Can't you select "inbound" as a call type in free version?
I am trying the free version of the software and i am not able to select "inbound" as a call type in the Call Log section. Is it only available whe you purchase the service? Thanks for your helpIs there a way that the incoming emails can be linked to the deal and not get added to other deals where I used the same email address.
I use Bigin to track property purchases. I track the purchase of a property as a Deal, through different stages of the process. The Challenge I have is that I might use the same estate agent for different property deals and when I communicate with themMake Contact or Company inactive
Is it possible to make a Contact or Company inactive (e.g. Contact left the Company or Company is no longer a customer)? The only option I could find, is to to delete the Contact or Company entirely. But with this we lose their details and the historyBigin is not allowing more than 10 dashboards. How do I create more?
Bigin is not allowing more than 10 dashboards. How do I create more? Can more dashboards be purchased if needed?Bulk add a large number of options to a dropdown list in Bigig
Bigin: bulk add a large number of options to a dropdown list in Bigin fields. Example: List of countries in a custom dropdown field.You can now attach files from cloud services!
Hello everyone! We are back with another exciting update. Gone are the days when we stored files only on our computer hard drive. In recent times, most of our documents are stored on Cloud services so that we can access them anytime, anywhere. The FilesPipelines and Stages
Hey, am having issues with adding a new stage whenever I want to add a new stage and i click save I get this error plz helpMass Moving Deals
Is it possible to mass move deals from one pipeline to another, rather than move one by one? Thank youTelephony Integration In Bigin Mobile App
Telephony integration in the Bigin web portal is great. To bad it is not present in the mobile app. Is this in the works?Import file column size limit exceeds
Hello! We cannot figure out why we are getting this error message (Import file column size limit exceeds) while importing less than 400 contacts under an Express account. We have 17 columns. I am not finding anything on column maximum. Thank you! CParsing email addresses and creating deals.
I will like to auto-send a template to anyone that I receive emails from with a partical email ending, and then automatically create a deal if they push a link and enter data into the form. Is this possible?Seamless.AI
I know that Seamless.AI works with ZOHO CRM. Will Bigin import this data automatically as well? ThanksCan I Integrate MixMax with Bigin .. need advice and guidance please.
My client prefers to use MixMax.com and I need to integrate that tool with Bigin. Any help, advice, and instruction would be greatly appreciated. Please include links, etc.Unable to add a new deal in Bigin
Unable to save a new deal in Bigin. Button Save does not work, the only possible acton is CancelBigin is now on iOS 15 and iPadOS 15
Hello everyone! Our iPhone and iPad apps have been upgraded with the much-awaited features of Apple's latest iOS 15 and iPadOS 15. Check out the new features below. Smarter and secure widgets Say goodbye to idle widgets that just sit on your home screenContacts View
I have a few questions related to Contacts: 1) Is it possible to resize the columns? 2) Is it possible to change the order of the columns in the All Contacts view? 3) Can the Deal a Contact is associated with be shown in a column? 4) What does the fieldAdding a competitor field
Hi all, I am wanting to keep track of who the current supplier is with my potential customers and deals, Is there anyway i can add a field that would do this?Entering Deal without a Contact
Is it possible to add a new Deal without a Contact? if not, it should be since I am sure I am not the only user that would like to add deals to my pipeline even before I have a known contact at the company.Sort By not filtering
Hi, I have added a calendar field in the deals so i know when to chase up a deal / client. I want to view all deals and filter / sort by the deals that need actioned first. However the sort by does not seem to be able to filter by these dates and thereHello, why bigin can not support full Chinese language interface ？And the speed is a little slow when open the app and other labels.
