Survey integrated with CRM doesn't add new responses, only updates
Our food company sends samples to customer to taste. I created a "Samples" module in CRM to keep track of these samples, linked to Deals and Accounts. We also created an e-mail template to send from this Samples module, with an inserted Survey link.
Zoho Assist not working on Firefox or Chrome
After I sign in to Zoho, they send me a code to my phone number. Then I enter this code and I have to sign in again. Right after that all I get is a white empty page. I tried both Firefox and Chrome. I am in Spain and using Mac (Big Sur 11.5.2). Thank
email not sending
Hi I am sending an email but its not being received? I've tested it a few times but its not going? I have sent other emails and they have gone but this one particular email isnt being received? tehre are 3 images but they arent large and ive reduced their sizes individually too? any ideas?
Date field in forms and allowed days
Hi, I'd like to know if is there any option to select as days allowed, one concrete day of month, in my case, the day allowed would be always the 1st day of month, but i don´t see this option, it only has the option to select one day of the week. Could
after Connecting and service mode kicks in - Grey screen loading - but still connected
HI , I have been remoting into a client machine with no issue till this morning. once I elevated to service mode, it keep loading a grey screen for 2-4 mins before occasionally dropping the connection then reconnect again with the grey screen of loading..
Zoho just completely priced us out of Zoho Social
As if the pricing wasn't aggressive enough, Additional brand now increased to $200 per year. Zoho just doubled down on their outrageous pricing to add a "brand" (ie. if you want to post to more than one IG account you need to purchase an additional brand).
Buttons within Custom Printable Report Template Window Are Missing Functionality
Hello, I was testing the Printable Report Template as I was hoping to incorporate it into a project. The UI blocks appears not to be draggable, and the other buttons including the close modal button appear to do nothing. I am assuming it's a potential
Creation of Invoice from CRM doesn't show field shipping_charge_sac_code
When I create an Invoice in Zoho Books, I can add the shipping charges, shipping tax and update the SAC (which is mandatory to update by law) However, when I create an invoice in Zoho CRM, it allows me to add shipping charges, shipping tax BUT doesn't
Trying to work with formula syntax on zoho crm and not working
Hi, i created a new module that will be used for grade sheet for any of our students, that we will be able to follow our graduate students on the future and stuff like that. The distribution of grades is based on the following parameters: A. Homework
Payment problem, lack of timely support
I have no idea what is going on with your company regarding my payment. On all attempts I received message that payment was declined. However my credit card company said nothing is wrong on their end and the payment was authorized but is waiting for
jsonarray. ZOHO FLOW
Zoho CRM says "Invalid input for Product_Details. The expected input type is jsonarray."
Can't attach multiple files to Zapier-created ticket (GravityForms - Zapier integration)
I have a web-form on my WordPress website (Gravity Forms), and I have successfully managed to create a chain of zaps that does the following on form submission: 1. find or create a contact from the email address in the form, 2. take contactId from 1 and
Blocked From Sending Emails from a Deal Where Primary Email Addresses are Invalid
As our company grows, one of the more frustrating things has been to inability to even draft an email for a deal where the primary contact's email address is invalid according to Zoho. The problem is that we don't want to send an email to the primary
Can't Report On Revenue from Zoho Desk Tickets
I'm trying to create a report that shows me all the revenue generated from Zoho Desk tickets. I have them linked and can see the estimates/invoices inside the Desk ticket and also the ticket and estimates connected in CRM, so I know they are being linked
Zoho Workdrive Migration Tool - Not Available
Can ZohoWorkdrive support please provide more advanced noticed when you are removing a tool that we use for migrations. I was just told that the migration tool has been removed from Australia due to a data centre upgrade. I only found out after finding
Lots of issues when using FireFox
I cannot use the Qntrl platform at all when on Firefox. Here are a few of the issues I run into: A random widget appears when viewing a job that is not there under Chrome: The New Job page is completely blank! Below is the Javascript error in the console
Form closed. Please contact your form administrator for further assistance.
please help me. i get this massage when I want to access my form. This is my form access link https://forms.zoho.com/ipdbps76/form/DaftarPresensiMasukdanPulang
Zoho Finance Bug: Custom Buttons no longer work within Zoho Finance Module. Only response is "An Error Occurred"
This is a major bug that started happening on Monday for us. I was onto support for 2 hours and they confirmed the bug. This has crippled our operation as we run a ton of automation based on these custom buttons. To replicate scenario - Open the CRM Finance
iOS web Clipper only creates bookmarks
Hello, When I web clip a website with the sharing menu of iOS it always just creates a bookmark to the website instead of creating a offline version of the page.
