Hello All,
In our previous announcement, we introduced the first set of WorkDrive 4.0 features designed to meet the evolving collaboration, security, usability, and data management needs of modern teams.
 
We are excited to present the next set of feature updates. These updates are specifically designed to elevate team efficiency, ensuring seamless continuity throughout your business operations.
Productivity
Higher upload limits and seamless file upload experience with WorkDrive
Say goodbye to concerns about file size, network problems, or interruptions during the upload process. With WorkDrive's new chunk file upload capabilities, we've transformed the way you upload files.
WorkDrive now breaks large files into smaller segments or chunks and uploads them individually. This improvement enables you to seamlessly upload larger files and resume uploads after interruptions, even in challenging internet conditions.
We've also bumped up the file upload limit to a whopping 250 GB! Business edition users can now effortlessly upload those massive project files without any hassle.
Here's a quick overview of the file upload limits based on your WorkDrive plan:
- Starter Edition: Upload single files of up to 10 GB in size
 - Team Edition: Upload single files of up to 50 GB in size
 - Business Edition: Upload single files of up to 250 GB in size
 - Zoho One Bundle (WorkDrive): Upload single files of up to 250 GB in size
 - Zoho Workplace Bundle (WorkDrive): Upload single files of up to 10 GB in size
 
Boost your productivity with our generative AI integration
Are you ready to supercharge communication and collaboration across your team, while creating exceptional content? The Zia AI + WorkDrive integration is here to make it happen!
Whether you're developing new ideas, searching for study materials, or immersing yourself in research, you can effortlessly generate the information you need in WorkDrive.
- Unleash your creativity with Zia AI
Zia AI helps you generate content and images within the WorkDrive platform. Whether you're working on a blog post, article, social media post, or presentation, Zia can enhance the quality and efficiency of your content creation process.
 - Collaborate with AI-powered comment suggestions
In a collaborative work environment, effective communication is crucial. Zia AI offers real-time suggestions to refine your comments, allowing you to rephrase, shorten, and punctuate for clarity and professionalism.
 - AI-generated cover images for audio and video files
Customize default, system-generated cover images using AI-generated images to more accurately represent your audio and video files. 
Create or upload code snippets in WorkDrive
Save code snippets by typing in the programming code or copying and pasting it from an external source. You can also upload code snippets and store them directly within the WorkDrive platform. Then, effortlessly share your saved code snippets with team members or collaborators.
Note: The auto-detect code feature in WorkDrive will identify the programming language based on the entered code. However, you can also manually select a language from a list of available options.
What's next: We are currently working on the line-based commenting feature for code snippets, which will allow you to comment and collaborate on any specific line of your programming code.
Continuity
Webhooks in WorkDrive: Real-time notifications for enhanced productivity and security
Webhooks gives you real-time notifications of file, folder, team folder, and team based events directly in an external app (the URL you specify) as soon as triggering events occur in WorkDrive. They facilitate the real-time exchange of information by automatically delivering notifications from one application to others.
Note: This feature is available only in WorkDrive Business Plan.
(i) Setting up webhooks in WorkDrive is accomplished through the use of custom apps. As an admin or super admin of a WorkDrive team, you can create a custom app from the Admin console and configure corresponding webhooks within it.
Here's a video outlining the webhook setup process. Whenever a file is deleted from a team folder in WorkDrive, this particular webhook automatically notifies users through the Cliq app.
Here are a few ways you can make the most of WorkDrive's webhooks:
- Simplify file monitoring
Configure a webhook to deliver swift notifications whenever a file is uploaded, modified, or deleted from a specific location in WorkDrive.
 - Enhance collaboration
Webhooks can instantly alert you about edits to shared documents, new comments, and other changes made by collaborators.
 - Control access to files for enhanced security
Webhooks can be used to monitor user access and permissions in real time. For example, you can configure a webhook to promptly notify you whenever a user's role or access permissions change within WorkDrive. This ensures that you can take immediate action to prevent unauthorized access to your files and folders. 
Compliance
Recent certifications
Zoho WorkDrive is now certified with,
- ISO 9001 - Quality Management System (QMS): This international standard validates our ability to consistently deliver quality products and services that adhere to customer and regulatory requirements.
 - ISO 22301 - Business Continuity Management System (BCMS): This international standard is designed to help organizations prevent, prepare for, respond to and recover from unexpected and disruptive incidents.
 
