Error: Message failed: 553 Relaying disallowed as <>
Hi, when i try to send an email in my application using the zoho mail smtp to send from my zoho mail contato@braziliantechnomusic.com.br to my personal email johseffer@gmail.com i'm taking this error, what i can do?
Unable to setup the Advanced Recruit Analytics
Hello, I am the administrator of my company's Recruit, but when I try to setup the Advanced Recruit Analytics, I get this message: But i am the administrator What should I do?
For each only outputting last and single record in set
Hi all, I have created a simple function that sends an email to admin when a member of staff requests some stock items. It's all working perfectly, however, I must be doing something wrong as it's only outputting the latest and one row, whereby sometimes it can be 3 + items. Foreach Loop: for each r in itemsSubform[ParentID == requisitionCollection.ID] { cat = Stock_Categories[ID == r.Category].itemCategory; subcat = Stock_Sub_Categories[ID == r.Sub_Category].Sub_Category1; // Output items = "["
MX records - I do not receive emails
Dear, I do not receive emails. Zoho indicates that MX records are not directed to Zoho Mail, but they are. I have the MX records configured in Godaddy as indicated in Zoho Mail. Please I need help!
Chat is down
Any other users finding the chat feature is not functioning?
Can't send emails
Hi there, whenever I try send emails to anyone at all, I get an error. SPIF and DKIM are both verified. asolorio1193@icloud.com, ERROR_CODE :550, ERROR_CODE :5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=31.186.226.238 Reporting-MTA: dns; mx.zohomail.eu Arrival-Date: Sat, 30 May 2020 21:37:47 +0200 Original-Recipient: rfc822; "Angela Solorio" <asolorio1193@icloud.com> Final-Recipient: rfc822; asolorio1193@icloud.com Status: 550 Action: failed Last-Attempt-Date: 30 May 2020
Read/Write access users can't see data
Hi, I have a spreadsheet that has two read/write users added. They add data entry for me and I review them online. We haven't had any issues on it until today, and all the sudden, the both read/write users can no longer see the data that's in the spreadsheet above certain rows. They were able to see it fine until yesterday. I as an owner can still see all data on the spreadsheet, and the rows are not hidden or filtered or anything. Please let me know if you know how to resolve this issue.
Email Block
Hello sir, The email of mine is blocked. The mail says "Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts" Please see to this.
Workdrive Screen
Hi Once we request to see the list of the files to be Thumbnail, the last row down cannt see the file names at all I tried by different browser its same, as the attached file. Thanks
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I used account it@vndraft to sent julie@vndraft.com Reporting-MTA: dns; googlemail.com Arrival-Date: Wed, 19 Aug 2020 20:09:09 -0700 (PDT) X-Original-Message-ID: <CAPPT1S9Cn-gJAmEdO6P2+Y6THz0dnTHvzNGf7=RjaTYsBmGBkg@mail.gmail.com> Final-Recipient: rfc822; julie@vndraft.com Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zohomail.com. (204.141.32.121, the server for the domain vndraft.com.) Diagnostic-Code: smtp; 554 5.2.3 MailPolicy violation Error delivering to mailboxes Last-Attempt-Date: Wed,
Mail Box Disabled
Hi, 1 mail box got "MAIL BOX DISABLED" status since 4 days, The reason was that there were 7 users and 5 Licenses (as per some automated email I got from Zoho) I deleted 2 users and contacted Zoho mail support several times and got no reply Anyone could help or suggest what to do !
ZOHO desktop is hanging while switching window
Zoho desktop is hanging while I going to switch from zoho window to other application window.
Feeds not showing all the updates
Hi, Surprisingly my feeds page doesn't display all the updates, even after I updated the feeds preferences to see all the users' activities. It shows very old updates only, from 2 or 3 weeks ago, while there have been many updates since. Apparently other users from my organisation are experiencing the same issue. Could you advise on how to solve the problem? Thanks
Can’t recieve mail
Hi I have verified my domain and I am able to send out mail but not receiving any. Every sender gets an undeliverable message.