MX records not recognized (with cloudflare)
Hi, I had a problem with my dns provider for like a day, and zoho asked to reverify the mx records when the dns got up again. Fine. But i cant get zoho to recognize the mx records! I attach screenshots of mxtoolbox, cloudflare and zoho admin panel.
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Team, When i try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Can i get some help on this. My domain is sinticare.am Thanks
553 relaying dissallowed . invalid domain
Hi I'm getting the same error for teretron-hellas.gr emails in sending. 553 Relaying disallowed. Invalid Domain Can you see if mine is setup correctly I can't send Domain:teretron-hellas.gr Paris
Cannot delete saved segments
I noticed that it is not possible to delete saved segments inside PageSense. I used to rename them and sort of "hide" them from view, but now there are way too many and it would be much easier if I could just delete the saved segments. It is surprising
blocked using bl.spamcop.net
Again !!! Please do something ! ERROR CODE :554 - 5.7.1 Service unavailable; Client host [136.143.188.51] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.51
Unable to Download PDF in Customer Statement and while sending invoice to Customer
Unable to Download PDF in Customer Statement and while sending invoice to Customer
Cannot get a "Due and Past" report
I'm sure someone has tried this - I hope successfully. I'm trying to get an ACTIVITY report that shows all my TASKS, CALLS, and MEETINGS that are still outstanding/upcoming, but not in the future. I can get this to work with TASKS, but when I try to add
Gravityforms error "The field cannot be found"
I am using GravityForms with the official Zoho CRM Add-On. I have set up a feed to create a new contact on form submission. However, the contact is not created, and my debug log shows: ERROR --> GFZohoCRM::create_contact(): The field cannot be found
Script that creates a deal when a product record is assigned to a contact
Is there a deluge script that can handle this process? Creating a deal when a product record is added to a contact record. Thanks
Mouse Issue with Android Tablet with physical keyboard/touchpad combo
I am having a great deal of difficulty using the Android App for unattended access of other systems. The way the mouse works on the app when using the keyboard/touchpad is almost unusable. Most of the time it doesn't seem to work. Does anyone have
Potential Module Missing
I don't have a "Deals" or "Potential" Module. However, when I convert a lead, it gives me the option to add a "Potential" I have went into settings and the Potential/Lead module doesn't exist. Any ideas?
unable to send out email reason 553 relay disallowed. invalid domain
hi, domain greencheer.com.my recently domain expired, but already renewed few days ago. however since then we are unable to send out email. Error as in title. i had login to admin console as super admin, domain -> mx . all records are correct as per requirement
ERRO MX
Não foi enviado enviar uma mensagem; Razão: 553. Relaying disallowed. Invalid domain I already configured the MX and also the TXT verification but still without sending emails.
Email Migration
We have added the domain iylus.com in Zoho and created a user account there like m.zubair@iylus.com. Now i have created another account on the iylus.com Gsuite account ( Here Zoho is not Involved). Can anyone guide me, how we can migrate the email from
Unable to clone course in people LMS system
I tried to clone a published course, and it will not copy over all modules. Please help!
Mailbox disbled
This is my twelve support ticket concerning our mail accounts these accounts have been off line(Mailbox Disabled ) for over a week with little to no support from zoho. This happened after we opened a zoho one account,which I have now canceled. As these
Creator Report Issues
There are two reoccurring issues with Creator Reports that need to be addressed: Report Regeneration We should not have to do a report generation every time we access a report. It is confusing to clients when they need to conduct a regeneration and when they can rely on the data that populates. I have found that these reports have to be regenerated very regularly and the data that populates is often several days old or doesn't even make sense. For example, today I pulled up a report that only
Ip Restrict
Hi, my IP address was restricted. That ok, but i cant remove, when i login with ADMIN account, and try remove, i receive message success, but, when i reload page, surprise?!?!, he is there again. In help zoho FAQ i find this. If you don't know the IP
Consent form within Candidate Portal doesn't render properly
Hi Folks, We're testing the candidate profile functionality, and one issue we've come across is that the candidate portal doesn't render well in Edge (haven't other browsers yet). When accessed via the portal, rather than from a link within an e-mail,
Zoho Analytics with Facebook API
I connected my business's facebook account to Zoho Analytics. I am trying to make sense of the data, but I need someone to provide an assist. Looking at the premade "Page Insights" dashboard - The first column presents "Impressions" and "Post Impressions".
Cannot sign in to desktop zoho email for second day now
While my app on the phone still receives email it appears, my computer has been unable to load the zoho email page. I deleted all cookies to see if that helped but it did not. I sign in with the username and password but when it reaches the screen that
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