Let's Talk Recruit: Meet Zia, your all-in-one AI assistant

Let's Talk Recruit: Meet Zia, your all-in-one AI assistant


Welcome back to our Let's Talk Recruit series! Today, we are going to meet Zia, your all-in-one AI assistant. Let's delve into Zia's capabilities and explore how it takes tedious, time-consuming tasks off your plate.

What is Zia?

Zia is your AI companion within Zoho Recruit, designed to help you manage recruitment smartly. Offering predictive match scoring, dynamic job description generation, and AI-powered sourcing and screening chatbots, Zia optimises every step of the hiring journey.

How is Zia "all in one"?

Zia delivers AI-driven experiences across Zoho Recruit's platform in six key areas:

1. Identify your best matches 

When hundreds of candidates are in your Recruit account, finding the right ones can feel like searching for a needle in a haystack. With Zia, that's no longer a problem.
Zia can predict the match probability of every candidate and assign a match score based on how well they fit the job. Instead of reviewing every resume, Zia finds the perfect fit for you.  Learn more about candidate matches

How this helps: 

☆ Consistent evaluation criteria across all candidates
☆ Reduced time-to-hire by eliminating manual resume screening

2. Find perfect job openings for your candidates

Not only does Zia help you find the right candidates, but it also makes sure your candidates find the right jobs! With job opening matches, Zia looks at your candidate's skills, experience, and preferences to assign a match score; then, it suggests the most suitable job opportunities for candidates. Learn more about job opening matches

How this helps: 

☆ Boosts candidate satisfaction by matching them with roles they’re genuinely interested in
☆ Increases placement rates by aligning candidates with the right opportunities
☆ Saves time by automating the job-candidate matching process

 3. Automate screening and sourcing  

Zia’s sourcing bot takes the grunt work out of recruitment by providing candidates with a chatbot for their job search. Candidates simply register on the portal, apply for jobs, and check their application status. It also saves recruiters time by handling these tasks automatically. Learn more about the sourcing bot
Zia also has a screening bot. Here's how it works: When candidates apply for a job, instead of you manually sifting through resumes to check if each candidate meets the basic requirements, the screening bot takes over. It acts as an automated first round of interviews, conducting pre-screening assessments that happen right after someone applies.  Learn more about the screening bot 

How this helps: 

☆ Frees you from repetitive administrative tasks☆ Gives you more time to focus on meaningful candidate interactions
☆ Offers a consistent screening process for all applicants

 4. Craft job descriptions in seconds 

The recruitment journey begins with writing an accurate job description. It should resonate with the company’s spirit and delineate the expectations and requirements of the role. Start by entering the key responsibilities—Zia can turn this data into an articulate job description within seconds.  Learn more about AI for job descriptions

How this helps: 

☆ Automates the initial draft process to save you time
☆ Enhances the quality of your job description by suggesting strong word choices and avoiding repetition
☆ Allows you to iterate until you’re satisfied with the additional options provided

5. Shape your emails more intelligently  

With Zia's Smart Assist, you can automate and personalize your email communication. Zia helps you craft engaging and professional emails by making sure that your messages stand out. Learn more about AI for emails


How this helps: 

☆ Maintains a consistent brand voice across all communications
☆ Reduces response time to candidates, improving candidate experience
☆ Eliminates errors and ensures professional communication

Here's a challenge for you:

Pick any Zia feature you can use today to improve your hiring process. Maybe it’s exploring match scores, automating your emails, or leveraging chatbot-driven sourcing. Choose one and put it to the test.

Let’s Talk Recruit!

Now, over to you! Drop a comment.

If this sparked any thoughts or ideas, we’d love to hear them.  How do you think Zia can help you in your recruitment process? Have you already used Zia? What’s your favorite feature? Let’s help each other make the most of Zoho Recruit.

    • Sticky Posts

    • An update to improve email delivery | Email Authentication & Relay

      Update Rollout Latest Update (5th May, 2025) This update is now live for accounts from all DCs except the US. For Trial Users (signed up on or after April 8, 2025) If your email-sending domain is not authenticated, all emails will be sent from Zoho Recruit's

    • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

      Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,

    • Zoho Recruit is coming to the UK | Zoho Community Learning Series

      Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and

    • Ask the experts - A live Q & A discussion on Zoho Recruit

      We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based

    • Restriction on 'From' addresses with a public domain

      Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email

    • Recent Topics

    • Setup Outlook for domain email address fails

      I am trying to setup outlook for one of my domains email addresses and I am unable to add the account in Outlook I get "Operation could not be completed" errors. I am using the imap.zoho.com 993 for incoming and smtp.zoho.com 465 for outgoing email. I

    • Free webinar alert! Empower Customer Experience in a Changing World with Zoho Desk and Zoho Workplace

      Hello Zoho Workplace Community! We’re back with another exciting webinar—and this time, it’s all about delivering exceptional customer experiences. Join us for "Empower Customer Experience in a Changing World with Zoho Desk and Zoho Workplace," where

    • Date & Time Field | Minimum 24 hour notice.

