Updates in Workplace| Jan and Feb 2022

Updates in Workplace| Jan and Feb 2022

Hello Community,

Hope you're all doing good and staying safe. We at Workplace, have some important updates to aid you in increasing your productivity.

Here are the product-wise updates for the months of Jan and Feb - 2022:

Zoho Mail

Clear clutter and get rid of spams in Streams

Keep your Streams thread tidy by moving the outdated and unwanted posts and emails to trash. You can also mark emails as Spam in email-enabled groups. Learn more.

Zoho WorkDrive

Preview support for raw image file formats

Zoho WorkDrive now supports generating previews and thumbnails for raw image file formats. Know more.

Anytime! Anywhere!

When you save files and folders using the WorkDrive mobile app for Android and iOS, you can access them from anywhere (even if you don't have internet access). Learn on the move.

Zoho Cliq

Have contextual conversations with @mention in Cliq

Avoid miscommunication in Cliq channels by @mentioning the person to whom the messages are attributed or addressed.

All new Cliq meeting extends support for iOS!

Cliq meeting enables you to create and start a meeting instantly by adding users from both your and external organizations. Now, the Cliq Meeting support has been extended to all iOS devices. Find out how.

Choose the suitable message display view

Cliq offers a range of message display options (classic, monochrome, bubbles) to choose from, based on your preferences. Learn more.

Zoho Writer

Add dynamic charts in merge

Popular chart types like column charts, bar charts, pie charts, doughnut charts, and line charts can be dynamically created and embedded in your documents while merging them. Read more.

Enhanced drawing editor and improved document fidelity

When you customize the shapes and designs in your documents, use our enhanced drawing editor to organize them easily. We've also addressed your concern about document fidelity. You can now use Zoho Writer to edit Microsoft Word documents without worrying about the formatting. Read on.

Document merging is now a breeze

In Writer, document merging has been improved to make the process more automated and customizable. Know more.

Go through the updates, make use of them to have an improved experience and let us know your feedback and suggestions in the comments section.

Watch this space for latest updates in Workplace. Until next time, stay safe and healthy.
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