MAIL BLOCKED, PLEASE HELP UNBLOCK ASAP
Hi there, We have currently upgraded to a paid account but we get this message whenever we try to send out message: Sender Address Blocked Could you please help fix this issue ASAP? Two addresses have been blocked and it's causing a serious problem for our business. I have already sent messages to support@zohomail.com hours ago but no response yet. Thanks! Yemi.
Not Reciving emails After
Hi, I'm Rachel, on behalf of my client, I want to know why they did not receive emails after setting up on Outlook, Please see the attached screenshot of the server settings configured in Outlook. Thanks
Not able to login to admin account
Hi Team, I would like to create few email account and my account seems doest nt have access rights to create it. Earlier i used to create emails from this account only.It is the admin account. so kindly help me to fix this. Regards, Muthukumaran
Not able to receive mails
Hi I am Bhagyalakshmi and my mail id is bhagya@blc.co.in. we are not receiving mails since October 7 the error shows the server does not exist. please resolve the issue...
Help me to resolve my email issue(Urgent)
Hi, Dear Zoho, Can you please help me to resolve my email issues? We just changed the email hosting to change the cname I'm not able to find out the cname or html file for the website verification. I was email to support@zohomail.com from hghtv1@gmail.com but one respond through that. So please respond me on my gmail hghtv1@gmail.com. Waiting for your reply our emails are not working from last 10days plz help me. I'm waiting for your favorable reply.. thanks Abubakar
Response 421 for all emails to @gnu.org
Hi, for the past days almost all of my emails to any email address ending with @gnu.org are delayed, and some of them bounce. At least one other Zoho user has the same problem (unlike me the user does not use domain hosting). I contacted sysadmin@gnu.org and they told me that there is no problem on their end. Here's an excerpt from their reply to me: I'm seeing an occasional error from zoho for example: 2017-10-23 12:28:36 [25674] unexpected disconnection while reading SMTP command from sender-co9.zoho.com
Unable to receive emails from other domains
My email ID arun@wbtech.in , I am having this problem since yesterday. Please fix it immediately.
Zoho Mail not Active
Hi, I'm trying to log into Zoho mail but it says account not active/disabled. My email is SMCInvestments@zoho.com Thanks...
I can send email but I can't receive
my domain is tsoft<dot>co
Blocked Email
I cannot send or receive any emails. My account was blocked because it did not have any space left. But I already erased all the emails but I still can unblocked it. Can you help me?
Why am I been charged $10 USD when the biweekly Backup Service is "Free" ???
Hi Since yesterday I have been getting Payment notices for $10 USD that you were not able to process because I have not given any credit card info, our company paid annually through one of your dealers, anyway you are trying to process a payment I did not agree to, we already pay for the Professional package I have set my CRM Backups to Bimontly because that is the maximum that you include without extra charge and somehow this month you are trying to charge me for it, why?
Cannot add user to Zoho Campaigns
I tried to add a user "andrew@recordlion.com" to Zoho Campaigns, but they now seem to have their own organization. I need this user to part of our original organization. I'd like to simply add a new user to the RecordLion organization that is being used. Please help, Chris Caplinger
Mobile CRM - Contacts - Import from Address Book not working on iOS after iOS update.
The option to “import from address book” is no longer working on my Zoho CRM app on my iPhone iOS device. Please let me know what’s happening.
Payment value of a vendor is different for a same period in Vendor Balance and Vendor Statement in contacts
Hi All, Value not matched in vendor balance and in contacts (Vendor) statement for same time period as you can see in clips. in contact statement it Shows value for previous quarter is 31617.00. And in vendor balance sheet it is 6837.00. please correct me. where is mistake. Thanks
I am not receiving emails
Emails do not arrive inbox comercial@hidrotecnicauberlandia.com.br and adm@hidrotecnicauberlandia.com.br.