      I'm trying to use Zoho Forms to build a booking request form. I have the date and time field selected as the field users can select their booking time for. My issue is I need a minimum of 24 hour notice for each appointment. I have it sent to only future

    • Auto-sync field of lookup value

      This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.

    • Bigin iOS app update - Introducing Card Scanner and initiating WhatsApp conversations using pre-approved templates.

      Hello everyone! In the latest iOS (v1.11.3) version of the Bigin app, we have introduced the following features: Card Scanner Initiating WhatsApp conversations. Card Scanner: Our new Card Scanner feature extracts contact information from business cards.

    • Check out in Meetings

      Why there is no check out in Meetings of Zoho CRM, very difficult to track

    • Connecting Portals from different Zoho apps

      Hi, I note that Zoho has functionality for customer portals for several of the Zoho apps, like CRM, Projects, Desk etc. Is there any way to connect these portals?  It would be great if we could give our customers access to a portal in which they could

    • Automate Note Creation for Service Appointments

      Hi Latha, I hope you're doing great. Thank you for your continued support in helping resolve previous issues — it's truly appreciated. I'm currently working on automating another workflow using Deluge in the Service_Appointment module. Specifically, I

    • Creating Email template that attaches file uploaded in specific field.

      If there's a way to do this using Zoho CRM's built-in features, then this has eluded me! I'm looking to create a workflow that automatically sends an email upon execution, and that email includes an attachment uploaded in a specific field. Email templates

    • Default Lookup Field Value based on Picklist

      How do I change a lookup field value based on another field's value, while creating/editing a record using form? I have a picklist of different types of Loans. For example: PPP, EDIL, Term, etc. When I create a record using the form, if I choose PPP from

    • Portal permission for report only

      Hello, I have a hard time setting portal permission for my users. I have a form that is an order subform for items. I use that subform to create a filtered report for sellers to see their own orders, but at the same time I have to give them access to

    • How to modify query from a DataBridge Connection

      Hello, I just installed the new DataBridge tool to import data to our Zoho Analytycs account from our local database. It works well so far, and data gets sync every day. The only issue that I found is that we do not know how to modify the query that imports

    • Duplicating Forms doesn't duplicate Forms attachment path to workdrive

      Hi, I have this user, who uses one forms and duplicates it when needed and update the content. For him, it's important to have the submission forms saved in a specific folder inside Workdrive (as this PDF is transmitted later to another team). However,

    • Add Lookup Field in Tasks Module

      Hello, I have a need to add a Lookup field in addition to the ones that are already there in the Tasks module. I've seen this thread and so understand that the reason lookup fields may not be part of it is that there are already links to the tables (https://help.zoho.com/portal/en/community/topic/custom-fields-on-task-module).

    • Tip of the Week #55 – Assign roles to inbox members

      Ever heard the phrase, "Right people, right access"? That’s exactly what you can achieve in Zoho TeamInbox by assigning roles to your inbox members! In any team, not everyone needs the same level of access to your shared inboxes. Some members may need

    • iOS 18 is here! Discover the enhanced Bigin app with iOS 18, iPadOS 18 and macOS Sequoia.

      Hello, everyone! We are excited to be back with new features and enhancements for the Bigin app. Let us take a look at the new iOS 18 and iPadOS 18 features. The following is the list of features covered in this update: Control widgets. New app icons.

    • Basic Lookup Field Update Function

      Hi! So I have no idea what I'm doing in Deluge but I need to get a custom function to run On Create or Edit that sets the value of a Lookup Field based on the contents of another field. Seems simple enough, but I have looked through dozens of other similar

    • Fourth Insight - The power of Multi-Layouts

      The Wheels of Ticketing - Desk Stories The power of Multi-Layouts In the previous insights, we have established that layouts are the foundation for a ticketing system, and fields are the building blocks for the same system. Fundamentals of layouts Fields

    • Filter Multi-Line Properties with Plain Large Text

      To be able to filter fields that feature Plain large text, I am only able to filter on plain small text when you offer 3 separate options.

