Cliq Bots - How to make a bot respond to your messages?

Cliq Bots - How to make a bot respond to your messages?

Bots are just like your buddies with whom you can interact. They carry out your tasks, keep you notified about your to-dos and come in handy when you need constant updates from a third party application. 

So, how can you make your bot respond to a message?

The bot message handler is a piece of code triggered when a message is sent to the bot. Message handlers help you customise your bot responses to make it look conversational. The message input from the user can be either a string or an option selected from the bot suggestions. 

Let us try building a utility bot, that will bring us the top news from a particular category chosen from the list of suggestions. 
The sample workflow on triggering this handler is given below. 
  • The user pings the bot to get a list of current top trending news. 
  • Message handler of the bot identifies a keyword from the user's input and is triggered to respond with a list of categories for the user to choose from. 
  • Once the user selects an option, the message input is again captured to call the corresponding API.
  • This API response is shared by the bot to the user in a card format!
A sample code snippet for the above-mentioned scenario is given below. Take a look!

  1. response = Map();
  2. categories = {"Business","Entertainment","Gaming","General","Health-and-Medical","Music","Politics","Science-and-Nature","Sport","Technology"};
  3. if(message.containsIgnoreCase("NEWS") || message.containsIgnoreCase(" BREAKING NEWS") || message.containsIgnoreCase("HEADLINES"))
  4. {
  5. list = List();
  6. for each  category in categories
  7. {
  8. entry = Map();
  9. entry.put("text",category);
  10. list.add(entry);
  11. }
  12. suggestion = Map();
  13. suggestion.put("list", list);
  14. response.put("text","Hey " + user.get("first_name") + " ,choose one option from the list! I can help you with these. :smile:");
  15. response.put("suggestions",suggestion);
  16. }
  17. else if(categories.containsIgnoreCase(message))
  18. {
  19. url = getUrl("https://newsapi.org/v2/top-headlines?category=" + message.toLowerCase() + "&language=en&apiKey=<Insert_API_Key>");
  20. newslist = url.get("articles");
  21. rows = List();
  22. count = 0;
  23. for each  news in newslist
  24. {
  25. count = count + 1;
  26. row = Map();
  27. row.put("Headline",news.get("title"));
  28. row.put("View Link","[Read More](" + news.get("url") + ")");
  29. if(count <= 10)
  30. {
  31. rows.add(row);
  32. }
  33. }
  34. return {"text":"Hello! Here's the top news in the " + message + " category!","card":{"theme":"modern-inline","title":"Hi " + user.get("first_name") + " :smile:"},"slides":{{"type":"table","data":{"headers":{"Headline","View Link"},"rows":rows}}}};
  35. }
  36. else 
  37. {
  38. return {"text": "Hello There, this looks like an invalid category! Just try typing *News* or *Breaking News* or *Headlines*"};
  39. }
  40. return response;



The bot message handler is the easiest way to get started with building an interactive bot. So get started with it right away! 

Few useful links:




Comments and suggestions are welcome!

Best,
Manasa
Cliq


    • Sticky Posts

    • Customer payment alerts in Zoho Cliq

      For businesses that depend on cash flow, payment updates are essential for operational decision-making and go beyond simple accounting entries. The sales team needs to be notified when invoices are cleared so that upcoming orders can be released. In contrast,
    • Automating Employee Birthday Notifications in Zoho Cliq

      Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
    • Accelerate Github code reviews with Zoho Cliq Platform's link handlers

      Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share
    • App Spotlight : PagerDuty for Zoho Cliq

      App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. In today's fast-paced world, seizing every moment is essential for operational
    • Automate your status with Cliq Schedulers

      Imagine enjoying your favorite homemade meal during a peaceful lunch break, when suddenly there's a PING! A notification pops up and ruins your moment of zen. Even worse, you might be in a vital product development sprint, only to be derailed by a "quick