Zoho Expense: Product Updates for July - September 2021

Zoho Expense: Product Updates for July - September 2021

Hello users,

As we step into the last quarter of 2021, we at Zoho Expense are ready to feel some optimism. On that note, we have been working on a few enhancements to the app. Let's quickly run through what's been added to Zoho Expense during the previous quarter.

New Triggers for Workflows

Workflows help you trigger email alerts or in-app notifications to users whenever a record satisfies the conditions you've configured. We've added two new triggers that can be used to trigger your workflows:

  1. Lookup custom field: If you have used Lookup custom fields in your user creation forms, you can now add them as one of the triggers that will execute the workflow. For example, let's say you want to send an email notification to users when their Functional Head approves a record. In this case, you can add Functional Head as a Lookup custom field in the user creation form and assign the respective Functional Head for the user. While creating a workflow, you can set the trigger as When Approver is and select the Functional Head Lookup custom field. Once this is done, whenever a record gets approved by the Functional Head of a user, the user will get an email notification.

  1. Policy Rules: You can trigger an email alert or in-app notification based on the number of policy rules violated. For example, you can configure a workflow rule in such a way that an in-app notification will be sent to the Manager when a user violates more than 3 policy rules in a report.

    Note: You can set up Policy Rules as a trigger only when you create a workflow rule for the Reports module.

Project Based Budgets

With this feature, you can now allocate budgets for your projects and help the users track their project-related expenses to keep them within the budget. While creating a budget, you can associate a project with it. Once it's associated, users can view the budget summary in a report that has expenses with projects associated to it. They can also view how much of the budget has been spent for project expenses so far and how much of it is remaining to be spent. 

Custom Fields Usage

Now you can track the number of new custom fields that have been created for every module, along with the default fields that are available in Zoho Expense. You will be able to view the number of new fields that are used, the number of fields remaining, and the maximum number of fields that can be created. This helps you plan the new fields to be added to your creation forms.


 

iOS 15 and iPadOS 15 Readiness

The Zoho Expense app has been re-tailored to support the iOS 15 and iPadOS 15 updates. Here are the key updates:

  • The all-new Spend Summary widget has been introduced for iOS 15 to help you get a real-time spend summary for your organization right from your home screen. It is available as an extra-large widget for iPadOS 15. 

  • Live Text Capture in iOS 15 and iPadOS 15, lets you capture text directly from real-life objects like business cards to fill out fields while creating records.

  • We've introduced new shortcuts like Autoscan Receipts and Automate Report Creation in iOS 15 and iPadOS 15, to help you perform important actions without even opening Zoho Expense.

  • Use Quick Notes in iOS 15 to record important information from Zoho Expense in the Notes app.


Read our blog to learn how you can make the most of these updates.

iOS App Updates 

  • You can now create purchase requests from your Zoho Expense iOS app and submit them for approval. Once the approvers approve the request, orders will be placed for the requested items. 

Android App Updates

  • If your organization is integrated with Zoho Books, every time you create an expense with a GST-registered merchant in Zoho Expense, their GSTIN will be auto-filled for that expense. (India edition)

  • We have enhanced the app lock feature to improve your usability experience.

Give all these features a go and let us know what you think in the comments below. If you have any questions, please write to support@zohoexpense.com and we will be happy to assist you.

 


Regards,

Vidhya G.S.

The Zoho Expense Team

    Nederlandse Hulpbronnen


      • Recent Topics

      • Closing Accounting Periods - Invoice/Posting dates

        Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting
      • Invoice status on write-off is "Paid" - how do I change this to "Written off"

        HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way
      • Reverse Charge Services (Non-EU) Showing Correctly in 84/85 and 67, But Missing in Box 46 - Germany

        Hi, I'm located in Germany and I’ve set up my expenses for non-EU services (e.g., OpenAI, DeepSeek) under the reverse charge mechanism (§ 13b UStG) in Zoho Books, and I noticed some discrepancies in the VAT Summary Report. What’s Correct: Reverse Charge
      • Zoho Live Chat/Support

