Zoho Commerce is a powerful and cost-efficient e-commerce software solution for small or medium businesses that offer a robust platform for all e-commerce functions. It can be used for website creation, online sales and order management, product management, marketing and support, reporting and inventory, and shipping.
You can get a professionally designed online store without any designer price tag. Picking up a template, drag and drop the layouts, purchase a domain, and launch a brand. When an online storefront is built with an e-commerce website builder such as Zoho Commerce, it enables to manage the inventory, configure shipping, fulfill store orders on time, automate the taxes and accept payments online and offline.
Zoho Commerce also helps in providing real-time reports and detailed analytics that are based on store performance. You can get started for free. In this blog, we will understand how we can build your own online storefront with Zoho Commerce.
Need For Zoho Commerce
Online shopping is not showing any signs of slowing down in today’s world because of the ease of use and convenience of experience that it brings as compared to in-person shopping. People are becoming busier than they were ever before and that makes them look for digital solutions that can help them in meeting their everyday needs.
In case a business is just beginning and the owner of that business is considering branching out into e-commerce based out of a physical location that one already has, there are multiple options that one has to bring a business into a proper e-commerce solution. Now with the help of online store management such as Zoho Commerce, that is possible easily.
E-commerce can be complicated for a business of any size because there are many details that are needed for successful business operations. With the help of a team that can assist in customizing a customer experience in a precise way that a business owner envisions, one can deliver several goals including customer engagement, brand awareness, business growth, and revenue increase.
Additionally, if one uses Zoho products for other areas of a business, using the Zoho Commerce offers easy and intuitive integration. It helps in connecting with other applications in the Zoho family so that you can become as optimized and innovative as possible. The departments will be able to receive automated updates with the help of Zoho Commerce so that the overall customer experience is not compromised and the business continues to be successful.
Main Benefits of Zoho Commerce
1. Marketing
Managing an online store is a lot more than only selling products and services. Since the online space has become considerably competitive, there has been an increasing need to make sure that a brand leaves a lasting impression on the customers once they are on the site.
From reaching the first time customers through marketing and promotion to engaging with all of them while they are on the site and after they leave, Zoho Commerce helps in obtaining new customers and retaining the ones that are already loyal to a brand. It also allows them to implement a coupon strategy and grab the attention of customers, recommend similar products to attract their attention, and increase the session duration so that the business owners can reach out if they have left the site with a full cart.
With all these factors, one can remain on top amongst these customers after the experience with a brand. Since there is always room for enhancement, the Zoho Commerce login helps in understanding the user journey behavior on a site for determining what is working and what might need some extra help or focus. With the help of personalized marketing based on the funnel analytics and customized reports, one can figure out what the customers need that is not being provided. A much better experience can be created with every change and update.
2. Creating and Individualizing
E-commerce has an extremely competitive environment and one must make sure that the brand presence on a website completely captures a message and the overall tone that must be portrayed. It might feel overwhelming in case you are just about to begin, and if you have an idea in mind for an online shopping experience, Zoho Commerce helps in the actual binding process.
One can experiment with a variety of layouts and the methods to present content or a product with easy to use drag and drop tools. These templates are intuitive and they will be streamlined for mobile and desktop just so that there is never a worry to duplicate the work.
Zoho Commerce is an E-commerce software that can assist at the beginning of that communication feature without giving up on a brand’s essence or the comprehensive website experience. It also helps in understanding the best optimization strategy for a website so that a brand can generate an increased user base.
3. Online Store Management
Building an online storefront is a lot more than only developing a website and all the factors that go into the design. The fact that selling a service or a product to an entirely qualified audience demands for an engaging and a positive brand experience.
To fulfil the order of a seamless payment process, the customers should have a positive engagement with the website. Zoho Commerce helps in managing the elements of a process such as managing and tracking inventory while maintaining the best ways for communicating information.