Hello, why bigin can not support full Chinese language interface ？And the speed is a little slow when open the app and other labels.Custom Fields in Multiple Languages
We are looking to set up an implementation where the end user may speak one of two different languages. Is there a way to make the custom fields have both an English and a Spanish variation?Multiple Contacts for a Deal in Bigin
Does anyone know if it is possible to have more than one contact listed on a deal in Bigin. We typically have 2 or 3 people we are dealing with and it is important to have them notated for the team. I would like it to be listed just like it is on aBuilding a REST API to GET Records from 3rd Party Survey Tool
Hi all, I have been reading through how API calls work and have all the JSON parameters etc that I need. But I cannot figure out where to put this information in BIGIN. Can anyone advise how I actually build the API to accept data? I realize I could useIn app purchase and In app help is now supported in the latest version of the Bigin Android app
Hello Everyone, We have brought in support for in app purchase and help guide in the latest version of Android Bigin app (v1.3.2), along with the settings revamp. In-App purchase: Users can now subscribe/ upgrade to the Express plan right from theWelcome to the Bigin Community
Hello everyone, We are happy to welcome you to our community. Let us help you get started by understanding what Bigin is and how this community can be beneficial for all of us. What is Bigin? Bigin is a customer pipeline management application that helps you organize and track business activities with your customers as they move through the different stages of your business process. Sales, customer onboarding, and qualifying leads all make up the stages of your pipeline in Bigin. Bigin acts asImport contacts from your device, integrate with Zoom Meeting and more
Hello everyone, I am back with our next set of release items. Here's a brief introduction to each of them. Zoom Meeting Integration for Bigin You can now schedule or start an online meeting instantly from your Bigin account by integrating with the ZoomUpcoming new updates in Bigin - Now up for early access!
Hello everyone, We are excited to announce our first set of enhancements in Bigin for this year. Since our public launch, our focus has always been to make Bigin more usable and practical to our small business customers. Keeping this in mind, we've beenHow do I send mass email from my linked Office 365 account?
I want to email all of my customers a quick update but the test email shows that the mass email is being sent from a strange Zoho email account, not my regular Office 365 account. How can I correct this? Thanks in advance.Importing From Linkedin
Is their a document or KB that shows how to import my contact from linkedin to Bigin ? JayProblem sending POST request
I'm using a desktop REST client to send a request but I keep getting: { "code": "INVALID_TOKEN", "details": {}, "message": "invalid oauth token", "status": "error" } I'm sending an Authorization header as follows: Zoho-oauthtoken 1000.54c1a8cbb00d2a0ed98350eed6.06b7f99a96ee9079291a2b5beaMailChimp & Bigin Integration doesnt work for 2nd Audience
We are trying to migrate from MailChimp to Zoho Campaign, for this we are trying to sync all contacts from MailChimp to Zoho Campaigns via Zoho Bigin. The 1st sync got configured, but 2nd & 3rd Sync is not getting setup. Once I click on the activateNotes
I would like to create notes in the activities module. Is this possible? HowBigin - API and/or White labeling available?
Hi, looks like Bigin could be an promising entry product for our customers. Is there (or will be) an API available for Bigin? Can we white label the solution? Regards Gunnarwork flow check
Hi When i apply this condition will this be applicable for old contacts and also for new added contacts in the future ----------------- Conditions Which Contacts would you like to apply the workflow to? Contacts matching certain conditions All ContactsMass Emails in BIGIN - BCC rather than TO?
