[Important announcement] Zoho Writer will mandate DKIM configuration for automation users

[Important announcement] Zoho Writer will mandate DKIM configuration for automation users

Hi all,
 
Effective Dec. 31, 2024, configuring DKIM for From addresses will be mandatory to send emails via Zoho Writer.
 
DKIM configuration allows recipient email servers to identify your emails as valid and not spam. Emails sent from domains without DKIM configuration are likely to be rejected or delivered in spam folders.
 
DKIM configuration will be required starting on Dec. 31, 2024. 

Your organization will be impacted if:

  • You have not configured the DKIM policy in Zoho Writer.

Operations that might be impacted: 

  • Sending emails via Zoho Writer's automation templates.
  • Sending email notifications for @ mentions in Writer documents.

What you should do to prepare:


Note: To avoid any disruption in email delivery, Writer will be delivering emails with notification@zohowriter.com as the from address until you configure the DKIM policy in Zoho Writer.
 
Date to remember: Dec. 31, 2024 is when DKIM configuration will become mandatory for all From addresses to send emails via Zoho Writer.
 
If you have any questions or need assistance, please feel free to contact us at support@zohowriter.com or support@eu.zohowriter.com.
 
Regards,
Team Writer
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