Customer Statement of Account
can anyone help is it possible if PDC Cheques are segregated in SOA or showing Payment Mode and Cheque number in SOa.
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
I learned the following records in cPanel gmgautocenter.com.br. 14400 TXT zoho-verification=zb14649869.validate.zoho.com gmgautocenter.com.br. 14400 TXT zoho-verification=zb14649869.zmverify.zoho.com zb14649869.gmgautocenter.com.br. 300 CNAME zm
Field Value inside of CRM Fails to change after calling UpdateRecord from Creator when using Zoho integration
Hi, I am trying to call the zoho integration to change a field found on a Contacts record with updateRecord, however, following the documentation, it does not seem to change. Here is my code: obj = {"Last Name":"ahhhhh"}; zoho.crm.updateRecord("Contacts",4968032000000338191,obj);
[## 72645686 ##] e-mail - MX records
I sent email requesting support with the following error: On Tue, 24 Aug 2021 21:16:44 +0530 "irak.***********"<irak.***********@grupo*****.com.mx> wrote ---- I request your support with the domain valbo-arrendadora.com.mx which does not accept
Unable to create Hour based web traffic report
Hi Team, I am trying to create a report that will display hourly user traffic by date from Google Analytics but I can see only 00:00 hour in my report as I synchronized data from Google Analytics at 12:00 a.m everyday and the date for all data is with
No puedo enviar mail desde Zoho
Hola, Intento enviar un mail desde mi cuenta y me envia el siguiente error, ya actualice mi contraseña, pero el error continua.
Signup form not working
Hello, I cloned a signup form for our newsletter and when I fill it out and submit, it opens a new tab that shows a loading animation but it never actually loads. So we are getting no submissions. Wondering why this isn't working. Here is where the form
Unable to Access Emails in Zoho CRM - Saying IMAP not Configured but they are!
Hi In the recent few days we have noticed that we can not access emails in Zoho CRM that are synced through our Zoho Mail accounts. I have noticed that in Channels > Emails a message is now there that says: You are yet to enable IMAP for your account.
Unable to Create 2 Drafts
Hi, I was trying to create 2 drafts & save them as different drafts. However, first draft was gone when I created & saved second draft in my end. I have confirmed that there have been same issue happened to our colleagues. Is this a product bug? FYI,
Data Format when subtracting dates
I am trying to make a formula to measure the number of days between two dates in two different columns. In excel you would just take one date, minus the other date and the output is a number. When I use the formula "DateColumn"-today(), I would expect
[iOS] [ASAP] ZDPortalChat module can't be triggered manually
I've been trying to trigger the Live chat manually as the documentation says calling ZDPortalChat.show() has to be enough, but I couldn't achieved. Is there another configuration that I have to configure? the documentation only says calling that method
Copy and paste from word
Hi Trying to move a lot of data from word to writer but the copy and paste does not work when creating a document. I have added the extension but just keeps saying add and when i go to add it says it there but does not work. Getting very time consuming, any ideas please? Thanks
Email attachments do not work
So after a few phone conversations it has been confirmed by Zoho that even though it looks like there is an attachment option with email templates, in reality these do not work. We create an email template, attach a file, make a workflow and the email
Estimate Page Margins and format
Hello, I have an issue with the estimates. I have rather long description of item which I need to mention on each estimate as our products are custom industrial products and not standard commercial products. Now the issue is, if I view the estimate in
CRM Mass Email reports incorrect statistics
Upon sending a mass email, the Email Details report indicates incorrect statistics. For example, in the attached screenshot, 7 bounces are reported. When I click on the number 7, I can view the bounced email addresses. However, there are 19 listed. I
Unable to set business hours
Hello, I was trying to set the start of the week to Monday, company-wide. I found the tutorial that shows going into setup -> General -> Company Details -> Business Hours However, when I click on that tab, nothing happens. I have tried on multiple devices
Domain needs reverification. Cannot send emails, but can receive.
My domain recently expired but I renewed it, and my email doesnt work all of a sudden. I can receive emails just fine but I can't send them out. I have put the right CNAME and MX records but it still will not work. Can an admin help me out?
Synchronization helped and getting no support
My Synchronization between ZOHO Analytics and ZOHO Finance has failed from last 4-5 days and getting no support. Every time I am getting one simple Message of "Please have patience". Worst service no ways to connect with support team . Customer care no
Solved: Video Lead Magnet with Zoho Forms - Seamless Video Preview & Registration Form
Dear community, I'm sure you've encountered video lead magnets before. An interesting video is offered tastily, so that apparently the video starts with a click. After that, however, the form for requesting contact data is displayed first. Only then does
Unable to send emails
Buen día, Por favor su apoyo, en el dominio aproprisco.info al intentar enviar un correo electrónico me muestra el siguiente error "553 retransmitiendo dominio inválido no permitido". Ayer se reconfiguraron MX y TXT, pero el error aún persiste. Atentos
Adding a consecutive article number in the article list in the user-defined layout
Hello, since we are developing our custom layout (in HTML) for estimates, we need the item list with consecutive numbering before the item description. So starting with 1, then 2 etc. Is there a hidden% variable% that I could use? Thanks.
