Send later, custom date and time -- not working
Hi there, When I try to schedule an email to be sent later, using the custom date and time option, it brings back an error message: "Sorry, we are unable to process your request." When I use one of the pre-set date/time options (eg. "Tomorrow morning
Spark cannot connect with Zoho email
Hello. I have made a new Zoho business email and configured it properly. I do have 2FA turned on, and have generated an app-specific password. When I enter the appropriate information into my email client (Spark, Mac, newest version of software and OS)
Desk REST API - tickets attachments SCOPE_MISMATCH error
Hi there, We are trying to add file attachment to Zoho Desk Tickets using /attachments REST API. We have created a token with scope Desk.tickets.ALL Was stated in your API documentation. When using this token, we are still getting { "errorCode": "SCOPE_MISMATCH",
Meetings not showing up under contact or deals or any other place besides the meetings tab
Meetings not showing up under contact or deals or any other place besides the meetings tab. I would assume it should appear under open or closed activities as that's where i can create it from. Please advise as we are trying to use this feature more.
Help me! Error {"code":2945,"description":"EXTRA_KEY_FOUND_IN_JSON"}
Hi, Good mornig , I have a problem with add data to creator API and I don't understand for why. The same process be have correctly excute the last week. {"code":2945,"description":"EXTRA_KEY_FOUND_IN_JSON"} I need your help. Thank You
function with external api fails
Hi, I'm trying to check of an existing customer number based on the domain of an Account. But I get the following error message: No. of arguments mismatch for the built-in function 'get' Line Number: 24. I highlighted the line 24. // Parameter: account_id
Sender-based alerts
Hi, I enabled the sender-based alerts in the admin panel. The alert is showing in zoho web but not in outlook. Any idea on how to fix this? We need this to display also in the outlook. Thanks
Secondray user has no own Calendar and cannot be added to Staff in Bookings
Hi Zoho Team, I have a free mail license where both the primary email-address and the secondary email-address are hosted by my local provider, where I changed the DNS record to Zoho, so that both addresses could receive email on the Zoho- email platform.
Unable to switch the contact layout based on a flag in the leads module during lead conversion to contact.
We have a "Lead Type" flag with values X or Y. When X is selected, the contact should be assigned to the X layout, and when Y is selected, it should be assigned to the Y layout. Is there a way to achieve this without using Deluge?
How to set related lookup field from Deluge function when creating a task
Hi, I've checked numerous posts on this topic but it seems I am missing something here. I'm trying to create a Zoho CRM task from within a function. Here's the relevant code: // // Get Departure and related Participant records // relParticipants = zoho.crm.getRelatedRecords("Passengers","Departures",DepartureID);
Sending encrypted/password protected attachments via ZeptoMail?
Hi, I'm trying to send password protected PDF files via ZeptoMail but I'm getting the following error: 552 5.7.1 virus Heuristics.Encrypted.PDF detected by Zoho Mail. Is there a way to bypass that error? Or, are there specific types of encryption allowed/disallowed
Transaction Number Series-FY Shifting
Dear Experts, if XYZ company is closing their FY 2023 on 31st December 2023 with last Journal Voucher No XYZ-JV-FY-900. Normally the same series will not be continued for next FY(Jan 2024-Dec 2024) it should be restarted with new number(XYZ-JV-FY-101)
Registration in community
Namaste I am from Shimla, But there is no option selection of shimla.
Service PO Tracking - Service-Organisations
Dear Experts, Your Valuable advice required for below, If XYZ company wanted to issue service related LPO to their supplier and need to be tracked every month by posting purchase receive every month. How it can be possible in Zohobooks Elite Version
Having issues with new API Url
Hello, I've been using Zoho Books API for 2 years. Today, I received a notification from Zoho stating that the API Base URL has changed from https://books.zoho.com/api/v3/ to https://zohoapis.com/books/v3/. After updating my system, I encountered issues
This portal URL already exists.
I am not able to Publish Jobs in Job portals. It says it already exists. No option to fix it. I have mailed you the issue but no reply. Kindly help.
"For Agent-forwarded emails, use original sender as Contact" function
Hello. I wanted to use the "For Agent-forwarded emails, use original sender as Contact" function, unfortunately it does not work.Tell me, what can I do wrong? I'm attaching screenshots.