        What is going on with Zoho support lately? I've tried to use the live chat feature 4 different times and it refuses to connect to any (despite waiting over 30 minutes one of the tries). I finally gave up and emailed my question nearly a week ago and still
      • Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

        Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?
      • Tip #38- Track Organizational Changes: A Guide to Using Action Log Viewer- 'Insider Insights'

        Hello Zoho Assist Community! Ever needed to trace who did what and when within your remote support operations? Let’s say your support team is growing, and you want to monitor key activities like settings updates, user invites, module changes, or permission
      • Tip of the Week #67– Avoid confusion – Mark duplicate threads.

        When customers send the same message to multiple email addresses, such as support@ and sales@, your team may end up seeing the same message in different inboxes. This creates confusion, risks double replies, and clutters your workspace. Use the Mark as
      • Tax in Quote

        Each row item in a quote has a tax value.  At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
      • Final Reminder: Discontinuation of Older ASAP Widgets and Mobile SDK Support

        We launched the new ASAP Help Widget last year, introducing a unified and enhanced experience. Since then, older configurations have been placed in read-only mode, with all major updates and improvements built exclusively on the new version. As part of
      • Zoho Subscriptions -- Zoho Commerce integration

        Is there integration between Zoho Subscriptions and Zoho Commerce? I would like to create subscription plans in Zoho Subscritpions and list them for on my Zoho Commerce store.
      • Website show Blank white screen

        Customer called me to tell me my website is currently down upon review it shows a white screen however I can access everything via editor. JITCADCAM.com
      • How manufacturing analytics can transform your enterprise with Zoho Projects Plus

        Did you know that every single car is made up of 30,000 to 40,000 individual parts? All of these are manufactured meticulously in various facilities before being assembled into one. The global manufacturing industry spans a wide range from delivering
      • Projects custom colors replaced by default orange

        Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?
      • Customize your SalesIQ live chat with Custom CSS and blend it with your website design

        Hi everyone. Hope you all are having a great day! SalesIQ offers various inbuilt customization choices for your chat widget and window like changes in colour, theme, font etc. Although these choices are many, sometimes they may not match with the design
      • From Email Address When Replaying to Missed Chats

        One of the most common things we do is follow up on every missed chat.  Missed chats are like money in the bank, people just waiting for your response and to start a relationship with our companies. However, SalesIQ only lets you respond from 1 email address from your entire account?! We have happily paid for 4 subscriptions, but our users cannot reply from their own email address?  How are we supposed to build customer relationships? The fix to this issue is so simple, just load in the logged in
      • how to treat a same person as customer and vendor in zoho

        hi team, in my company, few persons acting as creditors as well as debtors (which means sometimes we pay them... some times we paid by them). in that case i would like to maintain a same ledger for that person.in zoho books it is treating creditor and
      • Narrative 6 - The impact of rebranding

        Behind the scenes of a successful ticketing system - BTS Series Narrative 6 - The impact of rebranding Every organization has invested in branding to set itself apart, and that should be reflected in the help desk. Zoho Desk enables organizations to apply
      • custom color palette for picklist in Sheet

        Migrating over from Google Sheets and missing the ability to customize the individual item colors of my picklist/dropdown menus. Is this something that is possible? A search showed me creating a custom color palette in Analytics is possible but I am not
      • What's New - July 2025 | Zoho Backstage

        Start smart, end strong. From knowing who’s coming to celebrating who showed up, July’s updates help you run events that feel organized from the first invite to the final thank you. Planning an event used to be like writing a choose-your-own-adventure
      • Image Upload Field API get encrypted ID and sequence number

        Hello is there a way to extract the encrypted id and sequence number from image upload fields through the Zoho CRM API? I created a custom script with javascript within Zoho CRM, but I want to extract the encrypted id and sequence number for all my images
      • Attention: Changes to 10DLC TCR pricing and new authentication requirements

        Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These
      • Better Time Tracking

