Send your survey's link to your email lists within Zoho Survey, without having to switch a tab. You can also track the responses and see the details of opened, unopened, bounced, and unsubscribed invites. 

There are four ways to do this:

1. Zoho Survey's email distribution
   
2. Zendesk integration
   
3. Shopify integration
   
4. Eventbrite integration
   

Note : You can send up to 3000 email invites per 24 hours period with a maximum of 1000 email invites for integrated apps ( Eventbrite ,  Zendesk ,  Shopify ) per campaign and 500 email invites for Zoho Survey email distribution. Your total email invites will be 60000 per 30 day period. To send to a larger client list, you can use Zoho Campaigns, which is integrated with Zoho Survey. 

Read on our email distribution terms and conditions  here . 

To send surveys through emails :  

1. Go to the  Launch  tab. 
   
   
   
2. Click  Distribution  on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection.  
   
   
   
3. Click  Create Email  to send and track your survey link. If you have already created one before, click  Create New . You can also, send surveys through Zendesk, Shopify, and Eventbrite. 
   
   
   
4. Click the email address displayed in the  Reply to  box if you want to change the default 'from' email address. 
   
5. Type the name of the sender in the  Sender name  field. 
   
6. Type the recipients' email addresses in the  Send to  box. 
   
7. To import contacts by uploading CSV or XLS files, or by manually typing the contact details, click  Import Contacts . 
   
1. Click  CSV  and select  Choose file  to upload a CSV file. 
   
2. Click  XLS  and select  Choose file  to upload an XLS/XLSX/ODS file. 
   
3. Click  Manual  to type or copy-paste contacts manually. Insert known variables, separated by commas, to tag respondents. For the manually-inserted  custom variables , responses are in the  Individual Responses  section of the reports.  Note : Email invitations will be sent as many times an email address occurs in a contact list and the corresponding invitation variables are recorded for each occurrence of the email.
   
4. Type a name for the new group of contacts you import in the  Name your new group  box. 
   
5. Click  Add  to add the group to the recipient's list. 
   
   
   
8. Type a subject for the email in the  Subject  box. 
   
9. Click or hover over the email template and click   to edit the email template or you can click the  Edit  button on the top right corner of the message box. You can make edits to the default template that gets displayed here. 
   
1. Click the dropdown arrow next to the edit button and select  Save as template  to save any changes you make. 
   
2. Click  Select an existing template  to choose from a list of templates you have already made. 
   
3. Click  Insert Variable  to personalize the body of the template to include contact information like first name, last name and custom variables. You can embed a multiple choice, rating, drop down or NPS question from the first page of your survey directly into your email. This particular question will replace the  Begin Survey  button as a link to your survey. 
   
   
   
4. Click  Save  to save the changes. 
   
5. Choose to enable or disable the footer in your surveys in the  Footer   section when you use the email distribution feature. 
   
6. Click  Background color,  and  Font color  palettes in the  Button  section to adjust the background and font colors of the button name respectively.
   
7. The logo that is added in the Settings tab will be added here. 
   
8. Make edits to the button name in the  Button name  field, if required. 
   
9. Click  Background color  and  Font color  palettes in the  Header  section to adjust the background and font colors of the template respectively. 
   
10. Make edits to the title of the email template, if any, in the  Title name  box. If you do not make any changes to the title, it will take the name of the survey by default. 
    
11. Click  Send  to distribute your survey through email. You can also save a draft version and send it later. 
    

To change the 'From' email address:

1. Go to the  Launch  tab.
   
2. Click  Distribution  on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection.
   
3. Click  Create Email  to send and track your survey link. If you have already created one before, click  Create New . You can also, send surveys through  Zendesk ,  Shopify , and  Eventbrite .
   
4. Click the email address displayed in the  Reply to  box if you want to change the default 'from' email address.
   

To import contacts by uploading CSV or XLS files: 

1. Go to the  Launch  tab. 
   
2. Click  Distribution  on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection. 
   
3. Click  Create Email  to send and track your survey link. If you have already created one before, click  Create New . You can also, send surveys through  Zendesk ,  Shopify  and  Eventbrite . 
   
