics
Marketing Tip #5: Improve store speed with optimized images
Slow-loading websites can turn visitors away. One of the biggest culprits? Large, uncompressed images. By optimizing your images, your store loads faster and creates a smoother shopping experience leading to higher sales. It also indirectly improves SEO.
PDF Attachment Option for Service Reports
Hello Team, I would like to check with you all if there is an option to attach PDF documents to the service reports. When I try to attach a file, the system only allows the following formats: JPEG, JPG, and PNG. Could you please confirm whether PDF attachments
Zoho Browser??
hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep
SMS to customers from within Bigin
Hi All, Is there anyone else crying out for Bigin SMS capability to send an SMS to customers directly from the Bigin interface? We have inbuilt telephony already with call recordings which works well. What's lacking is the ability to send and receive
No OR Filter for Views with a Related Modules Criteria
We would like to create a Deal View where the User can see all their deals. For that, we would need an OR to connect the criteria. One of the Fields is a "multiselect User", these (Related Modules Criteria) can only be Filter with an AND. Even between
Admins cannot see each others' Scheduled Reports?!
Very frustrating that as an admin I cannot see what my reports my fellow admins have created and scheduled. After asking about this on the help chat, I was told the issue is trust and security. By giving someone Admin status, it means we trust them with those responsibilities. Please change this, it is not a good process to have to bother other users to change a report or change users within a report.
Automatically CC an address using Zoho CRM Email Templates
Hi all - have searched but can't see a definitive answer. We have built multiple email templates in CRM. Every time we send this we want it to CC a particular address (the same address for every email sent) so that it populates the reply back into our
Writer update results in BitDefender blocking it as malware
After updating Writer to latest update, Bitdefender blocked the app and writer no longer runs.
Is there a way to invoke deluge function from within a widget?
Hi! I have custom functions in deluge and I was wondering whether there is any way to call this function through a widget? Something like on click of a button inside a widget, run the deluge custom function. Would this be possible?
Missing Import Options
Hello, do I miss something or is there no space import option inside of this application? In ClickUp, you can import from every common application. We don't want to go through every page and export them one by one. That wastes time. We want to centralize
Zoho CRM Portal Field Level Permission Issue
Hi Support Team, I am using the Zoho CRM Portal and configuring field-level editing permissions. However, we are unable to restrict portal users from editing certain fields. We have created a portal and provided View and Edit (Shared Only) access for
Why am I seeing deleted records in Zoho Analytics syncing with Zoho CRM?
I have done a data sync between Zoho CRM and Zoho Analytics, and the recycle bin is empty. Why do I see deleted leads/deals/contacts in Zoho Analytics if it doesn't exist in Zoho CRM? How can I solve this problem? Thanks
Zoho Tables is now live in Australia & New Zealand!
Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables
Custom Fonts in Zoho CRM Template Builder
Hi, I am currently creating a new template for our quotes using the Zoho CRM template builder. However, I noticed that there is no option to add custom fonts to the template builder. It would greatly enhance the flexibility and branding capabilities if
Introducing the Zoho Projects Learning Space
Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
Import Function: ONLY update empty fields
When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty
Collaboration with customers made easy with Zoom Meeting and Zoho Desk integration
Hello everyone! We are happy to announce that you can now integrate your Zoho Desk account with Zoom Meeting. The integration bridges the gap between digital communication and human connection, empowering teams to deliver timely support when it matters
CRM Canvas - Upload Attachments
I am in the process of changing my screens to Canvas. On one screen, I have tabs with related lists, one of which is attachments. There doesn't appear to be a way to upload documents though. Am I missing something really obvious? Does anyone have
TrueSync regularly filling up my local disk
Seems that WorkDrive's TrueSync randomly starts filling up my local hard drive space. None of the folders have been set as "Make Offline" but still it seems to randomly start making file offline. The settings of the app is so minimal and is of no real
Kaizen #194 : Trigger Client Script via Custom buttons
Hello everyone! Welcome back to another interesting and useful Kaizen post. We know that Client Scripts can be triggered with Canvas buttons and we discussed this with a use case in Kaizen#180. Today, let us discuss how to trigger Client Script when a
[Webinar] A recap of Zoho Writer in 2025
Hi Zoho Writer users, We're excited to announce Zoho Writer's webinar for January 2026: A recap of Zoho Writer in 2025. This webinar will provide a recap of the features and enhancements we added in 2025 to enhance your productivity. Choose your preferred
Picklist field shows "none" as default
Hello, Is there an option to avoid showing "none" as the default value in a picklist field? I also don't want to see any option displayed. My expectation is to have a blank bar, and then when I display the drop-down list, I can choose whichever I wa
Stage-probability mapping feature in custom module
Hi, I'm building a custom module for manage projects. I would like to implement the stage-probability feature that Potentials has. Is this possible?
Create static subforms in Zoho CRM: streamline data entry with pre-defined values
Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
Field Description is very small
Hello, The field Description in the activity is very small. Why don't try open a new window, or a bigger popup, or increase the width of the "popup". Example:
StatusIQ
Please add StatusIQ to data sources. We using site24x7 and StatusIQ together and site24x7 integration is already there. Thanks and regards, Torsten
In Zoho People, the Operations buttons are frequently not visible or do not appear consistently.
In Zoho People, the Operations buttons are frequently not visible or do not appear consistently. We request you to please investigate and address this issue, as it is affecting daily HR operations and user access.
Marketing Tip #14: Increase cart value with product bundles
Bundling products is a great way to increase average order value while giving customers more convenience. Think “camera + tripod + memory card” or “soap + lotion + bath salts.” Bundles make shopping easier and feel like a better deal. It’s a win-win for
Problem with Workdrive folders
I'm having a problem a problem accessing files in a Zoho work drive folder when using the Zoho writer app. The problem folder appears grayed out in the Zoho work drive window in both the online and writer application. However I can open the folder in
Sortie de Zoho TABLE ??
Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??
Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)
Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site
Auto tracking URL generation based on Carrier
Hi, While creating a shipment order for a package in Zoho Books, I have a requirement that for example, if the carrier is Delhivery and tracking number is 1234, then can automatically the tracking link/URL be generated as www.delhivery.com/1234. Similary,
Zoho Bookings form pre-filled with Zoho Forms in
Hi, I've got a contact page on my website and I'd like to have the option to book an appointment (redirected to zoho bookings page) after an option is submitted on the contact form. how would I go about doing this? thanks
Pre-orders at Zoho Commerce
We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery will
Customer ticket creation via Microsoft Teams
Hi all, I'm looking to see if someone could point me in the right direction. I'd love to make it so my customers/ end users can make tickets, see responses and respond within microsoft teams. As Admin and an Agent i've installed the zoho assist app within
Zoho Books' 2025 Wrapped
Before we turn the page to a new year, it’s time to revisit the updates that made financial management simpler and more intuitive. This annual roundup brings together the most impactful features and enhancements we delivered in 2025, offering a clear
Can multiple agents be assigned to one ticket on purpose?
Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >> This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me thanks
Edit default "We are here to help you" text in chat SalesIQ widget
Does anyone know how this text can be edited? I can't find it anywhere in settings. Thanks!
Next Page