Beste Zoho Benelux Community,
Elke maand brengen we de Community Digest uit om onze gebruikers te informeren over de mijlpalen en talloze updates in onze producten. Februari markeert de start van de langverwachte Zoholics kaartverkoop, de viering van 100+ WordPress plugin integraties in Zoho Flow, de 10e verjaardag van Zoho Social, de nieuwe mogelijkheid om direct mail te versturen binnen de Cases module in CRM en de officiële release van LiveCase in Zoho Show. Laten we samen ontdekken wat er in de maand februari heeft plaatsgevonden in de Zoho Benelux Community!
Bestel vandaag nog uw tickets voor Zoholics 2025!
Zoholics Benelux en Nordics is eindelijk terug, en u kunt uw tickets nu hier bestellen! Met twee jaar in de planning, kunt u een echt bijzonder Zoholics ervaring verwachten in 2025...
Gedurende twee dagen voorzien wij u van informatie over onze nieuwste productreleases, actuele masterclasses van experts en inzichtelijke klantenpanels. Uw favoriete 1-1 sessies met technische experts zullen ook terugkeren, evenals een hal vol bruisende stands en interactieve ervaringen in ons expocentrum voor Zoho Partners. Het bekende lekkere eten, de geweldige goodies en de overvloedige netwerkmogelijkheden zijn vanzelfsprekend.
Maar we introduceren dit jaar ook een aantal nieuwe elementen voor Zoholics. We hebben een nieuwe locatie (hallo NBC Congrescentrum!). We organiseren een nieuwe awards ceremonie om bijzindere prestaties van onze klanten in het zonnetje te zetten. En de grootste verandering is dat we de traditionele tracks hebben ingeruild voor gecertificeerde productworkshops, zodat elk lid van uw team zijn of haar softwarevaardigheden kan verbeteren.
Bestel vandaag nog uw tickets voor Zoholics 2025 hier!
We vieren 100+ WordPress plugin-integraties in Zoho Flow
We zijn verheugd om een belangrijke mijlpaal met u te delen - Zoho Flow ondersteunt nu meer dan 100 WordPress plugin integraties! De Zoho Flow plugin in WordPress heeft ook 4000+ downloads bereikt. Deze prestatie komt slechts zeven maanden nadat we de 50 plugins in onze WordPress integratie galerij hebben overschreden. Met deze integraties kunt u workflows automatiseren tussen uw WordPress ecosysteem en meer dan 1.000 zakelijke apps. Van e-commerce en online formulieren tot marketingautomatisering en CMS, u kunt nu taken stroomlijnen tussen afdelingen en teams zonder afhankelijk te zijn van meerdere integratieplugins, aangepaste code of verschillende integratieplatforms. Ontdek alle plugins hier.
Zoho Social wordt 10 jaar!
In de afgelopen tien jaar heeft Zoho Social zich ontwikkeld tot een krachtige tool voor het beheren van sociale media. Van LinkedIn tot WhatsApp tot Threads, de software stelt bedrijven van alle groottes in staat om eenvoudig hun social media accounts bij te houden en te beheren.
Er zijn belangrijke mijlpalen bereikt, zoals meer dan 10 miljoen verzonden berichten en meer dan 100 miljoen gepubliceerde posts... Dit wakkert het vuur van onze ontwikkelaars aan om te blijven groeien en de functionaliteit van Zoho Social te verbeteren, en er is ons verteld dat automatisering hoog op de prioriteitenlijst staat voor de komende tien jaar.
Van harte gefeliciteerd Zoho Social!
Lees de volledige aankondiging hier.

Direct e-mails versturen via de Cases module in CRM
De mogelijkheid om e-mails te versturen vanuit de Cases module, waar gebruikers reikhalzend naar hebben uitgekeken, is nu beschikbaar, net als in de andere modules. Cases is een module in Zoho CRM die speciaal is ontworpen voor het beheren van supporttickets. Als uw organisatie een helpdesk of een vergelijkbare tool heeft, kan een gebruiker de tickets direct vanuit de Cases module oplossen.
Voorheen moesten gebruikers naar de module Contacten gaan om een e-mail te versturen over een case. Bovendien verschenen bij het bekijken van gegevens van een contactpersoon alle e-mails die aan de contactpersoon waren gekoppeld, waardoor het lastig was om e-mails te vinden die betrekking hadden op een specifieke zaak.
In deze verbetering kunnen gebruikers ervoor kiezen om alle casusspecifieke e-mails te bekijken die naar de gekoppelde contactpersoon zijn verzonden vanuit de module Zaken, waardoor extra context wordt geboden. Gebruikers kunnen nu ook individuele e-mails en massamails rechtstreeks vanuit de module Zaken naar de gerelateerde contactpersoon sturen.
Bekijk deze verbetering hier in meer detail.