The team also guides you through the handling and shipping methods because you will need to create a reliable relationship with a vendor who can support the needs. Payment processing compliance within specific states is another area where Zoho Commerce helps a lot in online store management. Besides this, as the website grows, there will be a need to grant access to some capabilities in a website that helps in managing the demand and Zoho Commerce helps in administering access while creating a customized solution for every stakeholder.
Zoho Commerce comes with a special drag and drop store builder, inventory, product, order, and shipping management tools, real-time reports, and multiple payment gateways. Your online storefront is now only a click away.
The E-Commerce website helps in doing the following things within five steps:
- Designing Simply: The drag and drop feature in Zoho Commerce helps in bringing a website to life. In case you have any coding experience, there will be never any need for it.
- Adding Products: Adding or importing the products including the specifications, images and descriptions.
- Showcasing Products: Organizing the products into various categories and collections makes it easy for the customers to find them and for the business to sell them.
- Instantly Live: You can go online within one click and see the updates reflected on a mobile optimised website almost instantly.
- Payment, Shipping, and Taxes: Include all the payment gateways and location centric tax rates and the shipping options to the store.
After the store is live, Zoho Commerce helps in doing the following things:
- From the time when the orders are made to the time when they are delivered, one can track and fulfil numerous orders from a single screen only.
- The inventory stock management helps in organizing and keeping tabs on the stock levels for an easy buying experience. The low stock alerts make sure that one never has to cancel a buy.
- The dashboard of Zoho Commerce helps in getting a bigger picture with a real time report to reflect the finer details.
Artificial Intelligence Benefits of Zoho Commerce
- Recommendations: Almost each visit to the store makes the AI much better at recommending products to the future visitors. You can experience considerable growth assisted by an efficient AI.
- Detecting Fraud: Artificial intelligence is at all times on the search for any fraud transactions. Some of the benefits such as Spam IP identification and the payment steps tracking.
- Optimized for Search: Irrespective of the pages or products, the SEO tools of Zoho help in making it simple to rank much higher than all the important search with an comprehensive in-depth traffic analysis and easy metadata management.
Building an Online Store With Zoho Commerce
The platform of Zoho Commerce makes the process of selling a lot simpler. You just have to find a product for selling and you can start selling online.
- Pixel Perfect Store: Zoho Commerce helps in virtually designing an online store without having any kind of complex code. Drag and drop to make the store pixel perfect. The templates are designed for simple navigation on any kind of device to make sure that the shopping experience is great.
- Report Making: Making informed decisions with the help of the store’s reports and analytics is an important benefit that building an online storefront with Zoho Commerce offers.
- Inventory: When it is about online selling, things such as order processing and stock management become extremely important. Zoho Commerce always ensures that one maintains the right amount of stock so that it gets replenished at the right time.
- Rating: You can advocate a product through the product comments and ratings which helps in improving the performance of a product considerably.
- Integrations: Zoho Commerce helps to integrate the online stores with other popular and favourite Zoho products including the Books, Inventory, CRM, and SalesIQ without any hassle of a third party interference.
- Discounts: Other than this, there can also be a scope of increasing profits with the help of discounts. One can set up a store wide discount that can help the brand doing really well in the long run.
- Alerts: You can stop losing out on the sales in case the items are out of stock. The software will send an alert when the stocks are running low so that they can rightfully get filled again.
- Shipping Rates: Zoho Commerce helps in creating zone wise shipping rates for shipping the products out.
- Sales Tax: Zoho Commerce helps in making the tax day worries a thing of the past. You can set and automate the sales tax rules so that they are always in compliance.
- Payment Gateways: Zoho Commerce helps in choosing some of the best payment gateways for safe and easy online transactions.
Making a Move to Adopt Zoho Commerce
In case, you are the owner of a brick and mortar business is not doing well and you are looking to expand the operations then there are two important options, either an online store or an additional physical branch. Although an entirely new store can be great to play for the strengths, when you go online the geographical reach will be innumerable.
A profound online presence is one of the best assets that any business can have in today’s world. To begin, it can cost less as compared to opening and managing a retail outlet. With an online store, you will only be paying for the site domain, associated supply chain costs and a website.
