New zbcode
Hello, I Have problems with my DNS provider, all the configuration gone, im trying to put all the configuration back, but it seem that don't work again. I can verify the SPF, but is already there in DNS. I need to put my zbcode, but i don't know the number, maybe i need a new one. Please can you send my zbcode to help me relink my zoho email my donaime is portuscalledance.pt. Hope to get your support ASAP Thanks
The system prevent me send Excel file, told me there is a virus
Help me, Today, my co-workers ask me they cannot send the file to others because the system told that there is a virus on the Excel file. This is a file that they use day-by-day and there is no problem until today. So we cannot send the file and work together with data in the file. Please review and un-block the file. If need, I will send the file to you to verify it. Thank you.
"Couldn't sign in" from Gmail App on Android
Hi, since about 2 weeks, I keep getting the message that the Gmail app (which is also a generic IMAP client) can't sign in. The credentials are correct since it does retrieve emails occasionally with the same settings. The app is configured to fetch emails every 15 minutes, but I keep getting that message every few minutes. Greetins, David
You are not authorized to view this page when i want to verfy the owenership for my domain
when i press on "Proceed to verify domain ownership" it gives me this error "You are not authorized to view this page " what should i do?
SalesInbox duplicates emails in both "CONTACT & LEADS" and "NOT IN CRM"
Hi, Seems like SalesInBox would occasionally category the same email into both "CONTACT & LEADS" and "NOT IN CRM". See the attachment for screenshot. There are a few emails with exact same senders, content, and everything that appears in both categories. Both of the senders are on the Contact list in CRM. So I don't really know how to deal with this? Would we solve this soon?
unblock
can you please unblock my email jose@interexplode.net ? outgoing is not working and i can't unblock it
"Error Occurred" message when creating a new account
Hello, I am trying to create a new account at zoho mail, but I keep getting "Error occured" message. Any help!!
zoho email account blocked - please help
My zoho email "erwng03.15@zoho.com" has been blocked. This login was working fine until I updated the email address in my profile. I have sent email to email support but did not get any reply. Please help. Thanks.
Can't Add Domain
I get an error that states "this operation has been restricted" when trying to add the domain saenzfamily.us.
Problem with DKIM anf SFP
Good nigth. I have problem with the SFP and DKIM configuration. I have added all the register but it does not work. I need help to solve this problem. My domains are: megacuponcolombia.co megacuponcolombia.com megacuponcolombia.com.co
Verification problem with DNS running on Linode VPS
To whom it may concern, I am trying to get my domain verified and have added both CNAME and TXT records to my DNS according to the instructions. I have actually added various options to each in case i have made a mistake. I have also added the MX records. When i do a DNS check with Ultratools, it correctly shows the MX records but indicate no CNAME but does show the TXT record. However when i verify it indicate that there are no TXT record I have attached copy of the TXT, CNAME and MX records as
MX records are not being confiured
Im trying to setup a business id on zoho with domain name registered under godaddy. The CName configuration is done however i'm stuck on MX records since today. The following message is displayed: The following are the MX records available for your domain: Address Priority Status smtp.secureserver.net 0 x mailstore1.secureserver.net 10 x Kindly guide me though me. Regards
custom end page formatting errors - where are the spaces coming from
the edit control (looks like from 1980) causes many many extra spaces. really not a good use of our time working around poor controls like this one. https://www.screencast.com/t/b1YzmM9g
Very frequent "Couldn't sign in" on Android Gmail app
This problem started suddenly started around a month ago. The android gmail app gives me a notification at short, but seemingly random time intervals saying it "Couldn't sign in". Occasionally it'll be able to sign in and show me all the emails I've received since the last time it managed to 'successfully' sign in. My details are correct or otherwise it wouldn't be able to send me the bunch of emails that it does. I'm confident I haven't changed any settings on my account since this issue started
Delays in Email sending/ receiving
Dear all, We regret to inform that we are currently experiencing some delays in email sending and deliveries. This has caused some of the emails to be held in backlog queues. We have identified the root cause and have made some changes to fix the email delays. Our technical team is working on clearing the backlogged emails. We expect the email delivery to be back to normal in another 2 hours duration. We apologize for the inconveniences caused. We will update here once the issues has been fixed.
All my data is gone
I recently set up my account and uploaded a large number of customers (contacts). In addition I created a few invoices. When I logged on today, I was taken to the account set up page to enter my company information. It appears that all my data is gone. What happened?
Android Mail App Not Updating / No Notifications
On my android phone, the Zoho Mail app isn't updating my inbox unless I manually update it, and I never get any notifications of new mail. I have push notifications enabled. Is there a problem with the push notifications? Thanks!
I cannot get an intelligent Trigger to fire where current visit source is equal to "Adwords" Is there something not working internally?
