Products with variant
Hi guys, this morning my product page with variant have a white circles instead of variant name. What's happened?
Uploading files is going from bad to useless
We cannot upload anything using the Brave browser so have been using Chrome. Now Chrome also does not allow upload. But it works here... This is what we get in a paid for external Connect network attaching a png image thats a few kb. It never uploads.
eM Client got error for IMAP
Hello, I have configured IMAP for my account 1. enabled IMAP 2. added application specific password, since OTP is enabled 3. configured em Client with and got error error in the logs 17:49:05.555|001| AccountBase.ChangeOnlineState : STATE CHANGE TO online
Problem with email signature
I put in the template of the signature a designed signature I created. The bottom of the signature does not actually appear after saving the template. Something is wrong. I also tried in my employee's email box to create an email template and it also
Delete email after 1 month or more filters not working
If I create a filter with a 'delete after' period of 1 month or more, it doesn't appear to do anything. In the email overview where there would normally be a time period to deletion in red, nothing appears.
Unable to process your request When replying to ticket
Good day When we trying to reply back to support tickets we getting the error "Unable to process your request" How do we fix the issue. Regards
Teaminbox not working : Unable to process the request
Teaminbox is not working at the moment. We get the message: Unable to process the request What can we do?
Error message: 553 Relaying disallowed
I'm facing a problem with Zoho. I can send emails via Zoho mail but I don't receive incoming emails from Squarespace - my domain is themuseumcreative.com. I tried to send a test email from my Gmail account to my Zoho email, and I got this message: The
"Unauthorized app"
i'm trying to save a flow having "Zoho Workdrive - File Created" as trigger. But I only get the message "Unauthorized app", and no other information about it! Could please someone help me on this? Thanks Luciano
Cant add a value on a custom fields with the datatype of lookup
I am trying to assign a value on a custom field with lookup datatype but upon checking the newly created Deals, the custom field is empty. I am using PHP SDK and here is my code in adding a field value on my custom field: $zohoCustomer = new $recordClass();
bank feed and confidential data exposure control via user/roles
Hi, We have two bank accounts, with two different purposes. Account A to conduct daily operations Account B to transfer salaries and tax deducted at source to do with salaries only. There are no other operations on this account. Monies are transferred from Account A to Account B on a regular basis with Account B functioning as a holding account too. Constraint: Confidential data such as salaries are not exposed to people working in the accounts department. We are a small organization and from
How to add value on multiselect field API php sdk
I am trying to insert a new record on deals and I need to add values on multiselect fields but when I check the record, the multiselect fields are empty. this is how I insert values on multiselect: $record1->addKeyValue('regions', ['region1', 'regio
Zoho CRM
This issue has been happening all year. Last year was our first year using Zoho CRM so we took a lot of time to input our client information and as we are going back through the clients editing any new info I am finding that a box that was once filled
Zoho CRM Creator reports
Hello, We are creating reports on an application in CREATOR linked to Accounts. Succesfully we can see those reports on an Accounts in ZOHO CRM on the computer (called related list ?) But related lists are not working on Zoho CRM APP on iPAD ? It's not
ZOHO incredibly slow
For the third day we have ZOHO CRM that is so slow thant we can not use it ! Please advise, T Soulier CEO
Zoho Finance Bug: Duplicate Sales Orders (finance module) showing in CRM but only one Zoho Books
Summary We use the Zoho Finance integration within the CRM. I have a situation where there is one Zoho Books sales order BUT in the CRM I have 2 duplicate Sales Orders. The exact same sales order is just duplicated. Each Sales Order (finance module)
Redirects on Mobile After form Submission
Requirement I have a button on a page that opens a popup form When the form is submitted, I need the page to reload Currently, this works on browser but not on Mobile. All articles seem to be referencing #Script code placed in the on add on success of
Keyboard navigation does not start at top of form
Hello, I have a form with a Stripe Payment Gateway at the very bottom. When using keyboard navigation, the form goes to the payment section immediately rather than starting in the first field at the top of the form. Is this something that can be fixed?
The email cannot be added as a Customer because it needs to be added as a User
Hi, We are experiencing issues with adding another portal user. The portal user has the same domain as 22 other users but we cannot seem to add anymore portal users with the same domain. "The email cannot be added as a Customer because it needs to be added as a User. Please contact support@zohocreator.com for further assistance."
Intermittent Issue accessing permalinks
I'm having intermittent issues accessing permalinks for all files in WorkDrive, I've submitted a ticket(77396669) just wondering if anyone else is experiencing the same?
