Android phone: can't access images unless they are stored locally
The Zoho app on my Android phone has recently lost the ability to grab files that are NOT stored locally. To put it another way, I can't grab any photos or images stored in my OneDrive or google drives...! I have to first save them to my local folders on my phone so that I can use them. This happened some time between approx July 15 and Aug 15. My app has full permission to access storage, so what seems to be missing is a drop-down menu that allows me to go into deeper layers of storage, or any place
Vonage integration
We have been trying the Vonage integration for a few weeks now. This is what is offered: Screen Pops: Comes up and stay "Calling agent..." forever. Call Logging: The popup comes up only for outgoing calls and it remains "Calling agent..." forever, so it's failing. For incoming calls there is never popup, still there is a log in the popup integration showing all as Missed and never reach the CRM to be registered. Click-to-Dial: It works with phone numbers in any website. Quick-add Contacts: Incoming
Attachment Viewer is No Longer Working
The Attachment Viewer in Zoho Mail was working fine until about 4 or 5 days ago. I have several images in the Attachment Viewer that are there but cannot be delete and have not been refreshed in days. New new images are being added to the Attachment Viewer. There used to be a link the Attachment Viewer for "Show All" images and that link is now gone. To try and remedy the problem, I have done the following: 1) Verified the setting for Load External Images is set to Always. 2) Deleted all email
I'm not receiveing E-mails or they are coming much later
I can send e-amils but Im not getting the e-amils people send me. I use ZOHO for wor and I can not lose these emails, please answer me as soon as possible. With best regards.
Check and checkout for multiple user
Hello I am using the check in and check out API .It works fine but it works only for a single specific user because in the API i have mentioned only one employee's mapID ,but now i want to use the same API for multiple user.So how can i use multiple mapID in the check in and check out API Thank you
Merge Template text got meshed for no reason
I don't know if the Zoho Docs team has done some weird infrastructure update but today all my merge templates have all their text . meshed together. It seems like line breaks are no longer being respected in same way they were and all our documents text is overlapping!!! PLEASE FIX THIS. I have been using this for a long time and this is the first time that this happened. I also know that it's not something we did since the issue is showing up on ALL of our merge templates. The final product also
Can't find "Add User" option in Zoho One Mail control panel
Hi, I am currently in tryout period for the Zoho One suite. For the time being I am the sole user, but I intend to manage 3 domains under it, alzamon.com, naranjactiva.design and naranjactiva.com. Only alzamon.com is currently using Zoho Mail, but I'd want to add some more accounts/aliases under naranjactiva.design. However I can no longer find any "Add User" options on the Control Panel. Something wrong?
VERIFY MY DOMAIN TO CREATE MY PRO EMAILS SHOPIFY
Dear all, Since i have been trying to verify my domain in order to use an info@... email linked to my website and use the ZOHO email services for my business. I have followed all the steps, The DNS has been correctly updated in shop[ofy according to the steps provided by ZOHO. When i click after 2 hours on Verify, ZOHO says no, is not possible to verify VIA txt, even via HTML or CNAME. Can you please assist me as i need this ASAP to start my business. Thanks in advance for the precious support.
Zoho tab in browser shows activity even when there is none
Hi, The Mail tab has the glowing blue light to indicate something has happened in the tab in my browser (e.g. when gmail gets a new email, it will glow in the same way). But when i switch to the Zoho Mail tab - there's nothing new. This happens at a guess about every 10 or 15 minutes. It's very annoying as i'm constantly being dragged back to that tab for no reason. Does anyone know how to stop it? Thanks.
Recipe Smart Card Title Missing
Importing recipes from simplyrecipes.com does create a Smart Card, but the thumbnail description of the recipes on the home page of the notebook only lists the URL for the Title.
Domain Address Need ELHO
Hello, how can i resolved my problem ? i using SMTP zoho having error 501 domain address need ELHO whats the means ? 220 mx.zohomail.com SMTP Server ready August 19, 2019 12:31:57 AM PDT hello: 501 Domain address required: EHLO
The following SMTP error was encountered: 501 Domain address required: EHLO Unable to send email using PHP SMTP. Your server might not be configured to send mail using this method.
Zoho CRM MAJOR Bug.
CRM Custom Services does not work as advertised, and it has major implications on the connection abilities of the Zoho platform as a whole (This bug identification came from this much more detailed question that I posed on stack overflow. Check that out in addition to this for more context.) When creating a custom service, which is used to connect to external APIs that are not already a part of it's library, (found by going to settings>connections>create connection>custom service,) you are not able
Users without access to All Tasks can not add Task lists
Why a user can not add a Task list and see only the tasks related to him later. The problem is that a simple user of a project can not use the template task list or can not even add a task list that he needs.