Maak kennis met LiveCast in Zoho Show
Naarmate de wereld digitaal verandert, verdwijnt vaak de menselijke maat in de manier waarop we dingen doen. In zo'n scenario kunnen persoonlijke contacten het verschil maken - of u nu uw volgende grote idee presenteert, een teamtraining geeft of een klantpresentatie geeft.
Eén manier om deze connecties op te bouwen is door uw publiek u te laten zien terwijl u presenteert. Om dit mogelijk te maken, introduceren we nu LiveCast in Zoho Show!
Met deze functie kunt u uw live video in dia's weergeven, zodat uw publiek zowel uw aanwezigheid als uw inhoud kan zien.
Ontdek hier hoe u deze functie inschakelt.
🎉 Word lid van de Zoho Benelux Community en blijf op de hoogte! 🎉
Blijf op de hoogte van het laatste nieuws, productupdates, exclusieve evenementen en nog veel meer. Bent u al lid? Blijf dan deelnemen en help de Zoho Benelux Community te laten schitteren! 🌟
Zoho Benelux & Nordics Team
Recent Topics
[Product Update] TimeSheets module is now renamed as Time Logs in Zoho Projects.
Dear Zoho Analytics customers, As part of the ongoing enhancements in Zoho Projects, the Timesheets module has been renamed to Time Logs. However, the module name will continue to be displayed as Timesheets in Zoho Analytics until the relevant APIs are
Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI
Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over the
Can you prevent closing Ulaa window when the last tab is closed (inadvertently)?
Most browsers have started to bring this feature in to prevent closing their windows when the last tab is closed (inadvertently). I hope Ulaa should get this in too.
Seriously - Create multiple contacts for leads, (With Company as lead) Zoho CRM
In Zoho CRM, considering a comapny as a lead, you need us to allow addition of more than one contact. Currently the Lead Section is missing "Add contact" feature which is available in "Accounts". When you know that a particular lead can have multiple
can I link a contacts to multiple accounts
can I link a contacts to multiple accounts
Rotate an Image in Workdrive Image Editor
I don't know if I'm just missing something, but my team needs a way to rotate images in Workdrive and save them at that new orientation. For example one of our ground crew members will take photos of job sites vertically (9:16) on his phone and upload
Free webinar! Digitize recruitment and onboarding with Zoho Sign and Zoho Recruit
Hello, Tired of being buried in onboarding paperwork? With the integration between Zoho Sign and Zoho Recruit, a powerful applicant tracking system, you can digitize and streamline the entire recruitment and onboarding process, all from one platform.
is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?
so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
Open Activities view.
I really like the new views for the open and closed activities inside the deals. But when you are in the tab view instead of the column view you can only complete and edit the open activity there isn't the 3 dot option to be able to delete the activ
Potentially Outdated and Vulnerable Chromium Engine Installed by Ulaa Browser Installer
I just installed Ulaa Browser a few minutes ago. Whats My Browser page shows I am using an outdated Chromium engine meaning I might be vulnerable for security exploits that might have got fixed in the new version.
Potentially hardcoded list of Browsers to import from (after Ulaa Setup)
I have just installed Ulaa Browser and found that the list of browser to import data is potentially hardcoded ones rather than looking at the system. I do not have FF, IE and Edge is not my default itself. I would appreciated if Ulaa detected my browsers
From Layout to Code: Finding Custom Field IDs in Zoho Projects.
Hello everyone! Ever found yourself wondering how to get the API names and IDs of custom fields in Zoho Projects while working on custom functions? Here’s a simple and effective way to do it! This method makes it super easy to locate the right field details
How to notify all members on any updates to zoho crm?
Hi, I am using the free version of zoho CRM and currently seeing this will work for our company. We are a small company and wanted to be more informed about all the changes in zoho. 1. How do I set notifications that go to the team for any and all changes made in Zoho. At this point, we'd rather be over-informed than under-informed. 2. Create a custom field (or rename an unused field) to be able to capture any "Product Feature Requests" from customers or prospects we're talking to. I have anyone
Zoho Mail Desktop App Not Loading + Can’t Manage Multiple Accounts
Hi everyone, I’ve been having ongoing issues with the Zoho Mail desktop app for the past few weeks. The app starts to load but gives up midway and never actually opens — there’s no error message, it just stops loading. The main reason I use the desktop
How can I transfer data from Production to Development environment?
Hi, I am using Creator V6 and would like to bring all the data in production to the Development and Testing environments? Is there an easy way of doing that or I have to export and import each table?
Billing frequency is not displayed correctly.
