Project Management Bulletin: May, 2026

Project Management Bulletin: May, 2026



Welcome back to our latest edition of Project Management Bulletin packed with our new releases, exciting new roadshows, and insider tips! But first, we have a question for you:
 
Idea
Does your PM software adapt to your organization’s goals, or are you reshaping your processes to fit the software?  

If your answer is the latter, our latest release is tailored just for you!
 
InfoZoho Projects Infinity is designed to offer you a flexible platform that is customizable at every step, empowering you to leverage the software to fit your goals. In this release, each core element of the software including modules, reports, and dashboards is customizable, with a rich layer of AI, combining Zoho MCP’s intelligence. Learn more



Zoho Projects Infinity is the result of countless hours of hard work and unwavering commitment from our team. We are all ears for feedback and suggestions from you!
 

Zoholics 2026

Our excitement stands contagious as the Zoholics season has officially began! We are travelling around the world, showcasing our product capabilities, while connecting with our valued customers and partners.
 
Our recent event at the USA was a great hit as we showcased AI-enabled projects and connected with the attendees in 1:1 sessions. Find our schedule here
 


Zoho Projects Roadshow’ 26

We're gearing up for this year’s roadshows around Asia-Pacific regions. Roadshows open a chance to learn directly from our experts, raise questions in our interactive sessions, and also build new connections with different businesses. Check our agenda and registration details here 
 
Alert

Productivity Tips

We post periodic tips and tricks to help users maximize the capabilities of our products. Here's a compilation of the latest tips:
  1. Aggregate & Analyze data using Summary field in Zoho Projects
  2. Choosing the Right Automation in Zoho Projects
  3. Calendar in Global View for Zoho Sprints
  4. Set rules for Release layout in Zoho Sprints
  5. Add org-specific data with Custom modules in Zoho Sprints
  6. Manage Testing Process in Zoho Sprints
 

Building extensions in Zoho Sprints

Here’s an exciting new series for developers who are looking to build new extensions in Zoho Sprints. We guide you through the detailed steps to create, deploy, and publish Zoho Sprints’ extensions in Zoho Marketplace.
  1. Introducing our new 'Extension Development' Series!
  2. Building extensions #1: Creating, testing, and editing extensions for Zoho Sprints using Sigma Cloud Editor
  3. Building extensions #2: Publishing and sharing Zoho Sprints extensions using Sigma Cloud Editor

Beyond task lists

Acquaint yourself with the customisation capabilities of Zoho Projects
  1. Build an approval management system with Custom Modules
 
Notes

Did You Know (DYK) series

Get to know the functional nuances of powerful features and enhancements of Zoho Projects.
  1. DYK 4 - Reactions
  2. DYK 3 - Day Break
  3. DYK 2 - Filter Columns in List View

Key Releases

Here’s a roundup of new releases in Zoho Projects:
  1. Summary Field consolidates values from multiple fields and presents them as a single result. This is a new addition to our layout fields where you can choose a module, field, and function to summarize, and view the result in the task details page.
  2. WhatsApp Integration allows you to notify real-time updates to your customers by integrating a WhatsApp Business account with Zoho Projects. You can configure the WhatsApp message template and configure it in workflow rules to trigger notifications on actions.
  3. Build your own Custom Dashboards to visualize important project metrics, progress indicators, graphs, statistics, and other key performance indicators, to gain a quick overview of all your projects. Custom dashboards provides you the control to design your own dashboards and choose what you want to view, ensuring a better overview experience.
 
Zoho Sprints has introduced a few handy features like:
  1. Test Management Export allows you to export test cases and their execution details in XLS or CSV formats. Save your test cases and executions for offline access or external sharing.
  2. Layout rules automate actions on layout fields by dynamically changing the field behaviour based on primary input. We’ve introduced layout rules for releases, where you can configure your release layouts with automation rules.
  3. Sprint Capacity Planning enables sprint managers to efficiently assign work items to sprint users based on their capacity. This helps balance the workload in teams and improve the overall output.
  4. Calendar in Global View introduces a weekly and monthly calendar view to track all project activities globally. In this view, you can view the project schedule, work items, sprint, epic, release, timesheet, and meeting.
 

Solution Corner

Our solution experts team creates custom functions on demand to meet your unique requirements. Here's a list of recent requests:
 

Auto assign resources as task owners

In Zoho Projects, Resources are equipment that are used to perform project activities. It could be machinery, a licensed tool, or any hardware device.
 
A customer requested Resources to be assigned directly as task owners. We created a custom function and triggered this action using a workflow rule in Zoho Projects. Refer to this post for the complete steps.
 

Notify admin when a user invite is accepted

A portal’s organization admin sends out multiple invites for team members to join. Instead of checking the status of the invite manually, an admin requested that they be notified when a user accepts the invite. This requirement was fairly simple to achieve with workflow rules in Zoho Projects. Explore the predefined workflow rule we created to solve this requirement.
 

Auto-assign tasks on completion

We received a niche request where the user had a bunch of tasks in their project and wanted to auto assign each task, right after the previous one gets completed. We created a custom function to handle this request.
 
Interestingly, @Vivek Rai suggested an upgrade to this use case, where the users to be assigned to tasks could be fetched dynamically. Take a look at the new custom function we suggested in this post.
 
Alert
We build custom solutions to solve unique customer requirements and accommodate personalized requests. If you are looking for customized solutions in Zoho Projects, leave a comment below and our team will reach out to you!
 
We hope all these new additions and enhancements help you manage your projects better. Keep tabs on this space for more such round-ups and updates on our suite of project management tools.

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