No folders visible in app
Hello, I can't see my folders on one of my emailadresses in the app. I can see them on the zoho mail webpage. On the other emailadres i can see all my folders in the app and the webpage. Can you help me with getting all the folders visible in the app?
Bug when adding email address to group
I have a group that I can essentially no longer add email addresses to. The problem started as soon as I hit 100 external email addresses in the group. From that point on, almost every time I try to add a new external address the Email Address textarea clears and the the record count in the top-right changes to "NaN." I then search for the email address and it hasn't been added. Very occasionally it works and it will let me add one or two email addresses before the bug returns. I have another 30
My website (contacts forms) use Zoho email address & got hacked
As a result I have received 11,000 (so far- in less than 2 hours) email notifications via my zoho mail - My developer has rolled back & cleaned the site) but emails seem to be still coming in batches. (Currently they seemed to have finally stopped) When I log into my Zoho Mail - None of these emails are there. I would like to go in and if at all possible delete them from the source. Or if there is a setting that will prevent these from coming into my mail client. (I use apple mail on my computer
Mails bounced back sometimes, sometimes not
hey there first, excuse my english i do this in my dny settings MX @ mx.zoho.eu - MX @ mx2.zoho.eu - MX @ mx3.zoho.eu - SPF (TXT) @ "v=spf1 include:eu-sender.zohobooks.com include:zoho.eu ~all" - TXT @ "zoho-verification=zb15774556.zmverify.zoho.eu" - i created three mail accounts. main account works fine the 2nd and 3rd are doesnt work for a second it works and i got an email. now it stops working.
Google Calendar Snyc Problem
Hey there. The calendar does not synchronize all existing calendars. As you can see I have the calendars - BVB - Jenne and Basti - Schwarz und Richter Only the BVB is displayed for synchronization, why?
Domain Already Exists
Hello Please trying Zoho mail for the first time. I tried adding a new domain i own but i keep getting this error 'Domain Already Exist'. Will be grateful for your help. Please the domain is anitaerskine.com Thanks for your support
Zoho mail desktop
Trying to open zoho mail decktop on MAC. But system asking to connect with the developers (I have it only in Russian): Файл «zoho-mail-desktop-installer-v1.0.20.pkg» невозможно открыть, так как Apple не может проверить его на наличие вредоносного ПО. Данное ПО необходимо обновить. Обратитесь к разработчику за подробной информацией.
Mac Mail no longer works - "Unable to Verify Account"
I have had my account for 5 years and I recently went into my account settings on my Mac to just check my settings to allow me to setup my sons email account correctly and then post me entering my account settings I am getting this "Unable to Verify Account or Password" error popping up. I have changed my password to try and resolve the situation. - no luck I do not have MFA set as I noticed 2 Factor Authentication can be an issue with Mac Mail- still can not access my mail on either my iPhone
PSD/HTML File
Hi, I am having an issue attempting to send a PSD/HTML file. It looks great in the Preview box but when I send the test e-mails, the images is skewed where the links are. Thanks, Meredith
Zoho email doesn't work
I signed up for zoho email and connected it to my domain, crowdsurfable.org. I've done everything, MX, SPF, DMIS, and I'm sure I've done it all right. However i still can't receive or send emails from the zoho email. I'm not sure what's wrong. I am having some trouble with DMIS, however, I've definitely done it right. I'm not sure why it's not working either.
My Business Mail Is Being Considered As Spam
Hello, Our Business Mails Are Considered As Spam. We Tried Sending Mails To Our Other Mail But We Still Face The Problem. We Hope The Zoho Team Help Us To Fix The Problem. In Case If You Need Our Mail: no-reply@khalili.rf.gd
migration tool error: MAPI_E_LOGON_FAILED
HI, I try to use Migration Tool to bring PST to zoho mail, get error: Error in MAPILogonEx: MAPI_E_LOGON_FAILED the pst file has no password protect. Please help. Thanks, Eric W
Mail Delivery Status Notification (Delay)
Hello Zoho Team, I got ''Mail Delivery Status Notification (Delay)'' error when send mail to any xxx@teverpan.com user. I share error photo of text fields. Do you have any solution for this issue ?
