Hello everyone!
Welcome back to another exciting edition of our Kaizen series, where we explore fresh insights and innovative ideas to help you discover more and expand your knowledge!In this post, we'll walk through how to display Flyouts in Client Script and break down the key differences between Flyouts and pop-ups in Client Script, including when to use each one.
In this Kaizen post,
1. What are Flyouts in Client Script?
2. Flyout- ZDKs and functions in Client Script
3. Use Case
4. Solution
4.a. Create a Widget for EMI Calculator.
4.b. Create a Client Script to render the Widget as Flyout.
5. Difference between flyout and popup in Client Script
6. Summary
7. Related links
1. What are Flyouts in Client Script?
Flyouts are
floating User Interface that can be moved around and controlled using Client Script.
Widgets can be used to render a flyout. The flyout can
run independently, and any Client Script can communicate with it.
2. Flyout- ZDKs and functions in Client Script :
- createFlyout(name, config) - Creates a flyout. You can specify the heading, dimensions, and animation type using the config parameter.
- getFlyout(name) - To Fetch the details of a flyout.
- open(config, data) - Opens the created flyout.
- notify(data, options) - Notifies and waits for data in a flyout. The options can be wait: true (Client Script execution will wait for a response from the widget) or wait: false - (Client Script execution will not wait for a response from the widget)
- close() - Closes the active flyout.
Click here for more details about the ZDKs and functions related to flyouts.
3. Use Case :
Sales Advisors in a Finance Consulting Company regularly rely on an EMI calculator to help customers with loan queries. To improve their efficiency and eliminate the need to switch between different windows, the admin manager intends to integrate the calculator directly into CRM. The EMI calculator should appear on the Create Page of the Loans module and remain active until the user closes it.
4. Solution:
To achieve this in Zoho CRM, we can use
Widgets to create an EMI calculator and render them using flyouts in client script whenever the create Page of
Loan page loads.
4.a. Create a Widget for EMI Calculator
Install Zoho CLI, and follow the steps given in this
document to create the Widget app folder. Then update the html, javascript, and css code as per your requirement.
index.html
- <!DOCTYPE html>
- <html lang="en">
- <head>
- <meta charset="UTF-8" />
- <meta http-equiv="X-UA-Compatible" content="IE=edge" />
- <meta name="viewport" content="width=device-width, initial-scale=1.0" />
- <title>Document</title>
- <link rel="stylesheet" href="style.css" />
- </head>
- <body>
- <div class="loan-calculator">
- <div class="top">
- <h2>EMI Calculator</h2>
- <form action="#">
- <div class="group">
- <div class="title">Amount</div>
- <input type="range" min="1000" value="30000" max="50000" step="500" class="loan-amount" id="loanAmount" />
- <div class="slider-label">$<span id="loanAmountValue"></span></div>
- </div>
- <div class="group">
- <div class="title">Interest Rate</div>
- <input type="range" min="5" value="6" max="100" step="1" class="interest-rate" id="interesRate" />
- <div class="slider-label"><span id="interesRateValue"></span></div>
- </div>
- <div class="group">
- <div class="title">Tenure (in months)</div>
- <input type="range" min="6" max="100" step="1" value="12" class="loan-tenure" id="tenureMonth" />
- <div class="slider-label"><span id="tenureMonthValue"></span></div>
- </div>
- </form>
- </div>
- <div class="result">
- <div class="left">
- <div class="loan-emi">
- <h3>Loan EMI</h3>
- <div class="value">123</div>
- </div>
- <div class="total-interest">
- <h3>Total Interest Payable</h3>
- <div class="value">1234</div>
- </div>
- <div class="total-amount">
- <h3>Total Amount</h3>
- <div class="value">12345</div>
- <div class="right">
- <canvas id="myChart" width="400" height="400"></canvas>
- </div>
- </div>
- </div>
- <script src="https://cdn.jsdelivr.net/npm/chart.js@3.6.2/dist/chart.min.js"></script>
- <script src="https://live.zwidgets.com/js-sdk/1.2/ZohoEmbededAppSDK.min.js"></script>
- <script src="main.js"></script>
- </body>
- </html>
- Click here to view the complete code.