The data retention feature is now available on all paid plans
The data retention feature is now enabled for Starter and Team plans. Previously, this feature was exclusively available on the WorkDrive Business plan.
User experience
Experience WorkDrive in your preferred Indian language
India's rich linguistic diversity is now fully accommodated by WorkDrive. No matter which region you're from or which language you speak, WorkDrive is here to empower your collaboration and document management needs.
We have expanded our language support to include all 22 official Indian languages. This means that you can now access and interact with WorkDrive in your preferred Indian language for a more convenient and user-friendly experience.
Enhanced functionalities in WorkDrive Snap
To enrich your recording experience, we've introduced a few enhancements in WorkDrive Snap. We've enhanced the user interface and improved the screen and video recording functions.
- Common enhancements: Enjoy the flexibility of muting and unmuting the microphone, as well as toggling the camera on and off while recording screens or videos.
 - Video recording upgrades: Take control of your video recordings with the new maximize and minimize options. Now, you can adjust the video resolution according to your preference, choosing from 1080p, 720p (default), and 480p.
 - Screen recording enhancements: We've provided a picture-in-picture (PIP) option for users recording their entire screen from the Chrome browser.
 
Improved search functionality
Elevate your search experience to new heights! Our latest enhancements help create a smoother user experience:
- Saved search: You now have the option to save your frequently used and repetitive searches along with the applied filters, making the process of generating future search results effortless.
 - Recent search listings: Your recent searches are now at your fingertips within the search UI. Quickly access them to find the information you need.
 - Streamlined search: We've introduced a dedicated search bar in the Embedded Folder and External Share views, so users can quickly find and access files in these views. Additionally, we have enabled quick search options to help users find files in their My Folder, Team Folder, Org Folder, and any other specific subfolder.
 - Keyword highlighting: Searched terms are now highlighted in the search suggestion UI and on the Searched File listing page, ensuring improved visibility and ease of use.
 - Mobile app search:
 - We have improved the search functionality in the WorkDrive mobile apps by introducing search options at both the parent folder and at the sub-folder level.
 - Multiple filter options have been added to expedite discovery of your desired files and folders.
 
Video and audio preview enhancements
 We have enhanced video and audio previews by adding seek forward (Shift+Right arrow) and seek backward (Shift+Left arrow) options. We have also introduced shortcut options for muting/unmuting (M), entering/exiting full screen mode (F), and playing/pausing your content (space bar).
Additionally, we have introduced picture-in-picture (PIP) support for video files.
Other UI/UX fixes and enhancements
- Zoho Mail + WorkDrive integration enhancements: We have introduced the Attach as a Copy option for Zoho native (Writer, Sheet, and Show) files. Collaborators can now view and download shared Zoho native files within the Zoho Mail application.
 - Tree navigation pagination: Tree navigation pagination makes it easy to view and access all your folders and subfolders within the tree navigation UI.
 - Quick access feature: We've added the [+ NEW] button to the Recent Files and Favorites tabs, allowing you to effortlessly create, upload, or import files directly from these tabs.
 
More surprises are on the way! Keep watching this space for exciting feature additions from Zoho WorkDrive.
Recent Topics
 
Account in Quick View Filter
I have a report that I often run against a specific Account. Every time, I have to go into the edit menu and change the Advanced Filter. I would prefer to use the Quick View Filter, but it does not allow me to use the one and only field that makes any
 
Unable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
 
Delegates should be able to delete expenses
I understand the data integrity of this request. It would be nice if there was a toggle switch in the Policy setting that would allow a delegate to delete expenses from their managers account. Some managers here never touch their expense reports, and
 
Let's Talk Recruit: Meet Zia, your all-in-one AI assistant (Part-2)
Welcome back to Let’s Talk Recruit series. In Part 1, we introduced Zia and how AI is reshaping the way recruiters work. This time, we’re taking a closer look at how far Zia has come and how each update continues to simplify your everyday tasks. When
 
Function #9: Copy attachments of Sales Order to Purchase Order on conversion
This week, we have written a custom function that automatically copies the attachments uploaded for a sales order to the corresponding purchase order after you convert it. Here's how to configure it in your Zoho Books organization. Custom Function: Hit
 
Kaizen #8 - Handling Recurrence and Participants in the Events Module via API
Hello everyone! We are back this week with an exciting post—Handling recurrence and participants in the Events module through API. First things first—What is the Events module? "Events" is a part of the Activities module in Zoho CRM.  An event is an activity that happens at a given place and time. You can find Events on the user's Zoho CRM's home page, Activities home page, Calendar, and in other related records. What are the types of Events? Events are of two types—Recurring and non-recurring events.
 