Delete Organization
I have been trying to delete my organization for days. When I click on Delete and enter my password I get a notice that says O124:Oops! Something went wrong. Try again later and PPlease delete this organization and my account completely.
Filtering a lookup via a multi-select field
Hi there, I have a filtered lookup called Assets which only shows assets that are added to a development. (Development A has Asset A and B, Development B has Asset A, Asset B and Asset C. When you select Development A you can only see A and B) That works great and is a multi select tool so if you select Development A, you can then select from Assets A-Z as per their record. What I would then like to do is have a subform where you select testing requirements (e.g. Asset G needs Test 1 and Test
Our custom functions have stopped working
We did order and get some custom functions from our local partner back in 2018. These functions did stop working since last Friday (It may have happened before but we had a local bank holiday last week so we are not sure when they started to fail). We did ask our partner to look at the problem. Today, they told us that one of the functions was inactivated. We did activate it back but the issue is still happening. I did check the "Failures" list from the "Custom Functions" section. Almost all of the
RESET ID AND PASSWORD
Dear team, kindly reset PSF ID Pradyumn.panwar@bizsupportad.com current pass.- Mandsaur@321, bcz not able to open and login. please request to solve this problem.
Accidental free account
Hi, I have somehow managed to log in through my own free account, even though my organization has Zoho One. How can I remove this and instead log into Analytics through our Zoho One account? Can someone help me, so me so I can start building reports from different data sources and business apps? I-m not the admin of Zoho Analytics in our organisation.
Delete child record (from entire database) from parent form without deleting parent record
Parent Form: Incident Child Form: Task If I delete a Task from the "All Tasks" report, it is removed from the Incident Form. I used deluge scripting to delete the Task record when I delete the Incident record. If I delete a Task record from the Incident record (but I do not delete the incident itself), the Task remains in the "All Tasks" report. I need the Task to be completely deleted from the database if it is deleted from the Incident. Ideas?
zoho creator does not show stateless form when adding subforn
When modifying an existing form to show a subform, you have to add the subform into it. But when adding the subform field, the selector does not show the stateless form !! Any help would be appreciated Peter
the WYSIWYG editor is not working as it should
Are there plans to fix the WYSIWYG editor? Because as it works currently on this same siet as in the backend of Zoho Desk it isnt work properly. For instance when pasting in text it chops all lines into small section??? why it does this i dont know When you edit text it randomly add complete different parts of text to the style you are adding to say an header When working with bullets randomly it stops adding bullets to the text clearing pasted text sometimes clear all the text in the text editor
Need help to setup Sales FAQ
Need help to setup Chatbot-style FAQ chatbot that allows visitors to click through a range of options and get immediate answer. Basic FAQ workflow on hand, need help to setup and improve questions to make them user friendly Option to connect with a human – routing to different ‘human’ depending on geographical location of visitor
Update attendees when changing a Calendar Meeting via Osx Agenda / iOS Agenda
When changing an Zoho Calendar event via Osx Agenda of iPhone Calendar the attendees (accepted and not accepted) are not informed
Zoho calendar with my gmail email address and responses
I want to use the zoho calendar with my gmail email address. By clients I use Mail App and Calendar App in Mac OS. The problem I have is that the appointments created from Calendar App in Zoho Calendar that have invitations receive the answers by the gmail account (that I consult with Mail App) but the appointments are not updated with Accept or rejections. Thanks Carlos
Not receiving incoming email
Respected Sir, Configure our domain - madhurajint.com for free zoho email solution, Update MX RECORDS AND SPF RECORDS as per instructions, We are able to send email but not able to receive, please check MX & SPF records from your end, Waiting for your kindly reply Regards
Suddenly users cannot edit others' project tasks!
We have been using Project for a couple of years very successfully. Suddenly today, our users seem unable to edit their colleagues tasks, close them off, reassign them to others etc - when they have been able to do this previously. I am the super admin and can do this, but even my co director who is admin cannot. Why is this please? What have you suddenly changed?
Lost data
Hi. I logged into my Zoho calender this morning. And i clicked update my calender to Bangkok time. This made my appointments move to very early morning & very late evening. But the main problem is apart from the lead title, all other information in the appointment, in all the appointments has now gone. how can i get all this data back, restored. Thank you
attachment preview does not work
We recently ran into a problem in the last update where attachment viewing doesn't work.
