Tip of the week #18 - Gain insights on team and individual behavior
Analytics in Zoho TeamInbox lets you measure your team and inbox performance with insightful reports. Here's all the information you can view under analytics. Number of emails received and sent out from an inbox and team Number of threads archived in
Set up TeamInbox with Zoho Mail group as sender address
I'm trying to set up Zoho TeamInbox using a group as per here, but I don't see how to set up that group's email address as the sender address in TeamInbox as the group doesn't have SMTP account credentials. How can this be achieved?
TeamInbox notifications through cliq
Is there a way to configure TeamInbox notifications to be delivered by cliq? Currently a user need to have a tab in the browser opened in TeamInbox to get a notification in the browser. Users already have open tabs for email, cliq, connect, etc. If they
a user can open up to 20 sections in zoho, in teaminbox is this limited?
We know that a zoho one user (zohomail) would count as a user in teaminbox but he can open up to 20 sections in zoho, in teaminbox is this limited?
Tip of the week #17 - Organize threads under tags
One of the multiple ways to keep your inbox clutter free is to categorize your threads under tags. Zoho TeamInbox's team tags let you create tags that your entire team can use and apply to threads. Why should you use team tags? Tags can act as folders
Measure your team performance with Analytics
Hello all, While working as a team, it is always important to stay updated about the team's performance, so you'll know what you're doing well and where you should put more effort. To enable this, we are introducing Analytics in Zoho TeamInbox where
Tip of the week #15 - Send email replies from any sender address
Let us start with a small scenario: the Zylker legal team has a shared inbox for legal@zylker.com. All the company queries and requests are sent to this address. Now the Zylker legal team wants to reply to these requests based on regions from their region-specific
Tip of the week #14 - Customize Zoho TeamInbox your way
Zoho TeamInbox lets you customize the interface the way you want it to be. From your settings, you can set the following preferences: Choose the font, theme color and language for your UI. While you can be a member of multiple organizations, set here
Deleting an inbox
We originally connected teaminbox to an inbox that had been running for 3 plus year. There were in excess of 100000 emails in this inbox and this has caused n end of problems. We are now looking to disconnect this inbox and connect up a fresh one. My
Tip of the week #13 - Get instant peer reviews on email drafts
How many times have you wanted your colleague to have a quick glance at your draft before you send it out? Were there cases when you wanted your teammate to add a part to your email content? Sharing email drafts in Zoho TeamInbox comes handy in such cases.
HotKeys / Shortcuts
are there plans for hot keys? navigating is slow without them. it would be really nice if you could also have the option to switch to Gmail shortcuts, I'm guessing a lot of users are coming from gmail and it makes it easy to switch. the customizable
Tip of the week #12 - Train newcomers with minimum effort
When a new member joins the team, it is important they learn the processes of the team, but, explaining every small detail can be tedious and labor consuming. In Zoho TeamInbox' shared and transparent environment, they can educate themselves from the
Tip of the week #11 - Assign roles and permissions for team members
Zoho TeamInbox lets team and inbox admins to define what users can and cannot do in a team or an inbox. Every user can have different roles at the organization, team and inbox levels. Also, users can have different roles in different teams and inboxes.
Tip of the week #10 - Automate repetitive tasks with rules
Save time and increase team efficiency by handling repetitive tasks with rules in Zoho TeamInbox. Here are a few cases where you can set up rules for your team: Automate thread delegation. Assign emails with a specific subject line or content to specific
Tip of the week #9 - Keep your team inbox clean
Clean inbox habit is essential for your team's productivity and time management. Here are a few quick and easy steps that you can follow to keep your inbox clutter-free. When you find an unread email in your team inbox, take one of the following actions
Tip of the week #8 - Build a transparent workspace for your team
Transparency is important for a team's productivity, but, how easy are we making this transparency for our teams? Do you follow long, tedious, confusing processes to keep team members always updated about the team emails and tasks? Then shared inboxes
Tip of the week #7 - Secured and private shared inboxes
There were days when teams managed group emails by creating an inbox and sharing its credentials with the team. Imagine how much your security is at risk in this method. Also when a member leaves you should change the credentials to avoid external access
Tip of the week #6 - Organize threads under different Zoho TeamInbox views
When you open your inbox at the start of your work day, you don't want it to be a mess. Zoho TeamInbox lets you keep your threads right where they should be. Use the following views to keep your inbox organized. The 'Assigned to me' view is where you
Tip of the week #5 - Creating and managing email templates for teams
Responding to emails should not be consuming a huge part of your productive time. Create email templates for common requests so your team does not have to write the response from scratch every time. You will also make quicker replies by this. The time
Verify Sending Email Address
We have hooked up a Google Workspace email account to TeamInbox. It has an email like XXX@YYY.com However we use the alias feature of Google Workspace, so the email we will actually receive emails at and the email we want to send emails from is: XXX@ZZZ.com
Tip of the week #4 - Consistent email signatures for your team
Email signatures are as important in every email as the content. Set up signature templates for your team to have consistent signatures on every email that goes out from your team. Create templates and associate them with your inboxes. Your team can
Will ZohoInbox be part of the Zoho One Suite?
I'm curious about this service for a few use cases and wonder if this will be part of Zoho One or will require a separate subscription? If so, how do we enable it in Zoho One?
Use Gmail for SMTP
I hooked up a Google Workspace email to TeamInbox and incoming emails are working through POP, but the SMTP settings won't connect for outgoing email. When sending an outgoing email TeamInbox says, Verify to use this address as sender address. Verify
Tip of the week #2 - Get instant aid from teammates without leaving your inbox
Collaboration with team is important for efficient working. Here's how Zoho TeamInbox helps you collaborate with your team members while you're still inside your inbox: Internal discussions and comments Before you send out a reply, you might want
Tip of the week #1 - Six steps for Inbox Zero
Attaining Inbox Zero in time-critical shared inboxes is crucial for your team. Here are six simple things you can do with Zoho TeamInbox to achieve Inbox Zero with ease: Assign thread owners When every thread has an owner, the work items received in
Welcome to the Zoho TeamInbox Community
Hello everyone, We are glad to welcome you to our Zoho TeamInbox' community forum. Let us quickly get started with the what and why of Zoho TeamInbox. Zoho TeamInbox, from the makers of Zoho Mail, is a shared inbox tool for teams to enhance collaboration,

