Product Updates in Zoho Workplace applications | September 2025

Product Updates in Zoho Workplace applications | September 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this September.

Zoho Mail

Attach email as EML file in Compose

Effortlessly attach emails as EML file in Compose by simply using the add Attachment option available in the Toolbar. 

Delete chats initiated via 'Chat About This' in Streams

Chats initiated through a Streams post via the 'Chat about this' option can now be deleted using the Delete option available in the Streams post.

Introducing Filter Drafts

If you attempt to cancel or exit the filter creation settings page while creating a filter with unsaved changes, you will now have the option to save your progress as a Draft. These drafts are accessible in the Drafts section of the Create Filter settings for later editing.

Filter attachment searches by date range

When searching for attachments by size, you can now filter results by entering a start and end date.

Zoho Calendar

Enhanced large-screen view for Zoho Calendar

Experience Zoho Calendar’s spacious layout on iPads and Tablets, fully optimized for large screens.
Download in Play Store!       Download in App Store! 

Optimized Zoho Calendar mobile app – Just for you

Create, edit, and share your calendar schedules effortlessly with colleagues. Additionally, import .ics files from other apps directly into your calendar.

Maximum booking duration for Rooms is now 31 days

As an Admin, you can now allow your organization users to book the rooms up to a maximum of 31 days.

Zoho Cliq

Shortcut to access threads in a channel

You can now quickly access all the threads created in a channel using the shortcuts alt+t / opt+t.

Zoho Connect

Easily filter user profile activity

We’ve made user profiles easier to navigate with the new activity filter. You can now view specific activity types like posts, comments, and others across groups, forums, Town Halls, and other modules. This makes it easy to quickly find the content you need and focus on what truly matters without the clutter.

Zoho Trident

Manage passwords with Zoho Vault eWidget

With the Zoho Vault eWidget in Trident, you get secure access to your passwords and confidential information. You can view all of your stored passwords, edit them, share them, or access passwords shared with you, all without leaving Trident. (Available on both Mac and Windows.)

Create calendar events from emails

In addition to creating calendar events from selected text in an email, you can now also convert an entire email into a calendar event. The email’s subject will automatically become the event title, the email content will be used as the event description, and all email recipients—including yourself—will be added as attendees. (Available on Mac.)

Trident + System Calendar in sync

You can now view and manage events from the macOS system Calendar app directly in Trident. To enable this, just grant Trident access to your system calendar in Trident’s settings, and you’ll always have your full schedule at hand no matter which app you open. (Available on Mac.)

Trident + Outlook Calendar in sync

Outlook calendar events can now be viewed in Trident upon syncing them from the Zoho Calendar web app. This ensures your meeting schedule always stays up to date in both apps. (Available on Mac.)

Sync your calendar settings

The Calendar View and Event Settings customized in the Zoho Calendar web app will now be reflected in Trident and vice versa. (Available on Mac.)

Save emails in EML or HTML file formats

You can now save email conversations in EML or HTML file formats and maintain an accessible archive of important conversations. (Available on Windows.)

Show or hide calendars

Previously, all of your calendars were always visible in the list view. With this update, you can choose to show or hide any calendar—whether personal, group, or shared—directly from the list view or the app settings, making it easier to focus on the calendars that matter most. (Available on Windows.)

Zoho Writer

New automation template: Label templates

Generate professional, personalized, and ready-to-print labels in a few clicks using Zoho Writer's new label templates.

Enhancements to Zoho Writer's Android app

Add, delete, and select document content using the Samsung S Pen, import multiple documents at once, and quickly create documents using the new home screen widget.

Generate documents and templates using Zia

Design templates or create business documents with the required content, instantly using easy-to-use prompts with Zia.
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