Zoho Meeting shows 'undefined'
The caption of the meeting shows undefined
Mail Forward Failure
Within the past 2 weeks the number of these errors I've been receiving for my Zoho->Gmail forwarding has increased exponentially: The following message could not be forwarded to GmailEmail@gmail.com for ZohoEmail@mydomain.com Technical details of the
Are there any options for syncing an Microsoft 365 calendar to the free Zoho Plan on a Mac laptop?
Hi everyone, I've spent a bit of time reading through help files on calendar syncing, and just posting to check if I'm missing any options for our scenario. We are a new start-up and currently on the Zoho free plan. We need to sync calenders from M365
Analytics refresh schedule for specific time
I need to send reports out to business users in the middle of the day and at day end. These need to be sent with performance as of specific times of day 1pm and 7pm. I can set the CRM data to refresh every 6 hours but as it takes 11 minutes to update,
Error smtp, mx and spf records
Good evening. We have a problem with emails under the domain @consorciojpcorredores.com. There are SMTP sending errors (attached images) and at all times we have to be validating the mx and spf records. It seems that these records are lost or do not record
Access denied error when refreshing API token
Hello, I have checked our logs and I noticed the following situation: 1) API token expires 2) we try to refresh it, the response is access_denied Example dates when this issue (access_denied) occurred: - Tue, 07 Apr 2020 04:44:49 GMT - Sat, 04 Apr 2020
Zoho Calendar not sync
Today my Zoho Calendar is not syncing, i use BusyCal in my Mac, also notice is not sync or update on the native Calendar app of MacOS. Is there any problems? Yesterday was working fine Using the CALDAV set up server calendar.zoho.com
can't update field in sub form from another form
MAJOR ISSUE: Zoho Connect is redirecting to Zoho Cliq main page
We are experiencing MAJOR ISSUE. Anytime we click a webtab, or a guest is logged in to our Zoho Connect network they are redirected to the page for Zoho Cliq: (https://docs.google.com/document/d/1bl0YJTi5qRaL1KGkCDD7e5j8twEOaGexa2dePPkNn88/edit?usp=sharing)
Flux bancaires
Mes flux bancaires sont inactifs depuis le 18 janvier, impossible de les réactiver !
Creating related module entry on flow problem
Hello, When trying to create a zoho crm module entry on flow it will not show my custom module name to add "related module" data. Example: Creating a task upon completion on successful decision. My module is named "Buildings" That is re named from the
Zoho Finance Bug: Sales Order "Status" Filters does not work when using Zoho Finance > Sales Orders Module
Summary I'm trying to filter Sales Orders based on Status. None of the status options shown return records even though I have several hundred that fit the criteria. To replicate scenario - Open CRM "Zoho Finance" Module & go to Sales Orders - Select the
Workflow problem since update
Hi, is anyone having issues since the update today? Our clients are getting sent multiple emails of the same thing for some reason today.
Time zone issue with Calendar in ZohoProjects
To Support for ZohoProjects, I am having issues with time zones using the Calendar feature in ZohoProjects, see attached PDF for screenshots. I have set the same time zone in my Google Calendar and the time zone in ZohoProjects across all portals. When I create an event in the Calendar in ZohoProjects, the meeting invite sent to me indicates two conflicting times: 1) the heading indicates the correct time but 2) the time in the invite is one hour behind. Please advise. Thanks.
Inbox not refreshing in Zoho Mail
This is a problem across both browser and the desktop version of Zoho Mail. The inbox is no longer automatically updating and refreshing when new emails are received. My team are missing urgent customer emails as a result. They have to click to another
Unable to add all the countries and states into a single Shipping Zone
Hello, In order to be able to sell internationally, it's my intention to have shipping calculated "on the fly" using EasyShip or ShipEngine, and allow customers the ability to choose the shipping method they desire based on the rates provided among a range of available carriers. Currently there does not appear to be any way to override shipping charges in the system programmatically. (Please let me know if there is). To this effect, I'm going to handle the shipping as a separate transaction - perhaps
Task Emails Alerts Incorrectly Merge in Gmail Conversation View
Hey there. It looks like Zoho Projects recently changed the format of the emails for task alerts and task updates. The new emails look great however, we've noticed that since this update was published, Gmail now incorrectly merges task alerts from different
Shipping charges too low
Hello, we recently received an order and the Zoho calculated shipping charges were incorrect based on the zone it was being shipped to, It gave an option for UPS Next Day Air® , which is not currently an option based on our zone charges for the shipping
Using Zoho Forms custom domain, field aliases get lost
Our form uses alias fileds that are passed in the URL, eg, <URL>?owner=myemail.com&customername=XXXX which works well. When using the custom domain feature with the same , there is a redirect and the alias fields are removed Meaning these two essential
Zoho Form CRM Integration is not working to update an Account record
Hello All! I hope this message finds you well. I am stuck with this issue that I can not solve as the integration with the CRM is not working. I have created a Form with Account details that I look forward to being able to send to the businesses and they
Redirect to Zoho EU
When logging in to www.zoho.com/crm we get automatically forwarded to www.zoho.eu/crm Presumably because we are based in the UK - anyway to stop this? Our CRM isn't on EU servers.