Some users have invalid CRM and creator licenses
Yesterday, an employee of our company who licensed Zoho ONE informed us that the Zoho CRM and creator licenses were suddenly invalidated. In response to this notification, when I checked the application assigned to the target employee account from my administrator Zoho One administrator panel, CRM and creator were invalid. CRM could be activated, but creator cannot be activated with the message "An error has occurred." Please tell me the reason why the above phenomenon occurs and how to activate
SPF Setup
I can't setup the SPF im my account. I use WIX.com as host and I followed the steps that I found in the Forum. Click here to sign in to your Wix account. Hover over the user panel at the top right and click Domains. Click the expand arrow next to the relevant domain. Click the Advanced tab. Click Edit DNS. Scroll down to the TXT (Text) section. Click Add another, leave the host blank and add the TXT value as below: v=spf1 mx include:zoho.com ~all Click Save DNS. I still have this message im
Replying to a long threaded ticket crashes my browser
We have been facing slowness in Zoho Desk for the last few weeks in our company. Whenever we reply to a ticket, it takes a very long time to open. Depending on the ticket thread size, sometimes it would become unresponsive and crash the browser. We are running Firefox, Chrome and Edge. We tested this on different networks with different Internet speed. All of our networks experience the same issue. So this is not an Internet speed issue. Is Zoho Desk doing maintenance to their servers? When should
Not receiving email from GMail
Hello, I recently noticed I am unable to receive emails from GMail. I do not get any bounce messages whatsoever, the emails just disappears. Domain name is normamelhoranca.com DNS Provider is cloudflare Thanks
Stop zoho mail from constantly alerting of no configured mx record
This is really annoying. I don't want our domain's mx record pointing at zoho. It points to our on-premise mail server.
Dead end button on Blog
My client built a Site and used the Sites template for www.balaklava.tech. The Blog template intentionally puts a dead end button at the bottom for "Get Started Now". The button opens a blank page. The button cannot be edited because "the template is used by ALL Sites". At least that was what I was told yesterday after an hour of a tech support call. I have gone through many tech support email threads and have done an hour of a tech support call. Actually, it as only 45 minutes because our scheduled
I am trying to figure out a way to export records based on a certain condition from the deals module into a Google Sheet
The idea is that on a weekly basis, any deals created in that time that are exported into a Google Sheet so that fields can be updated, and then the Google Sheet is imported back into Zoho CRM so the records are updated. Is this possible to do using Zoho Flow and does anyone know how this can be accomplished?
Duplicate entries when running a report
When a run a customised report, i get every single entry coming up twice. So i have run a report to show all customers in NSW, and every single customer comes up twice in the report. There is only one entry in the accounts list per customer, so not sure why they are coming up twice
SPF Records
Hi, I tried more than one time to verify SPF Records and every time give this massage. I deleted and re-type it more than one time but it gives me the same massage. *I use cloudflare Thanks
Zoho Creator : hide Section doesnt work in Published Forms - Edit Mode ... Probable Bug
Hi, Have come across the bug that "Hide Section " doesnt work in Published Forms - Edit Mode only (Add mode - it works fine) Interesting part is that within the app as a normal user it works just fine .... Any explanation ?
Cannot click the Time when I schedule an email
Hey Team, I am not sure if I am the only one facing problem but I cannot click on the time when I schedule an email for another day in CRM. I have cleared cache and cookies and tried it in Mac and Windows. The time cannot be clicked and I cannot choose a time. This issue started just today.
Page item not updating when form on page is updated
So I have a couple counters in a few panels that reflect the count of items in a form. The form is on the same page. The buttons that are associated with the form work great and update the form just fine. The form itself also updates post button, however the panels do not. You have to refresh your window to see the new count. HELP! Worst case would be fine with a command to refresh the page, but much prefer just to push the panels to update the figures based on the updated data. Any thoughts?
Not able to save sender address (same as account email) in campaign
Hi, today we tried to send our first campaign but are not able to do so. In the sender address, we are unable to save our own account email address as a sender. Further, when we tried to go to the "manage senders" page to verify the domain/address (which btw is the same as the account), we got the message "Duplicate address found". Can someone please help?