Creator Form - Form Submission Confirmation Popup not working
I have a form in Creator, and in the Form Properties, I have selected the checkbox for "Open form submission confirmation popup when Enter key is pressed". However it doesn't seem to work. When editing my form, if I enter a new value and press enter,
No way to specify 'is empty' in searchRecords criteria
I need a custom function that iterates through a set of records that have an empty field, like this: module_records = zoho.crm.searchRecords("Leads", "(Territory Code|is empty|*)",1,200); Unfortunately the criteria doesn't work. How am I supposed to write the criteria that the field "Territory Code" IS EMPTY ? I'm also interested in to know how I can combine criteria in the above script. E.g. Territory Code is empty AND Country is not empty Thanks
Updating Date Fields from 1 module to 2 different Modules
Hi, I have a Clients Module in which there are 4-5 date fields which gets updated by our team often shown below: Now I have 2 linked custom modules naming Egypt and Benque with the same date fields. I would like to write a custom function so that when
Non-existent Zoho Flow support
Anyone else able to communicate with Zoho Flow support team? We have now set up over 10 supposed calls with the support team, but no representative ever turns up. We are working on a time-critical project for our client, and their patience has run out!
Cannot apply Leave
We need your help in this issue. One of my team can't apply a leave. "Date of joining is not updated for you. Hence cannot apply leave. Contact your administrator". Please check. Thank you.
Staff notification emails sent using buffer time
I noticed that staff notification emails have been sent and arrive at the wrong time. For example, I have notifications set for 1 day, 2 hours, and 30 minutes prior to an event. They were arriving 30 minutes or 1 hour earlier than they should have. I
Status: 421 / The following addresses had fatal errors
Messages sent from zoho to a talk21.com address have been delayed / not delivered. I have copied the email message received and attachment (attachment.bin). Please can you clarify whether the messages below have been sent from zoho or talk21, and advise
Zoho Project loading is very slow
Hello, Zoho Project loading is very slow. Is anyone else experiencing this?
Email
My email is not sending through zoho.
Change sender mail
Hello. I send automatic emails to customers such as welcome email, change password and ... . the sender email is zamani@golden.fund but i want to change it. how can i do that?
After the codes I added to my website, ZOHO CRM information does not arrive.
Hello, we are new to working with ZOHO CRM. I added the codes you gave to the form sections on my website. However, when you fill out the forms, ZOHO CRM information does not come. Where are we going wrong? Below are our codes. Thank you in advance for
My YouTube short didn't post
Hello, I have a problem. I scheduled a video to be published at the same time on FB, IG, and YouTube Shorts, but the short wasn't published and it doesn't explain why. The duration is 45 seconds and it has the correct 9:1 size. Can you help me check?
ZOHO Desk : How to fetch the date and time of ticket status changed from Status A to B.
There is a requirement where we are writing a custom function to send an email notification to the client if no activity happened on the ticket since the 7th day or the 10th day after the status changed from A to B. For the same, I am writing a function
I cannot clear contacts registered through the portal
I use the ticket system for my customers who have a maintenance support agreement. Some contacts in my customers register through the portal. When the maintenance agreement with the customer ends, I want to delete all records belonging to that customer.
Zoho Forms validation doesn't work as expected
Hi, I'm adding the Zoho Forms form (via HTML/CSS download) to my page. It comes with js/validation.js and css files. Now, I can't get the validation to work as it is shown when you Access Form in the Zoho Forms. In my server, when I load the form and
deactivated form
Your current selection contains deactivated form(s). Contact support@zohoforms.com for further information. I need activate this forme
Zoho CRM for Ring Central- Outbound call issue
Hello, I am having issues with Zoho crm for Ring Central. Over the past week, I have spoke with Ring Central and they they had their engineers try and fix my problem. They said everything is set up on their end, that it's Zoho CRM with the problem.
Zoho Show presentation is not able to autoplay an embedded video on the presentation
Hi, I am new to zoho software and I want to use Zoho Show for my business. I imported a powerpoint presentation into zoho.com/show (called Haar & Hem v6 20-9-2022). On the internet (via browser) then when I am presenting this file then the video embedded
I need help ASAP with blocked Email....
Hey, every time i send email to my company email adress. The repsond is: mx.zoho.eu rejected the message you sent to the following email address: office@estatefix.es (office@estatefix.es) Cannot find the address you sent the message to on the target domain.
4.7.500 Server busy. Please try again later from [136.143.188.16]. (S77719)
Having an issue this morning/afternoon with emails sent out to multiple office 365 tenants. Emails sent between accounts hosted on zoho, and to a few gmail accounts all worked as expected. 4.7.500 Server busy. Please try again later from [136.143.188.16].
Error when edit leads conversion mapping.
Hi I am trying to update Leads conversion mapping. When I click save this error is pop up.
*Suddenly* can't log in from my Android client.
I get a 535 error. I'm not using MFA. I have not changed my username or password anywhere. Thanks. David.
Cannot get Image Upload to Work
Here is the code I'm using to grab an image and load it to a specific field called Image in a module called Property Pictures: photo = invokeurl [ url :"https://cdn.britannica.com/79/232779-050-6B0411D7/German-Shepherd-dog-Alsatian.jpg" type :GET ]; info
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