- Once you have added the code, upload the zip file by following the below steps.
- Go to Setup > Developer Space > Widgets.
- Click Create New Widget and Fill in the details.

The Hosting should be "Zoho" and mention the html page of the app folder that you uploaded.

Note:
The widget should be of "button" type in order to render through a Client Script.
4.b. Create a Client Script to render the Widget as Flyout
Configure a Client Script for
Create Page(Standard) Loans module, that triggers during onLoad event as shown below. Click
Next.
Click here to know how to configure a Client Script.
Enter the following script and click Save.
- ZDK.Client.createFlyout('EMIFlyout', {
- header: 'EMI Calculator',
- animation_type: 1,
- height: '400px',
- width: '450px',
- close_on_exit: false
- });
- ZDK.Client.getFlyout('EMIlyout').open(
- { api_name: 'EMI_CALCULATOR_WIDGET', type: 'widget' },
- { data: loanDetails }
- );
In the above script, createFlyout() will create a new flyout with header.
Below is the syntax and parameter detail.
Now Open the flyout and render the Widget in the flyout using open() method and specify the api_name of the widget.
Here is how the Client Script renders the flyout.

5. Difference between flyout and popup in Client Script
Flyout | Pop up |
A flyout can be moved around the page.
| A pop-up cannot be moved anywhere on the page.
|
It can run independently in a separate thread. The user can interact with the background interface without closing the flyout.
| The user cannot interact with the background without closing the flyout. |
Use flyouts, when you need to exchange data to and fro between a Widget and Client Script. You can use ZDK.Client.sendResponse() to pass data from a widget rendered as a flyout to the Client Script.
| Use popup, when you need to interrupt the screen to gather input from the user or display a message before proceeding. Use $Client.close() to pass data to the Client Script, which will also close the popup.
|
In the scenario discussed in this post, if you want to make it mandatory for the user to read or interact with the EMI Calculator before entering any value in the create Page(Standard), then you can use pop-up instead of Flyout. Both pop up and flyout can be used to display widgets, and their dimensions can be altered.
Refer to
this post to know how to render widgets as pop up using Client Script.
6. Summary
- In this post, we have seen,
- Flyouts in Zoho CRM.
- ZDKs and methods to render a Flyout(Widget) using Client Script.
- When to use a Flyout and when to use a pop up.
Recent Topics
Enhancements to Zoho Map integration tasks
Hello everyone, We're excited to announce enhancements to the Zoho Map integration tasks in Deluge, which will boost its performance. This post will walk you through the upcoming changes, explain why we're making them, and detail the steps you need to
Bug in Total Hour Calculation in Regularization for past dates
There is a bug in Zoho People Regularization For example today is the date is 10 if I choose a previous Date like 9 and add the Check in and Check out time The total hours aren't calculated properly, in the example the check in time is 10:40 AM check
Narrative 12: Sandbox - Testing without the risk
Behind the scenes of a successful ticketing system: BTS Series Narrative 12: Sandbox - Testing without the risk What is a sandbox environment? A sandbox environment is a virtual playground that allows you to test freely and experiment with various elements
Announcing new features in Trident for Mac (1.27.0)
Hello everyone! Trident for macOS (v1.27.0) is here with new features and enhancements to improve scheduling and managing your calendar events. Let's take a quick look at them. Stay aligned across time zones. Both the scheduled and original time zones
Slow uploads of large files
I'm wanting to use Workdrive for transferring large images and video (we're talking things from 100MB-5GB). I'm running solo on a 500MBit/sec fiber connection. I'm getting upload speeds to Workdrive of no more than about 1-3Mbytes/sec when going through
Migrate Your Notes from OneNote to Zoho Notebook Today
Greetings Notebook Users, We’re excited to introduce a powerful new feature that lets you migrate your notes from Microsoft OneNote to Zoho Notebook—making your transition faster and more seamless than ever. ✨ What’s New One-click migration: Easily import
need to upload from airtable to google drive