Import payments shows error - Invoice Number: Please specify the payment received for this invoice.
I am just starting up Zoho Books. I have successfully imported contacts, projects, timesheets and invoices, but I'm stuck on importing the payments received for those invoices. I am using the .csv template on the website, dates and numbers are all formatted
Zoho Forms - Webhook Tests Successfully but does not upload file
Hello, I am utilizing a Zoho Form to execute a multipart/form-data Webhook. While it tests successfully. No files are actually uploaded in the process. I am utilizing PHP on the other end it works great on other forms where no file uploads are involved. The permission on the folder are fine but I am not sure how I can test what response is getting sent by the form. Any suggestions?
All incoming emails going to Spam
To whom it may concern. All my incoming emails are going directly to the Spam folder. This is only happening on my account and not on other employee accounts. This is getting to be very inconvenient and I would much appreciate this being looked into. Regards, David Goddard david@foredesign.co.nz
SPF and DKIM cannot verify
Hello, Thank you for your service. I am not able to configure my SPF, and DKIM. I have follow several times your instructions but it does not work. I cannot verify. I cannot veryfy either pop3 from gmail. My domain server is "omnis" Thanks
Status in Zoho is still unconfirmed. Please confirm and proceed.
How can I solve this problem? I can't use my admin anymore, it always redirect to this page and I can't create the user.
Zoho Analytics vs Zoho Campaigns - Inconsistent data
Hello, I've run a few Campaigns via Zoho Campaigns (different Distribution Lists). I had a few Unsubscribers. I've tried to use predefined Zoho Analytics report - Unsubscribes (Zoho Campaigns) to get an exact list of names for all the campaigns run. However, from what I see, it shows me a different number of Unsubscribers from Zoho Campaigns (direct check). The same applies to a few other reports - data is inconsistent. I did synchronization before comparing the numbers. Could you please explain
Urgent - Call Log in Bigin
How is it possible that Call logs don't register call time duration automatically? On top of it.. I can't register time of call manually. It says invalid. Is it a bug? Something not included in features? A problem with my phone or permits? Please help!
App request notices won't go away
Paid for 10 Zoho One licenses. Despite taking action on app requests, the notices never disappear from my dashboard at https://one.zoho.com/zohoone/securonet/home#/myapps
Card declined
Hi, I've tried 2 different credit cards to upgrade my mail plan but all are rejected. Need help. Thanks.
My organisation has no super admin
I've been trying to undertake a migration from Docs to Workdrive, and I have just found out that I have no Super Admin! I know which one I named it as, but now all I have is one 'admin' and one 'user'. I've been going through problems with Zoho almost since the day I started using it, and I am getting to the point where I am going to leave and go to Google. As much as I don't want to give them my business, I estimate I've now spent about half a week trying to solve problems that shouldn't be problems,
554 5.2.3 MailPolicy violation Error delivering to mailboxes
A contact form on my website is not sending emails to me, all of them are thretet as spam. SPF loos ok. How can I solve this? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: myemail@domain.adress host mx.zoho.eu [185.20.209.166] SMTP error from remote mail server after end of data: 554 5.2.3 MailPolicy violation Error delivering
Is this doable with Zoho Forms
So I am trying to create a form where someone can go through a list of deals and then update the payment status and the payment date so that it is a quick and easy process. I have a screenshot of what I am currently trying to build in Zoho Forms (I was thinking subforms could be made to use this). But another screenshot shows a report of daily deals and I am trying to make it look like the screenshot in that it displays all of the deals in a table like format and two columns on the right would show
emails disapearing from outlook when added to zoho
I am using Outlook with the zoho outlook plug in. Up until afew hours ago, when I added an email to a contact in Zoho using the plug in the email was added in as it shoud be and the orginal remained in my Outlook inbox. The Outlook copy of the email then has a blue tag added. All good. Now, when I add an email into Zoho from Outlook uinsg the plug in the email dispaears completly from Outlook, it is not even in the delted items folder. Why has this starting happening and how can I stop it please?
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