Camnpaign not sending.
i prepae a campaign and i see it as draf. i try to send and i press send now and after the orange button send. i see the text sending shortly. alfter a while the campaign return as draft. and non email was sent.
Anonymous user can downvote any knowledgebase article as many times as they want
I thought this was a mistake but it is true. Any anonymous user can downvote any knowledgebase article as many times as they want. I even tested this on Zoho's own knowledgebase. If the the feedback form is enabled and even if email is required. The reason
DS File Import Error - can't edit the script in the browser
I am unable to edit a DS file in the browser when presented with an error during import. For example: Error at line number: 5896 The "from" address can only be zoho.adminuserid, zoho.loginuserid, or a verified email address. Please specify a valid email
Sorting function columns not working
Hi, I want to sort some columns within a table I've created. So for example, highest amount should be placed first or most recent date. However, if I try to sort a column, it is not working and doesn't do anything at all. Do you know what's the prob
Malware Notice: Twitter and LinkedIn posts
All of our posts dating back several weeks are changing links to unsafe! i.e. the following on Linkedin: https://www.linkedin.com/redir/general-malware-page?url=https%3A%2F%2Fzurl%2eco%2FfZBS Is there anything in the works to fix this and will we have to go back and adjust all links manually for past posts?
Client Cannot Access Her New Portal: Cookie Is Disabled (But Is It?)
Hello, Has anyone run into a problem with clients unable to activate their portals because they cannot set their own password? I started using Books a few months ago and only created about 20-30 portals so far. Most seemed to work but 4 people told me
BUG: Word "occurred" is misspelled in Zoho Projects
The word "occurred" is spelled wrong on this error message:
Bug in Zoho Projects: https://projects.xxxxxx.com/portal/xxx#setup/portalteams Error occurred after clicking on a Team
When I click on a Team on this page: https://projects.xxxxxx.com/portal/xxx#setup/portalteams I get an error "Problem Occured".
User activiation issue
Hello, Why I cannot play with activating and inactivating users ? It says that I can max have 12 active users due to what we have in our subscription but it prevents me to active more than 9 users. What's going on please ? See attachments Thanks Jos
Column 'Goal category' missing in data connector between Bing Ads and Zoho Analytics
Hi, I've set up the data connection between Bing Ads and Zoho Analytics. All kind of tables and columns are synchronizing at the moment. However, I am missing the column 'Goal category' to determine what kind of conversion it is. Where can I find this
Unable to send message reason 550 5.4.6 unusual sending activity detected.
Hello, I am writing in order to ask for help regarding the issue l am facing with. I am trying to send some emails to companies to promote my services, but after 15-20 sent emails I was unable to send emails anymore with this message pops up: unable
Não recebo emails de um determinado comínio
Recebo emails de todo mundo, menos do dominio shopee.com.br Ja entrei em contato com a plataforma e eles informam que esta tudo ok por la. PRecis ode ajuda
JSON is not well formed on create Invoice
Hello, I had attached my code as document. When create invoice, bellow error is coming. Let me know where is mistake on this code. Thank you in advance. +"code": 1038
+"message": "JSON is not well formed"
SMTP Error: Could not connect to SMTP host.
Hello, we can not accept emails sent from our website "contacts". https://fadkhera.com SMTP Host : smtp.zoho.com Type of Encryption : TLS SMTP Port : 587
Failed to connect to SMTP server at port: 465
We have been using ZOHO SMTP server for sending out email. But suddenly it stopped working today. There was no mailbox blockage, nor mailbox is full. Below the error log we're getting. What could potentially be the causes of this? javax.mail.MessagingException:
Emails not synching with deals
Hi there, I have had this problem for a few months now and despite multiple remote sessions/calls/email with zoho support it has not been resolved, I'm really hoping someone can help me out. All of our emails sent/received to contacts are not automatically
How to view an Expense Refund
Hello I have a simple expense for $100 to vendor 'Shop Inc' that's refunded a week later (categorized under 'Expense Refund'), When I look at the vendor (menu: 'Sales/Vendors'), there's no mention of this refund. None of the reports seem to show it either.
Zoho Scripts are slowing my websites
I currently have my websites hosted by siteground which points to our firewall sucuri which has a CDN to speed up our websites. The zoho scripts that we use for zoho marketing hub, zoho sales IQ, zoho campaigns, and even the zoho cdn are slowing my website and failing upon testing for website optimizations https://www.webpagetest.org/result/200723_KJ_700581267ccb6090435c548a116ed6d0/ Could you please help me and direct me to how I can optimize these scripts? Its really dragging down our website speed
Deleted message on iPhone but keeps coming back
I am using IMAP on iPhone Apple mail. I have one day where messages were deleted on iPhone but they keep coming back. I confirm that they are deleted on server and one Zoho Mail app. It is only one day from earlier this month. It has happened before.