iframe is blank
tried using an iframe but it does not seem to work, i tried using a simple url but it is also blank, anyone has any ideas? htmlpage Search() content <%{ %> <iframe name="frameSearch" src="http://www.google.com/" width="500" height="250"></iframe> <% }%>
Can send mail, but can't receive it
According to MX toolbox I have these problems: Category Host Result https projectchooseyou.com The Certificate has a name mismatch More Info dns projectchooseyou.com SOA Refresh Value is outside of the recommended range More Info dns projectchooseyou.com SOA Expire Value out of recommended range More Info spf projectchooseyou.com A Valid SPF Record was not found More Info
API INSERT - Characters are not displayed correctly
Dear Friends I am testing with the CRM API, I use Java to program. When I insert Latin characters, they are not displayed correctly in the application. Here is the code used: // --- Start of code import java.io.*; import java.net.*; import org.apache.commons.httpclient.*; import org.apache.commons.httpclient.methods.*; public class insRecords { public static void main(String a[]) { try { //----------------------------Fetch Auth Token ---------------------- String authtoken = "mitoken"; String
IP has been found on a block list
Hello, I'm having troubles sending e-mails to an address. Here's the error message I receive: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 Recipient not authorized, your IP has been found on a block list I sent an email a couple of days ago to this e-mail address and everything was fine.
Zoho CRM and Zoho Mail Integration: Lacking Functionality
I am starting this thread to make Zoho Aware of area's where integration of Zoho CRM and Zoho Mail are lacking functionality. Please Add to the List so they are aware: 1. Tasks cannot be created from a Zoho Mail into Zoho CRM. Tasks created from Zoho mail are created in the parallel Tasks application which is not part of CRM. 2. CRM Document integration is not integrated with Zoho Mail. When you open an email attachment (Word Doc or Excel Doc) using the native Zoho Office programs, you cannot
Zoho Desk iPhone App Notifications
Hello, Can you please fix the notifications on your Zoho Desk iPhone app? It is important that I can see when a request comes in and the iPhone app is broken (a lot of of people are having similar issues based on iPhone reviews). Thanks a lot.
I'm not receiving e-mails
Hi, I'm not receiving e-mails to my zoho account. My e-mail is info@louisekay.net Please can you help asap because clients are e-mailing me! Thank you Louise
Get CRM ID from Desk Contact with API
Hello, i have over 7.000 Contacts in CRM. This Contacts are Pushed in Zoho Desk every hour via the Intergration. I have a custom Mudule in CRM with Contacs linked in it. now i must create Tickets over the API with these in CRM stored Data in Zoho Desk, with the Zoho Creator. My Problem now is, that i cant link the CRM Contacts with the Support Contacts with an ID. In Reports i see the field "CRM ID" in Zoho Desk Contacts, but i cant get this over an API Call. what i get if i seach in the Desk API
unable to add alias to domain
please check i am unable to create user/alias for siipl.net with login siipladmin@zoho.com thanks
subtasks can't be re-ordered.
Great feature for tasks, but really limits if you can't reorder subtasks.
Notebook Web Clipper Chrome extension context menu issue
I want to add highlighted text to Notebook. I highlight the text, right click, go to 'add selected content' and it opens the web clipper but nothing gets added or saved. It's as if all I did was click the extension button and opened the drop down menu. I even tried it in the Reader View and it didn't work. I did find a work-around. I can start a note and drag and drop the highlighted text to the note but the context menu is useless right now. Just a tease of what could be. Literally NONE of the context
The Incoming mail for my Email is not working.
The Incoming mail for my Email is not working. The outgoing is working fine. Last in mail received was on 25 Oct. Even other users on the same domain are facing the same problem. Request help urgently Pushpinder
Drop down does not clear not selected value
I created a simple Yes/No drop down field on a form (see attached screen shot). The default is set to "No," so if an appointment is what we consider value add, the sales person selects "Yes." In all of the drop downs I've used over the years, selecting something other than the default clears out/negates the default value. In this case it isn't. Interestingly, this field works as intended on the Zoho CRM app: the sales rep picks yes, and "No" goes away. So I believe there is a problem with the functionality.
