Emails to Outlook Email's getting filtered as junk
I have several clients that use Outlook for email and they are all reporting that emails from us (hosted on Zoho mail) are being sent to the "Junk Email" folder. I tested and confirmed this. How to solve it?
Crashing in Apple
Hi, I have both an iPad and Iphone and ever since I installed Notebook about 6 months ago it crashes regularly. Recently it crashed every time I opened the app on either device, this happened for about 2 days. I have no issue with the online app. (I had
Unable to send email using php mailer
Hello Zoho team, I am trying to configure email on my website but getting the following error: 2018-10-21 05:35:39 Connection: opening to smtp.zoho.com:587, timeout=300, options=array() 2018-10-21 05:35:40 Connection failed. Error #2: stream_socket_client(): unable to connect to smtp.zoho.com:587 (Connection refused) [/home/vikashjhakash/vikashtech.com/vendor/phpmailer/phpmailer/src/SMTP.php line 325] 2018-10-21 05:35:40 SMTP ERROR: Failed to connect to server: Connection refused (111) SMTP connect()
Custom Predefined Date Range Filter?
I need to hardcode pre-defined date ranges in a dashboard. I want my user to be able to select "Year 1" or "Year 2". However, Year 1 is not a January - December calendar year, it begins on March 16. I must be missing something, because I do not see
POP3 authentication failure
Update 19/02//21 - still no reply I just contacted support via the contact form - this is just to inform the forum of what is going on + keep track of what and when I wrote because Zoho doesn't seem to deem it necessary to send a copy of the support request
Sticky Posts Not Sticky, Announcements do... What?
In the new 4.0 when you mark a post as "Sticky" it does not stay at the top. It quickly gets buried to the bottom of the page. We've installed a lot of bulletin board software and forums, I've never seen a sticky post that doesn't stay pinned to the top. Is this a bug? The announcement box in forums: I was told by tech support during an online support session that all the Announcement box does is add an icon to the post title. Is this intentional? If so, not much of an announcement. Thanks!
[Zoho Connect] Join file from Workdrive impossible
Hi there, Since 3 days it's impossible to join a file in Zoho connect tasks from Workdrive, nothing appears when we choose the tab.
Forgot admin details
Forgot super admin details Please help I have details for a user of same account : puchasing@nottingham-acuk.org Kindly guide to find out super user of this account
motivo:553 relaying disallowed. invalid domain
Hola, he configurado los MX según el manual pero me aparece este error cada vez que intento enviar un mensaje "motivo:553 relaying disallowed. invalid domain". Adjunto mi configuracion de dns en name.com
Phone Call - Ticket Association Freezes
When I try and associate an ongoing or previous call from the phone pop-up, the browser session freezes for most things. Anyone else having this issue? I have tried both Chrome and Firefox to see if it was a browser issue, but no luck in either of those
Disappointing video resolution
We have been doing some live webinars and the picture quality seems really poor - when a presentation is loaded the small video seems better but not the best as we predominately do presentation free webinars. The situation is that we have the main camera focused on the trainer and the resolution become poor. our speeds are pretty good (40Mb upload and download speeds) (Chrome) Is there anyway of improving this for the attendees?
Error "553 Relaying disallowed. Invalid Domain"
I have this error "553 Relaying disallowed. Invalid Domain" when sending an email to any email address. But I still receiving email from other emails. I checked the following : MX verification failure DKIM ok, SPF Records have been pointed successfully
Can't find Marketing Apps in Trial version of Zoho One?
Can't seem to find Campaigns App, Forms App, or MarketingHub app in our current trial version of Zoho One. What am I missing?
MX Records Keep Failing
I configured my domain: themodernelephant.com to utilize Zoho's MX records and it continuously keeps failing. I have waited over an hour now and it still keeps failing. The TXT record verified very quickly so I'm a little confused..
Multi-branding | Help Center for each Department | Cannot Hide Field with the same Field Label
Good day Zoho team! I have an issue encountered for the Help Center. Our client requested to separate Help Center for two departments. Each Department have the same Field label Description and Category. We already enabled and configured the Multi-branding,
Invoice details report problem
Hello, Since August we have a problem when running the invoice details report in Books. The tax amount and amount without tax are not reported as in the invoice, but in the report the total amount of the invoice is devided by two. In some cases where
Run as Service mode not starting after user accepts prompt
Hi, I have seen this issue twice now on windows 10 machines, when I elevated to Run as Service, put the admin details in, the user accepts the prompt on their end and then nothing. it doesn't flip over to Run as Service mode. You can try different sessions
How Do I Add My YubiKey?
I got a new Yubi Key and want to use it with my PC. I went into Zoho, disabled MFA and then re-enabled it. No option to add a Yubi Key. Please advise. I am an individual and have 2 PCs, an iPad, an iPod, a Pixel 3XL phone, and an Amazon Fire Tablet. Have
Zoho Vault Extension Quit on Chrome
Several of our users can no longer access Zoho Vault's extension via Chrome. We've tried uninstalling Chrome, the extension and nothing is working. We continue to get this error: manifest is not valid json
Who else is fed up with Zoho's API limits on ZoomInfo
I 'm a Zoho One/Enterprise CRM client. I use ZoomInfo religiously for its data. When I export 25 contact records, generally, the full 25 contacts are accepted by Zoho. If I add just one more, and my request is for 26, generally, only 1 contact is accepted
Re-assign app owner
Our App owner left the firm and there is no apparent way to re-assign on the system. Please remove our owner and re-assign to me. Also: This is a horrible way to ask users to support a service ticket...