4. Click  Import Contacts . 
   
   
   
1. Click  CSV  and select  Choose file  to upload a CSV file. 
   
2. Click  XLS  and select  Choose file  to upload an XLS/XLSX/ODS file. 
   
   
   

   
   

To edit the contents of the email:

1. Go to the  Launch  tab. 
   
2. Click  Distribution  on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection. 
   
3. Click  Create Email  to send and track your survey link. If you have already created one before, click  Create New . You can also, send surveys through  Zendesk ,  Shopify , and  Eventbrite . 
   
4. Click the  Select a question to be embedded  dropdown list to select the question you want to embed in the email.
   
5. Click or hover over the email template and click     to edit the email template or you can click the  Edit  button on the top right corner of the message box. You can make edits to the default template that gets displayed here. 
   
6. Click the dropdown arrow next to the edit button and select  Save as template  to save any changes you make. 
   
7. Click  Select an existing template  to choose from a list of templates you have already made. 
   
8. Click  Insert Variable  to personalize the body of the template to include contact information like first name, last name and custom variables. 
   
   
   

   
   

To customize the colors of the email invite: 

1. Go to the  Launch  tab. 
   
2. Click  Distribution  on the left pane. You can access this only after you publish the survey. The email distribution option is the default selection. 
   
3. Click  Create Email  to send and track your survey link. If you have already created one before, click  Create New . You can also, send surveys through  Zendesk ,  Shopify , and  Eventbrite . 
   
4. Click  Background color  and  Font color  palettes in the  Button  section to adjust the background and font colors of the button name respectively. 
   
5. Make edits to the button name in the  Button name  field, if required. 
   
6. Click  Background color  and  Font color  palettes in the  Header  section to adjust the background and font colors of the template respectively. 
   
    
   

Add Parameters

Add Parameter provides you the option to map URL parameters with dynamic parameters. If you have a question in the survey form and wish to autofill it, or you wish to pipe data to the questions using the URL parameter, then you can use the Add Parameter feature.

Note:

The Add parameter feature can be used only via spreadsheets.

1. Go to the Launch tab, then publish your survey if it's a draft.
   
2. Under distribution in the left pane, choose Email Distribution.
   
3. Click the + CREATE NEW button.
   

1. Click Create Email to send and track your survey link. If you've already created one before, click Create New. You can also send surveys through  Zendesk,  Shopify, and Eventbrite.
   
2. In the Compose Email page, click the Edit Message button.
   

1. Scroll down to the BUTTON section, then click Add Parameter. Provide a parameter name and map it to the parameter value. For example, here, I am planning to pre-populate the name of the survey responders, so I name it "Parameter Name" and select First Name as Value.
   

1. Click OK, and go to Builder. Here, add the question whose value needs to be pre-populated. For example, I'm adding a Short Answer type question to ask the names of respondents and autofill the name.
   

1. Click the the advanced options, then tick the  Pre-populate answer checkbox. For the field, Value from provide the URL parameter option and map it to the variable value you have configured in Email distributions. Click SAVE.
   

1. Navigate back to Launch section> Email distributions, then select Continue with Draft.
   

1. Update the sender Info, then click NEXT.
   

1. Click on the upload button in Send To > Specific Contacts
   

1. Import contacts as CSV or XLS , or do so manually by typing in the textbox provided below. Click ADD, then NEXT
   

1. Choose the type of Invite and set the type of delivery.
   
2. Further, if you wish to pipe this value to the questionnaire, add the question to which the value needs to be piped, click Insert Variable at the top-right corner, then choose the param-name.
   

To schedule an email invitation:

1. Once you click Send , you'll be prompted to choose from the following options:
   
1. Immediately
   
2. Schedule 
   
   
   
2. To send it at once, click Send Now .
   
3. To send it at a later point, click Send Later .
   
1. Select Send on a Particular Date and Time if you would like to select the date and time in the calendar.
   
2. Select Send Periodically if you want the invite to be sent out daily, weekly, monthly, or at a custom interval of your choosing.
   