In addition, an e-commerce store gives access to a broad customer base that is unconstrained by geography and also enables the shoppers to visit at any time of a day. Many retail sales are happening online and this is a number that is on the rise. If you own business, then the time is now to move online so that you don’t miss out on serving any customers online. Now that you finally know that an e-commerce store is a great option for growing a business, take action and begin now.
Conclusion
Building an online storefront with the help of Zoho Commerce is very easy. You can start today with the help of some experts who work with
Encaptechno and begin to reap maximum benefits. If you are interested in taking your business to the next level then take a step in the right direction and reach out because we will help you with a seamless functioning of Zoho Commerce.
Recent Topics
Meta and Facebook data report discrepancy
I have been currently gathering manually facebook follower data thru meta. In zoho marketing plus the social media reporting only allows for page likes, and so there is a discrepancy with the data. please the difference in files attached. Is there way
Develop and publish a Zoho Recruit extension on the marketplace
Hi, I'd like to develop a new extension for Zoho Recruit. I've started to use Zoho Developers creating a Zoho CRM extension. But when I try to create a new extension here https://sigma.zoho.com/workspace/testtesttestest/apps/new I d'ont see the option of Zoho Recruit (only CRM, Desk, Projects...). I do see extensions for Zoho Recruit in the marketplace. How would I go about to create one if the option is not available in sigma ? Cheers, Rémi.
Unlocking New Levels: Zoho Payroll's Journey in 2025
Every year brings its own set of challenges and opportunities to rethink how payroll works across regulations and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and control as they grow.
Can I export all attachments from Zoho CRM?
Can I export all attachments from Zoho CRM?
Please can the open tasks be shown in each customer account at the top.
Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
What's new in Zoho Sheet: Simplify data entry and collaboration
Hello, Zoho Sheet community! Last year, our team was focused on research and development so we could deliver updates that enhance your spreadsheet experience. This year, we’re excited to deliver those enhancements—but we'll be rolling them out incrementally
Community Digest — Noviembre y Diciembre 2025
¡Hola, Comunidad de Zoho en Español! Cerramos el año de la mejor forma con nuestro último Community Digest de 2025, donde podrás encontrar las últimas novedades de nuestros productos. ¿Todo listo para empezar 2026 con el mejor pie? ¡Vamos a ello! Zoho
Zoho Projects Plus’ 2025- the year we launched
We’ve been building project management tools for the past 19 years, and a question we often hear is: Different teams in our organization prefer different project management methods; while the development team prefers agile, the marketing and sales teams
Why can't we change the Account type from an Expense to an Asset?
Like the question. Why in QuickBooks for example if I mistakenly created an account as an expenses and I already captured information in those accounts, I can just change the account type from expense to asset
Move email between inboxes?
Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish this
Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?
Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted
How do you print a refund check to customer?
Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
Data Import | Zoho Analytics Custom Query Window Size
Please increase the window size for the Custom Query Data Import. It's impossible to work with such a small query window.
Company Multiple Branch/ Location Accounting
Hi All, anyone know whether company can maintain their multiple Branch Accounting in Zoho Books. It will be chart of Accounts & Master Data will be same but different report available as per per Branch. Thanks & regards, Vivek +91 9766906737
Zoho Books Invoices Templates
It would be really helpful to have more advanced features to customise the invoice templates in Zoho Books. Especially I´m thinking of the spacing of the different parts of the invoice (Address line etc.). If you have a sender and receiver address in
Support for Developing Zoho Recruit Extensions via Zoho Sigma
Hi, I’m interested in building an extension for Zoho Recruit using Zoho Sigma. However, when I navigate to Sigma and attempt to create a new extension (via the "New Extension" option), Zoho Recruit does not appear as a listed service—only options like
Email Administrators! Join our tips & troubleshooting series
Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges
Notes badge as a quick action in the list view
Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
Deprecation of the Zoho OAuth connector
Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
Personalize your booking pages with Custom CSS
Greetings from the Zoho Bookings team! We’re introducing Custom CSS for Zoho Bookings, designed to give you complete control over the look and feel of your booking pages. With this new feature, you can upload your own CSS file to customize colors, fonts,
Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics
Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn
No OR Filter for Views with a Related Modules Criteria
We would like to create a Deal View where the User can see all their deals. For that, we would need an OR to connect the criteria. One of the Fields is a "multiselect User", these (Related Modules Criteria) can only be Filter with an AND. Even between
Import Function: ONLY update empty fields
When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty
Sales IQ Chat Widget is Only Displaying Last Name
Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!
