Kaizen #157: Flyouts in Client Script

Kaizen #157: Flyouts in Client Script




Hello everyone! 

Welcome back to another exciting edition of our Kaizen series, where we explore fresh insights and innovative ideas to help you discover more and expand your knowledge!In this post, we'll walk through how to display Flyouts in Client Script and break down the key differences between Flyouts and pop-ups in Client Script, including when to use each one.

In this Kaizen post, 


1. What are Flyouts in Client Script?
2. Flyout- ZDKs and functions in Client Script
3. Use Case
4. Solution
        4.a. Create a Widget for EMI Calculator.
        4.b. Create a Client Script to render the Widget as Flyout.
5. Difference between flyout and popup in Client Script
6. Summary
7. Related links


1. What are Flyouts in Client Script?

Flyouts are floating User Interface that can be moved around and controlled using Client Script. Widgets can be used to render a flyout. The flyout can run independently, and any Client Script can communicate with it. 

2. Flyout- ZDKs and functions in Client Script :

  • createFlyout(name, config) - Creates a flyout. You can specify the heading, dimensions, and animation type using the config parameter.
  • getFlyout(name) - To Fetch the details of a flyout.
  • open(config, data) - Opens the created flyout.
  • notify(data, options) - Notifies and waits for data in a flyout. The options can be wait: true (Client Script execution will wait for a response from the widget) or wait: false - (Client Script execution will not wait for a response from the widget)
  • close() - Closes the active flyout.

Click here for more details about the ZDKs and functions related to flyouts.

3. Use Case :

Sales Advisors in a Finance Consulting Company regularly rely on an EMI calculator to help customers with loan queries. To improve their efficiency and eliminate the need to switch between different windows, the admin manager intends to integrate the calculator directly into CRM. The EMI calculator should appear on the Create Page of the Loans module and remain active until the user closes it.

4. Solution: 

To achieve this in Zoho CRM, we can use Widgets to create an EMI calculator and render them using flyouts in client script whenever the create Page of Loan page loads.

4.a. Create a Widget for EMI Calculator
Install Zoho CLI, and follow the steps given in this document to create the Widget app folder. Then update the html, javascript, and css code as per your requirement.

index.html
  1. <!DOCTYPE html>
  2. <html lang="en">
  3.   <head>
  4.     <meta charset="UTF-8" />
  5.     <meta http-equiv="X-UA-Compatible" content="IE=edge" />
  6.     <meta name="viewport" content="width=device-width, initial-scale=1.0" />
  7.     <title>Document</title>
  8.     <link rel="stylesheet" href="style.css" />
  9.   </head>
  10.   <body>
  11.     <div class="loan-calculator">
  12.       <div class="top">
  13.         <h2>EMI Calculator</h2>
  14.         <form action="#">
  15.           <div class="group">
  16.             <div class="title">Amount</div>
  17.             <input type="range" min="1000" value="30000" max="50000" step="500" class="loan-amount" id="loanAmount" />
  18.             <div class="slider-label">$<span id="loanAmountValue"></span></div>
  19.           </div>
  20.           <div class="group">
  21.             <div class="title">Interest Rate</div>
  22.             <input type="range" min="5" value="6" max="100" step="1" class="interest-rate" id="interesRate" />
  23.             <div class="slider-label"><span id="interesRateValue"></span></div>
  24.           </div>
  25.           <div class="group">
  26.             <div class="title">Tenure (in months)</div>
  27.             <input type="range" min="6" max="100" step="1" value="12" class="loan-tenure" id="tenureMonth" />
  28.             <div class="slider-label"><span id="tenureMonthValue"></span></div>
  29.           </div>
  30.         </form>
  31.       </div>
  32.       <div class="result">
  33.         <div class="left">
  34.           <div class="loan-emi">
  35.             <h3>Loan EMI</h3>
  36.             <div class="value">123</div>
  37.           </div>
  38.           <div class="total-interest">
  39.             <h3>Total Interest Payable</h3>
  40.             <div class="value">1234</div>
  41.           </div>
  42.           <div class="total-amount">
  43.             <h3>Total Amount</h3>
  44.             <div class="value">12345</div>
  45.         <div class="right">
  46.           <canvas id="myChart" width="400" height="400"></canvas>
  47.         </div>
  48.       </div>
  49.     </div>
  50.     <script src="https://cdn.jsdelivr.net/npm/chart.js@3.6.2/dist/chart.min.js"></script>
  51.     <script src="https://live.zwidgets.com/js-sdk/1.2/ZohoEmbededAppSDK.min.js"></script>
  52.     <script src="main.js"></script>
  53.   </body>
  54. </html>
  • Click here to view the complete code.
  • Once you have added the code, upload the zip file by following the below steps.
  • Go to Setup > Developer Space > Widgets.
  • Click Create New Widget and Fill in the details.