1. Select the start and end date schedule in the Start Date and End Date calendars respectively.
   
2. Click the Set Interval dropdown to select the interval and time at which the email invite needs to be sent out.
   
3. If you want to set a custom interval, click Custom Interval and select the interval and date from the dropdown.
   
4. Click Schedule .
   

To edit a scheduled email invite:

1. Open the email invite and click Edit Schedule Time .
   
2. Make any necessary changes, then click Schedule .
   

To delete a scheduled invite:

1. Click the delete icon next to the invitation you want to delete from the list of scheduled invites.
   
2. Click Yes in the confirmation dialogue box that follows.
   

To schedule a reminder for an invite you have sent:

1. Hover over an email invite you have sent, then select Create Reminder .
   
2. Select a filter in the Send to field.
   
3. Make any necessary edits in the email, then click Send .
   
4. To send it at once, click Send Now .
   
5. To send it at a later point, click Send Later .
   
1. Select Send on a Particular Date and Time if you would like to select the date and time in the calendar.
   
2. Select Send Periodically if you want the invite to be sent out daily, weekly, monthly, or at a custom interval of your choice.
   
1. Select the schedule start date in the Start Date calendar. You can send up to three reminders per invite.
   
2. Click the Set Interval dropdown to select the interval and time at which the reminder needs to be sent out.
   
3. Click Custom Interval if you would like to select an interval and date from the dropdown.
   
6. Click Schedule .
   

To schedule a reminder for an invite that has been scheduled:

1. After you schedule the invite, you can select from the following options on the schedule invitation success screen:
   
1. Schedule Reminder Later - You can schedule a reminder later to be sent days after you send out your invite.
   
2. Schedule Reminder Now - You can schedule a reminder immediately after you schedule the invite.
   
3. You can also create a reminder by clicking Create Reminder from the Scheduled Invitations list.
   
2. Select a filter in the To field, then make necessary changes in the email body.
   
3. Click Schedule .
   
4. Select Send on a Particular Date and Time to choose when the reminder needs to be sent.
   
1. Select the number of days after which the schedule should start, and the time in the dropdown. You can send up to three reminders per invite.
   
5. Select Send Periodically and select the number of days after which the schedule should start in the dropdown.
   
6. Click the Set Interval dropdown and select daily, weekly, monthly, or custom interval.
   
1. Select the time at which the reminder needs to be sent out.
   
2. Click Custom Interval if you would like to select an interval and time at which the reminder needs to be sent.
   
7. Click Schedule .
   

To edit a scheduled reminder:

1. Hover over an invite in the Invite History section, then click and select Edit .
   
2. Select a filter in the To field and make necessary changes in the email body.
   
3. Make and necessary edits in the email, then click Edit Schedule Time .
   
4. Update the schedule time and click Schedule .
   

To delete a scheduled reminder:

1. Hover over an invite in the Invite History section, then click and select Delete .
   
2. Click Yes in the confirmation dialogue box that follows.
   

Email Campaigns

Email campaigns help you send your survey to a lot of people at once. Zoho Survey is integrated with Zoho Campaigns and MailChimp, so you can link your survey with either of these accounts and send your survey to your contacts via an email campaign. Read more on both of these integrations in the respective  Zoho Campaigns  and  MailChimp  pages. 

Facebook

Post your surveys on your Facebook page by linking your Facebook page to your Zoho Survey account and make it easily accessible to your followers.

 

To post a survey on your Facebook page: 

1. Go to the  Launch  tab. 
   
2. Click  Facebook  under  Distribution . 
   
3. Click  Connect . 
   
4. Complete the steps that follow to authenticate your Facebook account with Zoho Survey. The list of pages you have added will show up on your Launch tab in the  Via Facebook  section. 
   
    
   
5. Select the page where you want to share your survey.  
   
6. Click  Post . 
   
7. Click  Open in a new tab  to see the survey posted on your Facebook page.  
   

To disconnect Facebook and Zoho Survey: 

1. Click your profile on the top right corner. 
   
2. Click  Setup  and select  Apps and Services .
   
3. Click  Disconnect  in the  Facebook  section. 
   
    
   
4. Click  Yes, Disconnect Integration  and confirm the selection.