Baixar anexo do email
Como fazer para realizar o download dos arquivos enviados por email sem a necessidade de se criar uma senha de proteção. Segue imagem que estou recebendo no momento em que tento realizar o download dos anexos do meu email.
I have "Spam Process Disable" but some still are going o SPAM Folder
I turned OFF Spam Processing about 2 weeks ago, but still some good emails are going to My Spam Folder (Burger King, Dominos Pizza ads, 4-5 other good emails). Why is this happening Please?
Lost Password and Security Question Answer
Hi. This is in regards to domain zauq.xyz. I have forgotten the password. Although I have access to the recovery mail, I am unable to recollect the answer to the security question. I have full control of the domain, and I can change the cname for verification. Do let me know what is the best way forward. Regards,
Mailbox full
Hi There! how to delete mailbox full client from superadmin panel?
ResponseCode 421 and 451 ... emails sent are not delivered !
Hi, Some of the emails I send since yesterday can't be delivered. Could you please help me to solve this problem ? These are the error messages received (I have deleted the adress emails and replaced them by "xxxxxxxxxxxxxxxxxxxx@...." : =========================================== This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 23 Dec 2019 09:06:41 -0800 from sarah.coaching@zoho.com [sarah.coaching@zoho.com]
when i try to sign in to yahoo account to import the contacts this message appears an error occurred try again later how to fix the problem
why this message appears
Email keeps being forwarded after deletong the email forwarding account
I have the following problem: 1. Added a gmail account to my email forwarding list 2. Emails are forwarded correctly to this gmail account 3. I remove (delete) this gmail from my email forwarding list 4. Emails keep getting forwarded (why??) 5. Tried to re-add this gmail account to the forwarding list in order to re-delete it , I get an error message 'Action restricted. Please contact your administrator'. I can add other email accounts to the forward list without problem. The issue is with this specific
Outgoing emails are having a problem
Hi , we are using our business account like darryl@expertelabs.com and dj@expertelabs.com when we send emails, we are getting bounce messages as follows : This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sat, 21 Dec 2019 09:13:36 -0800 from dj@expertelabs.com [dj@expertelabs.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <michael@glowik.com>,
How do I get rid of Smart filters?
Hi, I gave the smart filters a try which created 3 folders and 3 tags. I can only disable smart filters but not remove them. How do I get rid of the folders specially from imap? I also want to get rid of tags. Regards, Sudhir Khanger, sudhirkhanger.com.
I can not receive emails
Hi! The organization that I work for, moved to a different web hosting provider (from skylium to Bluehost, to be specific). My domain still shows up as "Verified" I did copy Mx records , SPF records And DKIM records to Bluehost DNS manager. However, I can send emails for any email direction, but I can not receive emails using the addresses of my domain. dsmetal.com.pe Instead, How can I fix my email? Your advice will be much appreciated!
Hotmail block email
4.7.650 The mail server [136.143.189.52] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S843) [BN8NAM12FT064.eop-nam12.prod.protection.outlook.com]
Undelivered Mail Returned to Sender
aoumsount@hotmail.fr, ERROR_CODE :550, ERROR_CODE :5.7.1 Service unavailable, MailFrom domain is listed in Spamhaus. To request removal from this list see https://www.spamhaus.org/query/lookup/ (S8002) [DB3EUR04FT030.eop-eur04.prod.protection.outlook.com] Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Tue, 24 Dec 2019 01:51:47 -0800 Original-Recipient: rfc822; "abderrahmane oumssount" <aoumsount@hotmail.fr> Final-Recipient: rfc822; aoumsount@hotmail.fr Status: 550 Action: failed Last-Attempt-Date: 24
Cannot send email to live.com address
Hi, I am using zoho email with my domain. I sent an email to live.com address that was not delivered. ----- The following addresses had fatal errors ----- [Status: ERROR, Address: <xyz@live.com>, ResponseCode 451, 4.7.650 The mail server [136.143.189.51] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S843) [BN8NAM12FT065.eop-nam12.prod.protection.outlook.com]] I sent another email to outlook.com domain and it was marked as
Zoho mail still blocked after 36 hours
Hotmail, yahoo and mails to ISPs are all being blocked. please advise of resolution timeframe. thanks.
Mail server down?