Finding Duplicate on a for loop
Hi, I'm trying to find a duplicate on a for loop on an index. but getting error. Please help me x = Employee[ID != null && Status == "Active"];
4 y = Time_Log[Employee.ID == x && T_Date == "14 Jun 2023" && T_Date != null].Employee.Name.getAll();
5
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Please help! Why is this error message is showing to me when I try to add a user?
Receiving an error when trying to create a Contributor
I'm using the new Zoho site builder, which is a bit different from the old version, so most of the articles and help guides are irrelevant. I have gone through the step to create an Author (Old contributor), and I get the below error message. Please
Restricting User Input in Numeric Field
In Zoho Forms I have a Number Field shown below. If a non-numeric field is entered, the user cannot submit or move forward - this is good. However, is there a way to RESTRICT users from even inputting non-numeric values in the field?
Create subscription with Addons from webform
Hi - I'm hoping someone can help with an issue we are having trying to setup a webform to create subscriptions. In an ideal world we would use the zoho subscriptions hosted payment page to allow the customer to enter their details and set the {subscription
Custom order in subforms
Review this please. Custom order on subforms doesn't work. When the record is saved, changes made to the subform are not saved. Happens in both grid mode and list mode
Unable to process request when sending ticket from help center
Hi. I was creating a ticket on our help center and I get an "Unable to process request" error.
Administrator not getting email reminder from crm.
Hi, As the administrator for crm i am not getting email reminders for crm tasks or follow ups but colleagues are getting these. I have tried to get this problem resolved but not any further forward. Could you please advise what i can do to resolve this
Automatically set Deal Image
Hello, we need to set the deal image automatically and there is no possibility for this in the API (for whatever reason). We want to take the first image of an image upload field and set it as the deal image. Is there a workaround for this? Thanks in
Customer gets called two times when clicking on the phone icon in Zoho CRM
We have seen that when a user clicks on the phone icon the phone number get called two times, when the phone call gets answered two time we're on the phone with two people from the customer. How can we fix this?
Unable to upload attachment. Please contact the forms administrator.
How do I fix this error?
PDF notes no longer accessible
All my notes with attached PDFs have suddenly become inaccessible. When I try to open them I get a grey screen with the words docs.zoho.com refused to connect on it. Is this an error, a bug or a new 'feature option'?
cursor jumps to random location while I'm typing in Notebook
Hi, I cannot share a screenshot of this, but on a regular basis I'll be typing in Notebook and the cursor will suddenly jump about 3 lines up from where I'm typing! It will then continue to add the new letters to the middle of previous things I've already
Anyone else experiencing broken RBC Canada bank feed ???
Hi all, It's been 2 solid weeks now (Sept. 29th) that the RBC Canada bank feed stopped working in Zoho books. Despite 2 support chats assuring me that the matter was forwarded to the 3rd-party handling company (Yoodle??), nothing happened and it becomes
Signature images can be removed post-signing
It does not appear that Zoho Sign 'flattens' the PDF to embed the signature image into documents as post-signing it is possible to remove the signature image and re-save the file. This is a huge red-flag. DocuSign embeds their signature image into the
MX Records take ages to verify.
It has been at least a half day since I had this problem, and it still exists. I tried removing and re-inserting them once, but it was ineffective. I've now decided to leave them as is. Even Zoho Toolbox's DNS records are visible to me on other webs
When printing Chart of Accounts, several lines are being dropped at page breaks...
I am still in the process of setting up the Chart of Accounts specific to my needs. I have noticed that when I sort the Chart of Accounts such that there are sub-accounts at or near a page break, several accounts are dopped completely from the report.
API v2 If-Modified-Since not working
Hi, I'm using the below connection string with a REST connector to GET data url=https://www.zohoapis.com/crm/v2/Projects ;timeout=30;method=GET;autoDetectResponseType=true;keyGenerationStrategy=0 ;authSchema=basic;skipServerCertificateValidation=false;useCertificate=No
Zoho products not talking to each other
Team We have both zoho books and zoho commerce subscription. When there is unused credit it the customer name, natural expectation is that it should be reflected in zoho commerce, when the customer places the next order. Unfortunately this is not the
Missing Parameter
My Problem is Display in Image Please help me about it my authorization token is working successfully.
Attendance API Token
Hi, we are currently trying to automate the Attendance Start and Stop. To do this, we need to send a request to the api with an token. The Documentation states that a User can create a token in the settings. (https://www.zoho.com/people/api/auth-token.html)
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