This domain is already associated with this account
I am trying to create a new bussiness email with domain: www.hyelinkglobal.com I cant finish the register due to the message This domain is already associated with this account "o*****s@h*****". I dont remember creating this domain in zoho before. I dont know if it was me who created this, but whoever created, I cant redefine my password because the admin account is hyelinkglobal.com and i cant access the mail panel. How do i create a new account with the domain name?
Unable to add Domain
Hey, I am unable to add the domain muthuraj.in. I was previously using the muthurajt.in domain name and moved to this domain today. However, I get the error that the domain exists. I registered the domain name only today. Need some assistance on this. Thanks.
Downtime imappro.zoho.eu (SSL)
Hi Zoho, I'm having issue's using issue's using IMAP in my client like d/c from server, slow, unreachable. Also getting alerts from monitoring about IMAP being sometimes unreachable since last Thursday, 2017-12-10. Port check imappro.zoho.eu:993 according to Uptime Robot: Event Date-Time Reason Duration Duration (in mins.) Up 2017-10-15 13:30:14 OK 24 hrs, 38 mins 1479 Down 2017-10-15 13:29:35 Timeout 0 hrs, 0 mins 1 Up 2017-10-15 13:24:14 OK 0 hrs, 5 mins 5 Down 2017-10-15 13:23:47 Timeout 0 hrs,
My Email is Blocked, please help me ASAP
Hello, I have problems with my email info@masservices.com.co, it has been blocked and I have not been able to use it. Enough space and unwanted mail has been released. I thank you that you can check and unlock the mail. I am attentive to your response, thank you!
Sharing calendar is down.
I have a zoho kalender for a while now and never had problems before with the link I posted on my website to share my calendar but now the link gives a empty calendar instead of my calendar with my data filled in. I didn't make any changes in my account so what happend?
URGENT - Zoho Calendar does not display any of my meetings and events anymore
Hello, Since this morning none of my meetings and events appear in the Zoho Calendar on my computer or on my smartphone. Although I manage to set up new meetings and send invites, they do not appear in my Zoho Calendar. The bug affects all of my calendars. Please note I use Zoho CalSync to sync calendars on my smartphone. I require urgent assistance since I will completely lose track of important meeting with impact on business. Thank you
Email account cant receive emails
Hi, Since yesterday our partner with email account miriam.menendezalvarez@grupoamazing.es is having troubles to receive emails. Some of them she can receive others cant. Is kind of urgent. Regards
Can't visit the Desk Dashboard
After logging in, I am trying to access Desk but it is just refreshing again and again. Do we have a problem?
Problema Correos Salientes Deshabilitados
Buen día, necesito de su ayuda, debido a que no puedo enviar correos desde UNA cuenta de email creada desde hace 3 días y me encuentro que esta bloqueada, ingreso a la plataforma para mirar cuenta por cuenta y me aparece la cuenta con la situación de que el correo saliente esta deshabilitado, y ya he intentado por toda parte activarlos pero no es posible Porque me dice que es una opción de pago, necesito que por favor me puedan ayudar lo más pronto posible, ya que este tema realmente es de suma urgencia
Problems in Outlook
Hi friends, For my domain (fedecajas.com) i´m having some issues sending mail, i am getting the following errors in my outlook:
Mail client failing to connect
All the mail clinets fail to connect to zoho with my current configurations , i had sent screen shots to support , and nothing happens , if you are ignoring us because it's a free service , please tell us to seek for ther service provider instead of treating us that way my ID# :655477806
No me importa los contactos
Hola! cuando quiero importar los "Contactos" no me los importa. Hago todo el procedimiento y me dice que se han importado, pero no lo veo reflejado en el Zoho Desk. Tambien hay varios campos que no me deja seleccionar para importar, como podrán ver en la imágenes adjuntas. Saludos, Gabriel.
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