    • One notebook is on my Android phone app, but not on Web or PC app.

      This problem started in stages. At first my phone was occasionally failing to sync. Then I noticed two things added to my Phone App. One was an existing notebook had a new cover, and the other was a new Note Card with an odd text in it. These were only

    • App Crash on MacBook Pro

      Hi Zoho, I am still struggling to keep Zoho Notebook stable on my Mac platform. I have sent in a couple of crash logs and I am making sure I have the latest version from the Mac App store. I love this application and really want to get it stable. The

    • Share saved filters between others

      Hi, I am in charge to setup all zoho system in our company. I am preparing saved filters for everybody, but the only one can see its me. How can others see it? Thanks

    • Possible to reorder Pipelines position?

      I have multiple Pipelines and want to reorder their positions, so that in the Deals module record for the Pipeline field, I have them ordered in a certain way. Is there a way to reorder the position of the Pipelines without deleting existing Pipelines

    • Unable to invite contacts

      Hi! I'm unable to invite contacts as end-users from my trial account. The green pop-up displays "Invited succesfully" but the email never arrives, nor the re-invitation - even though it's "sucessfully" as well. Tried with several e-mail accounts, even

    • ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED

      Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered." 

    • Automating Sales Order Confirmation & Picklist Generation in Zoho Inventory

      Hi everyone, I’m looking to automate the sales order creation and confirmation process in Zoho Inventory, along with the automatic generation of picklists with bin-level details. Here’s what I need: Sales orders should be automatically created and confirmed

    • Parent-Child Tickets using API or Deluge

      Hi Everyone, We are looking at the parent-child ticketing features in Zoho Desk. We want to be able to create a parent ticket at customer level and nest child tickets underneath. The issue we are facing is to be able to automate this. I'm checking the

    • Spotlight series #7: Path animation

      Animating objects on your slide helps make your presentations lively and interesting. Animations add movement to an otherwise static deck, which helps grab your audience's attention. While you can animate your objects' entry and exit, or use animation

    • Generate Unique Customer ID for Each for All Contacts

      Generate Unique Customer ID for Each for All Contacts

    • Zoho Thrive is getting a revamp: Here’s what’s changing

      We’re excited to bring you an upgraded Zoho Thrive experience! This update features a more intuitive interface, improved navigation, and enhancements to help you manage your affiliate and loyalty programs with ease. What’s new? A more flexible start:

    • Does Zoho Learn integrate with Zoho Connect,People,Workdrive,Project,Desk?

      Can we propose Zoho LEarn as a centralised Knowledge Portal tool that can get synched with the other Zoho products and serve as a central Knowledge repository?

    • Zoho Forms to Zoho Projects

      Can Zoho Forms be used to collect task details and automatically create a new task under a specific project in Zoho Projects upon submission?

    • Quick resend/One-off send function

      Sometimes I might follow up with someone that opened an email and they say "Can you please send the email to me again?" Also, on occasion, a new person may have joined my mailing list and just missed a recent campaign, so it would be VERY handy just to send them the campaign email. Obviously, there is currently no quick or easy way to do this. So, would it be possible to have such a feature? It could work from a number of places, but probably the quickest and easiest way to implement it is under

    • Cliq iOS can't see shared screen

      Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards

    • Workdrive - copy permissions

      I am trying to customize sub folder, which I understand fully from below https://help.zoho.com/portal/en/kb/workdrive/team-folders/manage/articles/customize-folder-permissions-in-a-team-folder#Customize_permissions_during_folder_creation However I want

    • campaings flagging domain error but crm says OK

      campaings flags error with domain buy crm says notig wrong - this is new, help

    • Zoho Books - Currency Conversion

      I am trying to convert all the transactions into another currency such as converting multiple currencies into global USD Currencies. How Can I do this ?

    • Changing Default PDF Name

      Is it possible to change the default name of a PDF? As of right now, all of my quotes are named 'QT_$QuoteNumber' (i,e: 'QT_19803471298374) - would it be possible to change this to: '$CompanyName - $AccountName - $QuoteNumber' for instance?

    • Sum Total of various fields in child module and add value to parent module field

      Hi! Having trouble with a custom function, im trying to calculate the total of all the rent and sqm fields of our offices in Products module and have them transfer to the parent module Location. The API names are as below: Child module Products = "Products"

    • Singup Form Embed code won't load

      I created a new signup form, and can't seem to get the code to load in to make it usable. It is constantly stuck with the loading image. The only code I can access is the iFrame code.

    • Next Page