Marketer’s Space - Get Holiday-Ready with Zoho Campaigns
Hello marketers, Welcome back to another post in Marketer’s Space! Q4 is packed with opportunities to connect with your audience - from Halloween, Black Friday, and Cyber Monday, to Thanksgiving, Christmas, and New Year. In this post, we’ll look at how
 
Personalized demo
can I know more about the personalized demo we are construction company and
 
User Filter not selecting All Items
We are encountering 2 issues when using the user filter. When users are trying to search using the filter option, the OK button is grayed out. Users have to unselect or make a change before it filters properly. 2. When filtering and the OK button works,
 
Can I collect email addresses in a form??
Can I add new subscribers to my email list (hosted in FloDesk) when they check a box and add their email address on a Zoho form?
 
Zoho CRM Android app updates: Kiosk and multiple file upload support for subforms
Hello everyone, We've rolled out new enhancements to the Zoho CRM Android app to bring better mobile CRM experience and efficiency. Let's take a quick look at what's new: Kiosk Multiple file uploads for subforms Kiosk Kiosk is a no-code tool in Zoho CRM
 
Alerts for mentions in comments
We are testing the use of Writer internally and found that when a user is mentioned in a comment, there is no email alert for the mention. Is this something that's configurable, and if so, where can we enable this option?
 
Subform Disabled Fields Should Remain Disabled on Edit/View
Currently, when we disable a subform field using on user input or on add new row, it works perfectly during the initial data entry. However, when the record is saved and reopened for viewing or editing, these disabled fields become editable again. This
 
Is it really true that I can't set the default 'deposit to' account in 2025?
I've been using Books for 7 years and the default account has never been a problem. I usually manually reconcile invoices and have never had a thought about which account. It has always been my account. However, I recently noticed that for the past 4
 
Standard Payment Term is not pulled from account to quotation
Hey Team There seems to be something off. I do have "Net 30" as my default payment term in Zoho Books for my customers. If, from the customer overview or quote section, I create a new Quotation, the payment terms field stays blank and doesn't get the
 
OAuth integration issues
I'm experiencing persistent OAuth errors when trying to connect Make with Zoho API. I've tried multiple approaches but keep encountering the following issues: First error: 'Invalid Redirect Uri - Redirect URI passed does not match with the one configured'
 
Zoho Mail Android app update: Manage folders
Hello everyone! In the latest version(v2.9) of the Zoho Mail Android app update, we have brought in support for an option to manage folders. You can now create, edit, and delete folders from within the mobile app. You can also manage folders for the POP
 
Shortcut to fill a range of cells
Good evening: I'm writing because I haven't been able to find a feature that allows you to select a range of cells, type in one of them, and then use a key combination to type in all of them. In Excel, the keyboard shortcut is Ctrl+Enter. I haven't found
 
validation rules doesn't work in Blueprint when it is validated using function?
I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation
 
Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)
Disclaimer: I’m not a professional coder! Do you need to use Zoho Mail API? Me too. It lets you do all sorts of things — like reading the complete header of an email, or forwarding an email with its attachments — which is what I wanted to do. But setting
 
Revenue Deferrals
Does ZOHO books and subscriptions handle Revenue Deferrals?   
 
Can I make a website open inside Zoho whenever I log in?
Hi Zoho Team, Every day, I check a few websites for updates, for example, Rojgar--result, where I see the latest government job results and notifications. I was wondering if there’s any option in Zoho to make a website like that open inside Zoho whenever
 
Zoho Analytics & SQL Server - Live connect 
Below are the steps I did Created a fresh database and table in my own virtual server Created a new data source connection with live connect I was able to select the tables and created the data source successfully I am getting the error when I try to
 
Kaizen #214 - Workflow APIs - Part 2
Welcome back to another week of Kaizen! Last week, we discussed how Zylker Cloud Services used the Workflow APIs to discover and audit all the automations in their CRM, listing every workflow, checking triggers, and understanding their automation limits.
 
