Zoho Reports - New features rolled out on Feb. 21, 2014
Support to Import from Cloud Storage/Drive Zoho Reports now allows you to import data from different Cloud Storage/Drive to start with your reports and analysis. You could import data from the following services. Zoho Docs Google Drive Dropbox Box SkyDrive Added Custom Formula Zoho Reports now supports STR_TO_DATE function for creating custom formula to convert a text column with date into a date column. Enhancement for White Label site Home Dashboard The White Label site home dashboard is been enhanced
Important Announcement about Incoming E-mail Delivery
As we've continued to indicate in the past, we're constantly working both over-the-hood and under-the-hood to improve your experience while using Zoho Support. Today, we're introducing an under-the-hood improvement. Our underlying mail infrastructure was based on POP and SMTP technology. POP is used to fetch emails from your mail server and SMTP is used to send outgoing emails from Zoho Support. Although POP is time-tested technology, we've realized that it's just not good enough for customer service
Zoho Reports - New features rolled out on Jan.25, 2014
Improvements in Lookup Column Now Zoho Reports has enhanced the Lookup column feature by adding a new option to handle parent table data deletion. Setting this option will not delete (retain) the corresponding rows in the child table even when data is delete in the parent table. Also enabling this option will provide much higher performance in data uploads into this table when compared to others options and hence its highly recommended From now on this will be the default option. You could enable
Just In: Import Tasks and Chrome Extension for Zoho Projects
Are you still stuck with spreadsheets to manage your work? No spreadsheets anymore. At Zoho, we’ve developed a nice little feature to Import your Tasks from various formats like xls, json and csv files and quickly start collaborating from anywhere, anytime. How Zoho Projects helps you Assign tasks to team members and easily track who’s done what. Communicate effectively with your team using feeds, forums, wiki and chat rooms. Tag files to easily find them later. This means you can quickly locate
Autoresponder based on segments
Hello! In Drip marketing, to focus a set of audience, it is important to target a segment of customers based on particular criteria. Recently, one of our users wanted to reach out a particular segment of contact’s list using Autoresponders. But wait! Is it possible to send an Autoresponder to a segment in the mailing list? The answer is yes. We at Zoho Campaigns do understand how crucial it can be for our CRM + Campaigns users especially in case of marketing automation. To keep up the customer demand, we've enhanced
Goodbye 2013, Hello 2014!
It’s time again to say goodbye to yet another wonderful year, and eagerly wait for the next! It’s also time to walk down the memory lane and recall the things we accomplished in 2013 and our resolutions for 2014. Created Space in Enterprise Market We started the year with the release of Document Library , and then moved on to give you some new and interesting features in our mobile app - Mail Magnet for Mobile, Business Card Scanner App and the Leads App. Here’s what our customers have to say about
Scheduled Maintenance on 24 December 2013, 18:00 to 23:45 PST
This post is only for customers who have configured Zoho IPs in their firewall. We are planning an infrastructure level maintenance on 24 December 2013, from 18:00 hrs to 23:45 hrs PST. During this maintenance period, all traffic from our datacenter is to be served from a reserve ISP. Due to the switching of ISPs, the IP addresses of zoho.com services will temporarily change. So we request all customers who have configured zoho.com IP addresses for various reasons, to configure this additional IP
Scheduled Maintenance - Zoho Mail (24 Dec 2013)
Thank you all for your continuous support to Zoho Mail. We are planning for some maintenance activities in our Data Centers on 24 December 2013 (6:00 p.m. - 11:45 p.m. PST ). There will be very minimal impact for the users using Zoho Mail. Important Note: If you have added the IP address of our servers directly anywhere in your configuration, please check and change the records to use the MX Rrecords / SPF Records as per the advised settings. Similarly for POP/ IMAP or SMTP servers, if you are
Attn. Users using the Zoho CRM Plug-in for Microsoft Office
Sometime back we had an announcement for the users using the Plug-ins for MS Outlook, MS Office, QuickBooks and Mobile Apps. This announcement is especially for the users who are using the Zoho CRM Plug-in for MS Office to create Mail Merge Documents. We are now supporting Zoho CRM Plug-in for MS Office 2013 also. As we're doing away with Ticket-based authentication and instead introducing Auth Tokens for all our Plug-ins, we recommend you to get the latest version of the Zoho CRM Plug-in for MS
New in Zoho CRM - Territory Management, Custom Modules, Social Interactions, Custom Functions and More...
