The email rocio.nieto@channnelplanet.com is not letting send emails out.
Hello We have an email account named rocio.nieto@channelplanet.com that is not letting send emails to customers.. The email setup is ok and has sufficient space to work. The other emails accounts are working ok. Thank you Juan Pablo Barcenas
mails do not work
No recibo correos electrónicos y no se envían. ¿Hay una falla general?
"Account is inactive"
Hi, My business account (username admin@digiseva1.somee.com and email devd.filmy@gmail.com) returns "Account is inactive" when I try to log in. fortunately, the locked account also means that I cant access my previous business emails and business CRM data having a major impact on my business. Could someone please activate the account as soon as possible. Regards, Devd
email sent from gmail is not being recieved
email sent from gmail is not being recieved.
Mail are not coming to my inbox
Mail are not coming to my inbox as well as other accounts from these domain
Mail are not coming to my inbox
Mail are not coming to my inbox as well as other accounts from my domain
Recuperar emails
Olá, Todos os emails da caixa de email da conta paula.louzada@fm2s.com.br foram apagados. Preciso recuperar. Como faço?
This operation is restriced?
I can't add in my domain www.agwaa-hwaa.ga
Imap not working properly on Mail Client.
I am using High Siera on Mac. This is a new mac. I have configured Mail client as imap. I have two problems. 1. I am not able to send out any email using Mail. I can receive them. 2. The mails are not syncing. The Mail shows "downloading messages" for ever. I have 15gb mails on server but it should not take many hours or days to sync them. I deleted the account and created it again but the same problem persists. 3. Response of support team is too slow. It should be in minutes rather than days.
Failed to receive email
Dear team ZoHo, why we have only 2% left but we can't get any mail in Zoho. When I test to send mail but failure please give me information about this problem.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
This is regarding zoho account of tina@paradisejewels.in I am unable to sent mails from my account-ii shows an error Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. I have deleted all extra mails and i just have only a few important mails.Rest all folders are empty But still i am not able to sent mails. I am receiving mails I have also upgraded my account Pl.look into this and activate my account ASAP tina@paradisejewels.in
ZOHO mail service security and anti-spam policy not perfect - SMTPs blocked again
Hi, This is second time I am communicating my issue through the forum as it appears the support mail is not very useful for prompt communication. SMTP services for two mails in our corporate mail list had been blocked infinitely with no option for mail admin to unblock the SMTP services. When I tried to discover the reason, it appeared that one address had been blocked for sending 8 mails with same subject within 12 minutes, and the other for 2 or 3 mails with the same subject. With due respect
Password Issues on mail online
I have contacted support several times over this issue and it is so frustrating that I haven't got a clear answer as of yet. In the past I have tried to log into my Zoho Mail account online. I use the same password that logs into my zoho mobile app and Apple Mail. However, it says my password is wrong and needs resetting. I then proceed to reset the password so I can log into my online Zoho account. it get's reset and I can log into my mail account online. I copy that password and try to log into
Not able to receive any mails.
Hi There seems to be problem with my mail account. Not able to receive any mails to the account linked with ID Ashish.shah@handimeds.com, however I can send mails using the same ID. Reading numerous posts relating to the same issue isn't being much of any help. Would really appreciate if the issue could be solved at earliest. Thanks Ashish
Team Discussion!
Hi! If i want do discuss anything in Zoho Social with my team and i put it in the field for that - my team partner sees it but i do not. If he answers he sees all the discussion but at my place i do not get an answer and no notification. Please find attached the same site at my place, and at my team member place. best regards, Gerald
No emails received from twitter or yahoo
Hi. I have completed all necessary steps but still i can't receive emails from yahoo or twitter. What could be the problem ?
Unable to Verify Account (urgent)
I am trying to verify a domain that I registered but I am unable to verify. I tried starting again and I now get an error stating that the domain cannot be used or is already registered with Zoho. I also tried using the phone number as the username and the password I set and I get "Invalid username or password". Can I please have the registrations for gdaccountants.ph nullified so that I may start again? thanks and regards
Embedded sheet not displaying in Firefox Quantum
After the last update of Firefox (57.0), embedded sheets do not get displayed; Firefox starts using too much CPU and fills all system memory (8GB). For test you can look at my page: http://kadifeli.com/fedon/bordro.php To replicate the problem you may have to reload the page a few times. When I login to Zoho and try to edit the same sheet in https://docs.zoho.com/ I do not have the same problem. I restarted Firefox in "safe mode" and the same problem persists. Note: I am running Firefox Quantum 64-bit
Problems when renaming a value on a Pick List field selection
Hi, I have a list of values under a custom field pick list (under Tickets) , and when I needed to rename one, I noticed two problems: Scenario: Under Custom field Account Name H-P, I had a value called NIYAMA by Per AQUUM, now I replaced it with Niyama Private Islands Maldives. 1. It did replace it on the custom field pick list, but not on the actual selection when creating / modifying a ticket Pick List under Settings: Pick list selection when modifying a ticket, the NIYAMA by Per AQUUM should
Email not working
Hi We have been unable to send or receive email through Zoho for about two hours now. Is something wrong with your server or is there currently an issue with mail? Not receiving any error messages, emails just don't send and nothing new has come through. Thanks David 48796320
Email formatting is differs with email platforms (Gmail, Outlook, Apple Mail, Mobile)
The preview of the email looks fine, but when it is sent to different platforms, the some font sizes change. Also, on mobile the email, which is supposed to have 2 columns, condenses into one column. We would like the email to look uniform on all platforms. How do we fix this issue?