The trigger was working but we needed to change the message. I did so and it would no longer fire. So I deleted and created a new trigger. I am trying to make sure our paid google clicks that arrive from clicking on a remarketing adwords advert accesses any page on my site pop up a chat invite with a sales offer. I cannot get this to work. What is going on? Can anyone offer some guidance? -Steve
Can not get rid of old and/or erroneous contact data
Zoho mail seems to keep all contact data forever irrespective of edit or delete attempts. Contacts that I deleted still come up when I search contacts or type a name in the "To" of an email. Also, if I made a mistake when entering a new contact's email address and save it, then later I edit the contact to correct it, email will still insert the erroneous address into the "to". When I make a mistake on the contact name, save it, and then edit it later, the revised name is never found when I search
User management not showing on ControlPanel
Hey guys, When accessing admin[AT]somarengenharia[.]com[.]br -> control panel , some options aren't showing such as user management, domain management actions and many others. Where those options are now? Are they still exists on the control panel or these options were moved elsewhere? Thanks,
Null displays on pages in phone app
I am having a problem where a page I have that display correctly through browsers on both desktops and phones, only displays as (null) through either the Creator app or the Creator Portal app. I'm not sure what is causing the problem because other pages seem to display without a problem in the app. I've tested it by taking the page down to it's bare bones with just the work 'Test' and it still displays as (null) in the app. The only thing I can think is that it has something to do with the location
Urgent! - My email is being flooded and it seams like Spam filters are not working
yesterday morning I woke up to find that my inbox had more than 1000 Unread Mail All of which are spam (flooding) they doesn't contain anything usefull, Just the sheer size of it is enough to render my life hell, I found couple of signatures in the SMTP header wrote script that uses IMAP to delete all spam emails based on these signatures It worked well, I also rejected all SPF and DKIM faild emails, everything was fine except that I noticed that no important Email do reach my inbox at all, (for
Custom views not working
When creating custom views the results are inconsistent with the tickets on the system: Created a custom view with the exact same filter criteria: the first shows 35 tickets the second shows 1. Are anyone experiencing this same issue?
How do I renew an expired domain?
How do I renew an expired domain???
PLEASE FIX MY SITE
Hello Zoho, User ID: 644082333 I dont know why I am seeing SSL ERROR ? Please provide a SOLUTION !!
Sent folder not appearing in Sent folder and their not in Outbox or Drafts, either
This is not a "good thing"
No response from Zoho for months????
Any chance you guys can respond or at-least acknowledge below post: https://help.zoho.com/portal/en/community/topic/lock-down-records-at-the-end-of-its-lifecycle#2266000010001574
Cannot Sign Up
Hello, I have tried signing up for a free Zoho Mail account for a domain I own several times in the past three days to no avail. I am repeatedly given the error "We are unable to process your request now. Please try again after some time or contact support@zohoaccounts.com". I e-mail support the first day this happened and have not received a reply. I am attempting to use admin@simplyurbal.com as the administrator account and have filled in all required fields. Any help would be greatly appreciated.
Cannot assign 10GB storage to user
Hello, I have a user, cristina.rocha@alradelsur.com, who has 5GB of storage but I bought the plan for 10GB, I have tried to assign 10 GB but the GUI maintain it in 5GB, please help me to assign 10GB. Best Regards, Mario Mendez
Mails from mailchamp is not received to my zohomail.
Mails from mailchamp are not received to my Zoho mail. Why? I am not able to verify my domain.
Formatted Resume Field Merge is not working
Hi, I'm trying to create a formatted CV by using a template that is populated with the merge fields. However, by selecting either option "Create your own Resume Template" or "Upload your template" and entering all the merge fields, when I generate the formatted resume, the templates displays the variables names and not the value's. Please let me know how to get this to work as it would save us a lot of valuable time. Thank you
Unable to access secondary emails
Unable to access secondary emails - I am having similiar email issue for my account..and have posted on similar issue posts.... I am unable to view secondary emails and each time I try to set up the systems say it's already in there - just unable to view - see error attached...Thanks!
Not receiving emails
I am trying to set up new email account linked with squarespace domain. I have gone through all recommended settings, but am not receiving emails. I can send , but not receive. Please help!
Mobile App push alerts repeating when no new message exists
I have been getting hammered with push alerts for 2 tickets today when no new replies have been sent (by the end user) It started earlier today with one ticket, I got a push alert about every 30 minutes or so. Now that one has stopped and another one is hitting every 1 to 5 minutes. As I am typing this, I got 2 push alerts within 10 seconds for the same ticket, and no new messages (for any tickets at all) have been received for hours
Caixa de Saída Bloqueada
Gostaria fazer desbloqueio da minha caixa de saída. Use o e-mail para a empresa R7 DIGITAL (www.r7digital.com.br) Não utilize o e-mail para fins de marketing em massa. Utilize apenas troca de e-mails com pessoas que são nossos clientes. Fico no aguardo. Agradeço desde já pela atenção.
5.1.1 : Recipient address rejected: User unknown in local recipient table
Good Day, Please can you have a look at the following problem below: We're having these intermittent issues with customers, even though we have emailed them before without problems. I have confirmed our SPF, DKIM and Email Auth Domain Keys are all in order and working. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. evab@*** INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE
Bug on Mobile Chat widget
We found two bugs with the built-in Chat on Zoho Desk Enterprise version. We are testing with Samsung phone using Chrome. 1. When you try to end a chat you click the {+} button and then you click the Power Icon (close Chat). The system then asks for your rating. After you leave a rating the button says [Close Chat Window] . The Close Chat Window button will not close the chat window, it is stuck and you cannot get back to the website. This also happens if you click “Skip” on the Rating screen, you
My mail are deleted
Dear Admin / Support I accidentally deleted inbox emails from mail@magnusdesigns.net while holding down shift about 30 minutes back. Please help me recover them ASAP. Really appreciate your quick help
Text() Function
In the Help system under Built-in-Functions there is one named text(). I cannot find it elsewhere or get it to compile.
ICICI Bank (Corporate) not connecting with Zoho Books! Help!
Hi there, Our corporate account isn't connecting. Error: zb.banking.yodlee.error.402 Please help -- it's urgent
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