This time we bring to you a bundle of updates in Zoho CRM that include some cool features you would love to use. Here it goes - Territory Management - Sales territory is a familiar term in business: segmenting customers and distributing it among the sales reps to prioritize sales opportunities and increase sales. For a complex sales structure, the task of segmenting customer accounts based on the characteristics of accounts rather than the individual ownership of the records is made easy with territory
Attn. Users using Plug-ins for MS Outlook, MS Office, QuickBooks and Mobile Apps.
In an effort to improve our products and services and to meet the standards of the emerging technologies, we're doing away with Ticket-based authentication and instead introducing Auth Tokens for all our Plug-ins and Mobile Apps. With this secure and user-friendly change, you don't have to regenerate your Ticket every 7 days! The following plug-ins and apps will be affected by this change. Zoho CRM Plug-in for Microsoft Outlook Zoho CRM Plug-in for Microsoft Office QuickBooks Integration iOS, Android
Happening this May, Zoholics 2013, our annual user conference and Zoho Creator training sessions
Our annual user conference, Zoholics, is scheduled to be held from 29th to 31st of May, 2013. The agenda includes product training sessions and keynotes on mobile and cloud computing. Zoho Creator training sessions will be held on Day 2 & 3 of the conference; between 8 AM and 5 PM on the 30th and 31st of May. Join us for training on creating custom apps for your business, and customizing them further using scripts. There is an early bird advantage too. Register Now! Team, Zoho Creator.
Two Factor Authentication (TFA) - an extra layer of security for your Zoho Account !
TFA - Stronger security for your Zoho Account At Zoho, we take account security very seriously. Here is how to make it hard for your Zoho account to fall into wrong hands. Two Factor Authentication (TFA) is an additional level of security that can be applied to your Zoho account. With TFA enabled on your account, anyone attempting to login to your Zoho account from an unrecognized computer must provide additional authorization. You can activate TFA to send you a uniquely generated verification code
Zoho Reports - New features rolled out on Dec. 4, 2013
White Label site home page with Multi-tab Dashboard/Reports viewNow Zoho Reports allows the White Label Customers to configure the home page with a multi-tab dashboard. With this your users will be able easily navigate between the views. White Label customers who wanted to configure this for their site can write to us. We will get your requirements and handle this.
Zoho LiveDesk can now be integrated with Zoho Support
Happy to announce Zoho LiveDesk can now be integrated with Zoho Support Step up your customer-supporting game and add the power of live chat to full-fledged helpdesk software, to create the ultimate, unified customer support suite. Together with Zoho Support and LiveDesk, deliver a complete view of all your support interactions logged in one, organized database. Creating support tickets is now made easier while chatting with your Visitors. With your LiveDesk integrated with Zoho Support, your agents
Zoho Reports - New features rolled out on Nov. 21, 2013
Enhancements for Table Designer Zoho Reports has enhanced the table Edit Design for a better usability. With this you will be able to perform the following operations while designing a table. Add Formula Now you can add custom formula or aggregate formula in your table from the designer. It is also supported to edit the formula from the designer. Also the Add Formula link in the new row give easy access for creating Custom Formula . Export the Table Design Now you could export the table design
Free Webinars on New Features - Nov 20 - 22, 2013
After last week's release, Zoho CRM experts bring to you a series of Webinars to learn more about the new features and enhancements in Zoho CRM. Register Now for the upcoming webinars on Custom Modules, Workflow Automation using Custom Functions, New form builder in Web Forms and an improved Integration with Zoho Campaigns. Registration Link: https://www.zoho.com/crm/webinars/ Webinar Schedule Custom Modules - Nov 20, 2013 Workflow Automation using Custom Functions - Nov 21, 2013 Web Forms and Integration
New App-builder - All set to hit the Screens !!!
A warm welcome to all Creator customers! You would be in the midst of joy using the old App-builder for these many days. Adding to that joy, we are delighted to introduce the new user interface and latest features in the product. The new app-builder possesses a modern outlook and well-organized application creation process that makes the application more dynamic, impressive, agile, user-friendly and robust. It’s time for everyone to change over to the new app-builder and enjoy the nice look & feel
Google Apps Integration - Zoho CRM Contextual Gadget for Gmail
Hello! We're pleased to announce the Zoho CRM Contextual Gadget for Gmail as a part of our Google Apps Integration. With the Contextual Gadget, when you receive an e-mail from leads or customers within Gmail, your customer information will be automatically pulled from Zoho CRM along with the notes, contact info etc. If the contact information doesn't exist in Zoho CRM, you can instantly create a lead or contact without hopping to Zoho CRM. Additionally you can create business opportunities for the
Version 1.5 : Register for Early Access
We are planning to release a new version (V1.5) of Zoho Meeting, which is in final testing stage. Speed and stability enhancements form the crux of this new version. If you would like to get early access for the version, please register here. Update: Registration closed.