Copy Value from Task to Contact Function Says Successful Update Did Not Happen
I have a function that tasks a taskid as a parameter, reads the Who_Id from the task to get the contact it's linked to, then populates the Sales Owner (custom user lookup field on Contact). Testing the function indicates success, yet the field is not update when you go back to the contact. Pretty straightforward Deluge code: taskDetails = zoho.crm.getRecordById("Tasks",taskId); contactId = taskDetails.get("Who_Id").get("Id"); taskownerId = taskDetails.get("Owner").get("Id"); mp = Map(); mp.put("Sales_Owner",taskownerId);
Duplicate Value
I was able to add "Do not allow duplicate value" to the account layout so if an account it created and someone tries to add the same one it will populate a message indicating just that. I do not see that option on leads or contacts... is this available onthose modules? or would i need to set up some kind of workflow?
Exporting leads from campaign into spreadsheet
Some time ago, I set up a campaign and allocated several hundreds leads into this campaign. Now, I am wondering if there is a mechanism to export these leads back into a spreadsheet? I am only using the free version. Thanks in advance David
Can not read pdf attachments
Says its URL Blacklist! Need to be able to download my pdf invoices! Please resolve quickly Thanks, Linda
Zohobooks iPad App - Expense Receipts Attachments
I cannot attach receipts to Zohobooks iPad App. It always close down whenever I clicked to attach the receipt either from the photo or files. However, attaching the receipts work from Safari Web (not the app). Can we have this problem fixed? Thank y
List Management API Limitations?
I've been spending some time trying to digest the api documentation, but have run into a stumbling block. There is one particular List Management API (addlistsubscribersinbulk) that, using Postman, I have successfully posted a new user email to the list of, but I need to include a variety of custom fields as well (first name, last name, company, phone, etc). I've also seen that you have a custom/add function but not any way to post to those new fields. Is there some amalgamation of the two that enables
Import Contacts and Permission Denied
Hello everyone. Please could you help me, I have a problem. I have imported a list of Contacts from an excel documents to the CRM, however these are not shown in my contact list. I have tried to see the history of imported files and it tells me this. "Permission Denied You do not have sufficient permissions to perform this operation. Contact your administrator. " What could be the problem? Permission Denied photo
We have done the reviews to extend our trial as we setup and test but they did not give us extra time
We have complete both of the reviews on Zoho Desk through G2 and Gartner to provide us with extra time to evaluate and test functionality. We are supposed to get an extra 45 days for the reviews to test but we have not been given that extra time. How do we get this implemented? Thanks!
New User: Cannot switch user plan trial
I was trying out the workflow automation rules and checking out which plan has the date/time so I'm switching out plans but when I tried to switch back to free version , this error popped out Permission Denied You do not have sufficient permissions to perform this operation. Contact your administrator. Can anyone help?
Blueprint Recording Error
I've revoked the blueprint from some tickets and then modified our blueprint for the parts department. I'm getting an error message which says "Unable to process your request" when I try to save the modifications to the blueprint. I did have this same issue in the past which did clear itself out after a few days. This problem wasn't addressed by your support team back at the time.
Windows 10 App Sync Issues
Hi, I'm having a few issues with sync on the Windows 10 application from the Windows store. Firstly when I click the sync icon in the bottom left hand corner it doesn't sync. The only way I can get it to sync is to close and reopen the app. Secondly notes I add don't always sync to the other apps and stay local on the Windows 10 app. Last night I added a number of notes using Win 10 and the only way to get them to sync was to keep closing and reopening the Win 10 app which activates a sync... this
IMAP folders with space in name are read-only in KMail.
Here's a part of the KMail's IMAP log: C: A000003 SELECT "Projects/test folder with space" (CONDSTORE) S: * 0 EXISTS S: * 0 RECENT S: * OK UIDs valid [ UIDVALIDITY 1 ] S: * OK Predicted next UID [ UIDNEXT 1 ] S: * OK [ HIGHESTMODSEQ 1000000000000000000 ] S: * FLAGS ( \Answered \Flagged \Deleted \Seen \Draft \* ) S: * OK Permanent flags [ PERMANENTFLAGS ( \* \Answered \Flagged \Deleted \Seen \Draft ) ] S: A000003 OK SELECT completed [ READ-WRITE ] C: A000004 MYRIGHTS "Projects/test folder with space"
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