Seeing posts on mobile
Hi there, I have a Samsung (android) mobile and when i get notified that someone liked/commented on a post if I hit the notification, open the app it does not show me the post. Any ideas how to fix this/ Thanks
Want to upgrade, but Zoho insists I have 2 users. I only have one (have just deleted another)
It trys to redirect me to a page that says manage your users, which does not work. thanks.
Can't Send Mails For Some Reason
Hello, I have this contact us form that let's users send me mails when they successfully submit the forms and i did a test myself but for some reason the I didn't recive any email when i submit my form I don't know why my dns is correct everything on zoho setting is set correctly and even my contact us code without any problems so why am not getting any essages when i submit the contact us this is my domain name ovongames.com and thanks for the help.
Warning: message 1hELfl-0002x1-9u delayed 24 hours It gets spam many message
I'm getting emails like this. Warning: message 1hELfl-0002x1-9u delayed 24 hours Warning: message 1hF4NO-0000QW-07 delayed 72 hours It is attached as is the spam box. What can be done?
My email is sending a lot of spam Mailer-Daemon@......
the address of my email geyvson@emconexaosistemas.com.br is getting every day several spam as attached below. What should I do? I'm waiting for a return, hugs.
Entire mailings lists no showing on page
Hi folks, I have been trying since last night to get this working, by changing browsers and computers. I wish to update a signup for a mailing list. I click Contacts -> Manage Lists and then select the list in quest High-Space (325). The page that loads is empty of all details - I just get the stardard campaign menus, but nothing inside the page. This happens in Chrome, Firefox and Edge. Please assist.
Parsing issue
Hello, Am I the only one to get parsing issue for since yesterday? When I upload word or pdf cv, i always have Parsing accuracy : 0% with no data added. I have to do it manually... Regards, Olivier
Update Detailed View on Mobile via Popup
Hello Zoho Community! I have been trying to make this work on Mobile, but am having difficulty finding a proper solution. My application is based on one main form for all of the records in the app. To make quick updates to various fields in a record without the user having to open the main form, I have created a custom action that opens a popup window (which is another short form) from the detailed view which updates the main record with the entered data when submitted. The record created from the
Zoho Docs Desktop program
I have installed the desktop version of Zoho Docs in 3 computers. In two of them, all is fine. It synchronizes and life is good. However, on the 3rd computer (Windows 10 Professional) with latest updates, Zoho Docs seems to install fine and I get no error messages or warnings. But the Zoho Docs icon on the bottom right corner never shows up. I tried to see if maybe just th icon is missing but the application is running. No luck. The application does not run but like I mentioned: No error messages
Refresh Token Generation through AWS Lambda?
We have a client that uses Zoho for both CRM and Invoice. We are having issues generating a refresh token and haven't been able to find much help in documentation. The function to request the tokens are in a function in AWS Lambda which another developer created who somehow generated a refresh token and is being stored in environment variables. He has since left the company but we pinged him and he doesn't remember how he actually created the refresh token. Any clues? Unfortunately the client is
ZOHO Support Import and the Imported Created and Closed Dates
I am making the switch to ZOHO Support as part of my CRM Plus subscription and part of this migration is importing historical tickets from Fresh Desk and Spiceworks into Support. One thing I noticed is that there seems to be no way to import the historical Created date/Time and Closed Date/Time which makes all my closed tickets (+-7K of them) look to be resolved and created in the same day. Is there a way to import these historical tickets and retain the original Created and Closed date/times?
Unsynced Folders should disappear from PC
Hello, I'm wondering if Selective Sync has same function as in Dropbox: If I unselect folders from Syncing they should disappear from Desktop to save some space on local drive. is that not the case or there is problem with Desktop client?