I have a zapier zap that automates between airtable and google drive. When a customer uploads a new file into airtable via a client portal interface, zapier uploads that file into a folder linked to that customer's project record. I need to replicate
Can't delete functions that are associated with deleted workflow rules
We have a handful of functions that were once associated with a workflow rule, but the rule has been deleted. The function still thinks it is associated so I can't assign it to a new rule. It is starting to get really messy because we have a list of functions
Default Sorting on Related Lists
Is it possible to set the default sorting options on the related lists. For example on the Contact Details view I have related lists for activities, emails, products cases, notes etc... currently: Activities 'created date' newest first Emails - 'created
Credit Management: #1 Credit You Owe vs Credits Owed to the Business
Think about the last time you ordered food online. You might have paid in advance through your card, but you received a $20 refund because your order got delayed or cancelled. In most apps, refunds don't go into the bank account directly; instead, they're
Tip #46- Turn Every Session into an Insight with Zoho Assist survey report- 'Insider Insights'
Delivering exceptional remote support isn’t just about resolving issues, it’s about understanding how both customers and technicians experience each session. That’s where Survey Report in Zoho Assist come in. You can configure and customize survey questions
CRM/Bookings integration edits Contact names
Hi there, I've installed the extension that connects Zoho CRM and Zoho Bookings. When we get a new appointment from Bookings from an existing Contact, that Contact's record shows this: First Name was updated from asd to blank value Last Name was updated
Domain Change
“Please update my Email-in domain from @biginmail.biginmail.in to @biginmail.zoho.com. Messages to the .in domain are bouncing.”
Webhooks Limit Exceeded
Today, I received an error message saying, 'Total number of Webhook call exceeded', but when I look at Manage > Billing, it doesn't look like any of my invokeURL calls are being logged. Following the advice from this thread: https://help.zoho.com/portal/en/community/topic/webhooks-daily-limits-in-zoho-creator
Auto select option in CRM after Zoho Form merge
Hi, I have a dropdown field in Zoho CRM that is filled with a Zoho Form. The data is filled but not automatically shown. After selecting the right value in the dropdown the information a second field is shown. So the question is; how can I make the dropdown
Bring your CRM data straight into your presentations in Zoho Show
Let's say you are working on a presentation about your team's sales pipeline for an upcoming strategy meeting. All the information you need about clients and leads is in Zoho CRM, but you end up copying details from the CRM into your slides, adjusting
Zoho People 2.0 Help Manual
Hello All, Zoho People Help Documentation is now available at this link. Please go through and get in touch with us at support@zohopeople.com in case of any questions. Regards, Hemalatha Chandrasekaran | Zoho People
Introducing New APIs in Zoho Contracts
We are excited to announce the release of new APIs in Zoho Contracts to help you automate and manage every stage of your contract lifecycle more efficiently. Here’s a quick overview of what’s new: 1. Complete Contract Draft You can use this API to complete
Vimeo
For me Vimeo is the most important video social channel for media and filmmakers. Would others agree and like it added to Zoho Social.
Delete a department or category
How do I delete a Department? Also, how do I delete a Category? This is pretty basic stuff here and it's impossible to find.
Organization Emails in Email History
How can I make received Org Emails to show up here?
How to setup pricing in Zoho
Hi everyone, I am relatively new here and have just moved from my old inventory system to the Zoho one. I am trying to get my head around how it all works. I am mostly setup connected to a shopify store, but I do manual sales also For manual invoicing,
Prefilled Date fields auto-changed and then locked when using “Edit as new”
If a document out for signature has date fields (not SignedDate fields) that were pre-filled before sending, and then you use “Edit as new” to create a new version of the same document, the value of those date fields gets automatically changed to today
Is there a way to update all the start and end dates of tasks of a project after a calendar change?
