Footer Alignment
Having trouble with the footer for my email campaigns. How can I align it on the right position?
Importing Outlook CSV Files - Need Field Names
Hello - I've been trying to import my contacts via an outlook csv file format, however for some reason my contacts' email addresses are not importing with the rest of the information in the file. I believe it's because my outlook csv file has field headers that don't match with Zoho's required csv format (i.e., outlook csv says "E-mail Address" vs zoho's which is just "Email") - however I'm struggling to find a list of zoho's requested csv fields anywhere. Is there a csv file format - and/or field
Impossible d’envoyer un message :Raison :554 5.1.8 Email Outgoing Blocked
NO REASON .... NEW USER
Bad IP reputation for campaign emails
Hello, I am getting this error message and campaign emails are not making it to prospects: Temporary failure :smtp;554 p3plibsmtp03-05.prod.phx3.secureserver.net bizsmtp IB103. Connection refused. 136.143.160.6 has a poor reputation on Cloudmark Sender Intelligence (CSI). Please visit http://csi.cloudmark.com/reset-request/?ip=136.143.160.6 to request a delisting. Can your deliverability group please take a look? Thanks.
Unable to verfiy MX, SPF and DKIM records on heroku app by point dns(pointhq)
I had verified my mx records and SPF before setting up heroku cname on my domain , after setting up heroku, they all stopped working and have I tried everything possible , I even used a 3rd party addon called point dns but I still can't verify my MX records, SPF and DKIM .
SUPER ADMIN
Hola, como estan? quisiera saber como puedo eliminar un SUPER ADMINSTRADOR para cambiarlo por otro usuario.. Alguien podría ayudarme? Gracias
Sign In Loop - Can not login
Android 8.0.0 Knox version 3.1 API levbel 25 Samsung Galaxy J5 Prime L.S. I am stuck in a continuous 'Sign In'-loop on my Android Phone for several mobile apps: Notes & Projects. This is how it goes: I fill in the login information, hit enter and it asks me to 'Choose an account', or 'Add an account'. I tried both options several times. However, whether I select the correct account, or I click 'add account' I am always being brought back to the same 'Sign In' page. So, I sign in again and the same
Can not configure IMAP access with email clients
Dear all, I have the problem when configure the IMAP or POP access with email clients (Thunderbird, Outlook, eMClient...). Before configure on the clients, I already enable IMAP access on Zoho' mail account setting. But when I perform configure on email clients, I can not access to email server, like the below picture (Thunder bird), the same problem with other clients.
Unable to receive emails on Thunderbird
Until Fri, 29 Jun 2018 16:52, I was receiving all kind of email on my email application Thunderbird (tufos@tufos.com.br), but after this date, something wrong has happened and I can't receive any emails on Thunderbird. By the way, I have still sent the emails, only when I have to receive them that it is not ok. Zoho email is working ok, sending and receiving, so I have worked Zoho email directly. But I receive many emails and I prefer to use Thunderbird interface. Thunderbird remains reading the
Unable to Send Emails Successfully
Hi there, I'm unable to send emails successfully using shermin@sherminong.com according to 4-5 people that I've checked with, even though my Zoho Mail account doesn't show that there's been any issue. Could someone please help with this? Thanks.
Cannot change Display Type of a subform
Currently using Creator 5. In this article, it explains how to change the Display Type of a subform to either "Grid Subform" or "Popup Subform." The article gives this picture as an example: However, in my existing subform and any new subform I create (either blank or based on an already created form), it only ever shows up like this in Field Properties: Is there a way to change it that I'm not aware of? Or is there a chance I misclicked some sort of setting to make it not show up? Thank you
New to Zoho Notebook - terrible interface
Coming to Zoho from Evernote - maybe. What a terrible interface. Huge icons with apparently no way to reduce the size or switch to a list view. I have a LOT of notes migrated from Evernote, thankfully arranged in individual notebooks, but boy, it's going to be a pain in the rump to sort through them when I need to.
Se borraron mis correos
buen día , marqué mis archivos de correo para archivar , pero ahora no los encuentro. Todos se borraron. mi correo es Necesito ayuda para recuperarlos.