The Hosting should be "Zoho" and mention the html page of the app folder that you uploaded.

Note: 
The widget should be of "button" type in order to render through a Client Script.

4.b. Create a Client Script to render the Widget as Flyout

Configure a Client Script for Create Page(Standard) Loans module, that triggers during onLoad event as shown below. Click Next. Click here to know how to configure a Client Script.



Enter the following script and click Save.
  1. ZDK.Client.createFlyout('EMIFlyout', {
  2.     header: 'EMI Calculator',
  3.     animation_type: 1,
  4.     height: '400px',
  5.     width: '450px',
  6.     close_on_exit: false
  7. });

  8. ZDK.Client.getFlyout('EMIlyout').open(
  9.     { api_name: 'EMI_CALCULATOR_WIDGET', type: 'widget' },
  10.     { data: loanDetails }
  11. );

In the above script, createFlyout() will create a new flyout with header.
Below is the syntax and parameter detail.



Now Open the flyout and render the Widget in the flyout using open() method and specify the api_name of the widget.



Here is how the Client Script renders the flyout.



5. Difference between flyout and popup in Client Script

Flyout
Pop up
A flyout can be moved around the page.

A pop-up cannot be moved anywhere on the page.


It can run independently in a separate thread. The user can interact with the background interface without closing the flyout.

The user cannot interact with the background without closing the flyout.

Use flyouts, when you need to exchange data to and fro between a Widget and Client Script. You can use ZDK.Client.sendResponse() to pass data from a widget rendered as a flyout to the Client Script.


Use popup, when you need to interrupt the screen to gather input from the user or display a message before proceeding. Use $Client.close() to pass data to the Client Script, which will also close the popup.



In the scenario discussed in this post, if you want to make it mandatory for the user to read or interact with the EMI Calculator before entering any value in the create Page(Standard), then you can use pop-up instead of Flyout. Both pop up and flyout can be used to display widgets, and their dimensions can be altered.
Refer to this post to know how to render widgets as pop up using Client Script.

6. Summary
  • In this post, we have seen,
  • Flyouts in Zoho CRM.
  • ZDKs and methods to render a Flyout(Widget) using Client Script.
  • When to use a Flyout and when to use a pop up.


    • Sticky Posts

    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
    • Kaizen #216 - Actions APIs : Email Notifications

      Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
    • Kaizen #152 - Client Script Support for the new Canvas Record Forms

      Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
    • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

      Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.
    • Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI

      Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over the

    Nederlandse Hulpbronnen


      • Recent Topics

      • InvokeURL butchering JSON for OpenAI API calls

        My organization works with mostly educational institutions. We have a custom module called "Schools", which is the user-entered school name they put when using our service (which they enter along with their state and zip code). We want to map this to
      • Custom order for Current Stage (Blueprint field)

        Hi! I suggest adding the option to set a custom order in reports for the Blueprint field ‘Current Stage’. Currently, these fields can only be sorted in ascending or descending order. Thanks!
      • CRM E-mail Sync from Outlook

        We are exploring Zoho as a possible new solution for our company. We are trying to understand further on how e-mail sync works. We use outlook. Our current CRM logs anytime we e-mail a customer so we can see in the CRM the message sent to the customer.
      • Run your help desk on your schedule

        In business, time is of the essence. This is especially true in a function like customer service, where KPIs such as response time and agent availability are the measures of success. Perhaps the most crucial consideration one needs to make about time is your hours of operation. These set expectations for your customer and for employees. To make communicating this information easier, we've revamped the way business hours and holiday lists work in Zoho Desk.   In order to accommodate teams that work
      • The Customer Happiness REST API is broken

        1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per
      • Automatic Department and Employee Sync Between Zoho One and Zoho People

        Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.
      • Zoho Expense and Chase Bank Visa credit cards - Direct Feed?