When I choose multiple contacts and try to send mass emails, each contact's email shows up in the "To" field. I do not want my contacts to see each other's emails. Is there any way to put these email addresses in a BCC field instead? Or not show the listOption to import and export contacts is now supported in the Bigin iOS app
Hi everyone, In the latest version (v1.3.1) of the Bigin iOS app, you can now import and export contacts with a click of a button. This feature will help you to save time and eliminate the process of entering the contacts information manually. ThisTo created fields in the deals module that can be asked at different stages of Deal cycle
I want to understand how I can create some fields in the deals module that the sales rep would have to fill only if it is moved to that cycle of deal. For example: If the deal moves from qualification to demo done, In the demo done stage I would likeHow long you take to answer a ticket for bigin support? Too slow
Hello We have created a ticket but i dont know how long guys you take to answer?. You take too long. Usually supports replies within 24 hours but with you is horrible. When i emailed to bigin support i dont even get a ticket number. The ticket was createdImport tasks, send emails from the native apps and more
Hello everyone, I am back with our next set of release items. Here's a brief introduction to each of them. Import Tasks You can now import tasks in to your Bigin account and associate them to Companies, Contacts and Deals . Before importing Tasks, ensureRelated Email section is now available in the Bigin iOS app
Hello All, In the latest version (v1.3.0) of the Bigin iOS app, we have brought in support to access the emails related to a record from within the app. You can now view the related email section within Contacts, Companies and Deals module records.Next Page
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Announcements
Create online meetings for Booking Pages with Zoho Meetings and Zoom
Greetings, We hope you're all doing well. We're excited to share some recent enhancements to Bigin's Booking Pages. As you know, Booking Pages let you create public pages to share your availability so that your customers can easily book time slots withFilters in audit logs
Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin. We'll go over each one in detail. Previously, there were no filters available to narrow down data in audit logs. Now, we've introducedEnhanced help options in Bigin
Greetings, We're excited to introduce a new enhancement to Bigin's Help section: a comprehensive Help Options panel that brings together all your support resources in a single, well-organized space. Previously, the Need Help? menu provided only a limitedBigin iOS app update: Built-in telephony and RingCentral support
Hello everyone! We are excited to introduce Built-In Telephony and RingCentral support in the latest iOS version(v1.11.13) of the Bigin mobile app. Once the integration is completed on the Bigin desktop site(bigin.zoho.com), you can choose the Built-InIntroducing Booking Pages—a topping for your Calendar Scheduling needs!
Greetings, We're here with a new topping for Bigin! Let's dive into the details. What does this topping do? Scheduling appointments with customers is one of the most common challenges small businesses face on a daily basis, as it often involves frequent
Most Discussed Topics
'Pin' notes, so that specific ones are always visible at the top of the 'notes' tab.
It doesn't appear Bigin has the functionality to 'pin' a note to then have it always show at the top of the notes tab section of a record. Often times we have a large number of records, but key information we may want to have easily visible to all atBigin Form Acknowledgement
How to troubleshoot and find out why form acknowledgement is not sending emails after form submission?Set various time slot reminders for task and event
Hi I would like known if there is possibility to set various time reminders for a task or event like we have the possibility to do in google calendar or google task. For example I'am creating an event or task and I want to be alerted before 30min andBigin Plugin for Outlook
Could we get this added? The Gmail version already exists, and I would like to avoid having to make a switch.
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Sticky Posts
Schedule mass emails, view mass emails status and more!
Hello everyone, Mass emails help you communicate with multiple customers in a couple of clicks. We have introduced a Mass Emails dashboard in Bigin so that users can see the status of the mass emails like how many emails were opened, clicked and bounced.Introducing Bigin 360: Our new pricing edition with increased feature limits and pre-installed toppings
Dear Biginners Club, Today, we're pleased to launch a brand-new pricing edition called Bigin 360, our highest pricing edition that will sit on top of Express and Premier editions. It's been over four years since our launch, and we're receiving some great[New] Create invoices and contracts in minutes with Zoho Writer's Merge Templates for Bigin!
Do you often find yourself manually entering customer information in your business documents like invoices and contracts? This can be a time-consuming process that can take up valuable time from your business operations. With Zoho Writer's Merge TemplatesAnnouncing #BiginnersClub meetups in US, Middle East, India & UK (Free Event)
Exciting news, Bigin enthusiasts! #BiginnersClub meetups are back, and we're hitting some major cities this time, starting from October. Here's what you can expect: Meet our experts face-to-face Deep dive into Bigin and its advanced features PersonalisedIntroducing Forms: Streamline data collection with Bigin's new form builder.
Hello everyone, Bigin's web forms just got a makeover! We are excited to introduce Forms: an online form builder designed to meet all your data collection need. This revamp was inspired by your feedback, resulting in an upgraded and versatile version
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