Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)

Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)

Disclaimer: I’m not a professional coder!



Do you need to use Zoho Mail API?


Me too. It lets you do all sorts of things — like reading the complete header of an email, or forwarding an email with its attachments — which is what I wanted to do.


But setting up the API (application programming interface) took me hours.


It didn’t need to, but advice on this forum sent me in circles and, while the Knowledgebase probably has all the information, it’s not easy to determine which are the relevant bits. So…


Maybe this little guide will help you.

       To use Zoho Mail API you need:

a) A working OAuth Token (Open Authorization token)

b) Up to three Zoho IDs — User, Organization, Account

c) Depending on what you want to do, additional IDs for emails, folders, etc


OAUTH TOKEN


The token validates you when you make an API call. There are various ways to create it.

The hard way: it’s possible to create an OAuth token via Developer Space but this requires lots of options to be chosen and the OAuth token needs to be frequently refreshed. This route is intended for developers who are using external apps to link with Zoho.


The easy way, at least for me, was via a custom function in filters — because it’s simple to do, refreshing the OAuth token is handled by Zoho, and creating a custom function is what I was trying to do anyway


If you already have an OAuth token, great. If not, but have already created a custom function, jump to 4 below. Alternatively:


      1)    In Zoho Mail, go to settings/filters

      2)    Create a new filter and, under Actions, select ‘Custom Function’. Zoho help file here.

      3)    Click ‘Select Function’ and create a new function or use an existing one

      4)    Once the custom function is on screen, select ‘DRE Connectors’ (Deluge Runtime Environment) at the top right

      5)    Click ‘Create Connection’ and under ‘Default Services’ choose ‘Zoho OAuth’

      6)    ‘Connection Name’ can be anything you like. It’s the ‘Connection Link Name’ that you will use in your Deluge scripts.

      7)    Chose the ‘Scopes’ of your token. There are zillions of them and they determine what your script can and can’t do. The most basic might be ‘ZohoMail.messages.READ’. The API Guide Index lists every API command and, for each, details what scope you need (e.g. the send an email page shows you’ll need the scope  ZohoMail.messages.ALL or ZohoMail.messages.CREATE). It's good security practice to only use the minimum scope you need.

      8)    After you click ‘Create and Connect’ you should have a working OAuth token with a lowercase ‘link name’ that you can paste into your Deluge scripts.


NB: The OAuth token only applies to the Zoho area where you have your account (Zoho.eu in my case). So, for example, if I cut and paste a snippet into my script from the send an email page: https://mail.zoho.com/api/accounts/{accountId}/messages it will NOT work with my Europe OAuth token. I would need to change the snippet to: https://mail.zoho.eu/api/accounts/{accountId}/messages


GETTING YOUR IDS


Without API

You’ll see from the snippet above that this particular API needs your ‘accountId’ to work. Zoho advises getting your IDs via an API call, but you don't need to:


1)   Zoho User ID (ZUID).  Just log into Zoho and click the ‘My Profile’ icon (top right). Your user ID is right there under your name and email address.

2)  Zoho Organisation ID (ZOID). Open your Zoho Mail Dashboard (remember, this link is for zoho.eu, you’ll need to use your area). Then select ‘Organization’ on the left menu bar to display ‘Organization Info’, including your Zoho Organization ID.

3) Zoho Account ID (ZAID). Select any of your emails in Zoho Mail. Right click and pick 'Open in New Window'. Your Zoho Accound ID is the number following "accId=". (See Zoho's help page to get the message ID of emails — it also shows the accountId.)

With API
Alternatively, you can get all three IDs with one API call: https://mail.zoho.eu/api/accounts (remember to adjust for your area). Help page here for what scope you need for this API call. The call returns a mass of information but buried in it are your Zoho User ID (ZUID), Zoho Organisation ID (ZOID) and Zoho Account ID (ZAID).


So how do I make the API call?

There are various ways but I use a bit of deluge script:

apiUrl = "https://mail.zoho.eu/api/accounts";
response = invokeurl
[
    url :apiUrl
    type :GET
    connection:"your_oauth_token" // the OAuth token you created, in quotes
];
info response;

1) Create a new Zoho Mail custom function and paste in the above script.
2 ) In the function window, click 'Test Run' (top right). You'll be asked for a Message ID.
3) For this script, any message will do. Select any message in your Zoho Mail inbox. Right click and choose 'Open in New Window'. You'll see the Message ID after 'msgId=' in the URL displayed by your browser. See here for visual.
4) Paste the Message ID into the function window and press 'Proceed'. You'll be presented with the heading 'Console' and the result of your API call beneath it, where you'll find the IDs you need after 'zuid=', 'zoid=' and 'accountId='.

FOLDER & EMAIL IDs


      1)    You may be able to use the name of a folder (e.g. “Trash”) in your Deluge script but if you need the folder ID number, either use this API or, even easier, select an email in the folder your interested in, right click and pick 'Open in New Window'. The folder ID comes after 'folId=' in the browser URL.