Zoho Reports - New features rolled out on Oct.30, 2013
Zoho Projects Advanced Analytics Add-on The Zoho Projects Advanced Analytics Add-on is now available in the service. With this add-on Zoho Projects users can slice & dice their projects data to analyze & track their key project metrics. Importing Data Setting up this add-on will sync data from your Zoho Projects portals into Zoho Reports. Data from the following modules will be imported and stored in Tables in Zoho Reports. Milestones Tasks Task owners Timesheet Users We plan to support synchronizing
Zoho Reports - New features rolled out on Oct.23, 2013
The following features were rollout in Zoho Reports service on Oct. 23, 2013. Support to Apply Share Filter Criteria for E-mailing Reports With this build, you will be able to apply the same filter criteria you have applied while sharing to a user for E-mailing the reports too. Support to Import More File Formats From now Zoho Reports supports importing XLSX format of Excel files from your local drive. It is also supported to import Excel files (both XLS and XLSX format) and HTML files from
Gain Better Clarity And Control With Admin Reports In Zoho Docs
As an admin, it is necessary to monitor the type and volume of content produced by the users in your organization. The new enhanced Reports in Zoho Docs makes it easier for the admins to monitor the entire user activities such as the storage space summary, type of documents created over a period of time, user activity log reports and a lot more. All the significant stats are presented as neat graphs under Reports tab. The different types of reports one can find includes: Disk space usage report
Attn. API Users: Authentication Token introduced
Until now, the Zoho CRM Developer API Implementation required the API Key and Ticket to be used in all API calls. You also had to regenerate the API ticket once in 7 days and replace the new ticket in all your API calls. For all existing Zoho CRM API users, we have good news. You do not have to regenerate your Ticket every 7 days! We have changed the implementation of our Developer API, and we now support the Authentication Token for all API calls. This token will become invalid ONLY if you choose
Announcing Zoho Docs For Desktop: Sync Your Files Between The Cloud And Your Desktop
We are thrilled to unveil Zoho Docs for Desktop, the new file synchronization service that keeps your files synced, backed up and available wherever you are. Instant and Two-Way File Sync Syncing files between Zoho Docs cloud application and your desktop is fast and convenient. Files on multiple computers linked to your account will also be synced instantaneously. You will have the same folder on cloud and across all of your computers at the same time. Also, file syncing happens two ways, that
Start chatting with your customers directly from your OpenCart powered storefront.
We are excited to let you know about Zoho LiveDesk's new OpenCart extension. By installing the extension, you can quickly add live chat functionality to your store and connect with potential customers at the exact right moment. Embrace the power of real-time chat and improve the customer experience of your OpenCart powered store. To install the LiveDesk extension in OpenCart 1.Download the Zip file from here. 2 Upload the Zip into your root directory and Extract it. 3.Log into the admin section of
Zoho Reports - New features rolled out on Sept. 20, 2013
The following new features were out on Sept. 20, 2013 in Zoho Reports service. More Advanced Summary Functions for Chart With this build, more advance summary functions have been added for Charts. They are: Moving Calculation 100% Group Moving Calculation Calculates the moving value of each data point based on the inputs you provide. The summary function selected will be taken as the basis for calculation. You can perform sum, average, minimum and maximum calculation using this. This will be useful
Revamped VBA Macro Engine
We have been supporting VBA macros for the past three years in Zoho Sheet. Last month we made a significant revamp of our Macro execution engine. With this update, your macros could run faster by up to 75% than before depending on what your macro does. Here is a spreadsheet which generates Vicsek fractal (box fractal) using macros. There are 4 different fractals generated in 4 different worksheets. Click on the 'Generate Fractal' button in each worksheet to generate different fractals. To change
New Zoho Recruit Features: Custom View and Bulk Update
Hello! Today we are happy to announce the availability of two new features - Custom View and Bulk Update. Custom View Zoho Recruit's Custom View helps you to filter data with multiple criteria and save it for future reference. And not only that, the custom
Exporting data from Zoho Invoice to Zoho Sheet
We are happy to announce the integration of Zoho Invoice with Zoho Sheet. Now you can export your data from Zoho Invoice to Sheet very easily. You can find more details about this in the following blog post - http://blogs.zoho.com/uncategorized/one-two-three-export-data-from-zoho-invoice-to-zoho-sheet/ We will be happy to hear your comments on this. Regards Siva
Announcing the new UI for Zoho Show