Hello There is an issue while displaying the billing frequency on a subscription quote. I am able to activate the subscription details and get this lovely overview: If I am adding a Plan which I charge quarterly, first of all it should be possible to
Calling Function via REST API with API Key gives 401 using Zoho Developer
Hi, I created a couple of functions using the one month trial of Enterprise edition, which I was able to call using the API Key method from Postman and from an external site. Now that my trial has expired, I have created the same functions in the Developer
Session Expired
I constantly get "Session Expired" and need to relogin or close and open the application again. This gets really frustrating during the day. Is this something that can be solved? This really makes me want to leave the app as it is no go to need to reopen
Employee type and source translation
In Zoho People, when I fill in the employee’s information, there is the option to determine the type of employment (employee type) and the hiring source. Both options ALWAYS appear in English. It is extremely inconvenient to deal with poorly translated
Sync Issue Between Zoho Notebook Web App on Firefox (PC) and Android App
Hi Zoho Notebook Community, I'm facing a sync problem with Zoho Notebook. When I use the web version on Mozilla Firefox browser on my PC, I create and save new notes, and I've synced them successfully. However, these new notes aren't showing up in my
Request for Clarity on Timeline for True GPT/Zia Auto-Response Capabilities
I appreciate Zoho’s steady innovation, but I’m concerned that Desk and Zia remain well behind modern AI capabilities. For years, GPT-based tools have been able to generate and send contextual responses, yet Zoho Desk only supports summarization or suggested
Notebook audio recordings disappearing
I have recently been experiencing issues where some of my attached audio recordings are disappearing. I am referring specifically to ones made within a Note card in Notebook on mobile, made by pressing the "+" button and choosing "Record audio" (or similar),
Has anyone built a ticket export that allows Help Center users to export the tickets shown in the My Area list they are looking at?
Hi, We are moving to Zoho Desk soon. Our current support system displays an option in our help center allowing customers to export their Open, Closed, or all tickets based on which list they are looking at. We need to offer the same in Zoho Desk help
Two factor authentication for helpdesk users
The company i work for wants use the helpdesk site in Zoho desk, as a place for their distribution partners to ask question and look for information about our product. The things there is suppose to go up there is somewhat confidential between my company
Zoho Desk: Q2 2025 | What's New
Hello everyone, We are excited to announce Zoho Desk's 2025 Autumn updates. This release brings new features and enhancements that improve work management and enable businesses to provide a better overall support experience. Spanning from Zia Agents to
Change text in help desk
Hi, Please let me know how can i change the this text, see screenshot.
Items Below Reorder Point Report?
Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s
Blog Widget: Show recent blog posts on my homepage
Hey there I am using the Zoho Sites Blog feature. On my homepage, on the bottom I'd like to have a featured content section where I show some of my blog posts (selected, most recent, filtered by category and so on...). It would be nice to have a blog
Committed Stock and To Be Received Stock via API?
Is it possible to retrieve Committed Stock and/or To Be Received Stock for an Item via the API? I want to use this information for calculating the amount of inventory needed to be purchased.
Zoho Books | Product updates | October 2025
Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple
Improved RingCentral Integration
We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.
Cannot reject empty expense report
Hello, We are currently having issues with two empty expense reports where if we try to reject them, either manually or through the REST API, we get error 114016, which says some of the expenses have already been billed and must be removed. I'd appreciate
Having Trouble Opening The Candidate Portal
Recently am having trouble opening the Candidate Portal. It keeps loading but cannot display any widgets. Tried Safari, Chrome and Edge. Non of them work. Please solve the problem ASAP.
Checkboxes not adhering to any policy in mail merge - data from CRM
I want checkboxes to appear depending on whether the checkbox in the CRM module is ticked or not. However, the tickboxes that appear are either ticked or not, but don't correlate to the actual selections in the CRM module. This is is despite updating
Items Landed Cost and Profit?
Hello, we recently went live with Zoho Inventory, and I have a question about the Landed Cost feature. The FAQ reads: "Tracking the landed cost helps determine the overall cost incurred in procuring the product. This, in turn, helps you to decide the
CC and/or BCC users in email templates
I would like the ability to automatically assign a CC and BCC "User (company employee)" into email templates. Specifically, I would like to be able to add the "User who owns the client" as a CC automatically on any interview scheduled or candidate submitted
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Managing addresses
Create Contract API Endpoint Unclear "inputfields" Requirements
Hello, I'm trying to create a Deluge function that accepts inputs from a form in Zoho Creator and creates a barebones contract of a given type. See below for the current code, cleaned of authentication information. // Fetch form data // Hidden field client_name
Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM
Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
Kaizen #46 - Handling Notes through Zoho CRM API (Part 1/2)
Hello everyone! Welcome back to another week of Kaizen! This week, we will discuss Handling Notes through Zoho CRM API. What will you learn from this post? Notes in Zoho CRM Working with Notes through Notes APIs 1. Notes in Zoho CRM 1a. Why add Notes to records? Notes are a great way to summarize your observations on customer and prospect interactions and outcomes. By saving notes as CRM data, a sales rep will always be able to keep track of how a sale is progressing. To know more about notes in
Next Page