Migrating data from Contacts to Accounts
I have created my companies database of customers as contacts with attached accounts to represent the company they belong to. Now my boss wants to have the information which i already placed on the Contacts, to be available in Accounts. This means adress,
No permite el ingreso al correo.
Buenos días Desde el día 23 de agosto no nos deja ingresar al correo y desconozco el motivo, siempre que se intenta ingresar nos lleva a la misma pág. .. solicitamos por favor ayuda o indicaciones de que se debe hacer, por que es un correo empresarial
Knowledge base Tags suggestion feature missing
Hello, Recently me and my team have noticed that tags suggestion is no longer available, when creating new articles. As a 'suggestion', I mean exactly this feature shown below. For example, in our Help Center we have several articles tagged with the term
{"code":9039,"message":"Unable to process your request","status":"failure"}
I am trying to create and send documents in zoho sign But getting the error " {"code":9039,"message":"Unable to process your request","status":"failure"} " Template is created in zoho sign and getting template id from its URL. Is there any problem with
Search Function Not Working for Imported Emails
We sold our business, so I wanted an exact copy of all of the existing emails in our Zoho mail account before turning it over to the new owners. I opened a new Zoho account and imported all the emails over with file folders intact. My new Zoho mailbox
MX Verification fails even though the records are set correctly
We renew our domain we set all records, but zoho still fail in to verify the MX records for example spf y dmarc were verified correctly please see the screenshoot we are able to receive email but no send it we get the error 553 code realyin disallowed
Hiding HTML Snippets on Zoho Creator Pages
I want to add some more HTML snippets onto a Zoho creator Page so that I can show the state of progress within the customer journey depending on the services we are providing for them. My question is, I have the snippet object working fine but when there
Writer and Sign
I have set up a number of workflows which goes form → merge document → Zoho sign but the documents are not being sent for signature? Why is this not working it worked fine during a free trial.
Is it me or is Zoho mail painfullly slow
Response time from Zoho mail is way to slow to be usable at this point. I have 100 MBS broadband — no WiFi’. Is there a know issue and when will it be addressed>? ty
Filter for a lookup field: Value in field cleared on Edit
When I edit a record with av lookup field with filter based on an other field in the form, the field value of that field is cleared when form is loaded. Is there any work around to secure that the vaule is kept in the field?
evernote to notebook migration stuck at 45%
Hi, The migration is stuck at 45%. Can you solve that? Thank you!
Todas mis cuentas tienen problemas con los RegistrosMX - All accounts have an ERROR with DNS - MX
El mismo error en todos mis dominios que usan Zoho Mail, hasta los de pago. The same error on all my accounts, with Zoho Mail; even those of payment.
ZOHO CRM
hi, Zoho CRM Reset all values into much more decimal instead of 2decimal. when you edit records and make changes into currency field into 2 decimal after save. it again edit it shows 10 decimal places please check this issue is on high priority
Zoho Projects | Unable to update the Status in all Projects
Updating the Status in all Projects in our organization Zoho Project is restricted in all the users. Kindly revert to us ASAP to avoid delay with our collaboration. And also please explain to us what was the cause of the issue. Thank you.
Not receiving any emails from gebuhrenfrei.com
Hello, gebuhrenfrei.com is a credit card product with online banking etc. I am not receiving any emails from them to my domain ax24.net. I contacted the gebuhrenfrei hotline many times and they say they can send me mails without any issues. But I do not
Number of Technicians
Hi According to the purchase advisor there were unlimited number of devices/technicians for unatended access. When I attempt to add a technician I get the message that I reached my limit. I only have 7. The heading says 7 or unlimited used but it suggests I need to ungrade my plan to add more.
Email bounces
Hi we are using Zoho mail. We are have developed or website www.wishhealh.in. In this we are using third party sendgrid to send emails. we have integrated form in which email are throwing to info@wishhealth.in . But emails blocks as we have found this
Zoho Backstage Library
I want to create a library of themes and logos in Backstage library so I don't have to upload them each time for each event. I also want to create an event template so I don't have to design an individual microsite for each workshop. How do I do these
Can't add another account to OneAuth
Hi, I'm trying to add another Zoho account to my OneAuth app, but I can't see the settings button in the app's GUI. The app GUI seemed to be chopped. See attached screenshot. I'm using Android 8.0.0, 5.5 inch screen, 1440*720 resolution. OneAuth app Screenshot
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