Zoho Show now sports a fresh look with the new gray interface that looks more neat and professional. The menu tabs are well organized, with the feature sets smartly grouped under each tab. The new UI also aims to provide a consistent user experience across other document editors within Zoho Docs. Here are few notable enhancements that comes along with the new UI: More Animation and Transition Effects You will now be able to build better graphics with the new, enhanced gallery of animation and transition
Scheduled Maintenance Announcement - Zoho Mail
Thank you all for your continuous support to Zoho Mail. We are planning for some maintenance activities in our Data Centers on 31 August 2013 (10 a.m. - 10 p.m. PDT ). We are planning to provide the email service from our other data centre, with minimum impact. The users should be able to send/ receive and access emails during the time, except for a few minutes of outage. The following functions/ features will not be available in Zoho Mail for a few hours during the maintenance: Zoho Mail Control
Scheduled Maintenance on Aug 31, 2013
We are planning to upgrade our infrastructure on Saturday, Aug 31, 2013 between 10 am PDT and 10 pm PDT. We have planned this upgrade in such a way that there is a minimal disruption of service during the maintenance period. The below features will be impacted during the maintenance period. Mail Add-on If you've configured the Mail Add-on with your Zoho CRM or Zoho Recruit services, You cannot access emails under the Emails related list. You cannot back up emails of deactivated users Whitelisting
Unusual Activity Detected - Alert Message in Gmail
Updated - 15 Aug 2014 Hi All, Gmail users, who have configured their accounts in Zoho might have received an alert regarding unusual activity detected. This is because of an IP address change during the maintenance activity at our end. The POP accounts are now retrieving the emails without any issues. When you login to your Gmail account, you will see an alert as in the image below. Select the link 'Was it you', to review the IP address denoting sender1.zohomail.com (74.201.155.26/ 74.201.84.157/ 74.201.84.158 ).
Scheduled Maintanence - Zoho Calendar
We have scheduled a maintenance in our servers on the 31st of August, 2013, between 10 AM and 10 PM PDT. We are upgrading our servers so that they'll be better able to handle the ever growing clientele. The service will not be available for a few minutes in between, when we start the maintenance and while we resume the services to normal. You can follow this thread, or this blog post for updates on the maintenance. Meanwhile, we'll do everything we can to ensure maximum uptime. Regards, Sivakasi
Important! Scheduled Maintenance of Zoho Servers
We have scheduled a maintenance of our servers on the 31st of August, 2013, between 10 AM and 10 PM PDT. We are upgrading our servers so that they'll be better able to handle the ever growing clientele. We are working to ensure it all happens with no disruption of services; all your published websites will be accessible as usual. But, there is a minimal chance of some websites with custom domains, experiencing disruptions during this time. Should that happen to your website, we request you to do
Zoho Server Upgrade: Saturday, Aug' 31 @ 10 AM PDT
In order to improve your overall experience in using Zoho Support, we work on many things under the hood. From time to time, we also upgrade our infrastructure (think of it like cogs and sprockets) to improve speed and performance in general. On 31st August 2013, we're scheduled to do one such upgrade of our underlying infrastructure. As a result, between 10 AM and 10 PM PDT, some of you might experience intermittent difficulty while accessing and using Zoho Support. Whitelisted IP Addresses: Those
Zoho CRM: Workflow Rule Enhancements
Hello! We have updated the functionality of Workflow Rules in Zoho CRM. After this update, you can: Create Time Based Actions i.e schedule actions at a specified time after the rule is executed. Send Emails to Leads and Contacts using workflow alerts. Create Email Templates while setting up your workflow rules Update the Record Owner field using workflow field updates Remind workflow task owners through email or pop-up To learn more about Workflow Rules and also about the updates, refer our Online
Scheduled maintenance for Zoho Books on August 24th, 2013
Dear Customers, Zoho Books will be temporarily unavailable for approximately two hours on Saturday, August 24th from 00:30 am to 02:30 am (PDT) as it is undergoing a scheduled maintenance. We request you to plan your accounting activities ahead of time. We apologize in advance for any inconvenience caused due to this. -Zoho Books Team
Important changes in Zoho Reports API
We would like to bring it to your notice that we have introduced few mandatory changes in Zoho Reports API usage, for better usability and other technical considerations. This would require some minor, but mandatory, changes to be done in your existing applications. Introducing support for Permanent Authentication Token for API calls Zoho Reports now supports passing a permanent Authentication Token (AuthToken) to use Zoho Reports API methods. Using AuthToken is much simpler than the current
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