Not receiving email
Hi, I am not receiving email on my zoho email since the 27th of february, I tested sending an email to my own account and received a 421 error back. Can you please assist? Thank you!
Mail recieve in desktop slower than mobile
Hello Zoho Mail, I recieve email in laptop slower than mobile. I use IMAP protocol. Please check this trouble. Thanks! 717 architects
Domain Verification
Is it possible to verify my domain name without a web hosting? I wanted to have an email ID setup with a customized domain name. I have no need of setting up a website. So I bought the domain name from "I want my name" and then I bought the Mail Lite Plan from Zoho mail for having my own email. Now I am told to verify my domain name using a DNS Manager for which I need to pay for web hosting. Is there another way around it?
cuenta no activa
Buen día, Mi cuenta registra como no activa, no me permite ingresar, la cuenta es bostonconsultinggroup@zoho.com, les pido de manera muy amable que por favor me indiquen los pasos para activarla de manera URGENTE ya que nuestro proceso de selección se encuentra trancado con este inconveniente, con el compromiso de nosotros acceder a uno de los planes mensuales que zoho mail nos ofrece. Atento a sus comentarios.
Recovering accidently deleted mail.
Hello, I about 40 mins ago I was reviewing emails in my spam folder and I accidently deleted the entire contents of the folder before I was done reviewing. I believe included in those unwanted spam messages was an important and very time sensitive email to one of our clients. Is there any way for Zoho to recover this recent dump so that I can ensure no client email has been lost? I know we have done this in the past but I know Zoho needs to act quickly before server side dumps happen on their
Unable to add the MX records
Team, I am unable to add the MX records and hence not receiving any emails. Kindly advice. Error Screenshot is attached for your reference. Abhijit
554 5.1.8 Email Outgoing Blocked.
please help as i want to send my first email and facing that issue. Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
issue in verifying DKIM and SPF
Hi team, I am not able to verify the DKIM and SPF, I uploaded the txt in cpanel, but i am not able to verify it, please help. i am able to send the email from my id, but i am not able to receive emails
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance
please help
DELETING E-MAIL ADDRESSES AND UPDATING ROUTING
We are having tremendous difficulty adding new e-mail addresses in our administrative accounts as well as updating routing of old e-mail addresses, however my question is as follows: When the administrator updates an e-mail address that is currently in the main contact list, does it update the contact lists for everyone in our group automatically? It doesn't appear to do that, so I am going into my personal contact list under my Zoho account and deleting certain old e-mail addresses but they keep
Access contacts list by Zoho Mail API
Hi, I'm trying to investigate if there is an option to access (perform CRUD actions) contacts list using Zoho Mail API. I looked into REST API endpoint docs, but I didn't find proper endpoint. Did I miss something or at the moment only the CardDav is the option here? Thanks for support here.
Filter will not setup forward as an action
One of our users setup a filter to forward certain emails to another email address but is receiving an error that informs the user to "contact administrator" for the account. I cannot tell what I need to do so that the user is able to set up the forward in the filter. When I look at the user account under MAIL ADMINISTRATION >> MAIL ACCOUNTS i can see the address listed in the MAIL FORWARDING column for the user but there is a " ! " preceding the address... what does that mean? Could that be the
emails only to my phone
Hi I am getting all my emails on my phone but not all my emails on my computer. How and what is happening. Dos this happen to any one else and how do i fix it
Unable to send email to gmail users
I am facing problem in sending mails to gmail accounts @gmail.com, please resolve issues immediately.
Sent mail not shown in Sent mail folder
Hello, When I send an email that is part of a conversation, I have found that it doesn't appear in my Sent Mail folder. I have to find the conversation to see the mail that I sent. Is this expected behaviour? It makes it difficult to track down sent mails and is counter-intuitive for a Sent Mail folder. Regards, Martin
Email Search
Hello, On the top right I have always been able to enter names and or emails to search a specific contact and all of the emails sent, received etc. will come up. Over the last two months this feature hasn't been working. Can you please advise if this is a problem or did i click something that accidently made this happen?
Unable to send or receive messages; (Reason:554 5.1.8 Email Outgoing Blocked.)
Hi Support, I am unable to send or receive emails on my Zoho mail (suneel@montessoritraining.in). My Inbox was full and hence it was blocked. I have cleared the emails now and its at 45% usage now. However, my outgoing and incoming emails are still blocked. Please suggest a fix. Regards, Suneel
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Dear Sir, My email is blocked, I cannot send mail and login it on outlook Please help me, thank you
How to un-delete an E-mail
I deleted one e-mail today March 1, 2019 from my paid Zoho e-mail account. What is the process to put it back into my in box as I need it. Please Help! Thanks-AJ
Email attachments :scanning issues
Unable to send emails with attached files (6-10)MB Once file is uploaded 'Scanning for virus' symbol appears - so far 20 minutes and counting for one file scan How does Zoho expect folks to run businesses with this level of service?
Can't Delete Email Template
I want to delete an old public email template no longer needed, however, only its "Edit" command is live and "Delete" is grayed out. How can I delete this template?