Can send e-mails but cant receive emails in my zoho inbox
Can send e-mails but cant receive emails in my zoho inbox
Deal Stage Group Fields Tracks When Deal Stage Is Changed - But I cannot sync this with closing deal date (zoho standard field)
Hi Fellow Zoho Enthusiasts Alike I have an existing ticket raised with zoho crm support : Re:[## 30806698 ##] Hi I have a ticket raised Re:[## 30601863 ##] I have a rather simple issue. We are a travel wholesale company and we do packages We have customised deal stages across the following (quote formulation, initial proposal.....closing sale) Closing Sale value = Won deal The deal stage modified is a group field in Zoho at deal level. This logs when every stage update occurs and the time stamp
Adding user
Hi to all I want add this email in in the corporate mail group but do not let me do it, try another different address and add it normally, it only happens with this particular address (send the invitation) info@kermon.ca thanks
Cannot receive emails send from gmail
I cannot receive receive emails to my crm plus if my customers send me email from gmail
Can't access User Portal despite support recently saying I should have access, support no longer replying
I am writing this because I filed a support request 3 weeks ago and haven't received any reply from zoho support yet, so I'm hoping someone can help here. We are on the previous zoho creator pricing plans (at least, I think that is what they are) and in a previous support ticket, zoho confirmed we should be able to access and use the user portal. However, trying to access the user portal on creator 5 leads us only to a screen saying we need to upgrade our account (screenshot attached). Anyone know
User marked as SPAMMER
User : dpoly@powrdsolutions.com Details :User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. Can you please re-enable the user. Thank you!
Quantity of inactive items making Zoho unusable
Please, please give us a check mark on the items page to show only "active" items when checked. I know we can choose "active" from the drop down filter but the moment we search for an item it reverts to "all items" & it's really becoming a nightmare due
emails delayed or no received
I'm not receiving all the emails, only some and very delayed, this problem has since last week. In mail I receive them immediately and without problem, what is happening?
User is already present in another account
I get "User is already present in another account" error when trying to add CRM app to a user in Zoho One Admin Panel. Please help. Thank you.
I just accidentally deleted a Spam Email and it is not in the Trash. Can I recover it?
Hello, I just accidentally deleted an email that was sent to Spam and can't find a way to retrieve it.
Timeout connecting to SMTP server
Hello, currently I can't send any e-mails via Thunderbird over smtp.zoho.com, there's always a server timeout. Until now the settings have worked fine. I've changed the port from 465 to 587 and back with no success. I also can't ping smtp.zoho.com. Receiving mails on the other hand works. Regards, Christian Schmidt
I can't send a email to @i.ua Server
If I send letters to embroidery@i.ua they return with such an error: In Admin Panel I have notification - http://joxi.ru/52a64MOcEZqPVA , and head of email. What need I do to resolve this error? I need to success send all email to this email address... ARC-Seal: i=1; a=rsa-sha256; t=1554984437; cv=none;
d=zoho.com; s=zohoarc;
b=k6c0ljA7MuKTueHLPA++pVYD7h5bHn5fHjE8Yfj4Qp/sGtQJcgzfEzdL2YTaYtpjJKpPIVYjNS2gZh2/ESM2HbyOwdVPOKK6x4AtpXySNnJxUubmlwrkOs9WL3VBJ1bLcQilGYno9CEChNyuvxsDx103e1Q9F78QI5CwJASSHIQ=
ARC-Message-Signature:
Incompatible with Zoho Forms
So this brand new product is incompatible with Zoho Forms. I cannot select the form, what is going on ??? * see the attached image
Vacation Reply not working
I configured my 'Vacation reply last' week and noticed that it's not responding to incoming e-mails. Configured it again today and tested it out by sending mails with different e-mail accounts and it's still not working. I have used it in the past and never had problems with it. Can you please look at the problem. I also noticed that the 'dd/MM/YYYY' for some reason changes to 'MM/dd/YYYY'. Perhaps this causes the problem at hand.
Topics do not show up as ticket for moderation.
My forums are setup to create a ticket when topic is created and also set for moderation. Why is the ticket not being created? I saw another post on here that says it takes a while for the tickets to be created. It's been 30 minutes now and I have not seen a ticket. How do I moderate the topic, if I can't see it?