        Our company uses JP Morgan Chase Visa credit cards. We can't be the first to try and use a combination of Zoho Expense + Chase Bank + Visa Credit Cards --- anyone successful with this combination? 1. The direct feed automation isn't working. When I go
      • Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato

        " Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato" Hi need to send email, how can fix this? Thanks, Alice
      • Image inputed in Zoho Form were displayed to small in exported version

        Good evening, my name is athallah, i am a trainee in government office Right now, i use Zoho form to digitalize an airfield monitoring form. my problem is, the image were to small to displayed in exported version. it really bad for formal presentation
      • API. How do I get responses submitted to the form?

        Hi, I'm trying to retrieve a list of form responses via the API. I've created a Self Client application in API Console. What scoup should I enter? What are the endpoints? Is there documentation on this anywhere? I've wasted a lot of time searching. GPT
      • Question about Zoho CRM Professional plan users

        Hello! I have a question about the Zoho CRM Professional plan. Is the pricing charged per user or per organization? Are there any free users included in this plan, or do I need to pay for each additional user separately? Thank you!
      • Communicating with emojis

        On July 17, we celebrate World Emoji Day! We're a bit late 😐 sharing insights about this day. But we just couldn't let it pass without a mention 😊 because emojis have a meaningful connection with customer service 💬 🤝. We do not want to miss out on
      • Help integrating Aircall into Zoho CRM

        Hi all, We are need to get better AirCall integration into Zoho. We have configured in the Aircall dashboard but we have not done the Zoho side. We cannot see Zoho CRM information on incoming calls. And we calls and text's are not being logged. Specifically
      • Shopify Extension no longer working in CRM

        Zoho CRM and Extension are no longer working properly. We have used Shopify Basic for years. All of the sudden it stopped working, then started working again, and now no longer working again. There are several ways for Personal Information to sync from
      • How to keep track of bags, cans, drums of inventory?

        We buy and sell products that are packaged in bags 🛍️, cans🥫, drums🛢️, etc. with batch numbers. When we get a shipment of one of the products, how do we track we received (say) 10 cans each of 5L of a product and maybe we received 10 cans of another
      • Easy third party collaboration: Zoho Flow Integration

        Third-party integrations extend your project functionality with improved workflow, and data processing. With Zoho Flow integration you can include multiple third party actions into your project or task automation. Add Zoho Flow action in Workflow rules
      • Introducing Configure, Price, Quote (CPQ) in Zoho CRM | Public early access 2023

        Greetings Customers! We're excited to announce that the CPQ feature will soon be available in Zoho CRM and accessible to all accounts using the Professional, Enterprise, and Ultimate editions. We've opened this feature to select customers, and it'll be
      • how to edit the converted lead records?

        so I can fetch the converted leads records using API (COQL), using this endpoint https://www.zohoapis.com/crm/v5/coql and using COQL filter Converted__s=true for some reasons I need to change the value from a field in a converted lead record. When I try
      • Share Video Response Card ion Zobot

        I am using the zobot codeless bot builder in SalesIQ. I want to share a video but delay the next response card until after the video has finished playing or has been stopped. Is this possible?
      • Zoho Bookings <> CRM integration

        Hello Zoho community! We are enabling our Zoho Bookings <> CRM integration. What is the workflow if the integration detects that the contact already exists in the CRM? Does it create a duplicate record? Overwrite the record? Merge the record? (in this
      • Cannot reject empty expense report

        Hello, We are currently having issues with two empty expense reports where if we try to reject them, either manually or through the REST API, we get error 114016, which says some of the expenses have already been billed and must be removed. I'd appreciate
      • Use of Zia within Forms

        I have noticed that recently you have added Zia to help create forms from scratch. Would it be possible to add Zia functionality to free text fields for form submissions or if this is already on the roadmap an ETA for this please? We have a lot of field
      • Default in fields on Form B based on the user selection in Form A

        Hi Everyone, I have added an action button to a form report to bring up a new form based on user selection, see it indicated in red below: Then when the ne form loads, I want to default in some of the fields based on the record the user was selected on.
      • Last activity time is acting like last modified time

