One User Not Getting Task Notifications in Zoho Connect
I have one user who is not reciveing task notifcaitons in Zooho connect. Any ideas?
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Under my account, i have a group : leanincareerprogramme@leaninmalaysia.com , how ever after set up send mail as, still cant send out email. Receiving failure message as such: Sending failed;Reason:554 5.1.8 Sender Address Blocked Please assist how to solve this issue, as other group email can send out emails normally
SalesIQ Zobot DialogFlow do not detect the language right
1. I created the SalesIQ Zobot on DialogFlow platform (default language is Russian, plus two option languages English and Ukrainian) 2. I placed the SalesIQ code on the website crmoz.com (default language is Russian, plus Google translator for websites) The problem is: SalesIQ detects the language of the website as Russian, but the bot answers in English. Obviosly, SalesIQ does not tranfer correct language to the Dialogflow. The question is: When could it be fixed? Many thanks!
SMTP Timeout
Hello, I'm trying to send a mail using SMTP (smtp.zoho.com:465, using TLS), but I cannot reach the server. This is from 1 hour ago. I didn't have a problem before with this. Thank You, Stefan
Delay receiving email in all of mail clients
Dear Zoho Supoort. I can't get the "real time" email in all of my email client. I have to wait 5-10 minutes to get an email I have tested it in on Spark, Outlook, Apple Mail, & Thunderbird. Thanks Best regards
Venue Hotel is showing up as 0.5mi from the Venue
Hi how do I remove or have the distance slider update to show the Hotel and the Venue are one in the same? Right now 0.5mi is what is showing on the site and I would like to remove this or have it show 0.0mi.
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :SPF match mandatory for 185.20.209.243
Hi, Getting this error when trying to send an email. Mail is not sent. an error message arrives. I receive mail, but I can not send anything.
Apps Out of Sync
Zoho offers many apps which seems GREAT at first. Most of the apps are very basic functionality. It's great that you offer the apps for mobile devices but in the end most of the usable functionality is very basic. Let me do some administrative functions (ideally ALL OF THEM) from the apps. We travel. We have home life. The tool needs to help us do things remotely without having to be attached to a PC/Mac all the time. Give me a lot of abilities a manager/owner would need remotely so that I can
Can't receive emails
Hello, My mailbox stopped receiving emails suddenly. I sent a number of test emails but received non of them. Email is: reservation@travellerto.com I checked my mx records but they seem to be ok. https://mxtoolbox.com/SuperTool.aspx?action=mx%3atravellerto.com&run=toolpage#
Error 533
Hola, No puedo enviar ni recibir correos, necesito solventarlo por favor. gracias Me aparece esto:
Emails not being delivered to Outlook
Emails are not being delivered to my Outlook inbox today. Has been working fine up until today and I have not made any changes to configuration. Emails sent from Outlook are being received by recipient, but do not appear in "Sent Items". Incoming emails are there when I log on to Zoho online account, just not in Outlook. Is there an IMAP problem? When will it be fixed?
SPF protection at ZoHo not working correctly
I’ve configured SPF on my domain to allow incoming email from 3 domains only. The SPF record is ending with -all. With this said I receive spam email messages with my spoofed email address. For instance yesterday from host 200-4-83-129.hacienda.gob.mx but also from other hosts not in the SPF configutstion with my email address as sender address. Please fix the issue with failing incoming SPF and DKIM spam messages.
Territory Dashboard - Elegant Comparator - Time period, Custom --> incorrect details!
using the following dates (our current financial year is from Q2/2018 to Q1/2019): I get dates after clicking on shown data: this is wrong! the following is/works right: clicking on shown data gives:
Unable to pay
I am trying to renew my domain fxmedcenter.com but the payment is not going through. I have tried using 3 different cards.
Trying to store a reference to a record's ID in another table
Hi all, I'd like to get the ID of a record in one table and store it in another for cross referencing. Trouble is, the ID is a bigint and I can't seem to store this large number in a form field because of size limits. I've tried all sorts of tricks but have run out of ideas. Any suggestions? Steve
My Zoho mail hasn't been receiving emails.
Hi, My Zoho mail stops receiving emails. The last email I received was sent to me on the 28th Feb 2019. Recently I've tried to send emails to my own other email addresses, and reply back. My Zoho mail received none. And only one of the other addresses received one email from my Zoho address. Please help! My domain graceedu.top I am using 0.18GB.
URGENT-Unblocked email and upgrade storage of email account
Dear Zoho team, I, as an owner of email info@thekingrose.com and rose@thekingrose.com. I already upgraded my 2 accounts with 24$/year which already paid to you this morning. But now, when I try to use my email as rose@thekingrose.com and got a notice as below. Pls respond to me by tomorrow. I am looking forward to hearing from you! My account has been blocked for a week and my business has been pending so far. Pls help to response to me. Pls confirm and unblock me! Any response pls drop to my other
Cliq quickguide for first user keeps popping up in IOS 12.1.4 iphone X
I found annoying bug that makes Cliq "quick guide" keeps popping up even though I have already been using the application for sometime Every time I open the application, it tells me to "Search at your fingertips!" Also when I open the 1 - 1 chat, a popup "Chat actions" keep appearing too then "Quick Reply" afterwards and many others "quick guide" popups What I have already tried: - Reinstall the app - Reboot phone (very dummy basic debugging, but somehow still not working) - Follow the zoho tutorial
SPF record
Hi, In my Zohomail I have a message regarding the bad configuration of the SPF record. I have this problem since I ask my hosting provider for changing the web pointed record. First I was using: v=spf1 include:spf.dominioabsoluto.net include:zoho.com ~all and now Zoho recommend to use: v=spf1 include:zoho.com ~all but none of them is working. What should I do? My hosting provider is Hostalia. Thank you Javier
emails landing in client spam/junk folder
Dear ZOho Support since past 10 days all my email getting deliver in client spam/junk folder plz give solution on this urgently ... thanks deepak 9082212340
No puedo enviar correos
Hola, sólo puedo enviar correos a cuentas gmail, pero no puedo hacerlo a cuentas corporativas, tampoco puedo recibir correos, de ningún tipo de cuenta, me sale este error, ayuda por favor. 550 No Such User Here
Problem to Send email out site domain
Hello, I am having problems sending emails out site organization. My domain es massivedynamics.pe it was working a couple of weeks ago, now I receive a message of successfully sent but the other mail never receive the email, I tested sending to gmail for example. can you help me? Thanks!