ERROR 0x800CCC1A
Having troule with error 0X800CC1A. Can't send or receive in outlook
Matrix rating scale label bug
When exporting questionnaire to PDF, the labels at either end of the scale are distorted. At the top they are in the correct position, but each subsequent line has the labels bunched together.
User mistakenly marked as a spammer
Hello, I got a notice that a user in my domain was blocked for sending Spam. This is a personal domain and is not tied to any business. The only thing I can think of is that her password maybe have been compromised. We have since changed the password to a more secure one and would like to get the account active again. Thanks, Chris
Use template option now missing
The option to "use this template" is missing now. Clicking "File" then "new from template" is also not working. I currently cannot find a way to create a new document from a template in Writer.
Lost Document
Hi, I was working on a document last week. I had it opened for a few hours and saved it. Today I have logged in and the file is missing. Please can you tell me if there is a way to retrieve this file? I desperately need it and if it has been removed I will not be using Zoho again. Thanks, Shani
How to Start a Customer journey from a sale?
I want to be able to keep in contact with new customers from the point that their purchase has been processed. My orders are generated in X-Cart and processed in Zoho Inventory. I want to be able to do two things: 1) I want to trigger an order processed journey as soon as the customer order has been placed. I think I can achieve that by the embedded ZMH code on X-Cart pages. 1) How can I trigger a customer journey from the point that a sale has been dispatched? This will be triggered by the order
Error Domain_Not_Resolved
Hi, Some days ago my Email box is returning errors to send my emails. After I have configured DKIN and SPF. (I don't know if this the cause) For some mail boxes I got: contato@casamentosonthebeach.com.br DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED Note that is just a sample, I got this error for other emails. Sometimes after I send an email, it is marked as Draft, keeping the delivered icon. Some clients are not receiving my emails. Can you help me ? Best
The size of the number fonts on ordered lists on project pages do not follow the actual text size
The font size of the ordered list numbers do not follow the actual text size on project pages. Please refer to the following screenshot. I've tried to remove the bullets and then apply them after resizing the body text but I couldn't resize them. They always use a preset text size.
Domain Mapping Fail
I'm having issue with domain mapping. My name servers are with Microsoft (Office365) and they do not allow subdomains. I cannot change the DNS control to my webhosting or registrar, I have to keep it with Microsoft. I've put in the CNAME entry as: hostname=support points to= desk.cs.zohohost.com When I type https://support.mysite.com I get forwarded to the zoho "One account. Access all services" login page. However, when I try to complete the "Map Domain" the validation seems to be failing on
Updating data in one form based on condition in another form
Hi Here is my scenario. I have two forms. One form is called Airstrip Profile. Thats the form we INITIALLY entered data and we have about 50 records to date. Recently I have imported a Excel file and as a Form with data and called it Rural Airstrips. Its has about 600 records. Common fields in both forms (Airstrip Profile and Rural Airstrips) are: Airstrip_Name, Lat, Long. The Rural Airstrips has a dropdown field with 2 options. The 2 dropdown options are 'Verified' and 'Not Verified' Now I would
mx.zoho.com down? Login times out for 24 hours
I've tried to login to my zoho mail with Spark (an Email client), Mail.app (the macOS built-in Email client) and Gmail "Send mail as" feature. All of these methods wouldn't allow me to login, saying: "Unable to verify the username and password" "Unable to authenticate with the current session's credentials" "The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [mx.zoho.com 204.141.42.121: timed out], code: 0" Is there a downtime on
Can’t set up mail client Spark or Fox on Mac OS, paid plan, why ?
Even if payed for having imap and pop acces on my other mail cleint, I can’t set up my mail accounts. Any idea how can I solve this situation ? Thank you.
Sub Forms giving me issues
I built a form and wanted to clean it up by putting specific stuff in a sub form then made a rule if X is "yes" then show sub form but it wont open the form on app. If I delete subform then app works.
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