Free Webinar: Zoho Sign for Zoho Projects: Automate tasks and approvals with e-signatures
Hi there! Handling multiple projects at once? Zoho Projects is your solution for automated and streamlined project management, and with the Zoho Sign extension, you can sign, send, and manage digital paperwork directly from your project workspace. Join
Begin the year with best practices in the Zoho Desk mobile app : Part 2
In focus: Optimizing collaboration and supervision Let's begin 2026 with Part 2 of our tips series on driving your ticketing operations at your fingertips. In Part 1, we explored streamlining operations within tickets. This helped individuals at Omniserve
Can we disable add to cart in Zoho Commerce?
Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
How to update "Lead Status" to more than 100 records
Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
Zoho DataPrep and File Pattern configuration
I'm using Zoho data prep to ingest data from One Drive into Zoho Analytics... The pipeline is super simple but I can't any way to get all the files that I need. Basically I need to bring all the files with a certain pattern and for that I'm using a regex
JWT Token authentication problem that sometimes generates infinite redirect loops
Description : Nous proposons un bouton sur notre plateforme permettant de rediriger l'utilisateur vers le portail ZohoDesk via un jeton JWT pour une authentification transparente. Cependant, il arrive que certains utilisateurs soient pris dans une boucle
Zoho desk desktop application
does zoho desk has a destop applicaion?
How do I bulk archive my projects in ZOHO projects
Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
ZOHO Work Drive Back Up
I am looking for a ZOHO Work Drive backup solution. Something that is cloud based. There's lots of these kinds of options for Google Drive and other providers, but I have not seen anything for WorkDrive. Any suggestions?
ZOHO Reports - Filter Logic?
Hi, I need a way to apply filter logics such as ((1 AND 2) OR 3). All I can see as of now is a way to enter different AND filters in the respective filter column. But how can I add an OR filter? Any advice would be highly appreciated. Mark
Scanned Doc - selecting Item overwrites Rate
I have a Vendor Invoice which was uploaded to Documents. I select Add To > New Bill. The OCR is actually quite good, but it is reading an Item Description instead of an Item Number. I remove the description and select the correct Item Number... and it
Recruit API search
Hi all, Attempting to call the search api endpoint from Postman using the word element as mentioned in api docs Search Records - APIs | Online Help - Zoho Recruit When making the call to /v2/Candidates/search?word=Saudi receive response of { "code": "MANDATORY_NOT_FOUND",
Saving reading position + Keep screen on
While Zoho Notebook is excellent for saving and annotating articles, its utility is severely limited by the lack of reading progress synchronization. On the Android app, if a user exits a long note after reading 50%, the app fails to save the position.
Multiple Vendor SKUs
One of the big concerns we have with ZOHO Inventory is lack of Vendor Skus like many other inventory software packages offer. Being able to have multiple vendor skus for the same product would be HUGE! It would populate the appropriate vendor Sku for
Zoho LandingPage is integrated with Zoho One!
Greetings to the Zoho One users out there! We're delighted to let you know that Zoho LandingPage is available in Zoho One too! With Zoho LandingPage, you can host custom-made landing pages, and persuade the visitors to dive deeper by making further clicks,
Android app sync problem - multiple devices have same problem
Hello, I am having a problem with synchronization in the Android app. When I create a drawing, the data does not sync correctly—only a blank note is created without the drawing. I tested this on multiple devices, including phones and tablets, and the
Next Page