API v1 uploadFile - docx/pdf files cannot be uploaded
Until now there have been no problems uploading docx files with the v1 API of Zoho CRM, but today I noticed that when trying to upload a file with docx contents, the upload fails with this message: Unable to process your request. Please verify whether you have entered proper method name,parameter and parameter values. By the way I've tried changing the extension to .jpg, and I got the same failure. However, uploading an original jpg works fine, and even when changing the original jpg's extension
Outlook blocked
Hello, The email alex@eletricaprates.com.br is with POP probably blocked. When we try to access the email in OUTLOOK, it will ask for the password, even if it is correct. The email was blocked by space limit, we hired 30gb. But we're not getting access via Outlook.
Hi guys!, Trouble with phonebridge.zoho.com Is it down?
Since a couple of days ago that I started with Zoho CRM, I have tried to configure calls with my voip provider, what happens is that between test and test Apps Market apps I installed and configured workphone.io, unfortunately this made the PhoneBridge will stop working on my account. Could you help me? this is general or just happens to me? Attached screenshots.
ZohoCRM API returns INTERNAL_SERVER_ERROR for salutations with more than 25 characters
If you attempt to insert a lead with a first_name with more than 40 characters, you are returned an INVALID_DATA response with the validation failure. I believe this is the correct behaviour. However if you insert a salutation with more than 25 characters, you get an INTERNAL_SERVER_ERROR with no further detail as to what caused the problem.
ZOHO IMAP slow using Thunderbird
Hi, Using Thunderbird ... Sending is slow. Receiving is slow. Reading messages is slow. By "slow" in receiving and reading, I can explain better this way. I see the message in Thunderbird, click on it, and the text from the message doesn't show. The green status bar never fully extends. Sometimes it will NOT show until I have clicked onto another email and then come back to the new message. By "slow" with sending. Quite often it will take 20 seconds to beyond one minute to send out an email with
Please unblock my pop access
My account is block to access by Outlook. Please help-me!
Contacted the Billing Support of Zoho Mail twice - no response
I don't know how many days or weeks Zoho currently takes to respond to tickets. The basically non-existing support is the reason for my request to downgrade my account to the "lite" version. I had to move my business email out to a provider with support. I have cancelled my subscription as there is no option to downgrade. Can my account be changed to "Zoho Mail Lite" - it's not possible to make the change from the customer portal. And why are you not responding to tickets, even if it's just "we
Outlook Exchange subfolders sync issue & ZohoMail SuiteSync EU 64bit problems
Hello guys, I would like to ask for another help with an issue. In Outlook (2016 at one computer and 2019 on another one) I am facing an issue with syncing subfolders (like folders "emails from family". "business partners" etc). It happens only with Activesync, IMAP syncs correctly (because I wanna use a Calendar and Contants, IMAP is useless for me). And second issue is with plugin for Outlook (2016 - I see 2019 is still not supported). If the only way for me to go (to solve the first issue with
Automatically exclude break in total hours
The current break time setting only allows UNPAID option for the manual break mode. But this means employees will have to login and out during breaks. We want to have an automatic setting wherein the break time is deducted automatically from the total hours. It was available in the past as I have seen a screen shot from https://help.zoho.com/portal/community/topic/attendance-module-overtime-calculation-and-payable-hours but this is not the case anymore. Could you add this back please?
URGENT: I am not receiving emails from gmail.
Hello, I am not recieving emails from people that send them from a gmail account. I have tested this myself and can confirm that none of the email addresses I have setup with you are receiving the test emails from a gmail account. My MX records are setup correctly and I am recieving emails from other people. I have checked spam folders and the spam settings in the admin control panel but nothing seems to be causing this. Can you please check? It's mega URGENT as I have just sent out an ad campaign
Não foi possível enviar a mensagem;Razão:550 5.4.6 Unusual sending activity detected. Please try after sometime. Learn more.
Please Unblock my E-mail adress. I don't know what happened contato@villarejoparquehotel.com.br
Helpdesk customer cannot login to the android app
Hi we have an end-user that can log in to the web interface via a browser to log and view her own tickets. however, on the android app it says "please enter a valid email address". Regards Esther
POP ACCESS BLOCKED
MY POP ACCESS HAS BEEN BLOCKED PLEASE UNBLOCK IT SO THAT I WILL BE ABLE TO USE THE SAME.
Unable to login to zoho mail desktop app from mac.
I am not able to login to zoho mail desktop app from a mac. when i enter the username and password, It asks for username and password again.
