Enabling instant engagement through inline email

Enabling instant engagement through inline email

The phrase "Fast-paced world" has been in usage for decades. Yet, its relevance has not weaned a bit. Time is money, and to stay afloat in business, it's important to develop user-friendly engagement tactics that respect your customers' time. Here is one such feature to help you with instant engagement: inline email

This feature allows your respondents to answer survey questions from the comfort of their inboxes. You can embed one question from your survey in your email body, allowing for a simplified user experience.

How does this work?

If it is a single-question micro survey, the respondents can finish it directly from their inbox.

If the survey has more than one question, the respondent will be taken to the complete questionnaire to allow immediate engagement and maximize the response rate. 

How to use this effectively?

  • Configure restrictions under the launch tab to prevent multiple responses and set a response limit.

  • Choose a simple, yet captivating, question to embed in the email to prompt immediate engagement.

  • Ensure the embedded question displays well on all devices for a smooth experience.

  • Encourage survey completion with a follow-up link, highlighting the value of feedback.

  • Analyze initial responses to refine communications and future surveys.

  • Boost survey completion rates with rewards for participation.


    Nederlandse Hulpbronnen


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