Welcome to TransMail community

Note: TransMail is now ZeptoMail. Click here to know more.

Hi everyone,

Welcome to TransMail's community forum. Though TransMail has been in use inside Zoho for nearly half a decade, we only recently launched it as a service to all of you. We'd firstly like to thank all of you for the great response and feedback you have extended to TransMail since its launch in November 2020.

What is TransMail?

For the benefit of the uninitiated, let me start off by addressing the most  basic question: What is TransMail?

TransMail is a secure and reliable transactional email sending service from the creators of Zoho Mail. Over the past couple of years, we identified that the struggle of consistently delivering  transactional emails is common to many businesses. TransMail was crafted to address this need. By being an exclusive transactional email service and by eliminating marketing emails from our platform, we help businesses to deliver transactional emails to their customers without any delay.

What is the difference between TransMail and Zoho Mail?

This is the next most common question we come across: How are TransMail and Zoho Mail different?

TransMail is exclusively for sending automated transactional emails from your website or application to your users. For example, password reset emails, order confirmation emails etc. Zoho Mail on the other hand is used to send business emails by employees of an organization. It is meant for one-on-one or group email collaborations. While these services come from the same creator, they are completely separate products that can be used independent of each other.

What is this community for?

The TransMail community is your space. Customer feedback and suggestions drives us in the right direction and keeps us motivated. This community aims to bridge the gap between us and the customer. You can discuss topics with fellow users, share your thoughts and ideas about TransMail, while also having a space to reach out to experts for immediate help. This community will also keep you informed of new features and enhancements in TransMail.

Get started for free today and keep your feedback coming!

Take a look at our recent blogs: https://www.zoho.com/blog/transmail

For detailed instructions to use TransMail: https://www.zoho.com/transmail/help/

You can follow the TransMail Twitter handle for regular updates and write to support@transmail.com if you're facing any issues. 

• Topic Participants

• Nikkitha Senthil

  

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• TransMail has a new name—ZeptoMail!

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• TransMail Overview

  Note: TransMail is now ZeptoMail. Click here to know more. Hey there! It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMail

• Welcome to TransMail community

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