Error with $entityResponse in php sdk
Hello, i'm trying to integrate zoho in a project. I need to get the list of products saved in zoho crm but i get an error: Notice: Undefined index: code in vendor\zohocrm\php-sdk\src\com\zoho\crm\library\api\response\EntityResponse.php (line 20) public function __construct($entityResponseJSON) { $this->responseJSON=$entityResponseJSON; $this->status=$entityResponseJSON[APIConstants::STATUS]; $this->message=$entityResponseJSON[APIConstants::MESSAGE]; $this->code=$entityResponseJSON[APIConstants::CODE];
Filtering email to a group of people
We have been a small business with an email address attached to one person where all enquiries go even though that person (me!) has many aliases. We need to make sure these enquiries become visible to all members of the team so they don't get missed as a sales lead. I have worked out that I can specifically pick the emails that are sales related and filter them to go to be forwarded to another email address and I am wondering if the solution is that we set up an inbox for sales enquiries for these
Unable to create particular userid
Hi, When i try to create user account in my name like murugan@telecmi.com i am getting following error AA101:Oops! Something went wrong. Try again later . if i add other user like prabhu@telecmi.com or ravikumar@telecmi.com,i can able add user. Only this murugan@telecmi.com and prasath@telecmi.com we have issue please check and solve this issue. Regard's Murugan Pandian
Email chain does not show all of the emails
My inbox is showing the number of emails in an email chain, but it fails to actually produce the emails. See image attached. When you click on the number inside the circle, it should show the full email chain, but in this case, only displays the new email and the original one sent-- losing two emails. In fact, those emails aren't anywhere in the inbox and I have to search by the sender to find them. (frustrated) Scott
Recover email deleted zoho mail
Good morning. I am with a collaborator in my company, who today, 09-01-2019, improperly deleted several emails. I would like to know how I can do to recover the same. My email is: asist_comercial@iofesac.pe Is there any way to recover them?
Document damaged - cannot revert to older version
Hello, a document got somehow damaged in writer. It is of course an urgent document. over 50 pages are missing. I cannot revert to an older version because the option is greyed out in the version management (writer keeps trying) How to revert to the older version. Thanks Philippe
Frustrated rant: Focus on ease of use!
VERY FRUSTRATED RANT FOLLOWING! Each time when I run into a new error, or something not working properly, it takes many weeks or even months to get it (still not) fixed! At this time none of the ZOHO applications are running or integrating smoothly for me! Meanwhile I am already almost a year into my ZOHO-One subscription and for the last month I have been working on it almost full-time, desperate to get my organisation up and running (with ZOHO). I am only focusing on a few applications, but there
Problem to add new values to a bigintList field
Hi. I have a problem adding new records to a multiple search field "Bigint list". I use the method list.add (value) but then it does not work, for this I have to convert to string, add "," + new value and then revert to list before assigning it to the corresponding "bigint list" field .. I do not think it works properly, but that's how it works. My question is .. can the new value be added simply by using the "add (value)" method? Since I think part of that when I create a new record in a form, I
Lead Visibility
Leads added by me, are not visible to my administrator. When i added the lead, i mentioned my name under Lead Owner section. How can leads added by me would be visible to my administrator
Approval Workflow - create new record not working
I'm working on a referral workflow for our family database, and I've run into a snag... The referral form is for professionals (doctors, teachers, social workers, etc) to refer families to our program. Once a referral form is submitted and then approved, it should trigger a deluge script to create a new Deaf Child Profile record and populate some of the fields based on what was submitted in the referral form. I did have this process working without any issues at one point, but then a couple of
User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts.
I have the problem. I am the administrator for teman.com.ua One of our accounts has been blocked saying this: User : kh@teman.com.ua Details :User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. I cannot change the disabled account in the control panel as it says that it is for paid users only. Can you please help?
Web to lead isnt responding
Hey everyone, i have a problem with my web to lead form - https://kee.co.il/contact-us/ i did everything in order but somehow it dosent work: 1. i dont get re-direct to thank you page 2. i dont receive any leads in the crm system (not it approval also) thanks, Moshe
erro de cname
Ola estou tentando criar um email mas esta dando erro meu dominio é no registro.br esta é a mensagem que estou recebendo Não há registros CNAME encontrados para seu domínio. Sugerimos que você adicione o registro CNAME recomendado (zmverify.zoho.com) ou tente outros métodos. Saiba mais sobre os motivos da falha
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