Problems spam with customer and with my name domain, that occurs again
Hy, I have big problems with customer email that still falls back into spam, can you tell me why it falls back into spam folders when I didn't have this problem before? idem for our domain name it falls back into spam. Best regards Guillaume
Zoho Desktop Mail - Unable to download files from Cliq chat
User in our office are unable to download files from Cliq chat conversations in Zoho Desktop Mail. Clicking the download icon does nothing. We are using version 1.0.12 of the Zoho Desktop Mail application. Edit: Corrected version we are using.
Re-activate email accounts
Hello, Recently, I had to disable a few accounts in our account and we are ready to re-enable them. However I can only do so partially, as I can turn the accounts back on, but incoming and IMAP access remains disabled. I try to enable them but get a message stating "Operation permitted for paid user(s) only". For email forward only accounts, I removed and recreated since they didn't store mail. But other accounts I can't do that, as I don't want the contents of the inboxes to be lost. These
This domain is already associated with this account
I got the following message while trying to register a new domain: ""this domain is already associated with this account *****81". Then, when I proceed with the password recovery method, I get the following message Domain: fillerbotoxs.com
Report Print/PDF Ignores Filters!!!
So I have successfully created my first application and all is running well. The records and their templates are created and also work great. Thanks to the "Filter"-Option under "Field Configurations", I am also able to successfully hide rows with a quantity of "zero" from showing inside the report. But, what is immensely upsetting is that these fields still show inside the PDF! Which makes absolutely no sense... The whole point of a print/pdf function is to get the report printed out the way I
Spam tickets
Two clients are unable to send email to our helpdesk, although they do not get an error message. I've by now found those messages are apparently marked as spam, and I've found there are more tickets listed as spam. Could you please turn of the spam filter for us asap? Thank you, Peter Dekker - PerfectWare
Mail Archive Folder
Hi there. Having problem to use the archive folder link under ZOHO MAIL. Before was working properly, since all the folders were already listed in a expanded way. Now i need to click to expand the following subfolders over each folder that i want to archive to. Is being quite annoying since by mistake, many times, archives into wrong folders. Cant it simply be like it was before? All folders already expanded? regards,
Outgoing mail lands in spam
Hello, this is a followup om topic #30212988 We Still have problem, it is THE domain borgunda.se that gets marked as spam? Can you please check this as soon as possible Since it is distrupting our daily work
Email titles and preview disappear
Hello! We have a Zoho Mail Account and suddenly, today the titles and the preview of the emails have been changed for: (No Subject) when in fact, those are complete mails. Anyone knows why this happens or how can it be arranged? Thank you! Irena
Problems sending mail
Dear Zoho I send emails through my domain foureptravel.com to the domain accounts tuscanydrilling.com but they do not receive Please can you help me with this problem?
I am not being able to receive emails in my zoho accounts
Hi, I have been facing this issue as i have three zoho email accounts but none of them are working as i am unable to get any mails in those accounts. why is the problem happening?
Zoho Connect "Client/Guest Portal" in German
Hi, i am wondering that the external guests can't change their language to germanin their profile. All other languages are selectable. The "normal" internal members can change it to german. with regards Olaf
Validation error
I have created a pick list that allows salesmen to choose a relevant reason that we might lose a Deal. When a Deal is moved to the "Closed Lost" stage the validation rule mandates this field is completed. This field presents itself in the pop-up that is cued when the stage is updated to Closed. For some reason when an option is selected from the pick list the save option is not enabled. We can work around this by updating the pick list before the stage but I am pretty sure something is broken here.
Can't import to Zoho CRM
I prepared CSV files and succesfully mapped them But at last step get errors: The following mandatory field(s) were left empty: - account id. ------ I tried to export accounts and products from Zoho to csv and match account exactly in zcrm_** format, still no luck.
Data Validation Help - Search.
Hello, I went with Google Spreasheets on Zoho Spreadsheets when I found the problem. Data Validation - here I will set everything up. Unfortunately, if I enter text into a cell, I have to enter the text exactly and I have no help as to which data is available. I have to write exactly the letter after the letter. In Google, it was enough to write a word and all the free options were offered. It's a problem when you have more than 100 options.
No send button on iphone
Once i have answered a chat there is no send button for me to send my message! I’m using an Iphone.
Not receiving any emails, but can send emails
I haven't been able to receive any mails for the past few days. This has been happening almost everyday for at least a few hours per day. Please help? Thank you.
Exporting Product Module doesn't include Subform Data
Hi everyone, I don't know why Zoho's vast capabilities don't account for this, but when exporting a module it will only export the data from the master module to the excel sheet and doesn't include the subform data. I urgently need to set-up our inventory and neither Zoho Inventory nor Zoho Creator can fulfill our requirements the way the CRM Product Module can. But if I can't import the products via excel sheets it's useless. Please assist with possible workarounds or solutions! Highly appreciated!
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