Introducing Twilio, Vonage, Ezeetel, Quickbooks and 15 more extensions for Zoho CRM

Introducing Twilio, Vonage, Ezeetel, Quickbooks and 15 more extensions for Zoho CRM



In addition to 500+ Zoho CRM extensions, Zoho Marketplace released 19 more extensions for Zoho CRM in the month of August 2021. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people improve performance effortlessly.


MicroHost Cloud Telephony for Zoho (For Zoho CRM, Desk, Recruit and Bigin) 
MicroHost Cloud Telephony for Zoho integrates a Cloud PBX into Zoho so you can monitor call recordings and see who is calling, as well as make calls from your Zoho account. Get pop-ups for inbound and outbound calls, access call recording within Zoho, and more.


Use the Twilio SMS extension to message your Zoho CRM leads, contacts, accounts, and deals. Automatically load contact data into Twilio's Send SMS form and enable Twilio SMS communication without leaving Zoho CRM.


Streamline your accounts and sync customer data between Zoho CRM and QuickBooks. Sync data to and from the CRM Customers and Inventory modules. Keep your CRM and accounting software updated with real-time information.


No more switching back and forth to view invoice details. The QuickBooks Online Extension for Zoho CRM allows sales agents to access customer invoice details from QuickBooks Online and view it for the corresponding contact inside the Zoho CRM Contacts module. 


Turn Excel spreadsheets with any calculations into web applications and integrate them into Zoho CRM with a click. Use data from Zoho CRM to trigger spreadsheet calculations, populate custom fields in Zoho with calculated results, and more. 


Send personalized and bulk SMS to your leads and contacts directly from Zoho CRM. Create SMS templates, add signatures, and track their approval status, all from Zoho CRM. View the history of all the SMS messages sent in a custom module and in the related list for each lead and contact record.


Reward employees instantly with Spin the Wheel for Zoho CRM. Boost employee morale by adding fun and excitement to your work environment. Increase compliance by rewarding employees for completing desired tasks and more.


Save time spent making calls and qualifying leads: SalesCoaching for Zoho CRM makes it easier to qualify better leads. Automate the process of calling using Twilio and automatically update the sentiment, lead score, and lead stage using machine learning and AI.


Work more efficiently with the Ezeetel telephony integration for Zoho CRM. Help teams streamline their work with intuitive tools such as screen pops for incoming and outgoing calls, click-to-dial feature, and call logging.


Save contact details for potential leads and customers using CF7 forms and send them over to Zoho CRM. Associate contact form submissions with an existing account or create a new account. Add notes and tags to CF7 entries from Zoho CRM and more.


Verify phone numbers within Zoho CRM. Define and set the country field automatically by the phone number. With Phone Verifier's intuitive UI representation, you can validate phone numbers in a single click.


Send bulk SMS messages to leads, contacts, accounts, and deals in Zoho CRM. Create SMS templates with available field tags from the Leads, Contacts, Accounts, and Deals modules in Zoho CRM and more. 


The CNPJ and CPF query application allows you to enrich your data in the Zoho CRM Leads and Accounts modules, with data obtained from the Department of Federal Revenue of Brazil. Pull all the information available at the Department of Federal Revenue of Brazil right into Zoho CRM.


Send LinkedIn contacts to Zoho CRM in real time and supercharge your LinkedIn prospecting. Map fields like name, email address, phone number, and organization to automatically create new leads in Zoho CRM. Convert the leads into Zoho CRM contacts or use them in Zoho Campaigns.


Synchronize files and folders between your Zoho CRM and Google Drive accounts. Browse, add, delete, and modify files and folders in Zoho CRM records, choose the desired location for the Leads and Deals modules, and sync them to the integrated Google Drive account.


The Bpost addess lookup extension for Zoho CRM provides you with a pop-up window for immediate entry of a valid postal address in Belgium. It understands that addresses in Brussels can be in French and in Dutch and will make suggestions based on the language you're using while typing.


Connect Vonage SMS to Zoho CRM and send messages to all your leads, contacts, and accounts using your Vonage phone number. Texts are recorded under Activities for each record in Zoho CRM. Get instant delivery reports and more. 


Move your business contacts from Bisnode to Zoho CRM to manage your business more effectively. Bisnode syncs your information weekly so the data in Zoho CRM is always updated. Search for a contact by company name, worksite, or employment.


Easily find all the corporate info for your leads and accounts with a single click. Start typing the name of the organization in the Leads and Accounts modules in Zoho CRM to find the SIREN SIRET details of the organization.