      2)    All my scripts are triggered by an email by arriving in my inbox. The ID for that current email is held in the variable ‘mail_messageId’.

      3)    For everything else refer to the API Guide Index


Finally, there might be a better way to do any of the above — I did warn you I’m not a pro! — please feel free to add improvements.

    • Sticky Posts

    • Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

      The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks
    • Zoho Mail POP & IMAP Server Details

      Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure
    • Workplace - Zoholics Europe Customer Awards

      Dear Zoho Mail Community! 📣 We're excited to announce that at this year's Zoholics events across Europe, we're holding customer awards for the first time ever! Workplace - Zoholics Europe Customer Awards This is your chance to shout about the amazing
    • Important update on Group Management | Zoho Mail

      Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically
    • Mastering email etiquette and best practices to follow in Zoho Mail

      Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your
    • Recent Topics

    • Emails I send as a cc or bcc NEVER GO THROUGH TO THA RECEIVER !!

      every time i send a cc or bcc copy of an email to anyone when I’m using my zohomail.com email - no one ever gets the cc of bcc copy if the email: why???? And i triple check that the email addresses are correct; then i get back an email message (EVERYTIME)
    • Cannot see correct DNS config for mail after moving domain to another provider

      I have moved my domain from one provider to another and after that zoho mail stopped working (expected). Problem is, zoho mail admin panel still shows (10 hours after move) that all records are correct while I haven't changed anything in my domain DNS
    • Add Support for Authenticator App MFA in Zoho Desk Help Center

      Hello Zoho Desk Team, We hope you are doing well. We would like to request an enhancement related to security for the Zoho Desk Help Center (customer portal). Currently, the Help Center supports MFA for portal users via SAML, JWT, SMS authentication,
    • How to unlink a SAML user from the existing Zoho Desk user (domain change case)

      Hi everyone, I’m trying to understand how to handle a situation where a customer changes their company domain. In our setup, users authenticate via SAML, so when the domain changes, the SAML system treats them as a new user. However, in Zoho Desk, I’d
    • Price Managment

      I have been in discussions with Zoho for some time and not getting what I need. Maybe someone can help explain the logic behind this for me as I fail to understand. When creating an item, you input a sales rate and purchase rate. These rates are just
    • Related to zoho survey

      Hi team. I want to know something regarding zoho survey question builder. I have two questions each of dropdown (One answer) - question type. In the first question, there are 16 answer choices and in the second question, there are 3 answer choices. For
    • 60 Days Into Zoho - Tiktok Branding Startup -7 Questions?!

      Wsp Everybody I co-own a TikTok Branding / Consulting Startup & have been using Zoho for the past 60 days - Am now looking to make our overall operations & processes more Efficient & Effective! Curious to know how others are using the platform & what's
    • Text Message

      When trying to sent a text message, it says its an error i should contact a zoho agent
    • Zoho POS is now available for Canadian retailers

      Hey everyone, We're excited to introduce the all-new Canadian edition of Zoho POS, which helps retail businesses simplify and manage their end-to-end business operations. Start by signing up and exploring the 15-day free trial. Sign up now How does Zoho
    • Payroll In Canada

      Hi, When can we expect to have payroll in Canada with books 
    • Mass update to change or shift all project dates and keep project structure + shift all sub-tasks dates with main tasks

      Most users would expect that if they change the start date of their project then that will be reflected inside the actual project and any project structure would be retained.  Additionally if a task list with associated sub-tasks is moved, most users would expect that those sub-tasks would also be moved along with their parent task.  This is not the case. For a total Project shift of dates: * the start and end date from > "Edit Project" page can have a radio button added to "shift all project tasks
    • Closing Accounting Periods - Invoice/Posting dates

      Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting
    • In-person ZUG Meetups for Real Estate Professionals - US Q1 2026

      The Real Estate Zoho User Group is going on a multi-city, in-person meetup tour across the US, and we’d love to see you there! These meetups are a great opportunity to: Connect with fellow real estate professionals using Zoho Share challenges and discover
    • Zoho CRM custom fields not showing in zoho creator

      Hi Team, I have created a Products form with Zoho CRM integration and connected it to Products module of CRM. But when I see the reports of Products in Zoho creator then I am not able to see custom fields of Products module. Only standard fields of Products
    • Sending email notifications based on language

      Hello. I would like to know how we can bypass the default notifications (which are just in English) for when a ticket is created/replied to/closed, to be in other languages, based on the language field in the ticket? I can create other email templates,
    • Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details

      Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below -  please check what went wrong. Thanks
    • Download a file from within a zoho creator widget

      I have a widget running in Zoho Creator , it displays uploaded documents in a table file, and I have added a download link in the view. ( The widget is created with html, css and javascript). I do not succeed in getting the download working. Do I have
    • Correlated subqueries not supported in Zoho Analytics. This creates huge limitations

      Running into a major limitation in Zoho Analytics: correlated subqueries simply don’t work, even in completely standard SQL patterns inside a JOIN. Example: LEFT JOIN "Bills" b ON d."Id" = b."Deal ID" AND EXISTS ( SELECT 1 FROM "Bill
    • Zoho / Outlook Calendar sync

      The current Marketplace -> Microsoft -> Meetings integration needs 2 changes. 1. The current language for the Two-Way sync option should be changed. It currently states, "Sync both your Zoho CRM Calendar and Office 365 Calendar meetings with each other."
    • Email content just contain 'OK' ,not what we expect

      create campaign API URL: https://campaigns.zoho.com/api/v1.1/createCampaign req params: {'campaignname': 'General_Outreach_d0cfc415-43aa-4b96-bb09-558e76a3dda3_50_20251117_214806_660', 'from_email': 'admin@allinmedia.ai', 'subject': 'ALL IN MEDIA', 'list_details':
    • Introducing the all-new email parser!