Playback and Management Enhancements for Zoho Quartz Recordings
Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record
 
Zoho CRM Community Digest - September P1 | 2025
Hello Everyone! September's Here! Before we jump into product updates, and community highlights, here's a quick spotlight! Zoho has launched a Professional Sales Rep Certification course on Coursera, tailored for sales professionals to strengthen their
 
Upload my theme.
Hello. I would like to upload my own theme, this one: https://themeforest.net/item/panagea-travel-and-tours-listings-template/21957086 Is it compatible and where I upload it? If not I will hire a developer, what do I have to ask when I search for one?
 
Explore the Redesigned Quotes Module in Zoho Billing
Dear users, We’re excited to introduce a refreshed look for the Quotes details page in Zoho Billing! This update brings you a more efficient user interface experience without changing your existing workflow. We've enhanced layouts with organized tabs,
 
Product Updates in Zoho Workplace applications | September 2025
Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
 
🤝 Rencontres, partage et inspiration au Zoho Community Meetup de novembre
Chers utilisateurs, Bonne nouvelle 🎉 : notre Meetup Zoho Community approche, et nous serions ravis de vous y voir ! 📍 Toulouse : le 25 novembre 📍 Lyon : le 27 novembre (🎯 Il ne reste que quelques places !) Que vous soyez débutant ou utilisateur avancé,
 
Need Help Mapping GST Registration Number Field Between Zoho Books & Zoho CRM + Slow Sync Issues
am facing an issue with field mapping between Zoho Books and Zoho CRM. I want to map the GST Registration Number field from the Customer module in Zoho Books to a custom GST field inside the Accounts module in Zoho CRM. However, I am getting a warning
 
Notification received when self-assigning tickets
When I assign tickets in Zoho Desk the relevant agent gets a notification email. When assigning myself a ticket in Zoho Desk, I get a notification email. Now, as I am the person who assigned the ticket to myself, getting a notification in this regard
 
Nouveauté dans Zoho Writer - Création de documents et de modèles assistée par l'IA
Zia, l’assistant IA de Zoho Writer, soutient les utilisateurs dans l’amélioration de leur écriture et la création de contenus : correction orthographique et grammaticale en temps réel, suggestions adaptées au contexte, détection du plagiat, révisions
 
Session Expired
I constantly get "Session Expired" and need to relogin or close and open the application again. This gets really frustrating during the day. Is this something that can be solved? This really makes me want to leave the app as it is no go to need to reopen
 
Integrate your Outlook/ Office 365 inbox with Zoho CRM via Graph API
Hello folks, In addition to the existing IMAP and POP options, you can now integrate your Outlook/Office 365 inbox with Zoho CRM via Graph API. Why did we add this option? Microsoft Graph API offers a single endpoint to access data from across Microsoft’s
 
Disable Buttons for Users with Profiles without permission 
Hey, I've noticed that users without permission of setting up things in the marketplace, can still see the icon: On a click, you see this: It would be way better, if they couldn't see this menu icon at all. (Aside from the fact that it completely misplaced
 
Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually
Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able
 
Zoho製品と生成AIツールの活用について
いつもありがとうございます。 弊社では、Zoho Oneを契約し、CRMを軸として、見込み客の管理から商談、その後の受注や請求の管理、サポート業務(Desk)、業務データのレポーティング(Analytics)などを行っております。 Zohoサービス自体には、Ziaというツールが搭載されているかと存じますが、それ以外の外部の生成AIツールと連携した活用などもできるのでしょうか?具体的には、CopilotなどがZohoに登録されているデータや情報を見て、対話型で必要なデータを提示してくれたり、商談や蓄積されたメモなどを分析してユーザが知見を得られるような活用ができないか、と考えております。
 
Zoho Analytics - Make text clickable in underlying data
Hi Community, I have a simple sales report based on a Invoice query table. I have included a link on to each invoice on the table and sent the Invoice number URL to the link. This works find in the query table, but when I click underlying data on the
 
Credit Management: #5 Advanced Refund Policy
You're subscribed to a well-known SaaS design tool. You've used it to manage your team's projects, create marketing visuals, brochures, and so on. But your needs change over time. Your company may switch to another tool or hire an in-house designer who
 
Next Page