was working fine but now support subdomain falling into a redirect loop and currently inaccessible
HI Zoho team, My support domain was working fine till i noticed yesterday that it has become unavailable from any device on web. site: help.autolush.com Can you please check why my help/support domain is currently in accessible because of too many redirects? The CNAME record has been correctly setup to point help to desk.cs.zohohost.com The domain also has been mapped again in zoho helpdesk. Thanks AL
Zoho Mail not Receive emails
Good day, Suddenly i could not receive email inside my inbox. I just can send emails, i checked everything working right in my settings. Please let me know if there is general issues or just in my account. Best
Pl. check this problem "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more."
I am unable to send or receive mails from my Zoho mail tina@paradisejewels.in on sending a mail error is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. the person who is sending gets any error 552 5.1 .1tina@paradisejewels.in mai box delivery failure responsefrom the remote server pl. activate my mail account ASAP tina@paradisejewels.in
Couldn't integrate Zoho Campaigns and Zoho CRM (within ZOHO ONE suite)
Hello Zoho, I bought the ZOHO ONE suite under the email mdbiomedicalsolutions@gmail.com for my company named MD Biomedical Solution in May 2017. Within ZOHO ONE, I created an email for myself name leo@mdbiomedicalsolutions.com using Zoho Mail Apps Recently, we decided to change our company name to Steam Medical Inc. Thus, I changed my email to leo@steammedical.com. Before the change happened, I activated the Zoho Campaigns and Zoho CRM, which linked to the email leo@mdbiomedicalsolutions.com. After
No access to IMAP or POP accounts (Comcast again?)
This seems to be a return of the problem that emerged late last week with Comcast connections. No IMAP or POP account access as of ~10:00 AM EST today. Same error message: Connections to the server “imap.zoho.com” on the default ports timed out. Internet service is Xfininty/Comcast, in Western Massachusettes. Internet service seems fine, and I can access web mail, but Mac Mail utility is once again unable to access or deliver messages. Please help!
Bank Feeds do no refresh
Hi the bank feeds stopped refreshing. Says Refreshing Feed for awhile, does not error out. Then says will take awhile, but doesn't actually update. I have re-added the feeds any suggestions?
Can't use Zoho email address
I get this message: Message not delivered Your message couldn't be delivered to mcoffin@livecati.combecause the remote server is misconfigured. See technical details below for more information. The response from the remote server was: 550 5.4.1 [mcoffin@livecati.com]: Recipient address rejected: Access denied [DM3NAM05FT047.eop-nam05.prod.protection.outlook.com]
Convert time when export time sheet
HI When exporting timesheet report in Zoho books, we cannot sum the hours because of the format 1:30 instead of 1.5 In Zoho project you show both. When could that be available? Thanks Marie-Andrée
Tax not getting calculated on exports/foreign currency invoice for GST; urgent!
Hi, please see:
Accidentally deleted Trash
Hi Zoho, I have accidentally deleted my trash please do recover . my mail is: u.yukteshwar@zoho.com
Getting Error Occurred when signup for business email with custom domain
Hello Zoho's Team Thanks for your webmail service. However, since Thursday im trying to register for the webmail for my company's website and every time I try to sign up I get the message error occurred and I sent a request for support but I didn't get any answer back until now. I would appreciate your quick support, as we need to register and use your service rather than the hosting service webmail. P.s: Find attached a screenshot of the problem I'm facing. Regards Fady Hossam
HELP
Hi I am unable to send or receive emails. When I try to send I get Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please help
Problem with email connections
Hi, I have this 2 messages since longtime in my inbox of notifications: **SPF entries in your domains DNS are not configured to match with ZohoPlease configure SPF to ensure better email delivery **DKIM entries in your domains DNS are not configured to match with ZohoPlease configure DKIM to ensure better email delivery If i try to cofigure the SPK when i´m triying to verify it i have this message: "We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please
INCOMING MAIL IS NOT WORKING
Hello Zoho Team, Incoming mail from my account info@jaimepulido.com does not work for at least two days. I am having many problems with customers who are complaining about the mail problem. Please, I need a solution as soon as possible. Thank you very much, Greetings, James
Incomming and outgoing mail are blocked
Dear, My account exceeded the 5GB storage limit, that's why my incoming and outgoing mail got blocked. I have deleted a lot of old mails to make sure there is more room but I can't activate incoming and outgoing mail again. Can you help me? Thanks!
Unlock account
Hello Please unlock account: m.dzierzak@transservice.pl B.R. Christopher
Emails not sending out. All mails sent out marked as "Host not reachable"
Hi, So currently all of our emails sent out using zoho in browser are marked as in retry queue, with error details as "host not reachable". Of course this is not true - they are reachable, it is just that probably Zoho can not reach them. So when Zoho will be able to send out emails? It's a Black Friday make it working!!!
iPhone- sending failed: sender address rejected by server
Hello, I am unable to send emails from my iPhone. I get the following error message the sender address "k.perkins@zoho.com" was rejected by the server. I am able however to send emails from my laptop. can you tell me why this is happening?
Unkown contacts keep appearing
I keep getting unknown contacts with no email address keep appearing when I address an email. Has my account been compromised?
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