【Zoho CRM】「メールの信頼性のレポート」の紹介
こんにちは！弊社サポートチームが作成した「Zoho CRM のアップデート情報」の記事の中から１つ取り上げて紹介します。
*当機能はZoho CRM スタンダートプラン以上、
すべてのデータセンターでご利用いただけます。(2023年10月時点)
◾️️機能概要
Zoho CRM の各組織から送信されるメールの信頼性向上につなげるための機能として、「メールの信頼性」レポート機能が追加されました。
このレポートでは、メールの到達・不達状況や信頼性に関する指標データを確認でき、
信頼性スコアを向上させるために取るべき対応策を提案します。
信頼性に関するレポートは、送信元のIPアドレスにおいて報告されたメールの不達件数や
迷惑メールとして処理された件数 などのデータをもとに作成され、以下のレポートを確認できます。
1.アカウントにおけるメールの信頼性スコア
2.信頼性を向上するための対応策の提案
3.不達に関するレポート
4.信頼性スコアの変動
◾設定手順
メールの信頼性レポートは、Zoho CRM の管理者が以下の手順でご利用いただけます。
・設定 > "チャネル" の中のメール > メール到達率の向上 > メールの信頼性
以上、いかがでしょうか。
Zoho CRM からメールを送信する機会がある組織の方は、実際の画面をぜひ、確認してみてください。
▶︎その他のZoho CRM アップデート情報はこちら
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