        When i edit the description or any field in the potential, account, contact and lead, the Last Activity Time is being updated like the Modified Time. This is messing all workflows and reports and we are unable to track real last time of activities like
      • Enhancements to the formula field in Zoho CRM: Auto-refresh formulas with the "Now" function, stop formula executions based on criteria, and include formulas within formulas

        Dear Customers, We hope you're well! By their nature, modern businesses rely every day on computations, whether it's to calculate the price of a product, assess ROI, evaluate the lifetime value of a customer, or even determine the age of a record. With
      • HEX/RGB Color Input in Visual Editor

        Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to improve the color selection options in the Pagesense popup editor. Current Limitation: Currently, to set text colors, users must move the color slider manually.
      • CRM and Campaigns- tags not integrating?

        Hi! I am setting up an automation in zoho campaigns and it says the crm is integrated...but when I want to use a trigger of a certain tag I created for people in the crm to denote those who purchased, it doesnt have that tag available as an option in
      • Maximum limit of rows exceeded

        I am trying to add a row to a spreadsheets that has fewer than 60 rows. I keep getting an error message that says I have exceeded the maximum limit of 65,536 rows. Any ideas out there?
      • Can't change form's original name in URL

        Hi all, I have been duplicating + editing forms for jobs regarding the same department to maintain formatting + styling. The issue I've not run into is because I've duplicated it from an existing form, the URL doesn't seem to want to update with the new
      • Tip #7: 5 formas de mantener tus listas de correo electrónico

        Tips and Tricks #7, adaptado de Susmit Sen ¡Hola, comunidad! Esta semana volvemos con nuestros Tips and Tricks para Zoho Campaigns. En esta ocasión, voy a darte algunos consejos para mantener limpias tus listas de correo electrónico, y empezar el 2021
      • Mail Merge related Lists

        When I try to merge an associated list the fields do not have a checkbox to choose them as it does in the tutorials. Am I missing something? Any ideas would be appreciated.
      • create-a-purchase-receive API issues

        Hello all, I'm trying to use the create a purchase receive inventory API documented here (https://www.zoho.com/inventory/api/v1/purchasereceives/#create-a-purchase-receive) however when I do am getting the following error {"code":9,"message":"The purchase
      • Zoho Pagesense really this slow??? 5s delay...

        I put the pagesense on my website (hosted by webflow and fast) and it caused a 5s delay to load. do other people face similar delays?
      • Heatmap: Missing Content Elements - Zoho Page Sense

        Hi there, I'm trying out Zoho Page Sense to generate heatmaps for my Wix pages. My problem: Some parts of my Wix pages don't show on my heatmap, the heatmap is just empty there. Maybe Wix default lazy loading setting causes this error? Is there a way
      • Marketing Tip #3: Use social proof to build trust

        People trust people. Showcasing reviews, testimonials, or “bestseller” badges on your product pages can nudge hesitant buyers toward purchase. Try this today: Add one customer testimonial or highlight your top-selling product on your homepage. Or, do
      • Writing by Hand in "Write" Notes

        Hi there! I just downloaded this app a few moments ago, and I was wondering if there was a way to write things by hand in "Write" mode instead of just typing in the keyboard. It would make things a bit more efficient for me in this moment. Thanks!
      • Make CAMPAIGNS email look as simple as possible

        Hi there I'm trying to make my Campaigns email look as much like a normal email as possible. I'm a bit stuck with the "justification" of the email email block. Can I LEFT JUSTIFY the "whole email" to make it look "normal"? (Please see screenshot attached)
      • Zoho Sign Reminder email template

        Is there a template we can edit for the reminder emails? I don't see it in Settings / Choose a template
      • Preview an upload PDF or File

        I have a form where the customer has to upload a file (normally PDF - never jpeg)  When in report view I want to be able to preview the uploaded file without having to download it.  If I click on the upload it downloads to my computer, I want to be able
      • How to filter emails by Reply-to field?

        I receive a very particular newsletter from an association A registered on a website W (that is used by many associations), and the emails fields are not great: the From just contains the generic website's W's email, while A is only mentioned in the Reply-to
      • Next Page