      Greetings, We are pleased to introduce to you, a brand-new, upgraded version of the Zoho CRM Email Parser, which is packed with fresh features and has been completely redesigned to meet latest customers needs and their business requirements. On that note,
    • Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?

      We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?
    • Reopen ticket

      Hello! Can I reopen a ticket just using the API ticket/sendReply ? What's the rules to do it? I'm trying but it doesn't reopen the ticket, it just send the reply
    • Allow Admins to Transfer Ownership of Their Own Files & Folders

      Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement to the ownership-transfer functionality in Zoho WorkDrive, specifically regarding administrator capabilities. As administrators, we have the ability to
    • Tip#46: Capture accurate log hours

      Hello everyone, Use the newly introduced timer settings that will streamline the usage of timers and help admins or workspace owners to manage the time entries of the workspace users better. Check out the below mentioned timer settings added to the Timesheet
    • Moving to app-specific authentication for Google integrations

      Hello everyone, We’re making an important change to how Google integrations work in our platform. Until now, we used a common Google project across Zoho to enable integrations like Google Drive, Calendar, and more. Going forward, we’ll be moving to an
    • Lost the ability to sort by ticket owner

      Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?
    • Using a CRM Client Script Button to create a Books Invoice

      Hello, I need help handling error messages returned to my client script from a function. The scenario I have setup a client script button which is available from each Deal. This CS executes a crm function, which in turn creates an invoice based on the
    • How Can i put a form in Zobot

      Hi,how can i integrate a form which has a multiple options to choose from.the form should be opened or displayed by zobot after it meets a requirement in the conversation. Thanks in advance !
    • Has Anyone successfully integrated Zoho and Sage Intact?

      Hey all, We’re evaluating Zoho One + Sage Intacct and I’m trying to connect with anyone who has actually implemented the two together.Specifically, I’d love to know: -- Which functions you kept in Zoho vs. Intacct (e.g., Product Catalog, AR/AP, invoicing,
    • Playback and Management Enhancements for Zoho Quartz Recordings

      Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record
    • Zoho Analytics - Feature Request For Time Based Data Source Fetch

      Hi Analytics Team, I have a client using Zoho CRM and they want a weekly report at 4:30pm every Friday, emailed to the sales team showing a pie chart of Closed Won Deals for that week. This is easy to achieve in Analytics but not so easy to ensure the
    • Which user's capacity is used for Shared Mailbox storage?

      We use shared mailboxes at our company, and their size is increasing daily. Which user(s)'s total mailbox limit is being used up by this space?
    • Inserting the current date / time

      I'd like to use Zoho Notebook as a log - so it would be great to be able to insert the current date and time at the beginning (or end) of each my log/journal entries - or wherever I want. Something simple, like pressing a button/icon to insert it wherever my text cursor is. It could be formatted like "Mon Dec 11, 2017 - 11:43p". 
    • Migrate data from old to new account

      Hy, Have one Old Zoho Notebook Account with Data , want to migrate that whole Data to New Zoho Notebook Account which is in Zoho One . Is that possible ? If Yes then how?
    • Campaign editor overrides href value

      I've been trying to insert a deep link in an email campaign so recipients can directly open a native app on their device. My deep link looks something like "myapp://". The options to insert links in the campaign editor are limited to strict urls, emails,
    • how to add subform over sigma in the CRM

      my new module don't have any subform available any way to add this from sigma or from the crm
    • Bug Report and Suggestions for Improvement in Zoho Applications

      Hi Zoho Team, I’d like to report a few bugs and improvement suggestions I’ve noticed while using Zoho products: Zoho Cliq Video Call: The camera sometimes turns off automatically during video calls. This seems to be a bug — please check and fix it. Zoho
    • Canvas Flex Box containers should not require a width/height.

      Flexbox containers are often used as organizational concepts, to ease re-flow on mobile etc. - I cannot use % for flexbox W or H - I cannot omit W or H This means that the content cannot dictate, and a Flexbox container cannot be used merely as an organizational
    • Zoho Desk Android app update: Filter enhancement, Save Filters

      Hello everyone! We have now enhanced the filter section on the ticket listing screen of Zoho Desk Android app as it is on the web(desk.zoho.com). Also, we have introduced an option to save filters for tickets on the mobile app. You can easily apply, rename,
    • Next Page