Android Exchange Konto
Guten Tag ActiveSync ist aktiviert * Es ist nicht möglich ein Exchange Konto (Typ Exchange) zu erstellen. Es wird folgende Meldung angezeigt Sie haben keine Berechtigung, eine Synchronisierung mit dem Server durchzuführen... * Es ist nicht möglich eine Exchange ActiveSync Konto zu erstellen. Es wird folgende Meldung angezeigt Dieses Konto kann aufgrund der Sicherheitseinstellungen nicht synchronisert werden.... Bitte um Unterstützung
Templates different on smartphones
Why do templates view differently on a smartphone? For example, on a smartphone font styles and sizes change from title to title and paragraph to paragraph. On a PC everything looks great. On a smartphone, titles and paragraphs always vary in font sizes and styles from the PC version. And, is there a way I may fix this? Thank you so very much for your assistance!
Search not working 2/28/2019
Any idea on when this will be fixed? We really rely on this feature. Thanks!!!
Sending mail through smtp nodemailer
Hello, I have a problem with sending mail through smtp nodemailer. Authorization passes, but the letter does not come. I also tested it on a local computer using thunderbird and everything worked there. I attach a few attachments that can help. We also have accounts on other zoho servers (com not eu). Which work fine with the current implementation. Thank you! Best regards, Aleksandr Bespalyi, project manager
Help with personal email
Hello, I have been using Zoho for years for business. I would like to add a personal email account and cancel my Yahoo account (who thinks it is ok to read my email). How do I add a personal account so they don't get mixed up in one inbox?
Sometimes I can't send or foward email
Dear Mr/Ms, I have used the Zoho mail for such a long time. Recently, My emails are often sent unsuccessfully or cannot be forwarded. Could you please take some time to check my problem. That would be nice if you can help me. Your sincerely,
Please is there a way to disable SPAM filter?
Hi, please is there a way to disable SPAM filter?
My business email is not receiving emails from mobile phones
Hi Zoho Community, I recently set up my email account and was doing test emails to verify if it's working. When I sent it from my desktop computer via google.com email account, it works. But when I sent it from my iPhone using Apple's email app that comes with the phone for use with a google email it says address not found. I attached an image to this to show you what I'm talking about. Basically it's not receiving emails from mobile phones. From, Chris Muench
Problemas técnicos
Bom dia, Meu endereço de e-mail adm@clinicapulsarcuritiba.com.br envia mensagens de e-mail normalmente, após ser comunicado por terceiros que os e-mail que me enviavam estava retornado, fiz um teste e percebi que não estou recebendo e-mail, e não chegou nenhuma mensagem de erro, no e-mail que utilizei para enviar. Espero uma posição. Att., Fernanda Muniz
Mail sending failure
Please help us to resolve following issue urgently. We are getting following exception while sending mails through our java application. Sometimes mail are going but many times we are getting different types of exceptions javax.mail.MessagingException: Can't send command to SMTP host; nested exception is: java.net.SocketException: Connection closed by remote host at com.sun.mail.smtp.SMTPTransport.sendCommand(SMTPTransport.java:2324) at com.sun.mail.smtp.SMTPTransport.sendCommand(SMTPTransport.java:2311)
User marked as SPAMMER
I've read other posts regarding this, but there seems to be no solution given publicly, just through private messages or whatever. I recently added DKIM and DMARC entries to my DNS to improve my "spam" score using mail-tester. The first legit email I tried to send after that and my support email is immediately "blocked". I attempted to contact Zoho, and was told that my domain/IP was listed by "a few 3rd party real time blacklists", of which no exact blacklists were given. I've used 5 or 6 different
ERROR 1001
Hello team! I've tried to send an email from e.sprudzane@m-medizin.de and another mails on this domain, we have problems and get the mistake error 1001 and sometimes we can't even send an email, how can we solve this problem? thx
Account blocked
I am still waiting for my account to be unblocked. It appeared to be unblocked for a short period yesterday, but is now blocked again. It's completely unacceptable that you can block access to my email account without any notification, explanation or reply to messages asking for help with this problem. Stephen ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Thursday, February 28, 2019 6:29 PM, Stephen wrote: Hello I have been informed today by someone trying to send me emails that they have been returned as
Not been able to access Zoho mail for 11 days now
Please advise. I keep getting this message when I try to send an email 'Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.' Thank you
E-mail account blocked
My e-mail account is blocked. "Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click hereto get unblocked". How can I unblock it? Thanks
SEARCH Feature Not Working
My search Feature is not working since yesterday, any idea on how to fix this issue?
Ask the experts 13 - A live forum Q & A on using templates, signatures, reminders and other compose features
With emails being the primary mode of official communications, most part of your work day is spent sending out emails. While the process itself might be a rather simple one, sending the right words at the right time becomes crucial. Zoho Mail's compose features let you do just that. In this month's Ask the Experts, we will be exploring the following topics: Using templates to send emails from Zoho Mail Configuring and inserting Signatures in Zoho Mail Scheduling email for a specific time or with
what is the maximum number of emails i can send in one day in free plan?
Hie there, I want to know the maximum number of emails I can send in one day?
Spam email ... but showing in Inbox
HI, First of all thanks for this awesome product, almost 90% ;) Alright here is the issue, zoho mail shows that there's a new mail in the inbox and when I click and try to check it, there's is nothing there, but one new email is in the spam. Is there any chance to fix this problem, if it's spam, it shouldn't go to Inbox ... please advise. Regards.
Next Page