Zoho Campaigns Resources

Campaigns Community Learning Series

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day
Ask the Experts

Announcements
Update your Google connection with Zoho TeamInbox
Dear all, Wishing you a Happy New Year! Google has recently updated its security policy to enhance user protection, requiring all third-party apps and services to use OAuth authentication and password-less login methods. This update impacts users who
Launching multichannel inboxes in Zoho TeamInbox!
Dear all, We're thrilled to announce a major milestone for Zoho TeamInbox—your shared inboxes are now multichannel! Introducing multichannel inboxes in Zoho TeamInbox! Set up a unified shared inbox to hold all of your relevant messages, no matter where
New guidelines of Google and Yahoo
Dear users, Google and Yahoo have introduced their new guidelines for email standards to take effect starting this month. To protect their users from spam and fraudulent emails, they've mandated email authentication for the emails sent to their users.
Announcing new pricing plans for Zoho TeamInbox
Dear all, After extending an introductory offer to our customers for almost one and a half years, we are now announcing our pricing plans . We'll have two plans defined as Starter and Professional annually at $5 and $7.5 respectively. These pricing plans
Associate multiple sender addresses with your inbox
Hello all, We have recently made changes to the inbox creation flow in Zoho TeamInbox. You can now create and associate multiple sender addresses with your inboxes to use them while sending out emails. Why should you associate sender addresses with