Explore Zoho Marketplace for all Zoho CRM extensions here.
Check out all the new extensions released in August 2021 here.

    • Recent Topics

    • CRM for email in Outlook: how to ignore addresses?

      We’re using the "Zoho CRM for email" add-in for Outlook. When opening an email, the add-in displays all email addresses from the message and allows me to add them to the CRM or shows if they’re already contacts. However, sometimes people listed in To
    • Custom order for Current Stage (Blueprint field)

      Hi! I suggest adding the option to set a custom order in reports for the Blueprint field ‘Current Stage’. Currently, these fields can only be sorted in ascending or descending order. Thanks!
    • Webhooks Limit Exceeded

      Today, I received an error message saying, 'Total number of Webhook call exceeded', but when I look at Manage > Billing, it doesn't look like any of my invokeURL calls are being logged. Following the advice from this thread: https://help.zoho.com/portal/en/community/topic/webhooks-daily-limits-in-zoho-creator
    • Enhancing Zia's service with better contextual responses and article generation

      Hello everyone, We are enhancing Zia's Generative AI service to make your support experience smarter. Here's how: Increased accuracy with Qwen One of the key challenges in AI is delivering responses that are both contextually accurate and empathetic while
    • CRM E-mail Sync from Outlook

      We are exploring Zoho as a possible new solution for our company. We are trying to understand further on how e-mail sync works. We use outlook. Our current CRM logs anytime we e-mail a customer so we can see in the CRM the message sent to the customer.
    • Run your help desk on your schedule

      In business, time is of the essence. This is especially true in a function like customer service, where KPIs such as response time and agent availability are the measures of success. Perhaps the most crucial consideration one needs to make about time is your hours of operation. These set expectations for your customer and for employees. To make communicating this information easier, we've revamped the way business hours and holiday lists work in Zoho Desk.   In order to accommodate teams that work
    • The Customer Happiness REST API is broken

      1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per
    • Account in Quick View Filter

      I have a report that I often run against a specific Account. Every time, I have to go into the edit menu and change the Advanced Filter. I would prefer to use the Quick View Filter, but it does not allow me to use the one and only field that makes any
    • Can the Product Image on the Quote Template be enlarged

      Hello, I am editing the Quote Template and added ${Products.Product Image} to the line item and the image comes up but it is very tiny. Is there anyway that you can resize this to be larger? Any help would be great! Thanks
    • Automatic Department and Employee Sync Between Zoho One and Zoho People

      Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.
    • Zoho Expense and Chase Bank Visa credit cards - Direct Feed?

      Our company uses JP Morgan Chase Visa credit cards. We can't be the first to try and use a combination of Zoho Expense + Chase Bank + Visa Credit Cards --- anyone successful with this combination? 1. The direct feed automation isn't working. When I go
    • Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato

      " Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato" Hi need to send email, how can fix this? Thanks, Alice
    • Notes of Tasks in Zoho CRM

      Hello, Is there a way to filter the Notes that appear on a Task to only show the notes related to that specific Task and not display all the Notes of the objects related to that Task (Accounts, Contacts, Deal, etc). In essence, our team struggles to understand
    • Contact's title in "Contact Role Mapping"

      When I'm creating a deal, I'd like to see the contacts title in the listing. Right now, I only see this: How can I get the contact's title in there?
    • How do I filter contacts by account parameters?

      Need to filter a contact view according to account parameter, eg account type. Without this filter users are overwhelmed with irrelevant contacts. Workaround is to create a custom 'Contact Type' field but this unbearable duplicity as the information already
    • Image inputed in Zoho Form were displayed to small in exported version

      Good evening, my name is athallah, i am a trainee in government office Right now, i use Zoho form to digitalize an airfield monitoring form. my problem is, the image were to small to displayed in exported version. it really bad for formal presentation
    • API. How do I get responses submitted to the form?

      Hi, I'm trying to retrieve a list of form responses via the API. I've created a Self Client application in API Console. What scoup should I enter? What are the endpoints? Is there documentation on this anywhere? I've wasted a lot of time searching. GPT
    • Question about Zoho CRM Professional plan users

      Hello! I have a question about the Zoho CRM Professional plan. Is the pricing charged per user or per organization? Are there any free users included in this plan, or do I need to pay for each additional user separately? Thank you!
    • Communicating with emojis

      On July 17, we celebrate World Emoji Day! We're a bit late 😐 sharing insights about this day. But we just couldn't let it pass without a mention 😊 because emojis have a meaningful connection with customer service 💬 🤝. We do not want to miss out on
    • I’ve noticed that Zoho Sheet currently doesn’t have a feature similar to the QUERY formula in Google Sheets or Power Query in Microsoft Excel.