Cannot send emails
Can't send email to anyone this morning
Most of the emails I've sent to a non-Zoho domain since I got to work an hour ago just bounced back. Here's the error messages, condensed by recipient server: Outlook, Hotmail: ResponseCode 451, 4.7.650 The mail server [136.143.189.50] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S843) ResponseCode 451, 4.7.650 The mail server [136.143.189.51] has been temporarily rate limited due to IP reputation. For e-mail delivery
Yahoo and Hotmail Reporting 421, 4.7.0 [TSS04]
Looks like Zoho has some spam activity going through their systems that is adversely affecting our email. Please investigate and clear any grey lists that have resulted. Example: Subject: Mail Delivery Status Notification (Delay) From: mailer-daemon@mail.zoho.com Date: 12/23/19, 10:44 AM To: lxxx@xxxxxxxxxxxx.com This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 23 Dec 2019
Delivery Error
We have been experiencing some problems to delivery e-mails. We try to send them, but after some time, we receive an email "Mail Delivery Status Notification (Delay)". What is happening, and how can it be fixed. I will wait for your answer as soon as possible. Thank you.
set up spf
I can not configure my spf, it seems that there is something different from the tutorial video, I am trying for hours and can not. Practically giving up :(
not being able to send mails
Dear Team, I am unable to send emails since afternoon today, however incoming mails are being received on time. Error text for undelivered emails Iis saying server is busy: Regards, Piyush
Zoho can no longer fetch fro Google (Gmail)
Yesterday I received the Google security alert for an unauthorized access. I recognized the IP coming from Zoho and accepted the access. I assumed Zoho changed servers again. But I still can not enable the Gmail POP account. I know I am using the correct password (password was not changed and I can log into Gmail from my browser). How can I re-enable fetching Gmail pop mail?
Planned Maintenance activity in US Data Centers: December 21, 2019 6.30 PM to 10:00 PM PST
Hello everyone, Seasons Greetings from Zoho Mail team. Thank you all for your continuous support for Zoho Mail. We are performing a set of planned maintenance activities and certain infrastructure upgrades in our US Data Centers on Dec 21st, 2019 from 6:30 PM to 10:00 PM PST. These upgrades will help us serve you better with improved efficiency. During this upgrade, we will be switching all Zoho services to our secondary Data Center to ensure that our services continue functioning. The email services
No mail access on mobile devices any more
Hello, It seems that after the work you have done your servers, access via my mobile devices is no longer granted. I have my email on my laptop without issues, even installed on a separate computer the account without issues but my cell phone (android) and my tablet (android) do not allow me in and keep on repeating the question that i should check my email address. It started with the request to re-enter my password. I took the accounts off and reinstalled them, did not work. I cleared cache,
Paid for extra storage but my accounts are still blocked
I cannot receive emails or send emails. Emails are sent to me today, but I Will never know about it. I have purchased extra storage and my profile shows that I have only 20% of my storage Space used. But still I cannot unblock it. The only thing I can do is send an email to support. I get no answer. This is intolerable. Anyone any suggestions how I can get the attention of support?
THE MAIL SERVER IMAP.ZOHO.COM IS NOT RESPONDING - Only on my Wifi says this
My email was working fine till this morning when I found a message saying I have a New Sign-in to my Zoho account (Which was not mine) I change the password of the accounts involved BUT when I'm using my computer or Iphone over my WiFi I received the message of: THE MAIL SERVER IMAP.ZOHO.COM IS NOT RESPONDING...VERIFY THAT YOU HAVE ENTERED THE CORRECT ACCOUNT INFO IN MAIL SETTINGS. But if I use the data of my phone all works fine, except on WiFi I receive this message on my Laptop and Iphone.
'Unable to Verify Account or Password'
Hi, I recently opted in for the two factor authentication and in the process both my iphone and imac were unable to retrieve mail. Now, I know that's because I had to get a third party app but I don't want to do that so I have disabled the MFA. Problem: my imac still says 'unable to verify account or password' and my iphone can't retrieve mail. I have double checked the imap settings and password but just can't get it to work. HELP!!
Synchronization stopped working
After the planned maintenance synchronization of e-mail stopped working for both my laptop and iPhone. How can this be resolved?
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