CRM Sync for Contacts doesn't let you see the associated Account Name
Hi When you sync a Contact from Zoho CRM to Marketing Automation the list of available fields does not include the Account Name the Contact is associated with. This means you get Leads in ZMA with no Company Name, even though they are associated to a
Wrong ticket owner name imported form Desk to Analytics
I've just noticed that if a ticket used to have an agent as its owner, but now it's unassigned, as shown in that image below of a ticket with this description. But when the data is imported to Zoho Analytics, the ticket owner remains the last one before
NO PUEDO ENVIAR NI RECIBIR CORREOS
Buenas Tardes No se pueden enviar ni recibir correos desde el día de ayer, ya se liberó espacio, pero sigue sin funcionar. Los correos son jbuitron@buitronviveros.con y ltenorio@buitronviveros.com Muchas gracias
Recuperar contraseña
Buenas Tardes Estoy intentando recuperar mi contraseña, me indica un mensaje que se envió una contraseña temporal a mi correo, pero no puedo ingresar para obtenerla. Por favor, su ayuda para recuperar mi correo sbuitron@buitronviveros.com Muchas g
Google tag manager not triggering
I followed the guide to set up the conversion tracking through google tag manager. The conversion through Zoho Forms is still not triggering as it should. We got 2 conversion tracked and this is the link where it happened /stansermexico/form/TestLeads/formperma/6PIkQAQJ_Yfp5BK7HjIZWafi8Fa1uIxr4qUGda_w-X0?zf_rszfm=1&referrername=Sitio
Getting error message when favoriting views
When I click the star to favorite a view, I get the following error message.
API notification for Candidates data changing
Hi. I'm trying to setting the API notification to a custom url on candidate data changing following this guide: https://www.zoho.com/crm/developer/docs/api/v2/notifications/enable.html In my request body I put this: { "watch": [ { "channel_id": "1000000012345",
Error generating journal from custom function
Good day, I am trying to generate a journal from a custom function but it returns the following error: {"code":11,"message":"Solicitar carga útil no debe estar vacía para la solicitud."} Reviewing the documentation of the books apis, I am considering
Validation Rule is not triggered on Ajax edit (quick edit field)
Dear zoho-friends, I have a validation rule in the accounts module, that works quite well when you edit the record via the edit button for the whole record. But it does not get triggered when you just edit one field via Ajax edit (quick edit field). That's
Setting entry level discount in Sales Order with API
Hello, We want to create a Sales Order with discounts in some items. The main problem is we dont know how the API is working in this scenario. Reading the documentation we have to send the quantity discount in the JSON in discount_amount in the line item
Moving messages to folder has no effect.
Scenario: 1) Search for messages where 'from' contains 'Kaggle' 2) Check the box to select all message is the view. The messages are selected. 3) Select 'move to" and click on Kaggle (I already created the folder). 4) NOTHING HAPPENS. It's like the button
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Dear Sir/Madam, Please assist on this matter. Our domain has been renewed successfully and the below DNS is configured. TXT zoho-verification=zb14521202.zmverify.zoho.com Thanks Andy
UNABLE TO SEND MESSAGE; REASON: 553 RELAYING DISALLOWED. INVALID DOMAIN - INFO@3STARINT.COM
I'm not able to send email: UNABLE TO SEND MESSAGE; REASON: 553 RELAYING DISALLOWED. INVALID DOMAIN - INFO@3STARINT.COM
New Fields wont show up in woo commerce plugin
So i added new fields to the Lead-layout, but they just wont show up in the zoho-feed in WooCommerce Zoho plugin.
Keep getting "code": 14, "message": "Invalid value passed for authtoken." My authtoken is correct though!
Yesterday, I reset my password. I think I accidentally selected that checkbox that deletes all API/Authtokens. Today I regenerated new connection/authtokens for each Zoho Module that I needed. All my standard actions work great in Zoho Flow. BUT my custom
pas de balises sur zoho crm en mode tablette
Bonjour, Je n'arrive pas à visualiser et créer des balises pour mes clients sur zoho crm, depuis ma tablette. Est-ce normal ? Comment faire sinon ? Merci beaucoup
"Need permission ..." stubborn issue
I keep running into issues with Zoho-Drive: Access Denied I am permanently logged into my Zoho account on my main computer. I can open up Drive and see all my folders and files, but when I try to download a file, or copy a file from one location on my computer to Drive I keep getting this annoying message about "permissions needed": How can I remedy this issue?
554 Relaying Disallowed. Invalid Domain
Dear, Could you help me with the failure that happens when I send an e-mail? "554 Relaying Disallowed. Invalid Domain" Thanks
Mail Policy Configuration Issue In Zoho Mail
In zohomail when we create a mail policy and applied that policy to a specific user then that mail policy also applied to the group id for which user is a part of and i think this is not correct configuration. Because we are applying the policy to the
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