      These tools are extremely helpful for: Filtering and extracting data using simple SQL-like queries Combining or transforming data from multiple sheets or tables Creating dynamic reports without using complex formulas Having a Query-like function in Zoho
    • Zoho Books | Product updates | October 2025

      Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple
    • Changing the Default Search Criteria for Finding Duplicates

      Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
    • Microsoft Teams now available as an online meeting provider

      Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings
    • Is it possible to create a word cloud chart in ZoHo Analystics?

      Hi there, I have a volume of transaction text that I would like to analyse using word cloud (or other approcah to detect and present word frequency in a dataset). For example, I have 50,000 records describing menu items in restaurants. I want to be able
    • Help integrating Aircall into Zoho CRM

      Hi all, We are need to get better AirCall integration into Zoho. We have configured in the Aircall dashboard but we have not done the Zoho side. We cannot see Zoho CRM information on incoming calls. And we calls and text's are not being logged. Specifically
    • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

      Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
    • Shopify Extension no longer working in CRM

      Zoho CRM and Extension are no longer working properly. We have used Shopify Basic for years. All of the sudden it stopped working, then started working again, and now no longer working again. There are several ways for Personal Information to sync from
    • How to keep track of bags, cans, drums of inventory?

      We buy and sell products that are packaged in bags 🛍️, cans🥫, drums🛢️, etc. with batch numbers. When we get a shipment of one of the products, how do we track we received (say) 10 cans each of 5L of a product and maybe we received 10 cans of another
    • Easy third party collaboration: Zoho Flow Integration

      Third-party integrations extend your project functionality with improved workflow, and data processing. With Zoho Flow integration you can include multiple third party actions into your project or task automation. Add Zoho Flow action in Workflow rules
    • Zoho Inventory - How to pay a supplier up front then receive multiple deliveries

      How do we manage situations where we pay a supplier up front, then the receive the products in increments? Example Workflow: Create Purchase Order > Receive Bill for full amount > Receive Items 2 or more deliveries. Currently, once a Bill is created against
    • Introducing Configure, Price, Quote (CPQ) in Zoho CRM | Public early access 2023

      Greetings Customers! We're excited to announce that the CPQ feature will soon be available in Zoho CRM and accessible to all accounts using the Professional, Enterprise, and Ultimate editions. We've opened this feature to select customers, and it'll be
    • need to upload from airtable to google drive

      I have a zapier zap that automates between airtable and google drive. When a customer uploads a new file into airtable via a client portal interface, zapier uploads that file into a folder linked to that customer's project record. I need to replicate
    • Create folder is fetch fails

      coming from zapier... zapier has a google drive task that searches for a specific folder in google drive, and if it fails to find the folder it will create a folder based on the search criteria, and contine along the singluar path of the flow. Trying
    • how to edit the converted lead records?

      so I can fetch the converted leads records using API (COQL), using this endpoint https://www.zohoapis.com/crm/v5/coql and using COQL filter Converted__s=true for some reasons I need to change the value from a field in a converted lead record. When I try
    • "Pivot Table" Conditional Formatting

      Team, I there a way to use conditional formatting a "Pivot Table"  report? Thanks, Arron Blue Pumpkin Hosting | Solutions Made Simple
    • Good news! Calendar in Zoho CRM gets a face lift

      Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities
    • Zoho Bookings <> CRM integration

      Hello Zoho community! We are enabling our Zoho Bookings <> CRM integration. What is the workflow if the integration detects that the contact already exists in the CRM? Does it create a duplicate record? Overwrite the record? Merge the record? (in this
    • Cannot reject empty expense report

      Hello, We are currently having issues with two empty expense reports where if we try to reject them, either manually or through the REST API, we get error 114016, which says some of the expenses have already been billed and must be removed. I'd appreciate
    • Every time an event is updated, all participants receive an update email. How can I deactivate this?

      Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community: https://help.zoho.com/portal/ja/community/topic/any-time-an-event-is-updated-on-zohocrm-calendar-it-sends-multiple-invites-to-the-participants-how-do-i-stop-that-from-happening
    • Use of Zia within Forms

      I have noticed that recently you have added Zia to help create forms from scratch. Would it be possible to add Zia functionality to free text fields for form submissions or if this is already on the roadmap an ETA for this please? We have a lot of field
    • Next Page