Alignment issue and bugs in zoho canvas builder
Hi, I am facing issues in new canvas builder . The alignment of the canvas builder is not adjusting according to the layout and the size and width of the different section are getting unsettled . When i see the preview then everything looks fine but when
Import Tickets problem
Hi, I'm trying to import tickets from a csv file generated on Salesforce, but even though all the mapped fields have data, I'm getting this error: (Reason: Due to empty values for any of the mandatory fields) What can be the problem? Please, see attached
Cannot Attach Files from Google Drive
I was happy to find a new functionality of attaching files in CRM from Google Drive. However, after authenticating GD in both CRM and on my phone's security alert, the screen seems to hang, never fetching my GD. What could be wrong?
Unattended Access - unable to connect
Hi, I am experiencing a frequent issue. We use Zoho Assist Unattended Acess on one of our servers that our support team connect in when we're experiencing issues. They often report that are unable to connect to the server and the only way to get it back
Checklist Broken in Microsoft Edge Browser
Hello, when accessing the Checklist within a Task on Projects, today I noticed the Checklist is bugged by showing a large black circle. The Checklist is working fine in other web browsers. I only use Microsoft Edge for all of my Zoho Tabs and the Checklist
Notifications API - Can't get details nor disable
I get a 204 No Content response when I try to get details of a notification channel: curl "https://www.zohoapis.com/crm/v2/actions/watch?channel_id=3583444281228&module=Contacts" -X GET -H "Authorization: Zoho-oauthtoken 1000.ccc3d1xxxxxxxxxxxxxx.bc7edxxxxxxxxxxxxxxxxx"
Can't send emails from My account
I can't send mails from My account. I tried to send them from de app zoho mail but i couldnt. I also couldnt from zohoo mail pague. I AM sending You a capture from screen error
How to Fetch Subform fields in Multi Select Lookup?
Hello. How can I lookup a field of subform into another form with multi select ? I have a form where I'm adding skills and subset of skills along with the value of every skill. In the main form, I want to get a calculated the value on the basis of skills
Twitter Video Live/Error Confirmation does not go away by itself
I have an observation with regards to this confirmation message in Zoho Social. Unlike other messages which go away after a pre-set period this remains sticky and user has to click the (X) to close it regardless of the fact that appearance of another
Account Name Not Showing On Label
Hi All, I rather urgently need a solution to this bizarre problem. I have selected all the fields I need for a label but when I got to Print Mailing Labels, it does not show the Account Name. Done this in the past with no problem, so at a loss to understand
Unable to use deal. stage
We added a new stage to the probability mapping called 'On Hold', but are unable to changed any deal to stage 'On Hold'. The new stage shows up under the Kanban view, but we cannot drag a deal to the stage.
Zoho Accounts internal server error 500
Zoho Accounts internal server error 500 during making entries in books
Pushing entries from forms to CRM
Hi, while pushing a new record from Zoho Forms to Zoho CRM, I would like to push also Entries from zoho forms to a Related List of CRM. I’ve follow all step but it doesn’t working . The related list does’nt receive any entries. I need help Thanks
Not able to verify CNAME or TXT with Godaddy domain
I am trying to verify my domain in zoho, but its not verifying. The DNS is with go daddy
Desk Help
We are an edtech company and we want the students who have enrolled for the course should have access to Zoho support desk, we want only registered students to access/sign in to the portal, how do we do that?
Zoho Desk
Hi, We are an Ed-tech company and we want only the students which have purchased our courses shall get access to email support desk which is given by Zoho by default. We want only authenticated users to use Zoho support Desk so what is the procedure
Change ticket ownership not working
Hi, We need a "Approver" profile which is an agent profile but with some options enabled. One of those options is the Change Ownership, but it is not working. Tried switching the profile to support administrator and the change ownership works but when
problem running zoho assist in service mode
Hello, On windows 10. Then we click run as a service, and type username and password of computer administrator we are getting error: problem running zoho assist in service mode. We tried a lot of times, password ant username are correct, but still same error. Then user on same computer has administrator rights, zoho assistant runs as a service successfully. So there is the problem???
Zoho mail doesn’t integrate with shopify
Hi! so I just made an email with zoho, but I tried adding it to shopify. I have entered the zb code and it says any cname and mx records will be created automatically. But still it doesn’t connect. Is there a way to solve this?
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