        We need better time tracking customization for IT MSPs. We also need reporting that is built in, rather than having to try and fumble with creating custom reports. We also need to be able to mark whether a ticket has been billed or not, I don't think
      • Scheduled Tickets Need Updated

        There is a very clunky manual way to create reoccurring scheduled tickets. This should be created to be easy for the administrator to create. We create several (10 to 12) reoccurring tickets per account for biweekly and monthly auditing purposes.. The
      • Team Feeds Improvements

        Team Feeds needs to show a feed of every action within the department. Currently it seems that the feed will only show a ticket that I've personally commented on or interacted with/followed. A feed should be that, a feed. As a manager I would like to
      • Better Security, Better User Experience | Help Center Update | June'25

        As part of our commitment to enhancing user experience and security, we are happy to announce updates to our authentication mechanism. This update introduces several key enhancements designed to improve the password recovery process and streamline the
      • Upload Logo to Account Page

        It would be nice to set a logo for an Account
      • View Agent Collision on Ticket List Page

        It would be nice from the ticket listing page (views) to see what agents are working on what tickets rather than having to click into each ticket throughout the day to see what agents are working on what tickets. This functionality would also be desired
      • Restrict user from viewing the detail standard view

        Is there any way to restrict a user(it can be user-field-based) from viewing the detail standard view? Basically, I have created a canvas detailed view so that on some conditions I can hide some data from the users but the standard view client script
      • Upload Picture to Contact

        It would be nice to upload a profile picture to a contact.
      • Ticket Status Colors

        Can i change the colors of Ticket Status in the admin panel? Or even change the background of the entire cell of a Critical ticket? This way its easy for my agents to see a urgent ticket when it comes in. Right now everything is black text. Here Right
      • Allowing Pictures for Client Contacts

        Do you have any plans to allow us to add pictures of our client contacts? There is a silhouette of a person there now, but no way that I can see where I can actually add a picture of the individual.
      • Paid Support Plans with Automated Billing

        We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The
      • Agent name Alias

        I am seeing that Full name of my staffs are written on every ticket response which is not good for some reasons. It is possible to user like this: Manny P. (First Name with Last Name's First Letter) or  Manny (First Name) This is want we want to show
      • Unable to add attachments to tickets through Desk API

        I able to use the Desk API to generate tickets. However when I try to use the tickets/{ticketId}/attachments endpoint, I always get an Unauthorized error. My app has Desk.Tickets.ALL included in its scope so this should not be an issue
      • What's wrong with this COQL?

        What's wrong with this COQL? Code returns "invalid operator found". SELECT id, Name, Stage, Account, Created_Time, Tag FROM Production_Orders WHERE (Account = '4356038000072566002' AND Stage NOT LIKE '%customer%') ORDER BY Created_Time DESC LIMIT 200
      • [Feature Request] Add support for internationalized top-level domains mail hosting

        This is an important request to add support for internationalized domains mail hosting to https://www.zoho.com/mail/ In this case, that is only limited to domain name/mail address however currently it's already possible for us send mails etc using below
      • Add Enable/Disable to Field Rules and other Rules

        Hi, Sometimes I have rules setup for fields, and until I want to enable them for use, I can set the fields to Hidden but rules still show them, today you have to delete rules and then recreate them again, would be nice to have a toggle for Enabled/Disabled
      • Syncing stuck for days

        Hello when I made an account a few days ago and synced all my notes to it, it is still syncing. My app is only 400mb so I do not know why it is taking so long. Please help
      • Workflow runs on every edit despite not ticking the field repeat this workflow whenever a parent is edited.....

        Hi, It is my understanding that this workflow should only trigger once. Why is this triggering on every edit of the field? Based on another support query - directly from Zoho, If i tick the box 'repeat this workflow whenever a parent is edited' it should
      • How do you add or update tags on Zoho CRM records via n8n? (Workarounds or best practices?)

        Hi all, I’m running into some limitations with the Zoho CRM node in n8n and was wondering how others have handled this: From what I see, the standard Zoho CRM node in n8n doesn’t allow you to add or update tags when creating or updating contacts/leads.
      • Next Page