.ics file for a series booking only contains the first day of the series // link in .ics file doesn't work
I've got a class series set up and when I do a test booking and receive an .ics calendar file it only contains the information for the first day of the series and does not make calendar entries for the rest of the series. The link contained in the appointment
Bug in Zoho People: When entering time does not enforce the default "Billable" or "Non-Billable"
hen entering time Zoho People does not enforce the default "Billable" or "Non-Billable" status for a job if the "Billable Status" setting under Time Entry > Settings > General Settings > Time Log Field Customization is not checked. For example: If
ZohoOne Sheets, Calendar Freeze
Does anyone else have constant ZohoOne App freezing? It is most consistent for me across Zoho Workdrive, ZohoSheets, ZohoMail. I am the Admin of the account and consider myself to be reasonably tech savvy. I run a MacBook Pro with 16GB RAM on a reasonably
Can't connect latest version of outlook to imappro.zoho.com
When using Outlook desktop for Microsoft 365 when you add an account and select imap and select to setup account manually, the next thing it prompts for is the password and does not give you an area to put in the server as imappro.zoho.com If you enter
Not able to add .ml business mail
I have a business mail that has a .ml top-level domain. I own this domain and I have had it for almost a year now. Is there any way to give me permission to use this domain?
Emails not sending through candidate page
We're using templates to send emails out through Zoho Recruit. We click on the candidates profile, click send email, then choose the template we want. When we hit send, it says cannot perform action at this time. Please contact support. Support couldn't
Unable to send emails using Zoho Desk
Whenever trying to send emails, reciving an error message as to try again.
Sender address rejected by the serve on my iPhone
Hi there, I've had my account for more than a year and used my iPhone X mail app to send/receive emails with zoho. In the past two weeks, I have been unable to send emails through my phone. The error message says: "Unable To Send Mail A copy has been
Issues when trying to retrieve records from the Activities and Tasks API endpoints
I am trying to send a GET request to the Activities and Tasks modules. Due to the use case, I want to specify all the fields I want to retrieve in the “fields” parameter in the request. I retrieve all the existing fields by previously sending a request
Outlook IMAP slow folder sync
Hi! Since 26.09 we experience following problem: new emails syncs into folders with delay. Before 26th of September mails appeared instantly in inbox, now it takes from 30 minutes to infinity. I see new mails in webmail but none in Outlook. Closing and
What is the difference between "CONTACT" contact_id and "INVOICE" customer_id
When I'm creating the Invoice it is asking the "customer_id" and I created the contact person, get the "contact_id". I try to pass this contact_id to create invoice but it is throwing the error { "code": 57, "message": "You are not authorized to perform this operation"
Email Notifications not sending!
So this is something I noticed today, but apparently was an issue since a few days now! We have a bunch of workflows that notify Salespeople about new Leads or upcoming dates. I realized that me and my team have not been receiving these for quite a
URL invoke Error
Hi there, I need help. I'm getting an error. "Given index 0 is greater than the list size Line:(18)" Essentially I'm trying to Get a user, and then update the same user. The list is to iterate through a list of users I have. Help appreciated! payload
Need help registering a Opmanager
I need to register the attached license files for Opmanager. I am unable to find the "register" button to get this done.
Erros de edição de texto
Estou com problemas nos envios de e-mails na plataforma campaigns. Edito o texto com título e imagem, e quando envio o remetente recebe todo desconfigurado, com partes do texto faltando, ou com fontes diferentes dentro do texto, diferente daquilo que
Conditional Formatting for cells containing duplicate values not working
Hi, I noticed today that the conditional formatting that is supposed to highlight cells containing duplicate values does not work anymore. It now highlights all cells even if there are no duplicates. This behavior changed today as far as I can tell. See
custom button bug
Hello, I am using a custom button to validate a field with my api, but I have noticed that sometimes the button does not work, you have to make several attempts until it returns. Sometimes it doesn't return anything and just refreshes the page I will
Calendar invite compatibility from Zoho products to third-party calendars such as Google and Microsoft.
Hello Zoho One community. I need your help and guidance, please. Use case: I'm on a two-person team running a non-profit of 800 attorneys, many who use Microsoft products, with 13 committees.. all with their own rosters and monthly calendar invites. We're
Business account setup issue
I want to be clear that I really, really hate putting private business like this on public display, but I feel as if it might be the only way I’ll ever receive resolution to this issue. I’ll try to be brief but please bear with me. Sometime in March,
Zoho desk - Notification for Approval Not Received
Hi , It seems we don't receive mail for approval anymore. Is there a way to configure it now ? I went to "Notify" Menu but cannot see it. It's annoying because checking the pending approval is a very small notification at bottom right.
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