Hi! Here's my situation. I've built a complete project planning. All its tasks have start dates and due dates. After completing the planning, I've realized that the project calendar was not the right one. So I changed the project calendar. I now have
Access Phone Field Components (Country Code) Directly
Hello everyone, I'd like to propose an enhancement for the Phone field in Zoho Creator. The Problem: The Phone field captures the country code and local number separately, but stores them as a single string (e.g., +1234567890). To get the country code,
Send mass messages through WhatsApp from the Tickets module
Hi Everyone! Effective communication is key to delivering prompt and reliable customer support. Because WhatsApp is one of the most widely used and familiar messaging platforms, it's an effective channel for agents to reach customers who have submitted
Lead Owner Signature Merge Field
I want to automatically insert a signature (i.e. contact info usually found at the bottom of an email) into an email template, depending on who the lead owner is. What is the merge code for the Signature from a Users profile? CRM > Settings > Customization > Templates There is a popup near the bottom of the edit screen which says: "You can insert a Signature, which is available as a merge field in the users section." It is also referenced on this page: https://help.zoho.com/portal/en/kb/crm/customize-crm-account/customizing-templates/articles/template-builder#Merge_Fields
How do I create a time field?
I want a field that only records time. I can only see how to create a date-time field. If I do that and enter a time, without a date, nothing is recorded. If I create a number or decimal field, I cannot use it in time calculations. All I want is a field
Alternating columns - How to reverse order on mobile - Responsive template
Can the order of alternating columns be reversed on mobile so that image comes before the text? Example: Desktop Row 1 column Left (image) , column right (text) Row 2 column Left (text) , column right (image) Mobile Currently Row 1 Image over text Row
InvokeURL butchering JSON for OpenAI API calls
My organization works with mostly educational institutions. We have a custom module called "Schools", which is the user-entered school name they put when using our service (which they enter along with their state and zip code). We want to map this to
Custom order for Current Stage (Blueprint field)
Hi! I suggest adding the option to set a custom order in reports for the Blueprint field ‘Current Stage’. Currently, these fields can only be sorted in ascending or descending order. Thanks!
CRM E-mail Sync from Outlook
We are exploring Zoho as a possible new solution for our company. We are trying to understand further on how e-mail sync works. We use outlook. Our current CRM logs anytime we e-mail a customer so we can see in the CRM the message sent to the customer.
Run your help desk on your schedule
In business, time is of the essence. This is especially true in a function like customer service, where KPIs such as response time and agent availability are the measures of success. Perhaps the most crucial consideration one needs to make about time is your hours of operation. These set expectations for your customer and for employees. To make communicating this information easier, we've revamped the way business hours and holiday lists work in Zoho Desk. In order to accommodate teams that work
The Customer Happiness REST API is broken
1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per
Automatic Department and Employee Sync Between Zoho One and Zoho People
Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.
Zoho Expense and Chase Bank Visa credit cards - Direct Feed?
Our company uses JP Morgan Chase Visa credit cards. We can't be the first to try and use a combination of Zoho Expense + Chase Bank + Visa Credit Cards --- anyone successful with this combination? 1. The direct feed automation isn't working. When I go
Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato
" Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato" Hi need to send email, how can fix this? Thanks, Alice
Image inputed in Zoho Form were displayed to small in exported version
Good evening, my name is athallah, i am a trainee in government office Right now, i use Zoho form to digitalize an airfield monitoring form. my problem is, the image were to small to displayed in exported version. it really bad for formal presentation
API. How do I get responses submitted to the form?
Hi, I'm trying to retrieve a list of form responses via the API. I've created a Self Client application in API Console. What scoup should I enter? What are the endpoints? Is there documentation on this anywhere? I've wasted a lot of time searching. GPT
Question about Zoho CRM Professional plan users
Hello! I have a question about the Zoho CRM Professional plan. Is the pricing charged per user or per organization? Are there any free users included in this plan, or do I need to pay for each additional user separately? Thank you!
Next Page